Customer and Community Service
AirMed's focus on customer and community service is of highest importance. We participate in a number of educational, training, and community events each year. AirMed is a sponsor of the Utah Association of EMTs Annual Conference and provides approximately 75 outreach education courses each year.
Providing the best patient care is our job and we do our best with all patients entrusted to our care.There is not a single known instance of accepting or rejecting an emergency patient transport based upon the patient's ability to pay. Members of the team are never placed in circumstances of having to consider the patient's financial and/or insurance status, but rather are held to the AirMed standard to "Do the RIGHT thing and we'll work the rest out later!"
In 1992, AirMed established its rather unique "Ride-a-Long" Program, which allows approximately 200 EMS providers annually the opportunity to spend a shift flying with the air medical team.
Because of the importance AirMed places on receiving feedback about the care and services we provide, we encourage all of our patrons to complete a survey. Please see the link on our main page.We provide stand-by calls and training to local Law Enforcemtne, S.W.A.T. Fire Search and Rescue and Wasatch Back Country Rescue. Additional annual Standby events include, but are not limited to Easter Weekend at Little Sahara, The Manti Miracle Pagent, Rocky Mountain Raceway events, Powder Mountain Motorcross and more.
Because many of our flights during the winter are from local ski resorts, we participate in joint training with ski patrol personnel and offer educational opportunities as needed.
Utilizing our fixed-wing aircraft, AirMed also provides transport of blood to small rural communities in Utah which would otherwise be unable to receive this life-saving tool.
AirMed provides continuous support for regional "Don't Drink and Drive" and "Buckle Up" campaigns, and regularly participates in production of high school docudramas and student assemblies.EMS, AirMedical and Other Links