Frequently Asked Questions

What does ‘ECHO’ stand for?
Extension for Community Health Care Outcomes

What is Project ECHO?
Project ECHO is an innovative health care program developed to treat chronic and complex disease in rural and underserved areas through the use of telemedicine technology. Through the use of this interactive technology, Project ECHO bridges the gap between specialty care and providers in community settings. 

Project ECHO works by creating an effective and efficient way for community providers to interface with the university specialist to receive guidance, treatment strategy, and continuing medical education.

Project ECHO also builds the capacity of community providers and empowers them by building their knowledge and skills in specialty areas.

How do patients make an appointment at ECHO?
Patients are not seen during Project ECHO Clinics. Our Tele-ECHO clinics connect community providers to specialists who help co-manage patients with common chronic conditions. You may wish to present a case to a specialist or simply join others in the spirit of learning, similar to grand rounds. Clinician partners include physicians, mid-levels, clinic nurses, medical assistants, community health workers.

How does a clinician connect?
Please contact Project ECHO at echo@hsc.utah.edu or 1.855.297.4528 for more information.

What benefits do clinicians experience?

  • Evidence-based, best practice guidance from specialists
  • Case-based "learning-loop"
  • Didactic presentations from faculty
  • No cost CME, CEU, CE for participation
  • Live Q & A
  • Opportunity to translate new knowledge into practice to improve outcomes for chronic conditions common to primary providers

Are there benefits to the community?

  • Improved access to specialty care
  • Allows patients to be treated locally by their provider
  • Reduced travel time to specialist

Are there any requirements to join a Tele-ECHO Clinic?

  • Annual HIPAA training (from your institution
  • Access to and working knowledge of the following: 
    • Email
    • Reliable phone/land line OR
    • Web Access with a Minimum Bandwidth of >300 KB

Are there other considerations to joining a Tele-ECHO clinic?
Yes, there are excellent opportunities to participate in research, surveys, and opinion polls.

Is this how you monitor outcomes?
Yes. Outcomes research is extremely valuable in order to demonstrate the success of our programs.

What costs are involved just joining a clinic?
Participation is free.  

What is unique about Project ECHO?

  • Builds new capacity in primary care - Project ECHO will simultaneously connect up to 50 providers in any one clinic sharing cases and experience. This method very rapidly expands the depth and breadth of knowledge of these providers to provide outstanding care.
  • Specialist mentoring - Project ECHO pairs case based learning with co-management of patients by primary care providers and a U of U specialist. This type of learning and mentorship would not be possible in traditional telemedicine relationships.
  • Quality of care - Patients receiving care from Project ECHO providers have been shown to have the same if not better outcomes as those being treated in specialty care. Treatment is safe, effective, timely, and much more cost effective.
  • Provider education and satisfaction - Project ECHO not only improves care in the rural and remote locations, it also has the added benefits of connecting isolated providers, continuing education, and improving satisfaction and retention rate in areas where it is often hardest to keep good providers.

Clinics/Disciplines

Staff

Terry D. Box, MD
Medical Director/Hepatologist
Email: terry.box@hsc.utah.edu

Leah Willis
Operations Manager
Email: leah.willis@hsc.utah.edu

Tyson Kay
Program Coordinator
Email: t.kay@utah.edu

Contact Us

Project ECHO
30 N 1900 E, Rm AC144
Salt Lake City, UT 84132
Phone: 1-855-297-4528
Fax: (801) 587-7740
Email: echo@hsc.utah.edu