Patient Rating:

4.7 out of 5

172 Patient Ratings
126 Patient Comments

Marshall E. Smith, M.D., FACS

Patient Rating:

4.7 out of 5

172 Patient Ratings
126 Patient Comments

Clinical Details

Schedule An Appointment Clinical Office Address
(801) 408-4972 LDS Hospital
8th Avenue & C Street
Salt Lake City, UT 84143
(801) 662-1740 PCH Outpatient Services at Riverton
3773 West 12600 South
Riverton, UT 84065
(801) 662-1740 Primary Children's Hospital
Pediatric ENT Clinic
100 N Mario Capecchi Drive , Suite 1450
Salt Lake City, UT 84113
(801) 587-8368 Surgical Specialty Center
729 Arapeen Drive
Salt Lake City, UT 84108
(801) 587-8368 University Hospital
Otolaryngology/ENT, Clinic 9
50 N Medical Dr
Salt Lake City, UT 84132


Dr. Marshall Smith is a professor of Otolaryngology-Head and Neck Surgery. He is a board certified otolaryngologist and the medical director of the Voice Disorders Center. He completed his residency in Otolaryngology at UCLA and a fellowship in Pediatric Otolaryngology in Cincinnati. He is an NIH funded investigator and participates in research on various voice disorders. He provides evaluation, medical and surgical care of the voice. He is the medical director of our multidisciplinary team dedicated to comprehensive care of the larynx.

Board Certification and Academic Information

Academic Departments Surgery - Professor
Bioengineering - Adjunct Associate Professor
Pediatrics - Adjunct Associate Professor
Academic Divisions Otolaryngology-Head and Neck Surgery
Pediatric Administration
Board Certification American Board of Otolaryngology (Otolary)
National Board of Medical Examiners

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
My confidence in care provider
Time care provider spent with me
Care provider spoke using clear language
Care provider's effort to include me in decisions
Care provider's concern for questions & worries
Care provider's explanation of condition/problem
Wait time at clinic
Care provider's friendliness and courtesy

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

January 31, 2015

He was in a hurry.

January 31, 2015

Marshall Smith is knowledgable, professional and an excellent physician!'

January 02, 2015

Dr. Smith explained everything to us, and answered all of our questions. He was very kind to my son.

December 13, 2014

The most caring Dr. Thanks Dr Smith,

November 22, 2014

doctors great just not wanting resident to practice on me!

November 16, 2014

Have been coming for years and it is always a good experience because the doctor shows concern and is informative.

November 04, 2014

Dr. Smith was wonderful with my nervous 5 year old. Really put him at ease.

November 02, 2014

I love Dr Smith.

November 01, 2014


October 31, 2014

Dr. Smith is an Excellant doctor

October 28, 2014

I'm really happy with Dr. Smith.

October 25, 2014

Very efficient at getting the job done...It is unbelieveable that someone can feel the larynx and give shots from the outside... That is why he is so amazing to me...He makes sure I have enough anesthetic before he gives shots...Thus no pain...I told him my problems and why I got so nervous, and he has fixed every one of them...He has found the perfect dose for me to almost always have a voice...It is kind of rumbly for a week, and sometimes gets to a whisper, but since he found the proper dose it is better and better...

October 23, 2014

We have two daughters who are seen by Dr. Smith. We have every confidence in his abilities as a doctor, and we appreciate the time he takes to explain things to us.

October 23, 2014

The care provider wasn't very personable.

October 18, 2014

The experience was good. all concerns addressed, we actually learned a lot about the process.

October 15, 2014

professional, efficient, confident, and respectful

October 14, 2014

Very much enjoy and appreciate Dr. Smith and his team.

October 11, 2014

The speech pathologist spent a lot of time and was very clear in her directions. Dr. Smith mainly spoke to the resident and speech pathologist and I did not feel that the visit came to a conclusion. I had to email to find out about meds and followup.

October 04, 2014

dr smith restored my voice and I am so grateful!

September 27, 2014


September 14, 2014

Dr. Smith is AWESOME! !

August 29, 2014

The only criticism I have is that the procedure I had was far more painful than explained by anyone associated with my treatment. I was actually in shock during and immediately following the neck injections. I think doctors should ensure that patients are given the truth about pain levels they can expect rather than being told its "a little painful".

July 31, 2014

I have already recommended Dr. Smith to others. He is awesome and he talks to me in very understandable terms.

July 25, 2014

Dr. Smith is great! He has been very good and caring throughout this whole precess.

July 24, 2014

Love Dr. Marshall and his entire staff. Compassionate, professional, and kind.

July 17, 2014

All good

July 14, 2014

Wrote out instructions for me when shared would not remember verbal ones.

July 05, 2014

my experience was beyond awful

June 28, 2014

I have full confidence in Dr. Smith and have already recommended him to others.

June 23, 2014

Very polite and concerning

June 05, 2014

My husband wants to retire out-of-state. If that happens, I will have to fly back for voice treatments from Dr. Marshall Smith. I have total confidence in his medical abilities.

May 31, 2014

I've had a lot of medical care. My experience with Dr. Smith stands out above any other experience. He is a man acting in a "calling" not just a job. This really helps when a person is dealing with a life frustrating circumstance.

May 24, 2014


May 13, 2014

Dr Smith is very easy to talk to. I feel so fortunate to have him for my doctor. I have complete confidence in him.

May 06, 2014

I put my life in Dr. Smith and have for over a decade.

May 06, 2014

I wish I could have asked more question or everything was explained more thoroughly. At the time I just didn't think things through and now have more questions I would like to ask. The procedure and medications were explained well, but I wish I had a better understanding of what tonsils actually do and if there could be problems associated with having them out.

April 18, 2014

He is a very quiet man, but he listens to my opinions and has found a better way to make the Larynx procedure less painfull and frightening for me...I really apprecite that, and can never thank him enough for giving me my voice back for at least a short time...

April 09, 2014

My basic problem was being able to breathe. Dr. Smith is fantastic and I was at ease to put my life, my issues in his hands. There are no words to convey how truly grateful we are.

April 06, 2014

during appointment discusion was good. foloow up through mychart has been inconsistent.

April 03, 2014

Dr. Smith is professional and so knowledgeable. His results are consistent and that is rare when it comes to the treatment I receive from him. I have experienced many doctors over the years and he is exceptional. I am lucky to have found him.

March 27, 2014

I was very excited to be given the news that Dr. Smith can help me! If he can give me back my breathing and speaking, I will be indebted to him. I am very, very glad I was referred here!

March 22, 2014

Dr. Smith was very easy to understand and talked clearly using words that made it easy for me to prepare myself for what is ahead. I didnt discuss medications so that question is not viable to me.

March 21, 2014

The doctor prescribed an antibiotic for throat pain. I would have liked to know what he saw in his throat, or what specifically he thought it was - ie. strep throat?

March 20, 2014

I have seen multiple ENT's and Dr Smith was very kind and took his time with us, where other's in the past have not. I appreciate him doing this for us.

March 15, 2014

I felt he truly cared about me as a person. I felt confident in his diagnosis and trusted he was the best person to perform the necessary surgery.

February 28, 2014

great experience

February 27, 2014

Dr. Smith is the best. I would highly recommend

February 09, 2014

Everything went very well.

December 14, 2013

very pleased with the help and care given during our visit. communication was very good.

November 18, 2013

My treatment could not be better.

October 29, 2013

I have confidence in Dr. Smith and had a very good experience.

October 14, 2013

Dr. Smith and Dan Houzt, Speech Path. were an excellent team. They worked together to help treat my cough and voice problem.

September 23, 2013

We could not ask for better health care providers and the way they care for our son.

September 09, 2013

Every thing went better than we had hoped.

August 12, 2013

I am impressed with the staff. From the receptionist to the doctor, everyone took interest and was courteous and professional. My condition is not serious, but everyone who participated in my visit took great care to make me feel comfortable. Very professional.

July 11, 2013


June 24, 2013

I think the learning Dr. Error was very pleasant and helpful and Dr. Smith is top notch.

June 11, 2013

I have a follow up appointment on June 17th, 2013. I have the confidence that this group will be able to help me with my current situation on the ability to control my reactions to chemical irritants and be able to help me breath before I get inflamation in my throat and not be able to breath. I am so excited to hopefully get relief at last!

May 29, 2013

Marshall Smith is an excellent physician in all ways.

May 08, 2013

From the time he walked into the room, he was cold and short. He told us that my daughter has to get strep 2 more times this year before he would take her tonsils out, which is fine except to my 5 year old that means that she has to get her throat swabbed and be on medicine 2 more times before the doctor will help her feel better. My child has had strep so many times in the past 2 years that she can tell me when she has it. I understand his hesitation and caution on this matter, but he could have been a little more caring about a 5 year old. He was very unapproachable.

May 01, 2013

no complaints

April 29, 2013

Excellent experience

April 28, 2013

Dr. Marshall Smith is GREAT!!

April 22, 2013

Dr. Smith is very good to take the time to explain what is going on with my situation and then thoroughly discuss treatment options.

April 15, 2013

Dr Smith is very caring and I have complete trust in him.

April 15, 2013

Dr Smith and his assistant were very helpful and explained the whole procedure in depth and what type of recovery I could expect.

April 10, 2013

DR. Smith and Dr. Elstad are amazing doctors with wonderful knowledge

April 08, 2013


April 05, 2013

I am extremely confident in Dr. Smith's decisions.

April 01, 2013

I have always had a very positive experience there at the clinic and highly recommend them

April 01, 2013

Dr Smith is an amazing and thorough doctor. I recommend him to everyone. The only reason for the "good" on the medications is that I wish he had given me more info on what to expect while on the steroids. The side effects were horrible!

March 25, 2013

All the staff was amazing! They helped my daughter through the whole appointment and made it so it wasn't scary and she left never crying or scared.

March 06, 2013

Very impressed with the doctor and his willingness to get things taken care of quickly.

February 19, 2013

very good

February 02, 2013

I have recommended Dr. Smith to a couple of my friends during the last couple of months.

January 29, 2013

#9) - Exceptional

January 22, 2013


January 21, 2013

He was nice. He looked happy to help us. It was great.

January 21, 2013

We appreciate Drs. Smith & Elstad including us in decisions about my treatment...& their honesty about my unique medical situation.

January 07, 2013

I still have the medical situation in my throat and do not have a definitive solution to my problem. I keep wondering how many more ENTs I have to see before my throat problem is dealt with.

December 18, 2012

Dr. Smith understands the issues I am having and is always kind to me.

December 10, 2012

Excellent care from Dr. Smith and interns

November 26, 2012

Dr. Smith and Dr. Elstad were incredible. They were so helpful in seeing Gary and allowing us, as parents, to assist in the exam. They are angels walking around on earth.

November 12, 2012

Dr. Smith has always instilled confidence in me with his knowledge and professionalism. He has been extremely helpful, and compassionate. Through my entire treatment, he has been an encouraging and steady presence.

November 12, 2012

Dr Smith is easy to talk to, is caring and I have complete confidence in him.

November 12, 2012

I felt very listened to, and comfortable asking any questions I had.

November 12, 2012

Very helpful experience. I learned things I did not know about my condition, and ways to work with it in the future.

November 05, 2012

This is the only care facility that I've ever been to where the doctor spends more than 3 minutes with the patient. This is how all healthcare should be.

October 29, 2012

Dr. Smith is certainly at the top of my list as a care provider (& his staff reflects his demeanor and professionalism.

October 25, 2012

I am so happy to have Dr. Smith. I have experienced great results under the care of Dr. Smith and I am so very grateful.

October 22, 2012

Very well organized office. Efficient people. I thought the entire experience was very professional. Thanks.

October 16, 2012

Dr. Smith is always willing to talk and explain what is going on.

October 15, 2012

Dr. Smith has been so helpful to me. I was relieved to see him and get his feedback and help. He is very kind and I feel like I have been in good hands under his care.

October 08, 2012

no problems

October 08, 2012


September 26, 2012

Dr. Marshall Smith has been an amazing doctor for me all along!!!

September 11, 2012


August 07, 2012

I have been seen by Dr. Marshall Smith for many years, and have complete confidence in his ability to help me with my voice issues. If I ever had to relocate to another part of the country I would be very concerned about finding someone I trusted as much! I'd probably just fly back to SLC for treatment.

July 25, 2012

I respect and admire Dr. Smith. He is truly an amazing doctor

July 24, 2012

I would highly recommend Dr. Smith, but I would tell my friend to bring a long novel to read and to not make any other plans for the next several hours in case the wait is as long as mine was.

July 11, 2012

Dr. Smith is fantastic and I have already recommended him several times. Thank you Dr. Smith

July 02, 2012

The current treatments/medications have been in use for close to 20-years. It seems that newer medications/treatments should be available.

June 15, 2012

very impressed

May 17, 2012

Everyone in this clinic takes time to explain to you and make sure you understand things

May 10, 2012

If you get the idea that I like Dr. Smith you are correct.

May 03, 2012

Would have liked the doctors to ask if you have any questions and explain what was seen on the computer a little more throughly.

May 01, 2012

Dr. Smith mentioned an alternative procedure shortly before I went in for surgery. This was the first time the alternative was mentioned, and I would have liked having the information earlier, perhaps during the exam the previous day. I don't think it would have changed the course of treatment, but I did not feel that there was adequate time to make an informed decision. Again, I think the course of treatment was appropriate, but it was a little bit of a shock to hear that there was another option as I was headed into surgery.

April 10, 2012

We highly value the experience and time dr smith gives us. We know and trust him in giving us excellent care, advice and treatments.

April 08, 2012

it was a great experience the doctor was awesome I was very worried about my voice, I had thought i was going to lose it for ever.. the doctor reassured me that if i did what he and his assistant told me to do everything should be fine. and they were right.

April 06, 2012

Dr. Smith is AWESOME! He remembers me and what I do for a living. He knows that his care directly impacts my life, my income, my ability to impact the world. He carefully explains my progress, treatment options, and makes sure that I understand my options. I have great respect and admiration for him!

March 23, 2012

Everything was excellent

March 22, 2012

Amazing team who showed great care and explained things in detail - would recommend this team highly!

March 22, 2012

I would appreciate not only a diagnosis, but better explanations of the process at how the diagnosis was determined. Also, I would have appreciated being presented with more options from non-traditional, alternative medicine. I feel that Dr. Smith is very closed-minded to anything but big-pharma-funded approaches.

March 15, 2012


March 09, 2012

Dr. Smith very kind, knowledegable, and caring.

March 06, 2012

Dr. Smith has been extremely considerate about making sure I am informed about what my condition is and how it will be treated, I am very happy with him and his staff.

March 01, 2012

Dr. Marshall instills a great deal of confidence in his patients.

February 23, 2012

The Doctor, The P.A. and the Nurse were all just so awesome

February 16, 2012

I admire Dr. Smith and Dr. Alstad, they are the reason I am still alive.

February 16, 2012


February 14, 2012

We really respect and appreciate Dr. Smith, and value his knowledge and expertise.

February 09, 2012

Dr. Smith is a caring and compassionate doctor. He listens to me and answers my questions fully. I like his sense of humor also. He is genuinely concerned about my healing progress and eventual outcome of my surgery.

January 27, 2012

Dr. Smith went the extra mile for me AND my family when he succeeded in helping me obtain better coverage from my insurance provider! He feels like family to me. Thank you.

January 27, 2012

liked the doctors

January 24, 2012

Dr. Smith removed the tonsils and adenoids for my other child, and the experience was good. In the exam room, he is somewhat clinical and dry, and goes a little fast in providing information to someone who isn't as familiar with it as he is, but he is willing to repeat it if needed. I believe his speed is a result of being proficient.

January 12, 2012

My mother had a long medical history to explain but I felt the doctor listened intently and grasped everything the first time without needing any further explanation. He was very kind and compassionate and very smart.

Academic Profile

Research Interests

  • Pediatric Airway Problems
  • Adductor Spasmodic Dysphonia
  • Laryngeal Muscles

Board Certification and Academic Information

Academic Departments Surgery - Professor
Bioengineering - Adjunct Associate Professor
Pediatrics - Adjunct Associate Professor
Academic Divisions Otolaryngology-Head and Neck Surgery
Pediatric Administration
Board Certification American Board of Otolaryngology (Otolary)
National Board of Medical Examiners

Academic Office Locations

Academic Office Phone Number Academic Office Address
(801) 662-5663 School of Medicine
30 N 1900 E
Salt Lake City, UT 84132

Academic Bio

Dr. Marshall Smith is a professor of Otolaryngology-Head and Neck Surgery. He is a board certified otolaryngologist and the medical director of the Voice Disorders Center, and co-director of the Airway Disorders Center. He provides evaluation, medical and surgical care of the voice and airway. He also has a pediatric ENT practice at Primary Children's Medical Center, and is a member of the Aero-Digestive disorders team and the Cleft-Craniofacial disorders team. He completed his residency in Otolaryngology/Head and Neck Surgery at UCLA and a fellowship in Pediatric Otolaryngology in Cincinnati. He is an NIH funded investigator and participates in research on various voice disorders.


Education History

Type School Degree
Fellowship Children's Hospital Medical Center
Residency UCLA, Medical Center
Head & Neck Surgery
Internship St. Joseph Hospital
General Surgery
Professional Medical Univ of IL-Coll. of Medicine-Urbana
Undergraduate Brigham Young University


Selected Provider Publications

Journal Article

  1. Roy N, Smith ME, Houtz DR (2011). Laryngeal features of external superior laryngeal nerve denervation: revisiting a century-old controversy. Annals of Otology, Rhinology and Laryngology, 120(1), 1-8.
  2. Tanner K, Roy N, Merrill RM, Kimber K, Sauder C, Houtz DR, Doman D, Smith ME (2011). Risk and protective factors for spasmodic dysphonia: a case-control investigation. Journal of Voice, E-pub.
  3. Houtz DR, Roy N, Merrill RM, Smith ME (2010). Differential diagnosis of muscle tension dysphonia and adductor spasmodic dysphonia using spectral moments of the long-term average spectrum. Laryngoscope, The, 120(4), 749-757.
  4. Tanner K, Sauder C, Thibeault SL, Dromey C, Smith ME (2010). Vocal fold bowing in elderly male monozygotic twins: a case study. Journal of Voice, 24, 470-476.
  5. Sauder C, Roy N, Tanner K, Houtz DR, Smith ME (2010). Vocal function exercises for presbylarygis: a multidimensional assessment of treatment outcomes. Annals of Otology, Rhinology and Laryngology, 119(7), 460-467.
  6. Thibeault SL, Klemuk SA, Smith ME, Leugers C, Prestwich G (2009). In vivo comparison of biomimetic approaches for tissue regeneration of the scarred vocal fold. Tissue Eng Part A, 15(7), 1481-7.
  7. Roy N, Smith ME, Dromey C, Redd J, Neff S, Grennan D (04/01/2009). Exploring the phonatory effects of external superior laryngeal nerve paralysis: An invivo model. Laryngoscope, The, April(119), 816-26.
  8. Smith ME, Elstad M (2009). Mitomycin C and the endoscopic treatment of laryngotracheal stenosis: are two applications better than one? Laryngoscope, 119(2), 272-83.
  9. Smith ME, King J, Elsherif A, Muntz HR, Park AH, Kouretas PC (2009). Should all newborns who undergo patent ductus arteriosus ligation be examined for vocal fold mobility? Laryngoscope, The, 119, 1606-1609.

Clinical Trials

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