Patient Rating:

4.9 out of 5

86 Patient Ratings
102 Patient Comments

Susan V. Basta, M.S., N.P.

Patient Rating:

4.9 out of 5

86 Patient Ratings
102 Patient Comments



  • English

Clinical Details

Phone Number Clinical Office Address
(801) 581-7246
Pain Management Center
546 Chipeta Way , Suite 220
Salt Lake City, UT 84108


Board Certification and Academic Information

Academic Departments Nursing - Adjunct Instructor
Anesthesiology - Advanced Practice Clinician
Board Certification American Nurses Credentialing Center

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
My confidence in care provider
Time care provider spent with me
Care provider spoke using clear language
Care provider's effort to include me in decisions
Care provider's concern for questions & worries
Care provider's explanation of condition/problem
Wait time at clinic
Care provider's friendliness and courtesy

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

January 02, 2017

Sue Basta is the best provider she is always very helpful and shows me every time that she cares about me. I would never want to lose her

December 09, 2016

Sue is awesome as my care provider. She is always approachable and can lend herself to any conversation. She is always very attentive and never leaves me thinking my questions weren't answered.

December 06, 2016

Sue Bata is one in a million. She is never rushed. I know she always has other patients but makes me feel like I am her only patient. I wish others were like that instead of feeling like you were just a number or a rotating person in a room. She makes me feel like she genuinely cares me and what's going on with me. She takes time to listen. She explains things in ways I can unerstand. She also asks about my other Dr visits heath concerns and we'll being as a whole. It's not just this visit and what she is treating me for like some Dr's do, everything is tied together and she understands that. I appreciate the fact she cares about me as her patient, as a person and I trust her. This helps when we discuss my care because I know she has my best interest in in and the whole picture. There is no doubt I would recommend both Sue & the pain clinic to others if I was ever asked for a referral.

November 10, 2016

Have returned for several years for the above reasons.

November 07, 2016

from the beginning in my dealings with this caregiver I have had absolutely no complaints

October 23, 2016

excellent experience

October 13, 2016

Dr. Basts is the best. She understands my problem with on-going pain in back, always discusses it but also recognizes it is a long term management issue. She is firm about keeping my doses in check to insure pain is managed without giving too much. I have expressed to her my concern about those who think those of us who manage pain this way think nsrcotics are too plentiful. I'm concerned for my pain management future and how difficult it may become to get the drugs especially if I travel out of state.

October 08, 2016

This particular care provider is more than professional. She puts your problems on her shoulders or puts herself in your shoes during the exam consultation. She sincerely understands your problems to the best of her ability before any treatment is advised or given.

September 09, 2016

My Dr. is amazing and caring. She always takes the time to listen and is never rushed. She makes me feel like I am her only patient She makes sure she knows everything going on with me and explains things clearly. By far one of the best doctors I have

August 13, 2016

I have seen Sue for many years, have great confidence in her counsel, and enjoy working with her. I would highly recommend her to anyone with chronic pain issues.

August 09, 2016

Susan is always very professional and listens to everything I have to say

August 06, 2016

Best Human Being ever

July 22, 2016

I've always enjoyed my visits.

July 11, 2016

I appreciate the care and concern Susan shows for my particular problem. I don't think life would be as smooth without her council.

June 17, 2016

Sue truly cares about my welling being.

June 01, 2016

Sue is absolutely great! She always makes my appointments with her so comfortable!

May 27, 2016

Perfection no way she could get better

May 23, 2016

My APN is outstanding. She takes the time to provide personal care and is truly interested in my input. I appreciate her knowledge and experience in dealing with my chronic pain issues.

April 30, 2016

Always concerned and polite

April 26, 2016

One of the best things that has happened to me in managing my back pain is that I came to the pain clinic. Susan Basta NP has shown concern and helped me to manage by using medications is a responsible and effective way. It's too bad there is so much abuse of pain medications making it hard on those of us who use them properly. The Dr's and nurses of the clinic has helped me to manage my problem for over 4 years and I am indeed thankful.

March 17, 2016

Sue Basta is an exceptional person who is very proffessional at all times and is wonderful in explaining things clearly

March 12, 2016

Very good I'm not going to be changing doctor if I can help it

March 05, 2016

Sue understands all of my issues, not just back pain. She recommended a great probiotic that works far better than any capsules I've tried! This will help with one of the causes of pain flare ups, something I've fought my whole life, even before back failed! Thanks Sue!

March 04, 2016

Sue is wonderful! She is always concerned about my particular issues, knows and remembers my background, and offers helpful advice. I would highly recommend her without reservation.

February 29, 2016

I cannot say enough about how professional, knowledgeable and kind Susan Basta, NP is. As a retired nurse who worked at the University of Utah Moran Eye Center for 23 years I sometimes set the bar too high in expectation of care providers. Ms. Basta is the quintessential health care provider! I have been well-cared for and would recommend her to any patient with chronic pain who is looking for the person who will provide the highest possible care and concern!

February 10, 2016

Susan Basta feels like a good friend and is always kind and understanding. I am grateful for her care. I would recommend her to anyone.

February 10, 2016

Sue is very nice to patients. She treats us like family...

January 23, 2016

I have never had any complaints about the care of Sue Basta and her professionalism.

January 19, 2016

I have been a patient that this clinic for several years now. I have always received excellent care by the staff and Dr. pasta. I am very satisfied with my care.

January 09, 2016

Sue Basta is exceptionally good at all of above.

December 09, 2015

I have worked many years with Sue. She truly cares about me as a person and not just as a patient.

November 07, 2015

I finally found out the new problem I had Sue was Great in helping me find & treat the problem.

October 23, 2015

We love Sue and hope that she never quits. She has really spoiled us as far as the degree of personal care we get from her.

September 20, 2015

My dr is amazing. She always listens and is never in too much of a hurry. She always has time and seems like she genuinely cares.

August 14, 2015

Sue Basta has always taken the time to evaluate my health by asking questions that evaluate my emotional well being, my physical comfort/discomfort, and even my nutritional health. She thought to check my blood for vitamin D levels and discovered that I am very deficient, and by addressing this could manage my pain levels. I appreciate the time Sue Basta spends with me on our visits, and I always leave with some new information and suggestions to improve my well-being. I trust Sue completely, and I would highly recommend the U of U Pain Management center to anyone in need of such care. I would recommend Sue as an incredibly knowledgeable, skilled and sympathetic care provider.

August 07, 2015

Sue Basta has always been very courteous to me, taking the time necessary to answer any questions I have about my situation. I have been very pleased with the care given to me and would highly recommend her to any of my associates.

July 27, 2015

Susan always takes time to talk and answer questions and address my concerns. This visit she made suggestions I might discuss with my internist on next visit concerning numbness in the soles of my feet.

July 07, 2015

Susan Basta is a very personable provider. She seems to be genuinely concerned about me and my comfort and welfare . I appreciate her very much.

May 16, 2015

she is a keeper.

May 06, 2015

I do refer potential patients to your facility. I do disclose to others that my treatment at the U of U has not been surpassed by others who practice in your specialty.

May 05, 2015

Sue is amazing. She listens, answers my questions, provides all the time I need, inspires confidence, and always provides excellent treatment.

May 04, 2015

I feel very comfortable with Dr. Basta, I would definetley recommend her to others.

April 26, 2015

For the First time in the three year's I've been coming to the U of U Pain Clinic I Just Now have a Great Women in Charge (Sue Basta) of my case. She's More than Excellent She Cares. She's told me thing's that I should have known since I first had my Pump put in, in 2011.

April 24, 2015

none other than perfect

April 18, 2015

Sue Basra is the best care provider I have ever had hands down. She is careing and most knowledgeable . She shows and deserves the utmost respect.

March 16, 2015

Dr. Sue Basta gave me several suggestions - which was appreciated.

March 06, 2015

Sue Basta is incredible and knowledgeable provider. I trust her completely.

March 05, 2015

In the last 3 year's I've been coming to U of U Sue Basta is the Only one that has Ever Listened to me and Heard me. She was Concerned, Very Friendly for the Very First time I Feel Confident that I'll be taken Seriously. She explained thing's that Other's including Dr. Stindt should have but she either was Never there or she Completely Refused to listen to me and my concerns. I'm Feeling Really Great!!

March 02, 2015

Sue Basta is very professional, kind, compassionate, understanding and a good listener.

March 02, 2015

Susan Bosta has been very good about finding help for me and alternate directions for treatment.

February 21, 2015

Susan Basta goes the extra mile to see that I am doing well..

February 14, 2015

Dr Sue Basta has been one of the Very Best Care Providers I've ever had! Next to Dr Dana Clarke, (The very best Dr. I've ever known or worked with!) my old and Long term provider I had in Endocrinology at the University. (I originally came to the University solely to work with him.) You may not realize just how high a praise that is, for I have Never had a Doctor or Care Provider as wonderful and capable as he was! Dr. Basta, Like Dr. Clarke, is probably one of the few Care Providers I would follow.

February 08, 2015

Susan Basta is very good at knowing the medication needed to help me with my back pain management. the pain management clinic has been an answer to my prayers since I started with them. Before starting with them 4 yrs ago I was in constant pain for over 20 yrs. I still am but it is managable & I'm functional.

February 03, 2015

I have always had great respect for Sue Basta.

January 21, 2015

Susan does a great job explaining my options and the potential impact on the results.

December 04, 2014

Sue took time listening to me and problem solving. She asked questions instead of talking over me. She researched some vitamins & even coupons for me! Above & beyond what any other doctor would do!

November 29, 2014

Ma. Basta is very concerned with my pain management and takes the time to insure I understand what is required of me. she makes sure I understand how and when to take my medication and will work to insure I have correct amount of I'm going out of town.

October 08, 2014

Sue Basta has been my care provider for many years. I feel so fortunate to work with her. She is informed, caring, trustworthy, and empathetic. She truly cares about her patients, is very involved and concerned, stays up to date, works with patients on their paperwork (i.e, FMLA) and is just the best!

September 28, 2014

I'm changing medication for my pain management and Susan too extra time in explaining and re assuring me about the change and its possible side effects. This was very nice to have happen.

August 30, 2014

Susan Basta is the best.

August 30, 2014

She started a change in my medications and took the time to explaine any suspected side effects. I'm appreciative of that as I have had some mild stomach upset but it is going away.

August 29, 2014

Change from Dr. Brogan to Sue Basta has been great.

August 24, 2014

At this time, and point, in my health and care with the Pain Management Clinic, I do not believe that I could think of anyone more qualified or better able to provide that care than Dr. Sue Basta.

July 31, 2014

I was very impressed with my experience with Sue Basta. She did not dismiss my concerns in any way and in fact took the time to do an internet search to confirm what I had been experiencing. I felt that she was open to new ideas and ways of looking at things. I felt that she gave me more help than the doctor I saw a month before at the clinic. I would highly recommend her.

June 17, 2014

Susan Bosta has been very accommodating for issues that I have had and genuinely showed concern and interest is helping find solutions.

June 14, 2014

Sue Basta has always been very good to me. I've been visiting her for years and appreciate very much her care and concern.

May 23, 2014

I have nothing but good things to say about all your people,

May 16, 2014

I called Sue at her home when I was sick and unable to make my doctor's appt. She immediately got back to me to make a new appt. I feel Sue went totally out of her way to help her patient.

April 27, 2014

The provider always is patient and understanding to me. She takes lots of time going over everything I need. I really appreciate my appointment.

April 25, 2014

Sue Basta is the greatest.

March 01, 2014

couldn't find a better N/P Susan Basta's the best!

March 01, 2014

Sue knows me well and is always very attentive and sensitive to my needs and circumstances.

December 29, 2013

As far as my care provider goes there should be an excellant button above, and they would all be green. Very professional, Very intelligent and informative about my medical problems, and the most important very honest.

December 02, 2013

Sue is always very concerned and helpful.

November 28, 2013

Just glade I have Susan as my Doctor she has given me life again after 50 years of quack doctors! and misdiagnoses

November 14, 2013

I've never had any complaints about anything involved with the Pain Management Clinic.

November 06, 2013

care provider is one of a kind she really cares about my problem & works really hard to help me with solutions you need to get more like this one {good luck]

September 04, 2013

really feel good with provider

September 02, 2013

could not find a better N.P.!!!

July 05, 2013

I've received care from 3 different clinics over the years. The care I have received from the U of U pain clinic surpasses them all by significant margins.

June 22, 2013

Sue is the best!

February 27, 2013


December 20, 2012

i have recomended sue basta to many people

December 03, 2012

Sue Basta is the best! She always explains everything she is doing, asks approporiate questions, and involves me in my care. She also gives me suggestions on alternative ways of taking medicine already prescribed and that has been most helpful in helping me control my pain.

November 26, 2012

I appreciate the fact that both the nursing assistants and Susan Basta have encouraged me to ask questions, and have made certain that I know where to call if there were ever a problem, either with my health issues or with medications I am currently using.

November 23, 2012

I have never had any problems with Sue.

October 25, 2012

My Nurse Practioner is the utmost professional with phenomal knowledge about pain and its treatment. She is so easy to talk to and spends time making sure I am informed and part of my treatment team.

October 22, 2012

susan basta is always excellent

October 02, 2012

i would recomend Basta to everyone

September 11, 2012

I have recommended this clinic and provider in the past.

September 07, 2012

My Father and I are quite impressed with your clinic. Every single person we have been in contact with has been nothing but exceptional.

September 03, 2012

Dr. Basta always takes time to make sure she understands the complaints I have as well as making sure I am functioning well in my personal life as far as work and my children. She takes her time in talking to me and makes me feel like why I am there is important to her and that she is not rushing me to tell her what is going on so she can get to the next patient. I always leave feeling valued and cared for.

July 23, 2012

Sue Basta is the BEST!

July 16, 2012

This particular appointment's experience was very good.

June 12, 2012

I have recommended the Pain Center before in the past to people.

June 04, 2012

Since I've been transfered to this providers care, she has always shown concern, generally tried to help me deal with my problems & concerns and has followed up with such.

May 08, 2012

Everyone took time visit with me and they didn't act or seem rushed even though I could tell they were busy.

April 19, 2012

I love the service I am receiving. The care provider is awsome.

April 06, 2012

I do not like the computer thing. It keeps the Dr. from looking at the patient, and it makes me feel as if they are not paying attention to my problems. I know they are, but they have to do 2 things at once, and it is just unfair to them and to us. Most people can't type and look at someone at the same time. The dr's aren't supposed to be secretaries!! I hate the idea of taking notes on a computer.

March 14, 2012

Sue Basta does an outstanding job of taking care of the patient.

March 07, 2012

My experience with Sue Basta was very good.

February 15, 2012

Sue Basta is very good at listening to my concerns. She is genuine. If she knows the answer to my question she make every effort to help me understad it. if she does'nt understand your question shes very good at trying to engage you until he does. if she does'nt know the answer there's no smoke or mirrors she tells you she does'nt know but usually has a answer the next appiontment. When I had a complication with my treatment I did'nt have a problem getting through to her & she arranged for me to be seen for which I will always be greatful. She cares not just about my symptoms she cares about me!

Academic Profile

Board Certification and Academic Information

Academic Departments Nursing - Adjunct Instructor
Anesthesiology - Advanced Practice Clinician
Board Certification American Nurses Credentialing Center

Academic Office Locations

Academic Office Phone Number Academic Office Address
(801) 581-7246 School of Medicine
30 N 1900 E
Salt Lake City, UT 84132


Education History

Type School Degree
Professional Nursing University of Utah
Professional Nursing University of Utah
Undergraduate University of Utah


Selected Provider Publications

Clinical Trials

Video & News