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Patient Rating:

4.7 out of 5

1720 Patient Ratings
123 Patient Comments

Alan S. Crandall, M.D.

Specialties

Languages

  • English

Bio

Alan S. Crandall focuses on the medical and surgical management of glaucoma and cataracts, as well as complicated anterior segment surgery. Dr. Crandall has experience with trabeculoplasty and laser cyclophotocoagulation. He is involved in numerous clinical research studies at the Moran Eye Center.

Dr. Crandall lectures all over the world and was selected by Cataract and Refractive Surgery Today as one of the 50 most prominent opinion leaders. Dr. Crandall was awarded The Health Care Heroes Award for Excellence in Health Care – Community Outreach. He was awarded the Senior Honor Award by the American Academy of Ophthalmology. Dr. Crandall is a previous past president of The American Society of Cataract and Refractive Surgery. Dr.Crandall is the Co-Director of the International Division of the Moran Eye Center. He was awarded the Vocational Excellence Award for Humanitarian Service by Rotary International.

Locations

Schedule An Appointment Clinical Office Address
(801) 581-2352 John A. Moran Eye Center
65 N Mario Capecchi
Salt Lake City, UT 84132
Map
(801) 264-4464 Rocky Mountain Ophthalmology
4400 South 700 East
Salt Lake City, UT 84107

Board Certification and Academic Information

Academic Departments Ophthalmology/Visual Sciences - Professor (Clinical)
Board Certification American Board of Ophthalmology
National Board of Medical Examiners

Patient Ratings

The Patient Rating score is an average of all responses to physician related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending doctor
4.8
My confidence in doctor
4.8
Time doctor spent with me
4.5
Doctor spoke using clear language
4.8
Doctor's effort to include me in decisions
4.7
Doctor's concern for questions & worries
4.7
Doctor's explanation of condition/problem
4.7
Wait time at clinic
3.7
Doctor's friendliness and courtesy
4.8

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

May 15, 2013

My wife and I have seen Dr. Crandall at least twice a year for over 10 years. We could not have a better provider! We have extreme confidence in Dr. Crandall and his staff. The Best!

May 13, 2013

IT IS USUALLY VERY GOOD BUT NOT THIS LAST TIME

May 08, 2013

Will return to and recommend Dr. Alan Crandall as long as he is in practice. Excellent care for our entire family and referred friends for 20 years.

April 29, 2013

excellent

April 17, 2013

Dr. Crandall and his staff were very thoughtful and caring.

April 17, 2013

Dr. Crandall is your ultimate professional. He knows what he's doing, and he has a nice friendly manner.

April 15, 2013

good

April 12, 2013

good

April 08, 2013

Dr. Crandall is kind and caring. He always goes the extra mile!

April 06, 2013

Dr. Crandall "bedside manner" and superior knowledge and skill gave me great confidence and ease in dealing with my fears.

March 25, 2013

Alan Crandall is an outstanding surgeon. I'm lucky to have him on the case.

March 22, 2013

It involved consultation where I felt that I was an integral part of a professional discussion.

March 21, 2013

Dr. Crandall is the best in everything

March 18, 2013

6 month's ago when I was at the clinic I was completely on the outside, about my diagnosis, the resident said one thing, that gave me the impression that I would be blind in short time and the DR told me that things looked good and I should come back in 6 months and they would follow my progress. this time the Dr had a foreign resident practioneer with him and I learned more from their conversation about my care and control, & probable treatment, than I have known in the past 3 years.

March 15, 2013

Dr. Crandall is superb in all ways!

March 15, 2013

All very good

March 15, 2013

Dr. Crandall is amazing!

March 12, 2013

Both visits were wonderful. Everything explained and everyone very friendly and caring.

March 11, 2013

All of the actual care providers are excellent. Dr, Crandall has superior skills in the area of interpersonal relations. The young Dr. trainees are a little stiff and because they are there to learn they ask questions and do procedures that are repeated again by the doctor in charge of the case. They seem stiff and ill at ease. or perhaps just very focused and earnest. I enjoy having a small part in the learning process of young doctors.

March 11, 2013

Alan is wonderful. Easy to talk to. Only hesitation I recommending him is that he's always hugely busy.

March 06, 2013

Dr Crandall did not address black spots I advised that I was seeing 2 days before my visit to the clinic. This was an emergency visit. It was not a regularly scheduled appointment. I was very pleased to have been worked in to Dr. Crandell's scedule at the last minute.

February 18, 2013

I have had excellent care from Dana, Dr. Crandall and everyone else at the Moran. I've recommended your professional care to others.

February 18, 2013

I am very impressed with Dr. Crandall. His ability to make you feel comfortable was very good. I feel very confident having him as my care provider. I would recommend him to any person needing eye care.

February 15, 2013

dr,Crandel is the best in the field we are fortunate we have him for our dr.

February 08, 2013

Dr Crandall put my wife's mind at ease re her concern over possible macular degeneration which runs in her family. Her eyes were ok which made her much relieved.

January 10, 2013

Good experience.

January 10, 2013

Dr. Crandall always takes time to explain information/procedures in language I can understand. He is always personable and courtious. He goes the extra mile!

January 01, 2013

Cheerful, Courteous, courteous, etc. We appreciate the care we receive there.

December 17, 2012

Far above most facilities

December 16, 2012

I was pleased with the appointment.

December 12, 2012

Really positive

December 11, 2012

At 96 I appreciate the care and confidence of knowing I will receive quality caring assistance. Thank you.

December 06, 2012

I would not consider going to anyone else.

December 04, 2012

Again, should be excellent

November 29, 2012

Again, EVERYONE was very courteous, friendly, helpful, and were truly professional.

November 28, 2012

Dr Crandall has been our eye care provider for many years--We enjoy our visits to him very much --We admire his work and have several mutual friends

November 13, 2012

Dr. Crandall seemed in a hurry, but I understand. He had a lot of surgeries to do. It's fine. An intern did my IV and missed my vein twice. It hurt. This too, I understand. It's all good.

November 12, 2012

very good experience

November 12, 2012

I appreciate Dr. Crandall explaining my care and answering my questions. I didn't feel he was rushing to get to another patient - that my case was important.

November 12, 2012

good

November 12, 2012

I have had multi-year visits with this doctor for 20 years and trust my life to him. He is outstanding in every way.

November 08, 2012

It is a delight to be seen by Dr. Crandall and his staff. I feel they know me and my condition well. They always make me feel like they are pleased to see me and interested in addressing my needs.

November 08, 2012

good

November 06, 2012

good

November 06, 2012

Dr. Alan Crandall and his staff are the best. I know I am able to have my eye sight, because of the surgeries performed by Dr. Crandall.

November 05, 2012

AS I SAID BEFORE, CONSISTANTLY EXCELLENT

November 01, 2012

Dr. Crandall's staff is always very friendly, courteous and helpful. It is a priviledge to be seen in his clinic.

October 29, 2012

good

October 29, 2012

very good

October 23, 2012

My results have come out very good despite the uncertainties associated with my particular case. I attribute this success to the experience and skill of Dr. Crandall.

October 22, 2012

commendable in all regards

October 22, 2012

Dr. Crandall and his team are excellent!

October 09, 2012

My experiences have always been good.

October 01, 2012

Perhaps its would be better for the doctor to accompany the resident so that the info is heard directly.

September 26, 2012

I feel the care has been delivered professionally and with expertise.

September 25, 2012

Dr. Crandall is very knowledgeable and caring!

September 24, 2012

Thank you very much for my new eyes. The experience of seeing excellently without glasses has been wonderful.

September 17, 2012

Outstanding

September 05, 2012

Dr. Crandall is the best Opthalmologist who has ever treated my eyes ! He is knowledgeable, & kindly and able to make me feel confident that whatever is wrong can be taken care of...

September 03, 2012

I have seen this Dr for a number of years end he is very experienced. Sometimes I think I understand more than I do, but I'm an RN and work in the medical field and it seems that most Dr's are guilty of this to a certain degree.

August 15, 2012

Talking with Dr Crandall was like talking to an old friend. He put us at ease immediately.

August 13, 2012

Dr. Crandall and Julie are the best. They both make me feel like I am the only one at the time. This is so different from many other doctors offices. Other offices could take a lead from Dr. Crandall's office and staff on how to treat their patients.

August 12, 2012

Dr. Crandall's is an extremely talented and dedicated professional.

August 06, 2012

Dr. Crandall is the Best !

July 29, 2012

I will never go back to my other eye doctor. I was thrilled with the courtesy and concern Dr. Crandell gave me. The assistants were wonderful also. They gave me confidence that I had chosen an excellent facility and eye doctor. I have already shared m

July 25, 2012

Dr. Crandall showed much concern, but was also willing to take the time with me to explain the next steps. He worked me into his schedule because I was from out of town.

July 23, 2012

Dr. Crandall was extremely helpful, answering all my questions and providing me with an excellent evaluation. I would highly recommend him and all the people who work with him.

July 23, 2012

They don't get any better than Dr. Crandall

July 23, 2012

I had a great experience. I feel good about proceedures recommended and hopeful I will have better vision for a long time still.

July 23, 2012

This was a good experience and the care providers were very careful to help me choose the best solutions to the surgery I will be having. I feel comfortable with the decisions that I need to make because of the consideration and explanations of the issue

July 23, 2012

Very good experience

July 22, 2012

I have a history with the clinic and have received outstanding care over many years.

July 16, 2012

You guys are tops!

July 12, 2012

Dr. Crandall is superb. And he remembers what my eyes are like from visit to visit.

July 12, 2012

I love dr. Crandall and how he is So informed about the latest treatments available to me. He is a wonderful doctor. It's the only reason I put up with the wait time.

July 09, 2012

This visit was the fastest appointment I have ever had at the eye center even with the check in wasted time.

July 09, 2012

Dr. Crandall is excellent. I have complete trust in him.

July 09, 2012

I work 2 to 3 days a week at LDS Hospital as a house keeper and I really liked how clean your rooms were and how the health care providers took time to make sure everything was clean and sanitized before using equipment that was used by other patients. M

July 02, 2012

Dr. Crandall is the best!

July 02, 2012

Dr Crandall is friendly, courteous, and I have the utmost confidence in his care. He is extremely qualified. I admire and appreciate his work with training, teaching and support in medical clinics around the world.

June 19, 2012

Dr. Crandall has been my doctor for almost 30 years. He is oustanding, and has a great personality!!

June 19, 2012

Dr. Crandall is an exceptional doctor in all ways. His explanations are clear and thorough. He has a wonderful personality. We are so impressed with all the Humanitarian work he does!

June 18, 2012

Dr Crandall and staff are very professional and caring.

June 18, 2012

Again, I was treated with great sensitivity to the whole person---not like a diagnosis or eye ball. Recent experiences in other offices had left me disillusioned: humanity had been removed completely from medical practice. A person was nothing more than the sure promise of an insurance reimbursement. A person was categorized and relegated to a stereotype. So opposite was my experience at Moran that I continue to be in a state of awe and disbelief.

June 12, 2012

I have sent my parents and a good friend

June 06, 2012

when anyone asks me i always tell them do not let any one look at your eyes but the moran eye center

June 04, 2012

I was pleased how the care provider spoke directly to me. My husband and daughter were with me but it was me they spoke too. My family was ask if they had any questions and were included in the interview. I feel it was well done.

May 18, 2012

Extremely good provider.

May 18, 2012

Excellent, as usual!

May 07, 2012

always good

May 02, 2012

I liked Dr. Crandall very much. He was also very accommodating with my profound hearing loss and took the time to answer my questions. I could tell that he relaxed more with me once he had seen me a few times which is natural. I think even my husband liked Dr. Crandall. I could not have asked nor selected a better doctor to be recommended for my particular eye care (catarat). He was recommended by Dr. Hartnett.

May 02, 2012

I was treated with respect and friendliness. I never feel rushed.

May 02, 2012

Dr. Crandall is the best!! Always share useful and important information with me

May 02, 2012

Dr Crandall is great!!!

April 30, 2012

Dr. Crandall is very busy and I appreciate the time he takes to answer all of my questions.

April 27, 2012

Dr. Crandall is outstanding He works extremely hard, is so pleasant and compassionate and will do anything he possibly can to provide the best of care.

April 09, 2012

didn't feel rushed felt like i had time to share any concerns and have questions answered

April 05, 2012

Dr. Crandall ROCKS! He is so knowledgable, caring and concerned and a really nice man. He turned around a terrible experience I had with Dr. Ambati.

April 02, 2012

I am extremely confident in Dr. Crandall and his staff and trust him completely with my surgery.

March 29, 2012

Dr. Crandall provides excellent care and are always friendly and informative.

March 29, 2012

Because Dr Crandall was running late, I felt a little shortchanged that I did not get to talk to him more. I am not sure what questions I might've asked, having done research on the internet previously, but to the surgeon, I would advise a little more time and not be quite so hasty to leave the room and let the technician as good as she was, just because one is running late. I am trusting my eye to a doctor and reassurance would've been appreciated. Don't cheat the patient out of your time because you are late is what I would say. I could tell the doctor was ready to leave the room after his initial check on my eyes and let the tech finish up. It took me some months to finally take this step (Jan until March).

March 28, 2012

Dr. Crandall and his staff were the best, I was treated with courtesy and care, all of my concerns were addressed. I will return the next time that treatment is required and recomend your facility to all.

March 05, 2012

Dr. Crandall came highly recommended and I will do the same.

February 22, 2012

The symptoms I had were frightening and the doctor was very good at explaining what was going on and alleviating my fears.

February 22, 2012

I love Dr. Crandall

February 22, 2012

Time with doctor was very brief compared to total time at office, 10 minutes in 2.5 hour visit.

February 13, 2012

There is not a better Opthalmologist in the State of Utah !!!

February 10, 2012

CRANDELL IS THE BEST

February 09, 2012

Dr. Crandall is very good at explaining my eye issues and putting me at ease.

February 08, 2012

Dr. Crandall is one of the best physicians I've ever been to. Seems extremely competent, and also a very pleasant and caring individual. Bryce (the resident this time) also was excellent.

February 06, 2012

Dr. Crandall is top-notch from A-Z

February 01, 2012

very good service

February 01, 2012

Always a pleasure to come in for an examination.

January 18, 2012

Dr. Crandall and his entire staff should be commended for their professionalism and concern.

January 12, 2012

WOULD RECOMMEND CLINIC TO FAMILY AND FRIENDS

January 09, 2012

I am very pleased with the care and attention that Dr. Crandall and his associates have given me.

January 06, 2012

I couldn't recommend a care provider after just one short visit, but he was good.

January 05, 2012

Again, a complete feeling of geniune concern for my welfare. No problem in recommending Moran to anyone in need of care or treatment of eye problems.

January 05, 2012

This clinic deserves its reputation as the premier eye center of this area. I drive many other patients to this center, and they all rave about how great the staff is. I concur!

January 05, 2012

Nothing less then excellence in my experience at the Moran Center.

January 05, 2012

very good in explaining and cordial in response to questions

January 04, 2012

It is always a good experience to come in for a visit. I feel that the care providers and the staff members treat me with a friendly and professional way. They all seem interested and like they enjoy what they are doing. They also see extremely competent.

January 04, 2012

Dr. Crandall is a gem of a man. He even explained how they fit statistical models to determine the proper lens replacement. And, he recommended a neat Indian spice shop, and gave us directions to find it.