Patient Rating:

4.8 out of 5

140 Patient Ratings
178 Patient Comments

Robert E. Jones, FACE, M.D., FACP

Patient Rating:

4.8 out of 5

140 Patient Ratings
178 Patient Comments



  • English

Clinical Details

Phone Number Clinical Office Address
(801) 581-7761
Utah Diabetes Center
615 Arapeen Drive, Suite 100
Salt Lake City, UT 84108


Dr. Robert E. Jones received his undergraduate degree from Utah State University and earned his MD from the University of Utah. He received postgraduate training in Internal Medicine in San Francisco and Denver and completed his fellowship in Endocrinology at Fitzsimmons Army Medical Center.

He is board certified in Internal Medicine and in Endocrinology, Metabolism and Diabetes and is a Fellow of the American College of Physicians and the American College of Endocrinology. He has held clinical faculty appointments at the University of Washington and the Uniformed Services University of the Health Sciences.

Following his retirement from the military in 1997, he joined the faculty of the University of Utah. He is currently a clinical professor of medicine and was Medical Director of the Utah Diabetes and Endocrinology Center from 2006-2010.

Dr. Jones works very close with state-sponsored programs that are dedicated to improving both provider and patient education programs designed to improve the quality of care for diabetes management.

Board Certification and Academic Information

Academic Departments Internal Medicine - Professor (Clinical)
Academic Divisions Endocrinology and Metabolism
Board Certification American Board of Internal Medicine (Sub: Endocrinology, Diabetes & Metabolism)
American Board of Internal Medicine (Internal Medicine)
National Board of Medical Examiners

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
My confidence in care provider
Time care provider spent with me
Care provider spoke using clear language
Care provider's effort to include me in decisions
Care provider's concern for questions & worries
Care provider's explanation of condition/problem
Wait time at clinic
Care provider's friendliness and courtesy

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

January 31, 2017

Dr Jones is AMAZING. I have tried other doctors while he has been gone and on a reduced scheduled and nobody has exerted the same understanding, empathy and knowledge that he has. I think he is an extraordinary doctor and I really appreciate h being authentic and honest though kind. I will continue making an effort to see him even though it's a drive.

December 16, 2016

Dr Jones listens to my needs and addresses them with professionalism. I always get the care that I need and am never given the care that you. don't need.

November 28, 2016

We always have a very friendly and informative visit with Dr. Jones and truly feel he cares about us.

November 11, 2016

Excellent and courteous doctor.

November 03, 2016

Dr. Jones is the best endocrinologist in your clinic. when he was gone it was very difficult to have confidence in others that I saw.

October 23, 2016

I have recommended Dr. Jones to friends. He is very knowledgeable, and cares about his patients. He explains things clearly without any condescension. I feel that I can trust him and will be very disappointed when he retires.

October 20, 2016

he's not taking new patients

August 19, 2016

Dr. Jones is the most wonderful doctor I have ever seen. Following my initial diagnosis, I was treated by the heads of endocrinology at three different universities, and none of the doctors I saw hold a candle to Dr. Jones. He is not covered by my insurance, but I have paid out of pocket to see him for the last 10 years, and I will continue to see him as long as he continues in the profession. He has taken the time to get to know me, and he really exemplifies what it means to treat the patient as well as the disease. His knowledge is sound. He always cites current and relevant research in his explanations. And, he is honest and clear in his explanations, which helps me to feel good about the medical advice he gives. Dr. Jones is an exemplary physician.

August 15, 2016

Dr. Jones is so caring!

July 22, 2016

Dr Jones is the best Doctor I have ever had. I would and have recommended him to many people

July 15, 2016

Dr. Jones is the BEST!

November 28, 2015

Dr. Jones wasn't feeling well so he did not spend the usual time.

November 21, 2015

Dr. Jones has always been perfect.

November 20, 2015

I started with a different doctor, she was terrible! She did not listen to anything I said, I was very discouraged and two members of my family that came. Dr Jones was the doctor that came in as a consultant to the other Doctor, we were impressed with him and after seeing the other Doctor one more time it was obvious she was not helping me. My husband thought it a waste to go there, so I talked to the front and they let me change to Doctor Jones. We think he's great! You should have him teach others to have a better patient/ Doctor interaction.

November 20, 2015

Love Dr Robert Jones. Always a great experiance

November 14, 2015

All very good

November 06, 2015

Dr.Jones is a terrific doctor.He cares very much about his patients and wants them to succeed.He has a heart of gold He cares very much about his patients and wants them to succeed

October 30, 2015

Doctor Jones is the best

October 24, 2015

She is knowledgeable and skilled.

October 15, 2015

I LOVE the old man... I'll never leave him and hope he sticks around forever!

October 10, 2015

Dr. Robert Jones is the Best Doctor on the planet.

October 02, 2015

Dr. Jones is great. He makes me feel more at ease about my diabetes. He gives great explanations about what is going on and how to best deal with it.

September 28, 2015

I already have recommended Dr. Jones to friends. I have complete confidence in him.

September 27, 2015

Dr. Jones is one of the most caring and competent physicians I have ever been cared by.

September 18, 2015

3 words: quick, knowledgable, friendly

September 15, 2015

This was a simple diagnostic scan.

September 14, 2015

Tiffany (Bone density) is great.

August 23, 2015

all good

August 03, 2015

The person I saw was extremely pleasant. I asked for a copy of the images but she was unable to provide them. She did however pull up the images on the screen and explained what was being shown.

August 01, 2015

Extremely fortunate to have this provider

July 28, 2015

Dr. Jones is a professional and extremely knowledgable.

July 21, 2015

Dr. Jones is an exceptional physician with extensive knowledge and amazing bedside manner.

July 16, 2015

I am vary pleased with Dr. Jones. Thanks to him I can keep doing what I'm doing.

July 09, 2015

Nice to see doctors working together. New experience for me.

June 18, 2015

Dr. Jones is by far the best doctor I have ever seen. I recommend him without reservation to family, friends and neighbors.

June 11, 2015

The Robert E. Joneses in the medical world are few and far between.

May 26, 2015

dr. jones is the best

May 26, 2015

Dr. Jones is the BEST!!! He can't retire until after I die.

May 23, 2015

I feel very fortunate to have Robert Jones as my physician.

May 01, 2015

love Dr R Jones and the staff

April 27, 2015

Dr. Jones really does care about people.

April 25, 2015

Dr. Jones has a great personality and is not condescending in any way. Probably my pest doctor visit ever.

April 20, 2015

Donna is absolutely amazing. Thanks for spending time, but more importantly for me thanks for listening and providing me with verbal encouragement and support.

April 18, 2015

Dr. Jones always leaves me feeling confident that I can be successful in our plan of attack.

April 18, 2015

Dr. Jones is the most caring and competent physician I have ever had.

April 10, 2015

Love my doctor!

March 23, 2015

She was willing to spend the time needed for me to understand. She also did not assume because of my profession in nursing that I already knew the information needed, because I sure did not.

March 23, 2015

We always feel like we are valued by Dr. Jones and the staff.

March 22, 2015

This visit was for diabetes education and my educator was wonderful. I learned so much she went out of her way to help me with a problem I had with the insurance company and the pharmacy. Very pleased.

March 18, 2015


March 01, 2015

Dr. Jones and his staff are awesome

February 02, 2015

The Phebotomist was qick and painless, and friendly.

February 01, 2015

everyone was wonderful

January 28, 2015

I LOVE Dr. Jones and Joie. The sweet lady at the front reception desk was so professional, pleasant, friendly, etc. etc. (can't remember her name).

January 28, 2015

I highly recommend the Diabetes Center and Dr. Jones within my circle of co-workers.

December 18, 2014

Excellent experience. Dr. Robert Jones is wonderful!

December 08, 2014

Good experience.

December 01, 2014

very good

November 30, 2014

Dr. Jones treated my brother for several years, and now myself. He has always been extremely kind, patient, and thorough.

November 20, 2014

Dr. Jones is an excellent provider. I can't say enough good things about him. He is intelligent, compassionate, kind and has a wonderful sense of humor.

November 19, 2014

Dr Jones is an excellent doctor and is worthwhile driving180 miles to see.

November 13, 2014

I was very impressed.

November 12, 2014

Dr. Jones is very good at trying to understand and interacts well. I appreciate him greatly

November 11, 2014

I actually recommended my sister to see Dr Ann Haynes and she was pleased with her appt as well.

November 06, 2014

Dr Jones is fantastic!

October 18, 2014

love Dr Robt Jones. he's great!

October 13, 2014

Professional yet friendly. Took much less time than expected. My comfort during procedure was tantamount.

October 12, 2014

I already have recommended Dr. Jones to other people. He is very knowledgable and cares about his patients. He explains the medical condition clearly and is never condescending. I truly appreciate his willingness to take the time and effort to analyze the data to determine what is going on.

October 10, 2014

Very good appointment! I left feeling l understood my condition better!

October 06, 2014

Dr. Jones is the BEST!!!!

October 05, 2014

Dr Jones was amazing as always making me feel safe and in exelent hands as well as relaxed and able to bring anything up to him as needed in person, over the phone or by Mychart

October 04, 2014

Dr Jones superb

September 26, 2014

I am confident that Dr. Jones is highly experienced and that he cares about his patients. He explains the situation clearly and is never condescending.

September 20, 2014

Dr Jones is always terrific - very clear in explainations without ever being condescending. Also, the phlebotomist is very cheerful and helpful.

September 01, 2014

This was a simple test but there was no real education regarding the test provided. Did discuss Ca and vitamin D supplments but nothing was written down. Mychart report is empty.

August 28, 2014

This maybe the best Doctor I've ever had.

August 21, 2014

I always have a pleasant experience visiting with Dr. Jones. He has a great bedside manner and answers all my questions thoroughly. I trust his diagnosis and treatment...I trust him!

August 19, 2014

doctor always helpful

August 17, 2014


August 08, 2014

Excellent care and so grateful for Dr. Jones expertises!

July 14, 2014

Dr. Jones and Joie are a great team! Both of them are always so willing to help me with my needs. I couldn't ask for a better team!

July 09, 2014

love Dr Jones!!

July 03, 2014

Excellent Provider he is my Savior ,so intelligent and kinds knowlogdle

June 26, 2014

Highly Recommended (O__O)

June 15, 2014

Dr. Jones is excellent

June 13, 2014

The nurse was wonderful and she made sure I had a great experience.

June 13, 2014

Dr. Jones is absolutely the best doctor I have ever seen and has helped me control my diabetes better than anyone ever has. He is great and I recommend him all the time. I am grateful I found the Diabetes Center and Dr. Jones

June 07, 2014

Dr. Jones is always upfront with me, but so concerned and helpful. I appreciate his thoughtful approach to my condition.

June 01, 2014

Love, love, love Dr. Jones and his staff!

May 27, 2014

Dr. Jones listens and allows me to be a part of the team that decides upon my treatment!

May 23, 2014

Refer to my earlier comment. Dr. Jones should teach medical school courses in how to be a human AND provide excellent care because he does both.

May 22, 2014

Provider was the consummate professional taking great pains to dig into my condition.

May 19, 2014

Everything was efficient and effective just like most all of my visits at any U OF U medical facility.

May 08, 2014

Dr. Robert Jones is phenominal. Staff is courteous, friendly, and well-informed.

March 30, 2014

I have all the confidence in the world with Dr. Jones. He is the best!

March 30, 2014

I love Dr R Jones! He's great! best Dr I have seen in years!

February 08, 2014

I feel like Dr. Jones is a grate doctor. i would tell anyone that and have.

February 08, 2014

Fantastic Dr.

February 05, 2014

Dr. Jones and his staff are very helpful and knowledgable. They care about, and enjoy, their work and it shows.

January 30, 2014

Dr. Jones explains what the blood work results indicate and what action to take, and why.

January 25, 2014

I received exceptional attention and responses to my every concern

January 02, 2014

love Dr Robert Jones!

December 29, 2013

Would have preferred that test results be available on MyChart (but they were not).

December 29, 2013

It is hard to over estimate or overstate my gratefulness to Dr. Jones and Dez small for their overall care and treatment of me. But this visit was particularly traumatic for me I had a number of issues that need to be addressed. They were awesome!

December 27, 2013

I love Dr. Jones!!! He is very friendly and shows concern and patience with my questions and health. I never have to wait long for him to see me. He knows me as a person and individual, not just another patient.

December 16, 2013

I appreciated the care providers concern for my problem

December 13, 2013

Continue to be impressed with Dr. Jones and his approach and his advice.

December 11, 2013

Dr Jones was great! He mad me feel very comfortable and he had a lot of knowledge. He really was thorough in considering the fact that I am still breastfeeding. He was super friendly as well

December 05, 2013

Dr. Robert Jones is reassuring and very pleasant to meet with. He was informative, practical and down-to-earth. Yes, I have already recommended him to others.

November 30, 2013

I am a unique case and Dr. Jones did a great job of treating me as an individual.

November 11, 2013

Would highly recommend Dr. Jones and Dr. Gulati while she was there

October 28, 2013

Dr. Jones is the best doctor I have ever seen for all of the reasons mentioned above.

October 15, 2013

whenever I see Dr. Jones, he always explains things in words I can understand and helps me to find positive solutions. I always feel like I have been listened to.

October 09, 2013

I always leave my appt with Dr Jones having learned something new, and more important inspired and empowered to do a better job with my diabetes.

October 09, 2013

Dr Jones is great. I also like his MA.

September 30, 2013

very good! Dr jones spent a perfect amount of time with me and explained labs and what to do etc

September 23, 2013

I would have liked to have Dr. Jones spend more time with me, rather than so much with the resident.

September 23, 2013

Dr. Jones better not retire...he's the best doctor I have had.

September 03, 2013

I recommend Dr. Jones to everyone! He's very knowledgeable about new medications, solutions to "diabetic problems" and he always remembers me!

September 02, 2013

Dr. Jones and his team are wonderful to work with. He provides the best care along with being personable and kind.

August 23, 2013

Dr. Jones is an excellent doctor, he offers me excellect advice and I know has my care utmost in our visits.

August 22, 2013

I had a very positive experience with Dr. Jones, but I did not care for the resident in that her interpretation of my blood tests were opposite of Dr. Jones. In addition, she asked insignificant questions such as i.e., what do I eat when my blood sugar is low. Given my history and care of my diabetes her questions and doubts about my overall control spoke volumes of her inexperience.

August 19, 2013

Dr. Jone go out of his way to make sure I understand what he tell me.

July 24, 2013

Dr. Jones is a wonderful doctor, probably the best I have ever had. I can only say good about the clinic, the staff and Dr. Jones!

July 15, 2013

It is clear why my doctor from Las Vegas recommended Dr. Jones to me. I feel completely confident with his treatment.

July 05, 2013

I have an very good relationship with Dr Jones, I love our visits

July 04, 2013

This is the second time I was there and she was very friendly

June 24, 2013

Dr. Jones is wonderful. I never feel rushed in my appointments and I feel like he is genuinely concerned for my well being.

June 24, 2013

I thoroughly enjoyed both if my doctors in nephrology and at the diabetes center

June 24, 2013

Still waiting on results on My Chart for bone density test. Have received no email on this either.

June 12, 2013

Dr. Jones is great!

June 04, 2013

Dr. Jones spent quite a bit of time with me. I had been concerned about an increase in my sugar levels and as we talked I discovered what had been happening. He was so willing to listen and then to explain how what had happened occurred medically in my body. I felt great relief and my sugar levels are heading back to normal....hooray!

June 04, 2013

Dr Jones is very thorough and not rushing. I like him a lot.

May 29, 2013

It is very helpful to me to be able to have the same care provider see me each time I have the bone density test done.

May 25, 2013

I have always had good experience with the care provided by the Diabetes Center

May 20, 2013

The scan was a breeze and I received all the information I needed

May 20, 2013

she is excellent

May 13, 2013

Dr. Jones was wonderful. He spent so much time with me and ensured that all of my questions were answered.I never felt rushed and I left feeling confident in my treatment options and plan.

April 30, 2013

My experience with Dr. Jones was favorable. He was easy to understand and was open to my objectives. I would absolutely recommend him to others. I love your clinic.

April 22, 2013

I saw Dr. Jones and was extremely happy with him. I couldn't praise him more and will be recommending him.

April 22, 2013

I was only there for a bone scan and the provider was excellent, friendly and informative.

April 15, 2013

Dr. Jones has always taken time to go over care, medication etc. This time he spent alot of time informing me about options and changes in my treatment. I couldn't ask for a better doctor.

April 12, 2013

Dr Jones was incredible! He helped me more in one visit more than Dr Gulati has in 6 months.

March 26, 2013

I wish all doctors were this amazing

March 25, 2013

Very good experience

March 12, 2013

Dr Jones is very wonderful.

March 11, 2013

Dr. Jones has always treated us with concern, kindness and respect.

February 25, 2013

Would definitely recommend the whole Univ. Hospital system

February 18, 2013

Dr. Jone alway take time to make me feel good about my vist.

January 31, 2013

The best experience I've had at a doctors office!

January 23, 2013

I already have recommended Dr Jones to a friend

January 14, 2013

Dr. Jones always takes the time to discuss issues and treatment options

December 17, 2012

Very satisfied with the excellent care provided.

December 10, 2012

Dr. Jones is calm and positive, answered all my, as well as my wife's, questions. I have great confidence in Dr. Jones and definitely would recommmend him to others.

December 03, 2012

Dr Jones is great.

December 03, 2012

Dr. Jones provides excellent information and apparently everything we are doing is working !

October 22, 2012

Dr. Jones listens to me. He includes me in on decisions. I feel very confident about choices he makes to help with my diabetes. He makes me feel like he cares enough to research and help me figure out how best to treat my symptoms.

October 11, 2012

Dr. Jones is unquestionably the very standard of what a doctor should be. Other doctors would be lucky to be half as good as he is. Any patient would be lucky to be seen by him.

October 03, 2012

Dr. Jone is an excellent doctor. He is one that I would highly recommend to others. I feel I can trust his advice and he is always very concerned about my daughter. He goes above and beyond to coordinate appointments for us because we are out of state. I am extremely satisfied with him.

September 27, 2012

the provider and his associates went out of their way to address my concerns and to be sure we are working together on the medications and treatment

September 25, 2012

i have been recommending Dr Jones

September 18, 2012

I am very grateful to have Dr. Jones on my team!

September 10, 2012

All doctors from the diabetes clinic have been wonderful.

September 03, 2012

I have every confidence and trust in Dr. Jones.

August 29, 2012

Excellent, clear explanations of the dexascan procedure.

August 20, 2012

I have had diabetes a very long time, and so have had many Doctors assist me in my management of it. so I can say with confidence that Dr. Jones is the best, he listens, he explains his rationale for changes needed, and best of all he understands the enormous struggle this disease is for those of us who have it. I always feel more energized and ready to face the battle after my appointment with Dr. Jones.

August 06, 2012

Dr. Jones is very helpful, friendly, and knowledgeable. He shows that he cares.

August 03, 2012

Dr. Jones spends more quality time with me than any other care provider I visit. He is great.

May 11, 2012

The providers at the center are outstanding, they have helped me change my life completely.

May 02, 2012

Dr. Jones is always good about taking time with me and discussing questions and treatment. He gives me the time and attention I need.

May 01, 2012

I trust my doctor and am dependent on his expertise. I pay out of network insurance just so that I can go to him.

April 06, 2012

Awesome all around experience

April 06, 2012

excellent care and I have a great deal of confidence in his knowledge and experience

March 21, 2012

Dr. Jones is very kind, helpful, and an expert about diabetes. He has helped me a lot.

March 14, 2012


February 23, 2012

I feel that Dr. Jones is an excellent health care provider. He is personable and knowledgeable, a great combo in a doctor!

February 09, 2012

We discussed medications, but "instructions" were inapplicable in this situation.

January 11, 2012

The care provider had not read my history and was not aware of my previous and existing conditions

Academic Profile

Board Certification and Academic Information

Academic Departments Internal Medicine - Professor (Clinical)
Academic Divisions Endocrinology and Metabolism
Board Certification American Board of Internal Medicine (Sub: Endocrinology, Diabetes & Metabolism)
American Board of Internal Medicine (Internal Medicine)
National Board of Medical Examiners

Academic Office Locations

Academic Office Phone Number Academic Office Address
(801) 581-7761 Utah Diabetes Center
615 Arapeen Drive, Suite 100
Salt Lake City, UT 84108

Academic Bio

Dr. Robert E. Jones received his undergraduate degree from Utah State University and earned his MD from the University of Utah. He received postgraduate training in Internal Medicine in San Francisco and Denver and completed his fellowship in Endocrinology at Fitzsimmons Army Medical Center.


Education History

Type School Degree
Fellowship Fitzsimons Army Medical Center
Residency Fitzsimons Army Medical Center
Internship Letterman Army Medical Center
Professional Medical University of Utah
Undergraduate Utah State University


Selected Provider Publications

Clinical Trials

Video & News