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Patient Rating:

4.5 out of 5

545 Patient Ratings
86 Patient Comments

Mark A. McKay, O.D.

Specialties

Languages

  • English
  • Spanish

Bio

Dr. McKay specializes in full scope optometric care, including adult and pediatric care, contact lenses and job or hobby-related visual needs. He received his B.S. degree at the University of Utah and graduated with his O.D. from the University of California at Berkeley. In his spare time, Dr. McKay enjoys classical music, photography and computer applications. He speaks Spanish and caters to the needs of our Spanish-speaking population (Se habla Espanol).

Locations

Schedule An Appointment Clinical Office Address
(801) 581-2352 John A. Moran Eye Center
65 N Mario Capecchi
Salt Lake City, UT 84132
Map
(801) 585-7590 Moran Vision Center at Old Mill
6360 South 3000 East
Salt Lake City, UT 84124
(801) 213-9940 Redwood Health Center
1525 West 2100 South
Salt Lake City, UT 84119
Map

Board Certification and Academic Information

Academic Departments Ophthalmology/Visual Sciences - Adjunct Instructor
UUHC Community Physician Group - UUHC Employed Physician

Patient Ratings

The Patient Rating score is an average of all responses to physician related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending doctor
4.4
My confidence in doctor
4.5
Time doctor spent with me
4.5
Doctor spoke using clear language
4.7
Doctor's effort to include me in decisions
4.5
Doctor's concern for questions & worries
4.6
Doctor's explanation of condition/problem
4.5
Wait time at clinic
3.5
Doctor's friendliness and courtesy
4.7

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

May 03, 2013

Last month I had gone to Dr. McKay because I could not read out of my right eye which is monovision for up close.....It wasn't any better so he tweaked it again. I think his resident did the one last month and I just don't think the prescription was correct. I'm hoping this helps. I also hope that there isn't something wrong with my eye..hopefully the new prescription will work...I've had monovision for years, but maybe at 75 not a good idea, I just don't know.

April 22, 2013

I so wish I could buy or use the drops that reverse the pupil dilation as the dilated pupils lasted until I went to bed that night; the dilated pupils trigger my migraines.

April 19, 2013

Dr. McKay was OUTSTANDING!! I like him a lot and would gladly recommend him to my wife and/or other prospective patients. He is very qualified. Has a great "bedside manner" (or whatever that equivalent is for ophthalmologists....). Very friendly. Interested in ME.

April 12, 2013

Dr. McKay has been a great doctor for the past 13 years.

April 10, 2013

My eye exam was fairly straight forward. I had no specific concerns about my vision and any questions I had were satisfactorily answered.

April 08, 2013

I love the ease at which DrMckay has always put me at ease and I love his social banter.

March 25, 2013

Dr McKay does an excellent job of explaining procedures and the next steps of treatment.

March 18, 2013

Dr. McKay is always concerned, asks questions and gives professional answers and advice.

March 12, 2013

The doctor & intern were very helpful & informative.

March 11, 2013

My issue want the care provider, rather the overall wait time I had for the initial appt and the waiting after my eyes were dilated. I waited aprrox 1 1/2 hours in the total appt.

March 11, 2013

I felt very confident in the level of care I received. I felt the provider listened to me and addressed my concerns and was genuinely focused and concerned about me. Very, very quality care!

March 01, 2013

The Intern spent more time with me and my husband than the actual doctor. There can be a better balance here.

March 01, 2013

Dr. McKay was extremely delightful!

February 26, 2013

felt like contacts were being pushed on me when I can't seem to use them

February 18, 2013

I like to know and learn what is going on during an appointment. The doctor was very nice but not forthcoming about what he was doing or why. I got the impression that had I not talked he might have nearly made simple conversation, done his job, and left.

February 11, 2013

Dr. McCay is professional, and took the time to listen to my questions, and discuss options with me. Excellent chairside care. Thank You.

February 04, 2013

Doctor was very personable and kept the process plesant

January 22, 2013

I mentioned I was using eye drops for dryness but I didn't really like what I was using. Dr McKay didn't give me any other choices or talk about something else that might work better.

January 14, 2013

It was hard for me to find out, what my eye condition was after the examination. I had to specifically ask.

January 09, 2013

Even though I understand medical jargon, Dr. McKay didn't use any, yet didn't condescend me as someone who doesn't have an M.D. He was chatty and informal which made me less stressed about his potential findings. He was also polite and at ease, he seemed like he liked his work, which is really important.

January 08, 2013

I was happy with the care provider until this happened. I will probably go again but any more problems and I rprobably will not go back.

January 07, 2013

Dr. McKay was very professional while being very friendly, kind and thorough. He demonstrated the utmost of care, kindness, and interest in me as a patient.

January 02, 2013

very good physician

December 18, 2012

Regarding #7. Had either the intern or Dr. Mackay spoken to me in simplistic terms, I would find that very offensive. I think both spoke to me as one professional to another, although we are not in the same profession.

December 12, 2012

I suspect the amount of time I wait for Dr. McKay is related to the quality of service he provides for his patients. He always makes you feel you are important and answers all questions thoroughly.

December 12, 2012

I was not told what my vision was, this would have been good to know, although I forgot to ask.

December 10, 2012

Despite the unprofessional reception staff, Dr. McKay was highly professional.

December 07, 2012

If I'm aware of friends/family/Co-worker looking for an eye Dr. I always recommend my dr. dr McKay.

December 03, 2012

great experience.

November 21, 2012

doctor spent a long time with me and I felt the care to be especially thorough

November 19, 2012

Dr. Mc Kay is professional and friendly. He is great.

November 12, 2012

Doctor is great. Will definitely come back to see Dr McKay.

November 05, 2012

Dr. is very friendly and caring

November 02, 2012

Outside of him being late, he was great

October 26, 2012

Dr. McKay is a superlative doctor. I enjoy my visits with him as I always learn something new about my eyes and about current medical research on my issues. I have had many eye doctors at prestigious institutions but Dr. McKay is the best.

October 22, 2012

Very good.

October 12, 2012

The intern was great. Dr. McKay was also good but gave me only 5 minutes after I'd been there for 90 minutes.

October 10, 2012

Dr. McKay was not only friendly and nice, but took the time to ensure that all my questions and needs were answered. I did not once feel that he was rushed or needed to be somewhere else. These high qualities can often be rare in visiting any health clinic.

October 09, 2012

I don't feel that I got good feedback about what exactly was wrong with my daughters eyes and I am not sure why I am seeing a specialist (I am assuming we are unable to determine her vision prescription- but it was not explained throughly to me). I would have liked a better discussion with the doctor about what each term means, ie- stigmatism, level of vision, a step by step explaination of what he was doing with her eyes as he was doing it. All vision needs are new and foreign to me, I don't feel I was educated during my visit.

October 05, 2012

I really like the doctor and his 4th year intern.

October 03, 2012

I always have a good experience with Dr. McKay.

October 01, 2012

Impressed with the timeliness of appointment. Have always had good experiences at Moran.

October 01, 2012

Pleasant and helpful. Explained everything well.

September 25, 2012

Standard eye exam for new glasses. Dr. McKay very personable.

September 24, 2012

Dr. Mckay is excellent. He explains things in detail and gives me options, which I appreciate

September 19, 2012

Dr. Mckay double checked all of his residents work and spent a detailed amount of time cheking my eyes for any health problems. He showed concern for my questions and was easy to talk with

September 14, 2012

I found Dr. McKay very personable and easy to talk to, which made communicating about my eyesight easier since I automatically felt I could trust him.

September 04, 2012

The dr was very personal. That does not excuse the long wait.

September 04, 2012

When Dr. McKay finally came to talk with me, he was very professional and understanding.

August 29, 2012

Dr. McKay is professional and personable. I have confidence in his clinical ablility.

August 27, 2012

Very friendly

August 24, 2012

I will not see Dr. McKay again and I will not recommend anyone to the Moran. I have been treated better at chains like LensCrafters.

August 22, 2012

Dr Mark McKay is awesome

August 17, 2012

very detailed eye exam

August 09, 2012

I love Dr. McKay. I have been his patient for several years now and have not ever had a bad experience.

August 06, 2012

The doctor was wonderful. He took lots of time with me and made me feel important. I would recommend him to anyone!

August 03, 2012

This provider was very friendly and kind. I enjoyed the conversations we had. I didn't quit feel like my concern was fully addressed and the provider didn't give me an explenation at the end of my visit about what he planned to do about my last prescription being too strong and if he was going to reduce it. Like I said the provider was personable enough and made me feel very comfortable. It would be nice to recieve more thorough explenations. Other than that and the wait my experience was very enjoyable.

July 30, 2012

Provider took feedback well. When I asked him to adjust how he was doing things he did.

July 29, 2012

The doctor i was seen by did a fantastic job. his wealth of knowledge not only with eyes but the holistic approach with how they can potentially affect my issue with migraines. thank you for your time and understand!

July 19, 2012

Dr. Mackey was not only very nice, but knowlegeable and caring.

July 18, 2012

The clinic worked me in and I appreciated that very much

July 09, 2012

I would recommend this care provider, but he does always make me wait to be seen and then he is quite chatty when he finally comes in thus delaying me further.

July 06, 2012

I have recommended Dr. McKay to people and will continue to do so.

July 06, 2012

exceptional professional care and courtesy from both the physician and from the extern (Abby? Abbie?) who was doing an externship

July 03, 2012

Once with the doctor, he was in and out of the room for 40 minutes.

June 26, 2012

I was recommended by several co-workers to Moran and now I can recommend to others.

May 18, 2012

he left for 40 minutes after dilating my eyes

May 16, 2012

Once inside, everything was good.

May 11, 2012

Very minimalist bedside manner. He should be saying what he is doing at every step - I had to stop him before he put those yellow drops in and ask him what he was doing. He acted like a technician, going through the motions.

May 11, 2012

Dr. McKay was very friendly and professional. The exam itself was easy and relatively quick.

May 11, 2012

Always very professional.

May 08, 2012

I had a good experience and the Dr was very nice and helpful.

May 04, 2012

Excellent experience overall with Dr. McKay

May 04, 2012

Very professional

April 27, 2012

Very nice people all around

April 26, 2012

MD was very patient and friendly, worked around the fact that I was with my 18 month old but let me get the exam done regardless even if it took a little more time on his part due to a few interruptions

April 24, 2012

The attention shown to me was great.

April 20, 2012

- Very little feedback given on the results of my exam - I had to ask if everything was ok - The resident was very friendly but he just disappeared - Didn't say the doctor would be in or how long I would have to wait

April 17, 2012

provider talked a lot about my job asking me question or telling me a story total eye exam took two hours I felt could have been finished in an hour if the doctor didnt talk about my job for an hour

April 13, 2012

all good

April 10, 2012

It was a good experience

March 30, 2012

Seemed rushed this time. I've seen Dr. McKay before and he is usually more relaxed and spends more time explaining what he is doing and why.

March 27, 2012

Dr, MacKay diagnosed my problem and gave me the medicines that worked within a short time-frame. I was truly miserable, and am now absolutely wonderful

March 27, 2012

Dr. McKay is great!

March 23, 2012

Again, the excellent care is what I want and need.

March 16, 2012

Very thorough and professional.