Patient Rating:

4.6 out of 5

437 Patient Ratings
358 Patient Comments

Mark A. McKay, O.D.

Patient Rating:

4.6 out of 5

437 Patient Ratings
358 Patient Comments



  • English
  • Spanish

Clinical Details

Phone Number Clinical Office Address
(801) 581-2352
John A. Moran Eye Center
65 N Mario Capecchi
Salt Lake City, UT 84132
(801) 213-9940
Redwood Health Center
1525 West 2100 South
Salt Lake City, UT 84119
(801) 213-9240
Westridge Health Center
3730 West 4700 South
West Valley City, UT 84118
Schedule An Appointment



Dr. McKay specializes in full scope optometric care, including adult and pediatric care, contact lenses and job or hobby-related visual needs. He received his B.S. degree at the University of Utah and graduated with his O.D. from the University of California at Berkeley. In his spare time, Dr. McKay enjoys classical music, photography and computer applications. He speaks Spanish and caters to the needs of our Spanish-speaking population (Se habla Espanol).

Board Certification and Academic Information

Academic Departments Ophthalmology/Visual Sciences - Adjunct Instructor
UUHC Community Physician Group - UUHC Employed Physician

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
My confidence in care provider
Time care provider spent with me
Care provider spoke using clear language
Care provider's effort to include me in decisions
Care provider's concern for questions & worries
Care provider's explanation of condition/problem
Wait time at clinic
Care provider's friendliness and courtesy

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

January 30, 2017

I had a 2:30 appointment and it was 4:10 before I saw the doctor. When he was busily finishing up with my prescriptions on the computer; his assistant came to brief him on his next appointment and the symptoms that patient was having, therefore, interrupting the doctor's concentration on his completing the notes on my exam. I actually could not believe that was happening and that that was apparently normal procedure or why else would that have happened during my appointment.

January 17, 2017

After my visit, the assistant said my eye sight did not change for my contacts prescription, but for sure I was not seeing clearly when I have my contacts on again.

January 05, 2017

Dr. McKay did not talk much during the exam. He didn't ask about problems I may of had . He didn't explain any of the procedures and what he was doing . I did have some concerns that I would of liked to be addressed , but did not feel that he would of taken the time to answer my questions

December 08, 2016

He took his time to look up some great information on a question I asked him such as about some videos I watched on what vegetable can help to improve your eye sight. He listened and never made it seem as thought I was asking some weird question His dedication to his profession is the (BEST) I have had in the 24 Yrs. I felt comfortable asking question and I left the visit with all my question answered him... the best part was not once did I feel as he thought my question was weird.

December 08, 2016

Dr. McKay is wonderful

December 05, 2016

I am thinking to change provider next time.

November 15, 2016


November 14, 2016

Dr. Mckay went out of his way to make my five year old feel comfortable while preforming the exam. he took the time to explain everything to both her and myself. I was very pleased with both the doctor and his office's ability to work around our special circumstances

November 13, 2016

He really didn't discuss anything about my vision . I gues I would have liked him to explain the information on the paperwork he handed me on my way out the door. Google I guess did a good job explaining it all.

November 10, 2016

We spoke a good deal, but not about my eyes. I left with the assumption that there were no real problems or he would have told me, but he actually never mentioned any specifics about how my eyes seem to him. He is very nice, and seems knowledgeable though.

October 25, 2016

There wasn't much to discuss beyond what was already discussed with the assistant, but they were nice and easy to talk to.

October 18, 2016

made me feel totally at ease with a good and intelligent and helpful conversation.

October 15, 2016

good experience no complaints

October 11, 2016


October 11, 2016


October 11, 2016

Provider is friendly and nice, I'm just not happy that I received the wrong prescription in February and wasted time and money on a worthless lens and it's taken my 6 months to find the time to come back in to get another exam.

October 10, 2016

Dr. McKay is very friendly personally and attentive to his patient.

October 08, 2016

I think the student did a great job at coming up with the right prescription. I felt like Dr. McKay just used what the student came up with so if I hadn't been seen by student first, Dr. McKay probably wouldn't have bothered to fix it - just like he didn't bother the first time. I really think I'd be better off going to Lens Crafters.

September 30, 2016

Very professional and knowledgeable. I enjoyed talking to both of them.

September 29, 2016


September 26, 2016

He is good but seemed rushed that day!

September 26, 2016

Dr. McKay was super friendly and understanding of my current condition (pregnancy) and made sure everything was safe for me and my baby.

September 14, 2016

Dr. McKay is very good at remembering details from past visits.

August 31, 2016

checked everything according to my limited eye care provider experience

August 24, 2016

Dr. Mckay has always been great. I feel that he is confident in his work and is also friendly and professional.

August 16, 2016

Dr. McKay is above and beyond the best optometrist that I've ever had. He always takes the time to ask about how I am personally doing, and work through any eye health concerns I may have. Moreover, he is genuinely nice, always asks about my work, and talks me through the different procedures.

August 14, 2016

I love Dr McKay!! he takes as much or as little time with me that I need and has walked me through everything I need. I recommend him to anyone and everyone. he is always easy going with me and speaks and treats me like a human being

August 11, 2016

talked in medical terms and I still don't know why I'm seeing a black spot and will it go away or if it is there permanently

August 08, 2016

Maybe Utah just does things different, but a lot of the exams i had were very different than what i am use to. There didn't seem to be tests of near sightedness. Very little on peripheral vision. Didn't give a lot of info, but it was just a routine exam.

August 06, 2016

I am very satisfied with the care I receive. Dr. Mckay is thorough.

July 31, 2016

Excellent doctor

July 16, 2016

I will absolutely recommend Dr. McKay he is not only extremely sweet and friendly, he made sure to go over every single question or concern I had, the best part he never made me feel rushed... never

July 05, 2016

I have referred co-workers to Dr. Mackay

July 03, 2016

good experience

July 02, 2016

good experience but I dislike the eye dilatation and I know there is a retinal scanning method out their.

June 28, 2016

This was the most in debt eye exam I have ever had.

June 06, 2016

Dr. Mackay did great! He is very personable, friendly, and professional.

June 03, 2016

Dr. Mackay is a wonderful doctor. He is friendly and professional. The 4th year intern that assisted that day was also nice and professional.

May 28, 2016

Dr. McKay is great!

May 27, 2016

enjoyed dr McKay !

May 25, 2016

Dr. McKay is always very kind and always remembers me

May 24, 2016

one of the most caring and thorough physicians I have ever seen

May 20, 2016

Dr. MacKay was very professional, personable and kind. I would recommend him to anyone in my family, any friends or co workers! He was wonderful! Thank you Dr. MacKay!

May 20, 2016

My wife had a horrible experience with Dr. McKay's bedside manner that she will fill out and send in. Due to that I will not recommend him to anyone.

May 09, 2016

Dr. McKay is excellent at putting me at ease

May 06, 2016

Careful and clear. Good eye doctor. Patience for this patient.

April 26, 2016

I would not return

April 25, 2016

The resident, Spencer, and Dr McKay were both excellent. The answered all my questions and explained what would happen with each step. It couldn't have been a more positive experience. On tope of all that I was their last patient of the day and they were on time!

April 25, 2016

Dr. Mackay was great! He was very personable, friendly and kept me informed on what was going on. I felt as if he genuinely cared about my concerns and he took all the time necessary to address my needs.

April 25, 2016

I love Dr. MCKAY. He is always so friendly. He has a wonderful bedside manner and answers my questions. He takes plenty of time with you and makes sure you get the best of care.

April 24, 2016

good experience

April 16, 2016

I have already recommended there and their services to everybody I know. they are that good!!!

April 12, 2016

great doctor

April 11, 2016

My provider indicated there was a little change in my glasses prescription. Turns out, he had prescribed bifocals, which I have never had before. A move from a single lens to a bifocal is NOT what I consider a little change. It would have been nice to have the provider explain this change to me at my visit so we could have had a discussion about it. I have many questions about bifocals that will go unanswered as I don't know a good way to get my questions answered by my provider now that my appointment is over and done with.

April 10, 2016

I got excellent care. I would like Dr. McKay to know that my eyes stayed dilated well into the next day. My appointment was Friday morning. I was still dilated (very light sensitive and difficulty focusing) until Saturday afternoon. That has never happened before.

April 05, 2016

My son had some difficulty with blinking and pulling away during the exam and the doctor noticed this, offered to help with additional drops etc. explaining there wasn't a reason to flinch. Setting the expectation helped my son.

April 04, 2016

Dr. Mackay didn't need to spend a significant amount of time with me. He was very nice, but all of my questions had already been answered by the student.

April 04, 2016

I always appreciate the time the dr. spends to make sure that I understand what's going on with my eyes.

April 04, 2016

Dr. McKay is an absolute sweetheart. I had been with my previous provider since 1997 and he made me feel at home and at ease.

March 19, 2016

Dr. Mckay is awesome!!!

March 12, 2016

Dr Mackay was very good with my 10 yr old son. He gave clear instructions and explained what he was doing as he was conducting an eye examine on my son. Very pleasant and professional

March 09, 2016

The Dr. I used to see (now retired) did an examination that was three times more detailed and thorough than the care provided I just saw. Dr Olaffsen took the time to do an examination in depth preventing future problems as well. This was a superficial, short, in and out visit and he didn't seem to be familiar with the problem I had.

March 07, 2016

He made my visit great and it was over in no time. I really hate to go the dr.

March 05, 2016

Dr. McKay took his time and explained the tests I was getting. I felt comfortable and informed. Can't say enough good things about the care I received.

February 24, 2016

Mark McKay is always very friendly and easy to talk to. I feel confident that he is extremely thorough and that I am receiving excellent care. I have recommended him to several friends.

February 09, 2016

No explanation at all was given for my problem.

February 08, 2016

Excellent professional

February 04, 2016

very good

January 31, 2016

Dr. McKay is a genius at what he does and he always treats me very respectfully

January 30, 2016

This was my daughters first eye exam. Dr McKay was fantastic with her and we were able to get through the exam with no tears.

January 29, 2016

It has been less than a week and I have already recommended Dr. McKay to two people. I was absolutely comforted by him, not to mention he laughed at my terrible jokes to comfort me, so thank you haha! No, truly he was more than fantastic, he was calm, collected, and explained everything to me with ease. I certainly will and, yes have recommended Dr. McKay at the Moran Eye Center.

January 27, 2016

I had a very good experience with Dr. McKay.

January 07, 2016

MD was clearly very knowledgable of his area of practice but could put more attention to communication with pt/parent- Would strongly recommend making eye contact when speaking with pt/parent and being very clear about findings and recommendations without pt/parent having to ask-

January 06, 2016

Dr McKay is wonderful, kind and always very prompt.

December 16, 2015

When Dr. McKay dilated my eyes, he left the room and said he'd be back in a few minutes. It actually turned out to be 20 minutes before he returned, so I wish he would have just told me he would be back in 20 minutes instead of a "few" minutes.

December 16, 2015

I really like Dr. McKay and plan to stick with him.

November 29, 2015

Dr. McKay was great during our visit, he did not only made the appointment smooth but he was also very friendly. Thank you.

November 23, 2015

The doctor was awesome

November 17, 2015

I used to see Dr McKay at Old Mill which was very convenient for me. I am sorry that he does not work at the new facility in Murray. I have always been very satisfied with his care as he actually listens to one's concerns and does something about it. When I was last at the main Moran center (at the U) in 2014 I had several concerns about dry eye and contact lens discomfort, but the provider (not Dr McKay) there did not appear to be interested. That was the reason that I sought out the care of Dr McKay even though going to the Redwood clinic is not as convenient. Dr McKay has suggested trying a different contact lens (which I do not have yet). This may or may not work, but at least he is trying to find a solution instead of shrugging his shoulders and telling me that I have to live with the problem.

November 16, 2015

I had a high level of confidence in Dr. McKay.

November 14, 2015

The care provider was more interested in talking about his family situation. He told me he was going to prescribe some new eye lubricants, but forgot to give me the prescription. Its only after I left did I realize that I did not have the new prescription. This is the second time that I visited in less than 3 months for the same problem. He seemed in such a hurry to get me out of there. I used to get treated by a different doctor until this doctor started attending to me. The previous doctor genuinely cared about his patients. It seems this doctor dosent care and just hurries it like a chore. I would think I would get better diagnosis if I came back for the same problem.

October 23, 2015

Dr. McKay is always great to see and I think he does an excellent job with the care he provides. He's always willing to answer questions and make sure I have everything I need. He is also great at remembering who I am every year!

October 12, 2015

I had an eye exam three weeks ago and went elsewhere for glasses. Once I received the glasses I found out that the prescription in one eye was incorrect. This is the first time that I have ever received an incorrect eye prescription.

October 10, 2015

The trainee and Dr. McKay were fantastic. Both were very kind and friendly, answering all of my questions. Dr. McKay took time to have friendly conversation, as well. I didn't feel rushed and I definitely felt cared for. Excellent experience!

October 06, 2015

I have recommended this provider to others

October 04, 2015

Dr Mackay was pleasant and efficient. Even though there was a break (about 20min inbetween the visit, I didn't mind because I brought reading with me and he informed me that it would be a wait).

October 02, 2015

i would highly recommend this care provider

September 16, 2015

Very good first experience with Dr. McKay - he was very personable and made me feel comfortable; he was attentive and I felt my concerns were heard and addressed adequately. Thank you!

September 14, 2015

There were a few minor things that bothered me a bit. First, when I had to take out my contact lenses for the eye exam, there wasn't a table or mirror, or anything to make that process easier. I had to do it on my lap and ended up spilling contact solution on my skirt. Second, the doctor just put eye drops in my eyes without explaining what he was doing. He did this twice. And the second set of drops was to dilate my eyes. And he did not ask me if I was driving, needed to do something important after the visit, etc.. No warning whatsoever. That was very frustrating, and I felt it was bit paternalistic. Third, I did not witness the doctor wash his hands once, not even with hand sanitizer. Fourth, no one offered me temporary sunglasses. And it was very sunny outside. I had a difficult time getting to my car. Luckily had had sunglasses in my car and could drive home.

September 08, 2015

Doctor was the nicest and most friendly eye doctor i have met. He was extremely knowledgeable it was a good appt.

September 08, 2015

Dr. McKay was great as usual. He gave time for my eyes to adjust to different settings, which is extremely helpful and I appreciate it.

August 29, 2015

Dr McKay is always very good about explaining if my eyes prescription has changed and giving me a good exam. That is why I go to him. I like that he does the exam himself instead of a technician. I always tell my friends to go to him because of this. Dr McKay recognized that my husband had had a previous fungal infection in his lung, as a young teen, by seeing staining of his iris. No doctor had noticed this before.

August 07, 2015

Did not have any medications to discuss, so I didn't answer.Dr. McKay was very helpful in referring me to a specialist and personally walked me down the hall to schedule the visit.

August 05, 2015

he seemed very preoccupied and focused.

July 23, 2015

This was one of the worst visits I've ever experienced at Moran.

June 16, 2015

Dr. MacKay is wonderful! And his diagnosis is spot on! I highly recommend him!

June 10, 2015

like i have said before the doctor was great but the wait and the other staff would keep me from recommending anyone to the Moran.

May 24, 2015

Dr McKay took the time I needed to discuss my worries and treatment.

May 21, 2015

Dr. McKay is a great doctor. I really appreciate his professional care. I only wish he had more appointments available sooner because I had to wait to get an appointment which I had to book out a few months out. He is worth the wait though! I really like him as a doctor.

May 13, 2015

Dr. McKay was great! He even remembered stories that I shared with him over a year previously. He is kind and compassionate, efficient without making you feel rushed.

May 12, 2015

Loved Dr. McKay! Wonderful to talk to, enjoyable visit

May 12, 2015

the Dr I saw did not explain anything to me. The whole appointment lasted a whole 15 minutes. I was given a new prescription for my eyes but the Dr did not explain to me why. He also did not address that my vision is blurry when driving at night. I do not think I will see this Dr again.

April 16, 2015

Dr. McKay is my favorite optometrist. He is both knowledgable in his field as well as friendly. He addressed all of my concerns and seemed genuinely invested in me as a patient.

April 16, 2015

Dr. McKay is wonderful. I've recommended both my mom and a friend to him. My mom really likes the time he spends with her. my friend is looking forward to her visit in a couple weeks.

April 10, 2015

Dr. McKay did an excellent job! I enjoyed talking with him through the exam and felt like he cared about me as a person instead of just getting me through my exam as quickly as possible. I would highly recommend him.

April 07, 2015

I had a very wonderful time during my appointment and felt comfortable during the whole thing. I was a bit nervous beforehand since it was my first time there, but the overall experience was a positive one and I look forward to future appointments.

April 01, 2015

Dr. McKay is very personable and makes sure that I understand my eye health.

March 31, 2015

Dr McKay was very friendly, informative and helpful. I have usually just had them schedule me with the next available appt, regardless of doctor, but I will request Dr. McKay in the future.

March 24, 2015

I think a mistake was made in prescribing my right contact, so this appointment was a little bit of a hassle. My vision should NOT have changed that dramatically in a few weeks, But I am getting the right contact replaced for free (which is only to be expected) and so I guess all is well.

March 21, 2015

It's a little unclear how to handle the experimental prescription. Do I need a follow up visit if I don't like the monovision test, or just handle it through contact lenses. I didn't think about this until later.

February 28, 2015

Dr McKay is the best.

February 22, 2015

I wish I had spent more time with the doctor rather than the intern/student.

February 21, 2015

assisted me in scheduling a specialist visit before leaving his office. helped me find a next day appointment by looking at the community clinic schedules.

February 19, 2015

Dr. McKay is great. Three of my children see him and experience is always positive. We feel we get good, high quality care.

February 17, 2015

Dr. McKay was excellent. I highly recommend him, and the week after my wife saw him for that reason.

February 15, 2015

I would not recommend based on the wait times.

February 10, 2015

As stated in my previous comment, I feel like the doctor was very rushed. He did not have enough time to answer all of my questions and made me feel like my questions were stupid. I asked about an eye condition I though I had and he just said I didn't see that so you don't have it. He then said that he would check the symptoms online and he never did that during the visit. I feel like this doctor did not care about my concerns and did not even check the symptoms/information about the problem I was experiencing. I will not visit this doctor again and do not know if I will visit the Moran either.

February 09, 2015

the doctor really didn't pay much attention to any questions I asked he just did what he was supposed to do wrote the prescription and we was finished

February 09, 2015

The doctor actually chit-chatted a little much for my taste.

February 05, 2015

Dr. McKay is excellent!!!

February 04, 2015

Excellent care

January 26, 2015

I've been to Mark McKay before. He's a great Optometrist. I know him personally as a friend before I started.

January 26, 2015

Dr. McKay is very professional, courteous and caring.

January 24, 2015

Again they were excellent.

January 20, 2015

Provider was very kind and I would recommend him anyone.

January 15, 2015

There was one issue that occurred during my appointment that I've never experienced before and is definitely an outlier when viewing this from a statistical perspective. I wear soft contact lenses and a chemical was placed in my eye intended for a hard contact lens wearer. (We had been discussing the benefits of hard vs soft contacts). The chemical leached into the contacts turning them yellow. They were contacts that were being sent back in two weeks or so after a new prescription arrived, but I didn't realize what had happened until a comment was made and I took the contacts out for cleaning. I did not readily understand the conacts had turned yellow. Dr. McKay and the lense department staff were very helpful in the next steps. Luckily the previous pair of contacts that I had tested had not yet be sent back and I did not have to wear the "yellow tinged" contacts. Not a big deal but I thought it was important to mention.

January 04, 2015

Dr. McKay was excellent, very professional and friendly at the same time!

December 29, 2014

Have been seeing both McKay and Katz for years; they're both great.

December 26, 2014

Dr. McKay is great!

December 15, 2014

Good experience

December 15, 2014

They have always been good at answering any questions I have.

December 10, 2014

The visit itself was very good. It was just disappointing that I had to come back after the first visit resulted in a prescription that was significantly wrong.

December 10, 2014

No meds were needed. I've referred numerous friends to Dr. McKay. I like his caring way and detailed exam.

December 08, 2014

I was greeted by the doctor, seen only by the doctor and excused by the doctor. He was helpful in all aspects of care and explanation.

December 08, 2014

Mark was great. I would recommend for sure.

November 24, 2014

Dr. McKay was very nice. Somewhat quiet and soft spoken, which put my daughter at ease.

November 23, 2014


November 14, 2014

Dr. Mckay is very kind, patient, and thorough.

November 13, 2014

Dr. McKay was great and very knowledgable about my daughter's eye conditions. he made my daughter feel secure and comfortable.

November 07, 2014

I always enjoy seeing Dr. McKay, and I do recommend him to others. We shared some funny stories, but he is always professional and capable. I feel like my eye care is in capable hands.

November 05, 2014

Dr. McKay is excellent. He is very knowledgeable and takes time to listen and offer necessary explanation of treatment.

November 03, 2014

The doctor was very polite and thorough and explained everything he was doing.

October 28, 2014

Dr Mackay is very professional. Excellent treatment that I had.

October 27, 2014

Dr. McKay is the best! But the only way I could go to him was to pay out of my own pocket, as he is not under my insurance (Select Med). Sadly, this means I probably won't be going to him any more unless he (or Moran Eye Center) starts accepting my insurance!

October 19, 2014

The intern and Dr. McKay were both fantastic. Very thoughtful, very patient with my anxiety about the exam.

October 16, 2014

Dr. McKay seems very competent. This is what matters most to me.

October 10, 2014

Like I said before, "They all deserve a raise in pay for being outstanding and very professional at what they do."

October 03, 2014

The exam felt very rushed and I am worried that the correct prescription was taken.

October 01, 2014

Dr. McKay by far my most favorite doctor. He spends time with you discussing the condition your eye is in and explains what needs to take place to care for your eye and sight.

September 25, 2014

Dr Mckay is usually very friendly.

September 19, 2014

90% of my visit was with just Sarah, but Dr Mckay was friendly and confirmed Sarah's findings quickly and efficiently.

September 17, 2014


September 15, 2014

This was excellent care.

September 10, 2014

most of exam by technician new there much talking between the doctor and her but little to me about problems and then they hurried out before I could ask questions I had.

September 05, 2014

Dr. McKay is great. He takes care of me, my husband, and now my daughter. He is very thorough and kind.

August 30, 2014

The doctor was great, but I was frustrated by the time issues, and I wasn't sure what would happen next in terms of getting lenses or glasses. I still don't know if I am waiting for the clinic to call me or the clinic is waiting for me to call them.

August 29, 2014

He didn't address my concerns at all. Pretty sure part of my prescription is wrong.

August 28, 2014

Dr. McKay didn't introduce himself, nor did he explain what he was doing. Even though I have been to the ophthalmologist many times, it's nice to have verbal communication regarding which step we are on (for example Dr. McKay did not say "now we are going to dilate your eyes", rather he just told me to open my eyes so he could add the eye drops). Also, he didn't give communication one way or another whether these tests looked good or bad.

August 27, 2014

Dr. McKay is Awesome and i have already referred him to 3 different people!!!

August 26, 2014

Dr. McKay is always wonderful. He seems to always rememebr who I am when I come in every year - no complaints!

August 25, 2014

I will tell people to plan on a long wait....

August 25, 2014

Dr. McKay was very kind and attentive. He seemed very down-to-earth. I was able to talk with him easily and without fear.

August 22, 2014

Dr McKay was wonderful! He treated me like I was a person and not just a set of eyes.

August 22, 2014

great doctor just had to wait forever

August 15, 2014

Dr. McKay is very friendly and very professional.

July 29, 2014

no further comments

July 20, 2014

i recently went through a detached vitreous in my left eye. Dr. McKay was very clear about the time scheduling of seeing an eye specialist if I was suddenly confronted with further problems so as to prevent permanent eye damage.

July 18, 2014

Very nice and very helpful.

July 15, 2014

Dr. Mckay is very personable.

July 15, 2014

I like my doctor, but I really struggle with being seen. Every year I have to talk myself into not finding a new doctor.

July 07, 2014

I understand this is a teaching institution but it is hard when you are examined by the medical student and then again by the doctor. I wish they could do it together to alleviate the need to do things twice.

July 05, 2014

I have seen Dr. McKay on multiple occasions for many years. He is an exceptionally knowledgeable, caring and experienced optometrist. I have recommended him highly to several of my friends.

July 03, 2014

Routine eye exam

June 28, 2014

I would highly recommend the care provider but would hesitate only because of the waiting time.

June 28, 2014

The eye doctor and his assistant were both great! Very friendly.

June 28, 2014

only comment I would have is to provide a bit more info on the impact of eye dilation on the sensitivity of eyes to sun, even with sunglasses which I had brought

June 27, 2014

I was seen by a student. She was completely professional and I really liked her (I answered above for Dr. McKay). However, I expect a doctor to double check all of a student's work, as I do with my learners. Dr. McKay did not check behind her, on my vision except to look in my eye to see my actual prescription. He has no idea if I would really tolerate that level of correction or not. I did not feel that he listened to my concerns.

June 26, 2014

It just took too long

June 16, 2014

An intern did most of my appointment. She was very good at answering questions and being thorough. The doctor then changed the prescription that the intern had input in to my file without asking me about it. Then, when I noticed he was doing it and let him know we had changed my prescription on purpose, he did not change it back correctly. I had to correct him again and get him to fix it. There was not very good communication or attention to detail.

June 16, 2014

On this 3rd visit (previous was only 10 days prior) there was no conclusion on why my vision is changing so rapidly. The solution was to see if new prescription will take care of it. No other options were discussed.

June 13, 2014

I was never told I had an astigmatism until this assistant told me on my third visit.

June 12, 2014

i rec Dr. Mckay to everyone

June 09, 2014

I have been seeing Dr. McKay for years. I only need to see him once every two years or when the need arises. He did not have my chart and he could not remember me. Pretty sad.

June 06, 2014

Dr. McKay is excellent! I cannot say enough good things about him. He is kind, caring, thorough, and knowledgeable. He takes great care of me and my eyes. I would recommend him to anyone!

June 05, 2014

I saw a PA & Doctor. My comments are based on the Doctor.

June 02, 2014

Best eye doc I've ever been to.

May 30, 2014

Love Dr. McKay!

May 30, 2014

Dr. McKay was great. Very personable and truly a great practitioner.

May 28, 2014

He was great, listened to what I needed and provided me with the prescription that would work long term for my lifestyle. I feel like he did a great job at explaining things to me + spent quite a bit of time with me.

May 16, 2014

Dr. McKay is an amazing ophthalmologist because he doesn't go through routine he is present with me & ask questions & answers my questions. he explained what he was doing even though he has given tons of eye exams he still explains & he asks questions about you making the experience above & beyond. He is extremely nice & takes the time needed with you. I would definitively recommend him & have before.

May 16, 2014

Dr McKay has been taking care of my eyes for several years, I would not be able to see with out his great expertise and care. Thanks Dr. McKay!

May 15, 2014

I was not able to be with all of my children at the same time during their appts - however, I made it clear that I wanted all of them dilated - they failed to dilate one of my older children and I wasn't aware until after.

May 12, 2014

Dr. McKay is great. The delay was my only negative comment.

May 10, 2014

Dr McKay is a wonderful doctor who always listens and is very professional. I have recommended him many times.

May 09, 2014

Dr McKay spent quality time with me and helped me immensely. thank you!

May 09, 2014

I liked very much the professionality of the Dr McKay.

May 06, 2014

This was the first time I had seen Dr. MacKay but he was very good and very easy to talk to. Made the appointment time go by fast.

April 26, 2014

Actual doctor was with me for less than 10 minutes. Didn't double check prescription. I had to make a follow-up appointment

April 23, 2014

I would have preferred to know that I was seeing someone in training before the appointment. It was very confusing that the Dr. was overseeing the appointment, but not performing the actual exam.

April 19, 2014

Dr McKay was genuinely a nice guy to talk to during my appointment. I liked meeting him, and he explained my eye care very well.

April 14, 2014

I've been going to Dr. McKay for over 15 years and have appreciated his knowledge and honesty of my eye care concerns. I have recommended him to co-workers and others.

April 14, 2014

Dr. McKay is great. Very thorough and he always does a good job of answering my questions. I would recommend him to anyone.

April 01, 2014

As a retired hospital administrator I was extremely impressed with the professional treatment I received from Dr. McKay. His low key approach and resolution of my problem was assuring and comforting. He is an example for the medical profession.

March 31, 2014

Dr. McKay is the best eye doctor. Does a great job and is very friendly and caring towards his patients. I will never go to another eye doctor.

March 28, 2014

Very informative, friendly, and thorough.

March 17, 2014

I hope Dr. McKay practices for many more years to come! He is an amazing physician and I've so appreciated seeing him.

March 13, 2014

I love Dr. McKay!

March 04, 2014

my eye checkup was timely and the result was good and accurate.

February 26, 2014

If I had not have had a good experience with the doctor, I would not have returned due to the encounter with the person sitting in the front area.

February 26, 2014

Dr. McKay was very personable and friendly

February 24, 2014

awesome doctor

February 23, 2014

I am confident that Dr. McKay is competent and well educated-a Physicians skills and outcomes are more important to me than "My experience" A physicians pay/reimbursement should not ne heavily weighted on these surveys-outcomes and a current standard of care are more important than patient perception.

February 22, 2014

Both the assistant and the doctor were very concerned about the headaches I had been having. They asked very detailed questions and were very thorough in my examination. They suggested changing my brand of contacts and gave me a new pair to try. So far it has helped significantly.

February 21, 2014

Dr. McKay is a WONDERFUL doctor!! He is helpful, kind, and overall an extreme professional. I am so glad that I was able to begin receiving care from him originally at the Redwood Clinic. Really wonderful person and doctor.

February 17, 2014

I really liked that Dr. McKay was the one that brought me back from the waiting room to the exam area. He was very courteous, affable, thorough and knowledgeable.

February 16, 2014

Doctor McKay is great. I feel very comfortable being treated by him, and would not want any other eye doctor.

February 07, 2014

Dr. McKay is always very thorough and provides excellent exams. I have recommended him to others.

February 06, 2014

Dr. McKay was wonderful. He took his time examining my eyes and was very thorough. I will be recommending him to my friends.

February 03, 2014

Dr. McKay was excellent in every category!

February 03, 2014

good experience

January 31, 2014

Dr. MacKay was awesome and I felt like all the questions I had pertaining to my eyes were answered.

January 25, 2014

Dr McKay called me personally the next day to make sure I got my contacts order. Seriously he called me to make sure all was well. Excellent care. A very invested doctor who really cares about his patients.

January 24, 2014

Staff and providers were all wonderful to work with.

January 07, 2014

I would of liked a little more explanation about my vision change but otherwise was done well.

January 04, 2014

I was extremely impressed at how well Dr. McKay used Epic. Entering information into the computer versus on paper was as fast as when he use to use paper. I think even faster. I was also impressed by the way he entered information into the computer, but while doing so was angled in such a way that I did not feel excluded from the process. The computer did not get in the way of our doctor - patient relationship!

January 04, 2014

I will continue to see Dr. McKay, he's wonderful and I recommend him to anyone looking for a new provider.

December 27, 2013

Had to come back for a retest due to wrong prescription.

December 13, 2013

I will never ask for doctor Mckay again, and I have heard complains about him from other persons

December 09, 2013

This was a routine eye exam however the Doctor said nothing to me about my vision. We talked about where I was from and small talk. The Doctor said nothing to me about what the eye exam revealed. I sat longer than 20 minutes when he "dilated" my eyes finally a PA came in and finished the exam. I suppose the Doctor would have said something to me if something were wrong? He was very personable BUT he didn't go over anything with me about my eye sight. I got the impression he was very busy. I was given a printed prescription to take to the eye glass shop and that was it.

November 28, 2013

I would not go to him if I did not have confidence in his professional abilities.

November 26, 2013

I appreciated Dr. McKay's easy, friendly manner.

November 22, 2013

The care provider is professional, accurate and very dedicated.

November 05, 2013

This was one of the best eye appointments I've had. Friendly, competent, and thorough.

November 01, 2013

I have recommended Dr. Mark McKay to friends, who have also gone to see him. He is friendly, professional, knowledgeable and kind.

October 28, 2013

Truly outstanding care, but certainly the highlight is that my doctor was not at all in a rush, or if he was, he didn't let me know it. He took a lot of time with me, to answer every question and make sure I understood his answer. I loved that the eye test wasn't rushed so we could be sure I knew what I was indicating.

October 21, 2013

Terrible bedside manner. As an employee of the University Hospital myself, I am embarrassed of the care and treatment that I received from the Redwood Moran clinic and Dr. McKay himself. I will be going out of network for any future eye care.

October 11, 2013

Dr. McKay has always expressed his concerns & explained the reasons for having them, so we can work together to find a resolution we both agree on

October 09, 2013

Dr. McKay was not rushed, provided excellent explanations about options and listened to what I had to say.

September 20, 2013

with the exception of the wait time, my experience was very good!

September 11, 2013

Positive experience

September 09, 2013

The Dr. always explains things in a very understandable way & makes sure that I understand them.

September 03, 2013

Dr McKay was great. I didn't bring a copy of my lenses but he suggested I use Oasis and I love them. Very comfortable - thank you.

August 27, 2013

Excellent experience. Thank you! My only suggestion would be to give more of an explanation about what was being done and what all the diopter measurements mean

August 27, 2013

I really trust Dr. McKay! He doesn't try to convince me to do unnecessary treatments and he is thorough in his examinations! I have been his patient for many years now and wouldn't see anyone else for my eyes - previous providers tried to convince me to get lasik and I felt were more interested in revenues than in me. I don't feel that way about Dr. McKay - he cares about me as a person in addition to as a patient.

August 19, 2013

Appreciated the doctor seeing me for a re-check on my glasses Rx. An adjustment was made. I was in and out in about 15 minutes!

August 13, 2013

Dr. McKay is excellent.

August 13, 2013

I did not see Dr. McKay for very long. Most service was provided by technician, who consulted with the doctor during her examination of my eyes. But I have seen Dr. McKay several times and have high confidence in him.

August 06, 2013

Dr. McKay is very pleasant to talk to.

August 05, 2013

I was cared for by both a doctor and a resident. Both were terrific!

August 05, 2013

I kind of wish he would have 'double checked' that my glasses Rx was correct based on what the technician did. I feel like the 'technician' did most of the work, whereas my doctor has typically done most of the appointment in the past.

August 02, 2013

Dr. McKay is always very warm, friendly and personable. He is very professional and I always feel confident that I am receiving a thorough exam. I have recommended him to new staff and faculty.

August 02, 2013

I would highly recommend this doctor if the wait time wasn't so long.

July 25, 2013

the doctor was very friendly and personable.

July 23, 2013

This trip corrected my vision problems, and I cannot express how appreciative I am of getting it right. I absolutely could not understand why we could not get it right, but it is finally what I need. Thanks, thanks for the help. I trust Moran and Dr. McKay and would not change doctors - this is why I was so persistent in returning to get it right.

July 18, 2013


July 18, 2013

I was very happy with Dr. Mckay. I will certainly use him in the future and refer friends and family to him. Very polite, professional, knowledgeable and kind. I had a wonderful experience with my eye appointment today.

July 08, 2013

Felt like the initial interaction was fine and that the appointment was running smoothly but once he dilated my eyes it took forever for him to come back to finish the appointment. Overall the wait time was extremely long and I felt the appointment went way over the allotted time.

July 01, 2013


July 01, 2013

No meds, no "condition" I was concerned about. Just needed another yearly checkup before my insurance changed. I have recommended Dr. McKay to several colleagues.

June 27, 2013

Top notch, especially coaxing my scared child to have her eyes checked too.

June 24, 2013

Again, I think I went on a busy day at a busy time of day, so the doctor seemed to be balancing multiple patients. I spent a lot of time waiting, which was fine because I still received excellent care.

June 24, 2013

Dr. McKay is always very informative and enjoyable to see.

June 19, 2013

Dr McKay rocks. I was seeing Dr Olafson and his students always seemed to be the priority during the visit and he listened to them more than me. When making this appointment I asked for a new provider - the difference in the direct interaction with me is what I needed to continue to use the Moran Eye Center. I think many providers (especially ones outside of the Moran) could take a lesson from him and how he treats patients - simple things go a long way.

June 19, 2013

"Dr McKay is awesome and he is kind of funny, too," is the quote from my 14 year old daughter - which I think captures more than I could write about him. He was good when my daughter was nervous about having her eyes dilated and didn't make her feel silly (or discount her fear) for being so nervous. He had relevant things to talk to her about and I liked that he made her feel like the patient and didn't direct all of his conversations to me.

June 18, 2013

Excellent experience.

June 17, 2013

medications were N/A Dr. McKay was great. Took his time with me. Listened. Answered all my questions.

June 07, 2013

Doctor and I both forgot to get my PD measurement. Aside from that one small thing, it was a great visit.

June 06, 2013

The doctor prescribed eye drops but did not explain why I have the irritation nor what may have caused it and if there was some other care that I needed to do in order to alleviate the irritation.

June 04, 2013

Very thorough, much personal attention, not rushed!

May 20, 2013

Dr. McKay always makes you feel like you are the most important patient. He shows you to the room and starts the exam right away. No rooming you then waiting forever for the doctor to arrive. He is very friendly, and talks to you like an equal.

May 17, 2013

Wish I had been talked through what he was doing more, to understand what was going on the purpose behind it. Have already referred a friend.

May 13, 2013

Excellent care, very helpful, friendly and happy to discuss and explain all the procedures

May 03, 2013

Last month I had gone to Dr. McKay because I could not read out of my right eye which is monovision for up close.....It wasn't any better so he tweaked it again. I think his resident did the one last month and I just don't think the prescription was correct. I'm hoping this helps. I also hope that there isn't something wrong with my eye..hopefully the new prescription will work...I've had monovision for years, but maybe at 75 not a good idea, I just don't know.

April 22, 2013

I so wish I could buy or use the drops that reverse the pupil dilation as the dilated pupils lasted until I went to bed that night; the dilated pupils trigger my migraines.

April 19, 2013

Dr. McKay was OUTSTANDING!! I like him a lot and would gladly recommend him to my wife and/or other prospective patients. He is very qualified. Has a great "bedside manner" (or whatever that equivalent is for ophthalmologists....). Very friendly. Interested in ME.

April 12, 2013

Dr. McKay has been a great doctor for the past 13 years.

April 10, 2013

My eye exam was fairly straight forward. I had no specific concerns about my vision and any questions I had were satisfactorily answered.

April 08, 2013

I love the ease at which DrMckay has always put me at ease and I love his social banter.

March 25, 2013

Dr McKay does an excellent job of explaining procedures and the next steps of treatment.

March 18, 2013

Dr. McKay is always concerned, asks questions and gives professional answers and advice.

March 12, 2013

The doctor & intern were very helpful & informative.

March 11, 2013

My issue want the care provider, rather the overall wait time I had for the initial appt and the waiting after my eyes were dilated. I waited aprrox 1 1/2 hours in the total appt.

March 11, 2013

I felt very confident in the level of care I received. I felt the provider listened to me and addressed my concerns and was genuinely focused and concerned about me. Very, very quality care!

March 01, 2013

Dr. McKay was extremely delightful!

March 01, 2013

The Intern spent more time with me and my husband than the actual doctor. There can be a better balance here.

February 26, 2013

felt like contacts were being pushed on me when I can't seem to use them

February 18, 2013

I like to know and learn what is going on during an appointment. The doctor was very nice but not forthcoming about what he was doing or why. I got the impression that had I not talked he might have nearly made simple conversation, done his job, and left.

February 11, 2013

Dr. McCay is professional, and took the time to listen to my questions, and discuss options with me. Excellent chairside care. Thank You.

February 04, 2013

Doctor was very personable and kept the process plesant

January 22, 2013

I mentioned I was using eye drops for dryness but I didn't really like what I was using. Dr McKay didn't give me any other choices or talk about something else that might work better.

January 14, 2013

It was hard for me to find out, what my eye condition was after the examination. I had to specifically ask.

January 09, 2013

Even though I understand medical jargon, Dr. McKay didn't use any, yet didn't condescend me as someone who doesn't have an M.D. He was chatty and informal which made me less stressed about his potential findings. He was also polite and at ease, he seemed like he liked his work, which is really important.

January 08, 2013

I was happy with the care provider until this happened. I will probably go again but any more problems and I rprobably will not go back.

January 07, 2013

Dr. McKay was very professional while being very friendly, kind and thorough. He demonstrated the utmost of care, kindness, and interest in me as a patient.

January 02, 2013

very good physician

December 18, 2012

Regarding #7. Had either the intern or Dr. Mackay spoken to me in simplistic terms, I would find that very offensive. I think both spoke to me as one professional to another, although we are not in the same profession.

December 12, 2012

I was not told what my vision was, this would have been good to know, although I forgot to ask.

December 12, 2012

I suspect the amount of time I wait for Dr. McKay is related to the quality of service he provides for his patients. He always makes you feel you are important and answers all questions thoroughly.

December 10, 2012

Despite the unprofessional reception staff, Dr. McKay was highly professional.

December 07, 2012

If I'm aware of friends/family/Co-worker looking for an eye Dr. I always recommend my dr. dr McKay.

December 03, 2012

great experience.

November 21, 2012

doctor spent a long time with me and I felt the care to be especially thorough

November 19, 2012

Dr. Mc Kay is professional and friendly. He is great.

November 12, 2012

Doctor is great. Will definitely come back to see Dr McKay.

November 05, 2012

Dr. is very friendly and caring

November 02, 2012

Outside of him being late, he was great

October 26, 2012

Dr. McKay is a superlative doctor. I enjoy my visits with him as I always learn something new about my eyes and about current medical research on my issues. I have had many eye doctors at prestigious institutions but Dr. McKay is the best.

October 22, 2012

Very good.

October 12, 2012

The intern was great. Dr. McKay was also good but gave me only 5 minutes after I'd been there for 90 minutes.

October 10, 2012

Dr. McKay was not only friendly and nice, but took the time to ensure that all my questions and needs were answered. I did not once feel that he was rushed or needed to be somewhere else. These high qualities can often be rare in visiting any health clinic.

October 09, 2012

I don't feel that I got good feedback about what exactly was wrong with my daughters eyes and I am not sure why I am seeing a specialist (I am assuming we are unable to determine her vision prescription- but it was not explained throughly to me). I would have liked a better discussion with the doctor about what each term means, ie- stigmatism, level of vision, a step by step explaination of what he was doing with her eyes as he was doing it. All vision needs are new and foreign to me, I don't feel I was educated during my visit.

October 05, 2012

I really like the doctor and his 4th year intern.

October 03, 2012

I always have a good experience with Dr. McKay.

October 01, 2012

Pleasant and helpful. Explained everything well.

October 01, 2012

Impressed with the timeliness of appointment. Have always had good experiences at Moran.

September 25, 2012

Standard eye exam for new glasses. Dr. McKay very personable.

September 24, 2012

Dr. Mckay is excellent. He explains things in detail and gives me options, which I appreciate

September 19, 2012

Dr. Mckay double checked all of his residents work and spent a detailed amount of time cheking my eyes for any health problems. He showed concern for my questions and was easy to talk with

September 14, 2012

I found Dr. McKay very personable and easy to talk to, which made communicating about my eyesight easier since I automatically felt I could trust him.

September 04, 2012

The dr was very personal. That does not excuse the long wait.

September 04, 2012

When Dr. McKay finally came to talk with me, he was very professional and understanding.

August 29, 2012

Dr. McKay is professional and personable. I have confidence in his clinical ablility.

August 27, 2012

Very friendly

August 24, 2012

I will not see Dr. McKay again and I will not recommend anyone to the Moran. I have been treated better at chains like LensCrafters.

August 22, 2012

Dr Mark McKay is awesome

August 17, 2012

very detailed eye exam

August 09, 2012

I love Dr. McKay. I have been his patient for several years now and have not ever had a bad experience.

August 06, 2012

The doctor was wonderful. He took lots of time with me and made me feel important. I would recommend him to anyone!

August 03, 2012

This provider was very friendly and kind. I enjoyed the conversations we had. I didn't quit feel like my concern was fully addressed and the provider didn't give me an explenation at the end of my visit about what he planned to do about my last prescription being too strong and if he was going to reduce it. Like I said the provider was personable enough and made me feel very comfortable. It would be nice to recieve more thorough explenations. Other than that and the wait my experience was very enjoyable.

July 30, 2012

Provider took feedback well. When I asked him to adjust how he was doing things he did.

July 29, 2012

The doctor i was seen by did a fantastic job. his wealth of knowledge not only with eyes but the holistic approach with how they can potentially affect my issue with migraines. thank you for your time and understand!

July 19, 2012

Dr. Mackey was not only very nice, but knowlegeable and caring.

July 18, 2012

The clinic worked me in and I appreciated that very much

July 09, 2012

I would recommend this care provider, but he does always make me wait to be seen and then he is quite chatty when he finally comes in thus delaying me further.

July 06, 2012

exceptional professional care and courtesy from both the physician and from the extern (Abby? Abbie?) who was doing an externship

July 06, 2012

I have recommended Dr. McKay to people and will continue to do so.

July 03, 2012

Once with the doctor, he was in and out of the room for 40 minutes.

June 26, 2012

I was recommended by several co-workers to Moran and now I can recommend to others.

May 18, 2012

he left for 40 minutes after dilating my eyes

May 16, 2012

Once inside, everything was good.

May 11, 2012

Very minimalist bedside manner. He should be saying what he is doing at every step - I had to stop him before he put those yellow drops in and ask him what he was doing. He acted like a technician, going through the motions.

May 11, 2012

Dr. McKay was very friendly and professional. The exam itself was easy and relatively quick.

May 11, 2012

Always very professional.

May 08, 2012

I had a good experience and the Dr was very nice and helpful.

May 04, 2012

Excellent experience overall with Dr. McKay

May 04, 2012

Very professional

April 27, 2012

Very nice people all around

April 26, 2012

MD was very patient and friendly, worked around the fact that I was with my 18 month old but let me get the exam done regardless even if it took a little more time on his part due to a few interruptions

April 24, 2012

The attention shown to me was great.

April 20, 2012

- Very little feedback given on the results of my exam - I had to ask if everything was ok - The resident was very friendly but he just disappeared - Didn't say the doctor would be in or how long I would have to wait

April 17, 2012

provider talked a lot about my job asking me question or telling me a story total eye exam took two hours I felt could have been finished in an hour if the doctor didnt talk about my job for an hour

April 13, 2012

all good

April 10, 2012

It was a good experience

March 30, 2012

Seemed rushed this time. I've seen Dr. McKay before and he is usually more relaxed and spends more time explaining what he is doing and why.

March 27, 2012

Dr, MacKay diagnosed my problem and gave me the medicines that worked within a short time-frame. I was truly miserable, and am now absolutely wonderful

March 27, 2012

Dr. McKay is great!

March 23, 2012

Again, the excellent care is what I want and need.

March 16, 2012

Very thorough and professional.

Academic Profile

Board Certification and Academic Information

Academic Departments Ophthalmology/Visual Sciences - Adjunct Instructor
UUHC Community Physician Group - UUHC Employed Physician

Academic Office Locations

Academic Office Phone Number Academic Office Address
(801) 581-4248 John A. Moran Eye Center
65 N Mario Capecchi
Salt Lake City, UT 84132
(801) 581-2352 John A. Moran Eye Center
65 N Mario Capecchi
Salt Lake City, UT 84132
Westridge Health Center
3730 West 4700 South
West Valley City, UT 84118

Academic Bio

Mark McKay is a Doctor of Optometry with a practice at the John A. Moran Eye Center at the University of Utah. He is an Adjunct Instructor at the University of Utah Department of Ophthalmology and Visual Sciences. Dr. McKay specializes in full scope optometric care, including adult and pediatric care, contact lenses and job or hobby-related visual needs. He received his B.S. degree at the University of Utah and graduated with his O.D. from the University of California at Berkeley. He speaks Spanish and caters to the needs of our Spanish-speaking population (Se habla Espanol). Dr. McKay practices at the John A. Moran Eye Center, Salt lake City, Utah, and the Redwood Health Center, Moran Eye Center Clinic, Salt Lake City, Utah. In his spare time, Dr. McKay enjoys classical music, photography and computer applications.


Education History

Type School Degree
Professional Other University of California Berkeley
Undergraduate University of California - Berkeley
Undergraduate University of Utah
Medical Science


Selected Provider Publications

Clinical Trials

Video & News