Patient Rating:

4.6 out of 5

433 Patient Ratings
150 Patient Comments

Mark A. McKay, O.D.

Specialties

Languages

  • English
  • Spanish

Clinical Details

Locations

Schedule An Appointment Clinical Office Address
(801) 581-2352 John A. Moran Eye Center
65 N Mario Capecchi
Salt Lake City, UT 84132
Map
(801) 585-7590 Moran Vision Center at Old Mill
6360 South 3000 East
Salt Lake City, UT 84121
(801) 213-9940 Redwood Health Center
1525 West 2100 South
Salt Lake City, UT 84119
Map
(801) 213-9240 Westridge Health Center
3730 West 4700 South
West Valley City, UT 84118
Map

Bio

Dr. McKay specializes in full scope optometric care, including adult and pediatric care, contact lenses and job or hobby-related visual needs. He received his B.S. degree at the University of Utah and graduated with his O.D. from the University of California at Berkeley. In his spare time, Dr. McKay enjoys classical music, photography and computer applications. He speaks Spanish and caters to the needs of our Spanish-speaking population (Se habla Espanol).

Board Certification and Academic Information

Academic Departments Ophthalmology/Visual Sciences - Adjunct Instructor
UUHC Community Physician Group - UUHC Employed Physician

Patient Ratings

The Patient Rating score is an average of all responses to physician related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending doctor
4.5
My confidence in doctor
4.6
Time doctor spent with me
4.6
Doctor spoke using clear language
4.7
Doctor's effort to include me in decisions
4.5
Doctor's concern for questions & worries
4.6
Doctor's explanation of condition/problem
4.6
Wait time at clinic
3.5
Doctor's friendliness and courtesy
4.7

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

February 26, 2014

Dr. McKay was very personable and friendly

February 26, 2014

If I had not have had a good experience with the doctor, I would not have returned due to the encounter with the person sitting in the front area.

February 24, 2014

awesome doctor

February 23, 2014

I am confident that Dr. McKay is competent and well educated-a Physicians skills and outcomes are more important to me than "My experience" A physicians pay/reimbursement should not ne heavily weighted on these surveys-outcomes and a current standard of care are more important than patient perception.

February 22, 2014

Both the assistant and the doctor were very concerned about the headaches I had been having. They asked very detailed questions and were very thorough in my examination. They suggested changing my brand of contacts and gave me a new pair to try. So far it has helped significantly.

February 21, 2014

Dr. McKay is a WONDERFUL doctor!! He is helpful, kind, and overall an extreme professional. I am so glad that I was able to begin receiving care from him originally at the Redwood Clinic. Really wonderful person and doctor.

February 17, 2014

I really liked that Dr. McKay was the one that brought me back from the waiting room to the exam area. He was very courteous, affable, thorough and knowledgeable.

February 16, 2014

Doctor McKay is great. I feel very comfortable being treated by him, and would not want any other eye doctor.

February 07, 2014

Dr. McKay is always very thorough and provides excellent exams. I have recommended him to others.

February 06, 2014

Dr. McKay was wonderful. He took his time examining my eyes and was very thorough. I will be recommending him to my friends.

February 03, 2014

Dr. McKay was excellent in every category!

February 03, 2014

good experience

January 31, 2014

Dr. MacKay was awesome and I felt like all the questions I had pertaining to my eyes were answered.

January 25, 2014

Dr McKay called me personally the next day to make sure I got my contacts order. Seriously he called me to make sure all was well. Excellent care. A very invested doctor who really cares about his patients.

January 24, 2014

Staff and providers were all wonderful to work with.

January 07, 2014

I would of liked a little more explanation about my vision change but otherwise was done well.

January 04, 2014

I was extremely impressed at how well Dr. McKay used Epic. Entering information into the computer versus on paper was as fast as when he use to use paper. I think even faster. I was also impressed by the way he entered information into the computer, but while doing so was angled in such a way that I did not feel excluded from the process. The computer did not get in the way of our doctor - patient relationship!

January 04, 2014

I will continue to see Dr. McKay, he's wonderful and I recommend him to anyone looking for a new provider.

December 27, 2013

Had to come back for a retest due to wrong prescription.

December 13, 2013

I will never ask for doctor Mckay again, and I have heard complains about him from other persons

December 09, 2013

This was a routine eye exam however the Doctor said nothing to me about my vision. We talked about where I was from and small talk. The Doctor said nothing to me about what the eye exam revealed. I sat longer than 20 minutes when he "dilated" my eyes finally a PA came in and finished the exam. I suppose the Doctor would have said something to me if something were wrong? He was very personable BUT he didn't go over anything with me about my eye sight. I got the impression he was very busy. I was given a printed prescription to take to the eye glass shop and that was it.

November 28, 2013

I would not go to him if I did not have confidence in his professional abilities.

November 26, 2013

I appreciated Dr. McKay's easy, friendly manner.

November 22, 2013

The care provider is professional, accurate and very dedicated.

November 05, 2013

This was one of the best eye appointments I've had. Friendly, competent, and thorough.

November 01, 2013

I have recommended Dr. Mark McKay to friends, who have also gone to see him. He is friendly, professional, knowledgeable and kind.

October 28, 2013

Truly outstanding care, but certainly the highlight is that my doctor was not at all in a rush, or if he was, he didn't let me know it. He took a lot of time with me, to answer every question and make sure I understood his answer. I loved that the eye test wasn't rushed so we could be sure I knew what I was indicating.

October 21, 2013

Terrible bedside manner. As an employee of the University Hospital myself, I am embarrassed of the care and treatment that I received from the Redwood Moran clinic and Dr. McKay himself. I will be going out of network for any future eye care.

October 11, 2013

Dr. McKay has always expressed his concerns & explained the reasons for having them, so we can work together to find a resolution we both agree on

October 09, 2013

Dr. McKay was not rushed, provided excellent explanations about options and listened to what I had to say.

September 20, 2013

with the exception of the wait time, my experience was very good!

September 11, 2013

Positive experience

September 09, 2013

The Dr. always explains things in a very understandable way & makes sure that I understand them.

September 03, 2013

Dr McKay was great. I didn't bring a copy of my lenses but he suggested I use Oasis and I love them. Very comfortable - thank you.

August 27, 2013

I really trust Dr. McKay! He doesn't try to convince me to do unnecessary treatments and he is thorough in his examinations! I have been his patient for many years now and wouldn't see anyone else for my eyes - previous providers tried to convince me to get lasik and I felt were more interested in revenues than in me. I don't feel that way about Dr. McKay - he cares about me as a person in addition to as a patient.

August 27, 2013

Excellent experience. Thank you! My only suggestion would be to give more of an explanation about what was being done and what all the diopter measurements mean

August 19, 2013

Appreciated the doctor seeing me for a re-check on my glasses Rx. An adjustment was made. I was in and out in about 15 minutes!

August 13, 2013

Dr. McKay is excellent.

August 13, 2013

I did not see Dr. McKay for very long. Most service was provided by technician, who consulted with the doctor during her examination of my eyes. But I have seen Dr. McKay several times and have high confidence in him.

August 06, 2013

Dr. McKay is very pleasant to talk to.

August 05, 2013

I kind of wish he would have 'double checked' that my glasses Rx was correct based on what the technician did. I feel like the 'technician' did most of the work, whereas my doctor has typically done most of the appointment in the past.

August 05, 2013

I was cared for by both a doctor and a resident. Both were terrific!

August 02, 2013

I would highly recommend this doctor if the wait time wasn't so long.

August 02, 2013

Dr. McKay is always very warm, friendly and personable. He is very professional and I always feel confident that I am receiving a thorough exam. I have recommended him to new staff and faculty.

July 25, 2013

the doctor was very friendly and personable.

July 23, 2013

This trip corrected my vision problems, and I cannot express how appreciative I am of getting it right. I absolutely could not understand why we could not get it right, but it is finally what I need. Thanks, thanks for the help. I trust Moran and Dr. McKay and would not change doctors - this is why I was so persistent in returning to get it right.

July 18, 2013

I was very happy with Dr. Mckay. I will certainly use him in the future and refer friends and family to him. Very polite, professional, knowledgeable and kind. I had a wonderful experience with my eye appointment today.

July 18, 2013

good

July 08, 2013

Felt like the initial interaction was fine and that the appointment was running smoothly but once he dilated my eyes it took forever for him to come back to finish the appointment. Overall the wait time was extremely long and I felt the appointment went way over the allotted time.

July 01, 2013

Excellent!

July 01, 2013

No meds, no "condition" I was concerned about. Just needed another yearly checkup before my insurance changed. I have recommended Dr. McKay to several colleagues.

June 27, 2013

Top notch, especially coaxing my scared child to have her eyes checked too.

June 24, 2013

Again, I think I went on a busy day at a busy time of day, so the doctor seemed to be balancing multiple patients. I spent a lot of time waiting, which was fine because I still received excellent care.

June 24, 2013

Dr. McKay is always very informative and enjoyable to see.

June 19, 2013

"Dr McKay is awesome and he is kind of funny, too," is the quote from my 14 year old daughter - which I think captures more than I could write about him. He was good when my daughter was nervous about having her eyes dilated and didn't make her feel silly (or discount her fear) for being so nervous. He had relevant things to talk to her about and I liked that he made her feel like the patient and didn't direct all of his conversations to me.

June 19, 2013

Dr McKay rocks. I was seeing Dr Olafson and his students always seemed to be the priority during the visit and he listened to them more than me. When making this appointment I asked for a new provider - the difference in the direct interaction with me is what I needed to continue to use the Moran Eye Center. I think many providers (especially ones outside of the Moran) could take a lesson from him and how he treats patients - simple things go a long way.

June 18, 2013

Excellent experience.

June 17, 2013

medications were N/A Dr. McKay was great. Took his time with me. Listened. Answered all my questions.

June 07, 2013

Doctor and I both forgot to get my PD measurement. Aside from that one small thing, it was a great visit.

June 06, 2013

The doctor prescribed eye drops but did not explain why I have the irritation nor what may have caused it and if there was some other care that I needed to do in order to alleviate the irritation.

June 04, 2013

Very thorough, much personal attention, not rushed!

May 20, 2013

Dr. McKay always makes you feel like you are the most important patient. He shows you to the room and starts the exam right away. No rooming you then waiting forever for the doctor to arrive. He is very friendly, and talks to you like an equal.

May 17, 2013

Wish I had been talked through what he was doing more, to understand what was going on the purpose behind it. Have already referred a friend.

May 13, 2013

Excellent care, very helpful, friendly and happy to discuss and explain all the procedures

May 03, 2013

Last month I had gone to Dr. McKay because I could not read out of my right eye which is monovision for up close.....It wasn't any better so he tweaked it again. I think his resident did the one last month and I just don't think the prescription was correct. I'm hoping this helps. I also hope that there isn't something wrong with my eye..hopefully the new prescription will work...I've had monovision for years, but maybe at 75 not a good idea, I just don't know.

April 22, 2013

I so wish I could buy or use the drops that reverse the pupil dilation as the dilated pupils lasted until I went to bed that night; the dilated pupils trigger my migraines.

April 19, 2013

Dr. McKay was OUTSTANDING!! I like him a lot and would gladly recommend him to my wife and/or other prospective patients. He is very qualified. Has a great "bedside manner" (or whatever that equivalent is for ophthalmologists....). Very friendly. Interested in ME.

April 12, 2013

Dr. McKay has been a great doctor for the past 13 years.

April 10, 2013

My eye exam was fairly straight forward. I had no specific concerns about my vision and any questions I had were satisfactorily answered.

April 08, 2013

I love the ease at which DrMckay has always put me at ease and I love his social banter.

March 25, 2013

Dr McKay does an excellent job of explaining procedures and the next steps of treatment.

March 18, 2013

Dr. McKay is always concerned, asks questions and gives professional answers and advice.

March 12, 2013

The doctor & intern were very helpful & informative.

March 11, 2013

My issue want the care provider, rather the overall wait time I had for the initial appt and the waiting after my eyes were dilated. I waited aprrox 1 1/2 hours in the total appt.

March 11, 2013

I felt very confident in the level of care I received. I felt the provider listened to me and addressed my concerns and was genuinely focused and concerned about me. Very, very quality care!

March 01, 2013

The Intern spent more time with me and my husband than the actual doctor. There can be a better balance here.

March 01, 2013

Dr. McKay was extremely delightful!

February 26, 2013

felt like contacts were being pushed on me when I can't seem to use them

February 18, 2013

I like to know and learn what is going on during an appointment. The doctor was very nice but not forthcoming about what he was doing or why. I got the impression that had I not talked he might have nearly made simple conversation, done his job, and left.

February 11, 2013

Dr. McCay is professional, and took the time to listen to my questions, and discuss options with me. Excellent chairside care. Thank You.

February 04, 2013

Doctor was very personable and kept the process plesant

January 22, 2013

I mentioned I was using eye drops for dryness but I didn't really like what I was using. Dr McKay didn't give me any other choices or talk about something else that might work better.

January 14, 2013

It was hard for me to find out, what my eye condition was after the examination. I had to specifically ask.

January 09, 2013

Even though I understand medical jargon, Dr. McKay didn't use any, yet didn't condescend me as someone who doesn't have an M.D. He was chatty and informal which made me less stressed about his potential findings. He was also polite and at ease, he seemed like he liked his work, which is really important.

January 08, 2013

I was happy with the care provider until this happened. I will probably go again but any more problems and I rprobably will not go back.

January 07, 2013

Dr. McKay was very professional while being very friendly, kind and thorough. He demonstrated the utmost of care, kindness, and interest in me as a patient.

January 02, 2013

very good physician

December 18, 2012

Regarding #7. Had either the intern or Dr. Mackay spoken to me in simplistic terms, I would find that very offensive. I think both spoke to me as one professional to another, although we are not in the same profession.

December 12, 2012

I was not told what my vision was, this would have been good to know, although I forgot to ask.

December 12, 2012

I suspect the amount of time I wait for Dr. McKay is related to the quality of service he provides for his patients. He always makes you feel you are important and answers all questions thoroughly.

December 10, 2012

Despite the unprofessional reception staff, Dr. McKay was highly professional.

December 07, 2012

If I'm aware of friends/family/Co-worker looking for an eye Dr. I always recommend my dr. dr McKay.

December 03, 2012

great experience.

November 21, 2012

doctor spent a long time with me and I felt the care to be especially thorough

November 19, 2012

Dr. Mc Kay is professional and friendly. He is great.

November 12, 2012

Doctor is great. Will definitely come back to see Dr McKay.

November 05, 2012

Dr. is very friendly and caring

November 02, 2012

Outside of him being late, he was great

October 26, 2012

Dr. McKay is a superlative doctor. I enjoy my visits with him as I always learn something new about my eyes and about current medical research on my issues. I have had many eye doctors at prestigious institutions but Dr. McKay is the best.

October 22, 2012

Very good.

October 12, 2012

The intern was great. Dr. McKay was also good but gave me only 5 minutes after I'd been there for 90 minutes.

October 10, 2012

Dr. McKay was not only friendly and nice, but took the time to ensure that all my questions and needs were answered. I did not once feel that he was rushed or needed to be somewhere else. These high qualities can often be rare in visiting any health clinic.

October 09, 2012

I don't feel that I got good feedback about what exactly was wrong with my daughters eyes and I am not sure why I am seeing a specialist (I am assuming we are unable to determine her vision prescription- but it was not explained throughly to me). I would have liked a better discussion with the doctor about what each term means, ie- stigmatism, level of vision, a step by step explaination of what he was doing with her eyes as he was doing it. All vision needs are new and foreign to me, I don't feel I was educated during my visit.

October 05, 2012

I really like the doctor and his 4th year intern.

October 03, 2012

I always have a good experience with Dr. McKay.

October 01, 2012

Impressed with the timeliness of appointment. Have always had good experiences at Moran.

October 01, 2012

Pleasant and helpful. Explained everything well.

September 25, 2012

Standard eye exam for new glasses. Dr. McKay very personable.

September 24, 2012

Dr. Mckay is excellent. He explains things in detail and gives me options, which I appreciate

September 19, 2012

Dr. Mckay double checked all of his residents work and spent a detailed amount of time cheking my eyes for any health problems. He showed concern for my questions and was easy to talk with

September 14, 2012

I found Dr. McKay very personable and easy to talk to, which made communicating about my eyesight easier since I automatically felt I could trust him.

September 04, 2012

When Dr. McKay finally came to talk with me, he was very professional and understanding.

September 04, 2012

The dr was very personal. That does not excuse the long wait.

August 29, 2012

Dr. McKay is professional and personable. I have confidence in his clinical ablility.

August 27, 2012

Very friendly

August 24, 2012

I will not see Dr. McKay again and I will not recommend anyone to the Moran. I have been treated better at chains like LensCrafters.

August 22, 2012

Dr Mark McKay is awesome

August 17, 2012

very detailed eye exam

August 09, 2012

I love Dr. McKay. I have been his patient for several years now and have not ever had a bad experience.

August 06, 2012

The doctor was wonderful. He took lots of time with me and made me feel important. I would recommend him to anyone!

August 03, 2012

This provider was very friendly and kind. I enjoyed the conversations we had. I didn't quit feel like my concern was fully addressed and the provider didn't give me an explenation at the end of my visit about what he planned to do about my last prescription being too strong and if he was going to reduce it. Like I said the provider was personable enough and made me feel very comfortable. It would be nice to recieve more thorough explenations. Other than that and the wait my experience was very enjoyable.

July 30, 2012

Provider took feedback well. When I asked him to adjust how he was doing things he did.

July 29, 2012

The doctor i was seen by did a fantastic job. his wealth of knowledge not only with eyes but the holistic approach with how they can potentially affect my issue with migraines. thank you for your time and understand!

July 19, 2012

Dr. Mackey was not only very nice, but knowlegeable and caring.

July 18, 2012

The clinic worked me in and I appreciated that very much

July 09, 2012

I would recommend this care provider, but he does always make me wait to be seen and then he is quite chatty when he finally comes in thus delaying me further.

July 06, 2012

exceptional professional care and courtesy from both the physician and from the extern (Abby? Abbie?) who was doing an externship

July 06, 2012

I have recommended Dr. McKay to people and will continue to do so.

July 03, 2012

Once with the doctor, he was in and out of the room for 40 minutes.

June 26, 2012

I was recommended by several co-workers to Moran and now I can recommend to others.

May 18, 2012

he left for 40 minutes after dilating my eyes

May 16, 2012

Once inside, everything was good.

May 11, 2012

Very minimalist bedside manner. He should be saying what he is doing at every step - I had to stop him before he put those yellow drops in and ask him what he was doing. He acted like a technician, going through the motions.

May 11, 2012

Dr. McKay was very friendly and professional. The exam itself was easy and relatively quick.

May 11, 2012

Always very professional.

May 08, 2012

I had a good experience and the Dr was very nice and helpful.

May 04, 2012

Very professional

May 04, 2012

Excellent experience overall with Dr. McKay

April 27, 2012

Very nice people all around

April 26, 2012

MD was very patient and friendly, worked around the fact that I was with my 18 month old but let me get the exam done regardless even if it took a little more time on his part due to a few interruptions

April 24, 2012

The attention shown to me was great.

April 20, 2012

- Very little feedback given on the results of my exam - I had to ask if everything was ok - The resident was very friendly but he just disappeared - Didn't say the doctor would be in or how long I would have to wait

April 17, 2012

provider talked a lot about my job asking me question or telling me a story total eye exam took two hours I felt could have been finished in an hour if the doctor didnt talk about my job for an hour

April 13, 2012

all good

April 10, 2012

It was a good experience

March 30, 2012

Seemed rushed this time. I've seen Dr. McKay before and he is usually more relaxed and spends more time explaining what he is doing and why.

March 27, 2012

Dr, MacKay diagnosed my problem and gave me the medicines that worked within a short time-frame. I was truly miserable, and am now absolutely wonderful

March 27, 2012

Dr. McKay is great!

March 23, 2012

Again, the excellent care is what I want and need.

March 16, 2012

Very thorough and professional.

Academic Profile

Board Certification and Academic Information

Academic Departments Ophthalmology/Visual Sciences - Adjunct Instructor
UUHC Community Physician Group - UUHC Employed Physician

Academic Office Locations

Academic Office Phone Number Academic Office Address
(801) 581-4248 John A. Moran Eye Center
Ophthalmology
65 N Mario Capecchi
Salt Lake City, UT 84132
(801) 581-2352 John A. Moran Eye Center
65 N Mario Capecchi
Salt Lake City, UT 84132
(801) 585-1789 Moran Vision Center at Old Mill
6360 South 3000 East
Salt Lake City, UT 84121

Academic Bio

Mark McKay is a Doctor of Optometry with a practice at the John A. Moran Eye Center at the University of Utah. He is an Adjunct Instructor at the University of Utah Department of Ophthalmology and Visual Sciences. Dr. McKay specializes in full scope optometric care, including adult and pediatric care, contact lenses and job or hobby-related visual needs. He received his B.S. degree at the University of Utah and graduated with his O.D. from the University of California at Berkeley. He speaks Spanish and caters to the needs of our Spanish-speaking population (Se habla Espanol). Dr. McKay practices at the John A. Moran Eye Center, Salt lake City, Utah, and at the Moran Vision Center at Old Mill, Moran Eye Center Clinic, Salt Lake City, Utah, and the Redwood Health Center, Moran Eye Center Clinic, West Valley City, Utah. In his spare time, Dr. McKay enjoys classical music, photography and computer applications.

Education

Education History

Type School Degree
Professional Other University of California Berkeley
Optometry
O.D.
Undergraduate University of California - Berkeley
Physiology
B.S.
Undergraduate University of Utah
Medical Science
B.S.

Publications

Selected Provider Publications

Clinical Trials

Video & News