Patient Rating:

4.9 out of 5

161 Patient Ratings
73 Patient Comments

Joanne Rolls, M.P.A.S., PA-C

Patient Rating:

4.9 out of 5

161 Patient Ratings
73 Patient Comments

Specialties

Languages

  • English

Clinical Details

Phone Number Clinical Office Address
(801) 213-8845 Sugar House Health Center
1138 Wilmington Ave
Salt Lake City, UT 84106
Map

Board Certification and Academic Information

Academic Departments Family and Preventive Medicine - Instructor (Clinical)
Family and Preventive Medicine - Advanced Practice Clinician
UUHC Community Physician Group - UUHC Affiliated Midlevel
Academic Divisions Physician Assistant Program
Board Certification National Commission on Certification of Physician Assistants

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
4.9
My confidence in care provider
4.9
Time care provider spent with me
4.9
Care provider spoke using clear language
4.9
Care provider's effort to include me in decisions
4.9
Care provider's concern for questions & worries
4.9
Care provider's explanation of condition/problem
4.9
Wait time at clinic
4.3
Care provider's friendliness and courtesy
4.9

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

July 31, 2015

Dr. Rolls is amazing.

June 24, 2015

Jo gives very personalized care and seemed to pick up where we left off at my last appointment. I am very impressed with her level of concern for my needs.

June 10, 2015

Joann Rolls is the best care provider I have ever had.

June 01, 2015

I was so impressed with Jo Rolls and her approach to my situation.

May 18, 2015

Joanne Rolls was an excellent listener and seemed very interested in my concerns. I would recommend her to anyone.

May 14, 2015

Dr. Rolls is caring and genuine. I feel like she cares for my overall well-being. she takes time to ask the right questions during my visits, and gives me healthy lifestyle advice to apply to every day.

May 13, 2015

Joanne is an excellent care provider. She gives you 100% of her attention, listens carefully, shows concern, friendly, and makes you feel comfortable and at ease. She is excellent!

May 11, 2015

I heart Jo! She is rarely behind and always so cheerful. She answers all of my questions and never makes me feel rushed. Please clone her ;)

May 08, 2015

Joanne has given me new trust in the healthcare world. she is gentle yet concise and I feel my care is important to her. I don't feel rushed in our appointments and I get the attention I need without her spending excess time on me and neglecting other patients. the care she provides aligns with my needs and expectations.

May 01, 2015

Dr. Roll is excellent and I am so glad that I decided to enroll as a new patient with her.

April 01, 2015

Joanne Rolls was incredible. I took a chance picking out of all the clinicians and I hit the jackpot. She took more time with my because it was my first visit and I had several concerns. She went above and beyond and I appreciate it so much.

March 20, 2015

my care provider is the best in the business

March 20, 2015

Joanne Rolls is always so pleasant and concerned. She truly listens to you and responds in kind to any questions I had. She was very informative about how to deal with all my issues. She called me later to see how I was doing and to talk to me about my test results. She is WONDERFUL!

March 12, 2015

JoAnn Rolls is an amazing practitioner. I particularly appreciate her warmth and empathy, which I find to be so rare in the medical community.

March 03, 2015

Provider didn't mention that electronically sending the prescription to the Walgreen's across the street would result in a 20-minute transmission delay. Just bringing a printed prescription would have been much more convenient but I wasn't given that option. Also, the pharmacist and the provider disagreed on the appropriate dosage and it took 30+ minutes for them to reach a consensus. Bottom line: I had to spend about an hour waiting around at Walgreen's and part of that is on the provider.

February 22, 2015

Joanne Rolls has been a terrific care provider and I feel lucky I found her when moving to SLC. She seems compassionate, informed and listens to my concerns/questions. I would absolutely recommend her to others.

February 10, 2015

care provider was great

February 03, 2015

Dr. Rolls is an asset to the Clinic!

February 03, 2015

; )

December 25, 2014

Good

December 22, 2014

I really appreciate Dr. Rolls. I can tell she cares, in this case I think she did everything she could to help me out.

December 11, 2014

Joann Rolls always takes time to answer my questions and concerns, and never makes me feel rushed. I know that a lot of times I take up some of another patients visit. She always makes me feel my problems are important to her, and finding solutions to them is a priority.

November 22, 2014

We saw Dr. Rolls and I can't say enough about how pleased we were with her. She was WONDERFUL

October 27, 2014

Fantastic care! So personable, kind and comfortable.

October 26, 2014

I really liked the PA I saw, Joanne. She had a male student with her, however, who I think might have done a better job. I felt like I had to explain my problem over and over. However, they did a great job overall.

October 06, 2014

The care provider talked down to me a little bit, as though I didn't understand much...I would think that she would tune in to the patient's understanding of medical issues a little more. She also dismissed a PA student's idea of using a topical cream on the shingles...he was obviously a little miffed. In other words, she was a little arrogant.

September 24, 2014

I really adore Dr. Rolls. She is extremely informative, listens to everything, and gives really helpful responses to all of the issues happening. She is a wonderful doctor and person!

September 20, 2014

Good.

September 15, 2014

Jeff, the intern, was kind, very knowledgeable, and a lot of fun, and Joann is really approachable and down-to-earth.

August 19, 2014

Jo was very compassionate and understanding and worked dilengently to help me and provide me with the care needed to deal with a very difficult situation.

August 11, 2014

I was very satisfied with my exam and the information I was given!

August 04, 2014

I enjoyed meeting her and would definitely see her again and recommend her to loved ones.

August 04, 2014

Dr. Rolls is very thoughtful, and warm. She is also very competent, and is sure to explain as much as see needs in order to assure her patient understands.

August 01, 2014

Every experience I have had at this clinich from the doctors to the janitor has been exceptional. Dr. Rolls is extrmely compassionate, and level headed. She listens and pays attention to notes from previous visits with another doctor.

July 22, 2014

The physician was good. But, I had difficulty with the clinics when I needed to get a hold of her about my care. I don't think I will use the clinic again.

July 18, 2014

The Nurse and Dr. Joanne Rolls were excellent

July 17, 2014

It was my first visit with Joanne Rolls, I was very impressed and will consider her my primary care provider from here on out.

July 14, 2014

This is the first time that I saw Joanne Rolls, PA-C since my primary physician, John Houchins, MD, was not available. I was very pleased with my experience. I am comfortable with placing my medical care in Joanne's hands.

July 07, 2014

My PA & my Physician ere wonderful. My Physician was very knowledgeable and listened to what I was going through. I felt confident in her care and opinion.

June 23, 2014

Dr. Rolls was incredibly nice and knowledgeable. I really appreciated how pleasant she was and how well she kept in touch with me. I will definitely recommend her and will plan to return to her with any other medical issues

June 11, 2014

good

June 06, 2014

we love doctor Rolls very much! also doctor Cubik

May 15, 2014

She was great! Very informative and patient, and able to address all my questions and concerns.

April 26, 2014

very excellent care

April 25, 2014

with my very low pain tolerance the docter showed great compassion and understanding while administering the medication I app plague if my reactions traumatized the assistant

April 24, 2014

She was wonderful! I'm not articulate enough to detail everything but I can say that I'm super happy with all the care she provided me. Personable and comprehensive.

April 23, 2014

I switched to Joanne Rolls based on the recommendation of a friend, after having a series of negative interactions with my previous doctor. I am much happier with the care I receive both in terms of actual medical treatment and how I am treated while I am at the clinic. I feel much more understood and like I am in much more competent hands.

April 21, 2014

Jo Rolls is amazing! she took her time and listened to me. spent an extra few minutes slowly calmly explaining prescribed medicine and when to seek further med advice. really the no hurried way she approached the ex made me feel valued and taken care of.

April 04, 2014

She was amazing. She made me feel very comfortable asking questions.

March 31, 2014

DR. Rolls was excellent in every definition of the word! She really had a Zen like approach, it felt as if I were visiting with an old friend.

March 29, 2014

Joanne Rolls is very personable, friendly and puts you at ease. She is excellent!

March 22, 2014

A very good experience

February 16, 2014

Joanne snd Jeff (i think that was his name) were very thorough, showed concern and great care....it meant a lot to me that they took the time to listen, ask questions and verify my health concerns. I did not feel like they were rushing me through to get to the next patient...that's huge!Joanne is an amazing care provdider, she is the reason my husband and I go to the sugarhouse clinic even though it is not the most convenient for us. The rest of the staff does a good job too.

January 16, 2014

Joanne is top notch. Definitely the best family practice caregiver Ive seen. Much more knowledgeable, friendly, and responsive than 99% of full MDs I have encountered. Above and beyond what you expect from a PA.

January 06, 2014

I love Dr. Rolls she is very helpful and always willing to listen to my concerns.

December 11, 2013

To be fair I am an RN, which my PA was aware of so she of course spoke in words I understood, but I also rated the PA on how well she spoke to my daughter. My daughter said how nice our PA was as soon as we left the office.

December 02, 2013

THis was the first time the PA/Dr. listened to my lungs, tested my peak flow, and went over all my concerns. Last visit none of that ws done.

November 19, 2013

Joanne was great, very thorough and listened to all my concerns and was very detailed about all the things that could possibly be going on, and explaining a course of treatment and when it should resolve.

October 07, 2013

Care provider was very friendly and helpful.

August 26, 2013

Both providers I saw (student/PA) were very thorough and personable.

August 19, 2013

I have never, in my whole life had ALL my providers, nurse assistants, reception staff, front desk people, and everyone I came in contact with treat me like an old friend, and show great concern with how I feel, and how I am doing. If I have my way, I will go here for the rest of my life. Thanks

August 15, 2013

Jo Rolls was an exceptional community health doctor. She should be commended.

August 13, 2013

I love Jo! She is so personable and caring.

August 10, 2013

Rolls is a fantastic PA, and I wouldnt have anyone else looking me over and helping me out with my issues.

August 02, 2013

Although I have only seen Joanne 4 times she is probably the best health care provider I have had in my 45 years. She is very good in most every way.

July 19, 2013

This new "condition" is very frightening and the provider was very understanding and helpful. I didn't feel rushed at this appointment or my previous one which was unrelated to this condition.

July 13, 2013

Jo is very good and kind

June 14, 2013

She did a great job telling me everything and what was going to hapen next. I have had other doctors where they leave the room and I don't know what is going to happen next. She did a great job at covering that. I wanted a new PCP and am happy to say I have found one! I was very happy!

June 10, 2013

It was my first time seeing Jo. I was impressed with her efficiency and care. She was fantastic!

June 04, 2013

I have talked with my wife about how good Joanne Rolls is and it is so different from the way she is treated at the Foothill North Clinic that she will probably switch to UUHC Sugarhouse

May 20, 2013

visit was quick and to the point. very professional and polite personal.

May 13, 2013

I really felt that my PA listened to me, and my concerns. I was also impressed with the amount of time she spent with me, and feel she will help me with what I feel are my biggest concerns.

May 03, 2013

JoAnne Rolls was great and I had a great experience with her. Very friendly, knowledgeable and approachable. I had seen Dr. Van Halla in the past and did not have a good experience with her. She came across as very judgmental and dismissive of my concerns. I will absolutely go back to Dr. (PA?) Rolls in the future.

Academic Profile

Board Certification and Academic Information

Academic Departments Family and Preventive Medicine - Instructor (Clinical)
Family and Preventive Medicine - Advanced Practice Clinician
UUHC Community Physician Group - UUHC Affiliated Midlevel
Academic Divisions Physician Assistant Program
Board Certification National Commission on Certification of Physician Assistants

Academic Office Locations

Academic Office Phone Number Academic Office Address
(801) 587-3355 Physician Assistant Division
375 Chipeta Way
Salt Lake City, UT 84108
(801) 581-2000 Sugar House Health Center
1138 Wilmington Ave
Salt Lake City, UT 84106

Education

Education History

Type School Degree
Graduate Training University of Utah
Physician Assistant Studies
M.P.A.S.
Undergraduate Boston University
B.A.

Publications

Selected Provider Publications

Clinical Trials

Video & News