Patient Rating:

4.8 out of 5

247 Patient Ratings
139 Patient Comments

Naomi R. Laird, P.A.

Patient Rating:

4.8 out of 5

247 Patient Ratings
139 Patient Comments

Clinical Details

Schedule An Appointment Clinical Office Address
(801) 587-7109 University Orthopaedic Center
590 Wakara Way
Salt Lake City, UT 84108
Map

Board Certification and Academic Information

Academic Departments University Orthopaedic Center - Advanced Practice Clinician

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
4.8
My confidence in care provider
4.8
Time care provider spent with me
4.7
Care provider spoke using clear language
4.9
Care provider's effort to include me in decisions
4.7
Care provider's concern for questions & worries
4.8
Care provider's explanation of condition/problem
4.8
Wait time at clinic
4.1
Care provider's friendliness and courtesy
4.9

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

September 29, 2014

I felt like Naomi gave me superior care, explanations and treatment advice. She is very knowledgeable and gave prevention advice as well as treatment advice.

September 28, 2014

I can't say enough good things about Naomi Laird. She takes the time to fully answer my questions and goes out of her way to make sure I am comfortable with the information I require.

September 21, 2014

I had a good experience with my surgery with the Physician, PA, NP. I thank them for their help in taking out the piece of plastic that was in my foot. Now I'm out and about doing my regular with almost no problem, in just a few days after the surgery. So, I thank you to the Physician and his team for helping. I appreciate all of you and the University of Utah Health Care for everything. I know who to see when I need one down the road.

September 20, 2014

Naomi certainly knows her professions extremely well.

September 19, 2014

she same to be in a hurry the day I was in. I feel she did a good job. I was hurry in and out, but waited 45 minutes for her to come in the room.

September 12, 2014

Naomi Laird is a treasure. I have been treated at the U Orthopedic for years for a variety of issues and I have always been very happy with the service and care. However, I was so impressed with the time Ms. Laird spent with me, the details she provided about the diagnosis, treatment and future prevention of my injury. it went to an entirely new level. I wish everyone could be treated by Naomi.

August 22, 2014

I am not unhappy with Naomi particularly. This visit was only to remove a stitch, which I would have done myself but I did want to talk with her about a TENS for my issue. I would recommend her for follow up care, of course, but not the surgical team at this time.

August 20, 2014

This was the first I had worked with Naomi (I think that was her name) and she was very thorough and kind. Very reassuring and gave clear directions on care of my feet.

August 18, 2014

Naomi's great!

August 14, 2014

My experience with the care provider was excellent. All my questions were answered. I felt the PA to be very knowledgeable about my problems as well as being able to communicate in terms I could understand. The care provider is very friendly and I totally enjoyed the visit and would recommend her my friends.

August 08, 2014

She was great

July 22, 2014

Naomi was fantastic! She took the time to explain the surgery, showed me the x-rays and explained the plan going forward. This was very much appreciated.

July 21, 2014

Dr. Laird is one of the best doctors i've encountered, and I've seen a lot of doctors in my day. She was easy to talk to, she was very kind, very intelligent, but she never talked down to me. She wasn't rushed at all, and she answered my questions thoroughly. She has a fabulous 'bedside' manner.

July 18, 2014

Nice personality. I felt like she knew and understood the problem very well. I have confidence in her medical care.

July 14, 2014

VERY VERY GOOD

July 03, 2014

My meeting with Naomi was very positive. I appreciated her candor, her analysis and the discussion about various therapeutic options to consider. I will likely schedule an appointment with her again for follow up.

June 24, 2014

Dr Naomi Laird took her time with my appointment. She didn't seem rushed. I felt like she regarded my appointment with upmost importance. I know seeing patient after patient can be extremely difficult and Dr. Laird was friendly and I felt like I left knowing what was causing my heel pain and what treatment to do. Very plwased.

June 21, 2014

I can't say enough about Naomi Laird. Her manner, knowledge and obvious caring should give her a rating of 11 out of 10 among all health providers.

June 21, 2014

In retrospect I am disappointed that I was not made aware before that I would be getting nerve block until just prior to surgery. This was a decision I would like to have explored longer to be able to weight risks vs benefits. I do appreciate that these were an option for me for pain relief, but I would have liked to have been better informed prior to going right into surgery. This was not discussed in clinic visits. Normally, this might not be an issue, but I am having significant lingering nerve pain. I might have chosen more conservatively to opt out of the nerve block if I had had adequate time to look into the risks. Could this issue in the future be brought up in pre-op visits?

June 20, 2014

good

June 16, 2014

very good

June 09, 2014

Naomi's great!

June 02, 2014

Naomi, even followed up afterwards. My best clinical experience ever!!!!

May 12, 2014

Naomi Laird was exceptional. She showed me the X-Rays and what they meant. She shoul me on a "foot Model" where the problems were and she gave me great advice for how to move forward with healing. I would highly reccomend her!

May 03, 2014

Naomi Laird was kind and considerate to me. She explained everything about the surgery. My husband and I like her alot.

April 28, 2014

Naomi has been excellent to work with through this complicated process.

April 26, 2014

Thank you

April 18, 2014

Naomi Laird was terrific. She obviously cared about helping me with my situation and took the time to answer my questions and explain issues. Further, she followed up after the appointment by setting me up with additional treatment. I trust her completely.

April 17, 2014

Naomi Laird did a great job and was very warm, friendly, and informative.

April 12, 2014

excellent!

March 24, 2014

good

March 24, 2014

She's the best!

March 18, 2014

Would rather have seen the surgeon but the pa was excellent.

March 17, 2014

Naomi is an excellent PA

March 11, 2014

Extremely helpful. Our son, who received treatment has Down's. He was treated extremely well.

March 10, 2014

I truly appreciate the amount of time the she spent with me. She explained in detail about my fractured foot and the reason for the continued pain. She did not make me feel rushed and made certain I understood everything that we discussed. I really liked Naomi alot!

March 05, 2014

If only I could have seen her within 30 minutes of my scheduled appointment. Again, NAOMI was great! However, the rest of my experience was so horrible that I can't recommend her to anyone because they would have to deal with the rest of the incompetence in order to see her. My likelihood of ever sending anyone to this facility to see her? Zero.

March 04, 2014

I dont have any bad experience !

March 03, 2014

Dr. Laird is an awesome individual. I could not think any more highly of the service, treatment, or time that she takes to answer questions and makes sure that you have a full understanding of your condition and treatment.

February 28, 2014

Once Naomi got to me she was great. She apologized profusely for running late. Although she was obviously busy and swamped she paid me great individual attention and did not make me feel like she was in a hurry to finish. I appreciate that she printed out my xrays from the surgery and answered my questions (although not necessarily giving me the answers I wanted!). She is excellent.

February 24, 2014

I was very impressed with the level of knowledge, the explanations given, and the care received.

January 29, 2014

I was very impressed with Naomi Laird, she was friendly and helpful.

January 22, 2014

Dr. Bills is the best Dr. I have ever had. Very friendly and informative, takes a personal concern in his patience and remembers who they are. Awesome, Awesome doctor.

January 20, 2014

felt listened to, left feeling like maybe there was something I could do about things

January 20, 2014

Naomi Laird took the much needed time with me to explain my condition & outline a plan including physical therapy to correct my problem. She delivered extraordinary care during my office visit. I felt very confident and hopeful when I left the clinic.

January 20, 2014

Naomi is fabulous!! A true asset to your department!!

January 13, 2014

I highly recommend this provider.

January 05, 2014

I made this appointment to get a second opinion regarding a previous diagnosis from another doctor, which didn't make sense to me. Naomi took the time to listen about all of the symptoms and came up with a diagnosis that makes more sense. I now feel confident that we know what's happening and can address it properly.

December 23, 2013

One of the best visits I've had at Ortho. She took the time to explain the problem and the time it would take to heal. Very informative.

December 23, 2013

I will recommend this place to all my friends and family.

December 23, 2013

Every time i'm here i get such excellent care, i always feel like everything was answered, even questions i forgot to ask.

December 08, 2013

Thankful for an appointment at this time.

December 06, 2013

I was very pleased with the time and care I received from Naomi Laird. She was very concerned with the issues I had and quite obviously wanted to make sure I was treated well going forward. I was impressed with her knowledge and experience.

November 26, 2013

Naomi went the extra mile and even called me at home to see if I was still alive :0)

November 25, 2013

All good!

November 18, 2013

Fantastic care; provider spent a lot of time with me and showed a lot of care and concern. Will definitely be seeing her again.

November 14, 2013

I visited with PA Naomi Laird. She was very pleasant and considerate and willing to take the time to answer any questions.

October 30, 2013

The Doctor showed concern about my time and his in greeting me the comments of a professional delay in my appointment start time. Did start with my appoint at said time, made me feel very good that he was concerened about me.

October 26, 2013

Didn't see the Doctor or nurse (PA) just CNA to take stitches out.

October 22, 2013

I wish all health care providers were like her. She was excellent.

September 25, 2013

She kept getting called out and would have to run back. It was the end of the day. One concern I had was, I have pins in my foot that I had been told they would come out after 3-4 weeks by a previous doctor, but Naomi, insisted they stay in. Now I have a cast and the pins are being pushed in and it's killing my foot.. confused why they are still in.

September 24, 2013

She's just cutting my toenails; Niami's very good and I hardly jump at all - I come every 6 or 8 weeks.

August 20, 2013

she was on top of everything and showed and informed me on what happens during the operation.

August 19, 2013

Wonderful service!

August 05, 2013

Helped me understand what may have caused problem, advice given to help problem

July 25, 2013

Niomi's great and tells us funny stories while she trims my toe nails.

July 16, 2013

I can beleive the Dr. only wanted me to have Celbrexs for this kind of surgery and this kind of pain. I have six large screws in my ankle.

July 09, 2013

So knowledgable and professional

June 11, 2013

I am concerned that I was scheduled with a Dr. that will only perform surgery on one foot at a time though I may need it on both feet. I would have liked to know what the scheduling of other Dr.s would have been to further explore that option of a double surgery.

June 11, 2013

I feel I have found a 'great' doc/PA that I can truly rely upon for my specific needs. Naomi Laird & Doctor Beals are the best! I'm in good 'hands' (pun) with them!

June 11, 2013

Naomi is fantastic!!! I wish you had more just like her so it wouldn't be so difficult to be seen.

May 21, 2013

Naomi was perfect! Knowledgeable, friendly, caring. Thank you!

May 12, 2013

My wife and I both really liked Naomi! Very nice PA.

May 07, 2013

Very concerned and caring. took time to explain in depth. NOT in a hurry. Very nice

May 07, 2013

Naomi was incredibly thorough and educational. She spent just the right amount of time evaluating and explaining my condition and then was very imformative about treatment options and outcomes.

May 07, 2013

No meds. No follow-up care needed.

April 23, 2013

Very good experience

April 16, 2013

Good

April 11, 2013

I did not have any worries. The Rx prescribed for my toe fungus 2 yrs. ago was working very well & I needed another Rx. I am extremely happy with results. I was basicly released for that problem & instructed to call in future with any needs.

April 01, 2013

Naomi was very thorough and caring as well as skilled at assessing my special needs.

March 25, 2013

I have seen this physician assistant before and I really have the confidence in her. On this day, I think there must have been distractions because I felt like I had to ask many questions to get advice or answers on basic things like, when can I walk, shower, what about the medication, how the surgery went, etc... She was very helpful in answering all of the questions but they all were initiated by me. I also think that if a tech is sent in after the PA does an examination, and is told to take stitches out, before the patient leaves, the PA should double check with the patient before the patient leaves. There should be checks and balances. (If you want me to go in to detail regarding, please call.

March 25, 2013

I love you guys

March 11, 2013

Niomi's great; been cutting my toenails for nearly 2 years.

March 04, 2013

Naomi Laird is great, only wish she came up to the Park CIty clinic like she used to, but she is worth going to SLC for.

February 26, 2013

Naomi is absolutely wonderful!

February 23, 2013

My experience was very good.

February 12, 2013

naomi is great

February 11, 2013

Naomi was great! Very caring and understanding about my situation.

February 05, 2013

Naomi is an excellent practicioner and care giver.

January 30, 2013

always had confidence in my care provider

January 29, 2013

Naomi was very helpful and thoughful with my concerns and feelings. I really appreciated her responces.

January 28, 2013

Awesome clinic!

January 14, 2013

There is always a disconnect from the procedure to the specifics and follow through with rehabilitation. Still a work in progress but I am not upset or concerned about this.

December 31, 2012

The staff at the Foot and Ankle Center is great. Whatever your doing keep it up.

December 21, 2012

Wonderful. Cohesive, thorough, knowledgeable...

December 10, 2012

Naomi takes special care to explain everything to me - making sure we both understand and agree on how to proceed in treating my foot.

December 10, 2012

I have had nothing but positive experience in working with this clinic and its staff. Previous appointments have entailed longer wait times, but this one was a breeze.

December 10, 2012

Everyone seems to be rushed

December 03, 2012

Niaomi's great!

November 20, 2012

the only negative is waiting time.

November 19, 2012

Naomi inspires confidence!

November 12, 2012

Naomi is a bonus to the foot and ankle service! She is well-trained, thorough, has always treated me well and has always consulted with Dr. Beals if my questions were beyond her scope of practice. Naomi is the ONLY. PA I see anywhere as I have that much confidence in her and her care.

November 12, 2012

Very positive experience.

November 05, 2012

Excellent. My husband and son have both been treated at this facility in this department and we have always been very happy and confident in our care. Thanks you very much!

November 05, 2012

Naomi is wonderful - very knowledgable , compassionate, and thorough.

October 08, 2012

No meds, or follow-up care; just come back in 6 weeks to do it again. Naomi's great!

October 04, 2012

Naomi is very personable, the experience was much improved. No post- op instructions, however.

October 01, 2012

a great experience. Would see this ortho provider again if needed.

October 01, 2012

Excellent care.

October 01, 2012

I Have Already Recommended Her to My Sister!

October 01, 2012

She took very good care of me, liaison end to Dr. Beas the urgent matter. It all worked out well!

September 24, 2012

Excellent. Naomi Laird is a genuine and caring individual with a nice sense of humor as well.

September 18, 2012

PA met all my expectations

September 17, 2012

Absolutely think Dr. Nickish and Naomi are superb in their jobs. they love what they do and they LISTEN to the patient and work with them instead of doing what they think should happen. They made this surgery go around SO MUCH EASIER!!!

September 17, 2012

Naomi gave excellent care and the medicine she prescribed worked very well.

August 28, 2012

Naomi took time to chat and find out about my life style and day to day happenings.

August 01, 2012

I felt that Naomi was kind and answered all the questions that I thought of at the time, but it would have been helpful to have been given more info about what was an acceptable level of activity and what was reasonable as far as use of narcotic meds in terms of how much, how long and other options ( how much Tylenol and Ibruprophen could be used at same time to limit use of narcotics). I needed to call back the next day with more questions that probably should have been answered in that initial visit.

July 17, 2012

I thought Dr. Laird was very gentle, friendly and informative in giving me information in regard to my injury.

July 10, 2012

Naomi is a warm, kind-hearted care privder, I would recommend her to anyone!

July 09, 2012

Naomi showed us the photos of my ankle surgery and explained exactly what the Dr. did.

June 25, 2012

I had a good experience.

June 11, 2012

I already have recommended your doctor's to friends

June 09, 2012

She is very knowledgable and has a helpful and kind manner.

May 11, 2012

Naomi always takes good care of my foot needs.

May 11, 2012

I saw Dr. Laird, although my appointment was with Dr. Nickisch. I don't know why I saw Dr. Laird. I wanted to ask some questions about the recent surgery, but Dr. Laird wasn't there for the surgery, so she didn't know.

May 02, 2012

Dr. Laird found two fractures a previous doctor missed three times and gave me options on treatment very satisfied with my experience!

April 27, 2012

outstanding can't say enough

April 20, 2012

My experience as fabulous. I felt like I was listened to, and my concerns were addressed clearly.

April 20, 2012

Naomi is awesome. My daughter felt instantly at ease with Naomi. After the appointment, my daughter kept talking about Naomi and saying how nice she is and hopes to see her again. I could not agree more. Thanks Naomi for taking such good care of my daughter.

April 13, 2012

I am very pleased with the care I've received to this point.

March 16, 2012

Naomi was very concerned and helpful.

March 14, 2012

Naomi took the time to review my xrays of before and during surgery so that I was better able to understand the procedure performed. She was thorough in her exam and gave me complete confidence in her ablilities to provide me competent care.

February 29, 2012

Naomi Laird talked to me about my problem and gave me several options to resolve it. She explained the results of the x-rays, gave me products to help relieve my pain and made sure I had information about where to obtain those products. I was completely satisfied with my visit.

February 22, 2012

Wait time for appointment was unacceptable. Ms. Laird should be provided equal and available access to exam rooms and not have to have her patients wait.

February 09, 2012

Naomi is one I always feel comfortable seeing. She is so pleasnat to be around. She took the time out of her busy schedule to fit me in to look at my foot 1 week post op. The bandage ended up being to tight on my foot and she took great care in changing everything and making sure things looked like they were healing the way they were suppose to.

January 21, 2012

This was a first meeting for me with Naomi Laird and after the visit I felt like we had known each other for years. Very comforting to think that your friends are taking care of you.

January 20, 2012

Doctor Laird was great. Excellent experience and my non-serious injury has already gotten much better. Highly recommended.

January 20, 2012

Naomi is a great asset to the orthopedics department.

January 11, 2012

Seemed like she dismissed me when I wasworried about an infection.

Academic Profile

Board Certification and Academic Information

Academic Departments University Orthopaedic Center - Advanced Practice Clinician

Academic Office Locations

Academic Office Phone Number Academic Office Address
(801) 587-7100 University Orthopaedic Center
590 Wakara Way
Salt Lake City, UT 84108

Academic Bio

Undergraduate degree in eduction from University of Wisconsin - Platteville,

Masters Degreee in Education from Northern Illinois Universtiy

Physician Assistant from Rocky Mountain College

Education

Education History

Type School Degree
Undergraduate Rocky Mountain College
Physician Assistant
B.S.
Graduate Training Northern Illinois University
Education
Master's
Undergraduate University of Wisconsin-Platterville
Health Education
B.S.
Undergraduate University of Wisconsin-Platterville
Physical Education
B.S.

Publications

Selected Provider Publications

Clinical Trials

Video & News