Patient Rating:

4.9 out of 5

44 Patient Ratings
17 Patient Comments

Rachel Hess, M.D.

Patient Rating:

4.9 out of 5

44 Patient Ratings
17 Patient Comments

Specialties

Languages

  • English

Clinical Details

Phone Number Clinical Office Address

Bio

As a General Internist, Rachel Hess, MD, MS, provides primary care for adults. She has a special interest in women's health, particularly mid-life women's health. She is board certified in Internal Medicine. Her research focuses on understanding and improving patient-centered outcomes, such as health-related quality of life. She directs the Univeristy of Utah's Health System Innovation and Research Program.

Board Certification and Academic Information

Academic Departments Population Health Sciences - Professor
Internal Medicine - Professor
Academic Divisions General Internal Medicine
Health System Innovation and Research
Board Certification American Board of Internal Medicine (Internal Medicine)

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
4.8
My confidence in care provider
4.9
Time care provider spent with me
4.9
Care provider spoke using clear language
4.9
Care provider's effort to include me in decisions
4.9
Care provider's concern for questions & worries
4.9
Care provider's explanation of condition/problem
4.8
Wait time at clinic
4.5
Care provider's friendliness and courtesy
4.9

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

June 12, 2015

I appreciate the provider's clear interest and engagement with me as a whole person. Also her respect for my own participation as a partner in my own assessment/treatment.

May 08, 2015

Dr. Rachel Hess, the Internal Medicine Clinic and the nurses and assistants are all incredible. Top quality every visit!

May 01, 2015

Love Dr. Hess! I have & will continue to recommend her to others. She has a great bedside manner she shares all facts, options, is straight to the point, allows you to decide & ask questions regarding outcome. A Very informative, honest, positive manner in the way she conveys not necessarily the easiest information to share with one, that I wish more Doctors would adapt!!! So thank you much Dr. Hess!

April 27, 2015

Although Dr. Hess seems fine, I would not recommend simply because of her schedule in Utah. Even though there is a team of Dr's at Madsen, patients like to see their own doctors. I left with more questions than answers and have wondered if I should send an email to address those issues. Might be my fault, might be hers. She did ask several times what my concerns were and had a great bedside manner, but never went over my initial patient's sheet with me where all of my concerns are written down. I guess I should have asked to go down the sheet so things weren't missed.

April 23, 2015

Dr. Hess is wonderful. She takes the time to ask about all aspects of life. Have already recommended her to several friends and family.

March 16, 2015

Dr. Hess is fantastic. Caring and sensitive to all my needs and concerns.

March 07, 2015

Rachel Hess, MD saved my life. I was deeply depressed and within a few weeks brought me back. She is currently working with me on another special issue and I am fully confident that I will be helped!

January 21, 2015

Highly recommend Dr. Hess, she is wonderful!

December 24, 2014

I've gone through many doctors without enough time to develop a long-standing relationship, because of moving, insurance changes, etc... and sadly the same is true with Dr. Hess, who is not "in network" with the insurance my employer is forcing me to switch to in January, but of all the doctor's I've seen and communicated with, she is my favorite. She's very forthright, but kind, calming, and seems to care and see me as a person, not an object. I will miss her.

December 10, 2014

Dr. Hess was kind, respectful and helpful. She answered all my questions with good, practical advice.

December 04, 2014

Very friendly

November 07, 2014

I enjoyed meeting Dr. Hess and feel confident in her care.

October 23, 2014

she was recommended to me and I see why, absolutely love Dr. Hess, she was amazing. I have already told family and friends to see her.

August 25, 2014

Dr. Hess is a doctor that all healthcare providers should be, or at least strive to be! Love her she is a Doctor I would highly recommend.

August 15, 2014

Dr. Hess was very personable and I immediatly felt comfortable with her. She had a good sense of humor also.

August 11, 2014

Dr. Hess is a new provider for me. She is excellent and I trust her completely. She is knowledgeable and honest in answering questions. I hope she stays at the U, as I have had 4 different doctors (aprn's) in the past 7 years. I want to stick with Dr. Hess, as I am now aging (68 yo).

July 25, 2014

Some of the information she put in my chart was not accurate based on what I said and wrote in my patient history.

Academic Profile

Board Certification and Academic Information

Academic Departments Population Health Sciences - Professor
Internal Medicine - Professor
Academic Divisions General Internal Medicine
Health System Innovation and Research
Board Certification American Board of Internal Medicine (Internal Medicine)

Academic Office Locations

Academic Office Phone Number Academic Office Address
(801) 581-7818 Williams Building
295 Chipeta Way
Salt Lake City, UT 84108

Education

Education History

Type School Degree
Graduate Training University of Pittsburgh
Clinical Research
M.S.
Fellowship University of Pittsburgh and VA Pittsburgh Medical Center
General Internal Medicine, Women's Health
Fellow
Chief Resident Western Pennsylvania Hospital
Internal Medicine
Chief Resident
Internship/Residency Temple University Hospital
Internal Medicine
Intern/Resident
Professional Medical University of New Mexico, School of Medicine
Medicine
M.D.
Undergraduate Washington University
Mathematics
B.A.

Publications

Selected Provider Publications

Clinical Trials

Video & News