Voluteering In the Emergency Room

Purpose

To support the emergency room staff

Reports To

Volunteer service coordinator

Days/Hours

Varying shifts

Qualifications

Open to all Health Sciences students and adults (Must be 18 or over)

Duties/Responsibilities

  • Check in with the charge nurse at the beginning of each shift.
  • Receive direction from the emergency room staff.
  • Introduce self as a volunteer to the staff and patients.
  • Make patient rounds (leave door open), offer reassurance.
  • Maintain patient privacy and confidentiality at all times.
  • Ensure that all patients have access to "call lights" except in rooms 13 and 14 (these are psych rooms).
  • Pick-up labs.
  • Transport patients to X-Ray and/or MRI, as requested.
  • Escort patients to rooms.
  • Give assistance to clerical staff when requested.

Please Don't

  • Do not review or write any patient information in patient charts.
  • Do not participate in any clinical procedures.
  • Do not wear scrubs.

The following observed signs or patient complaint should be called to a nurse's attention

  • Breathing difficulty
  • Severe pain
  • Chest pain of any kind
  • Convulsive activity
  • Bleeding