Orthopaedic Patient Assistance

Purpose

To assist the staff on the ortho-trauma and surgical specialty unit in comfort care for patients and their families

Reports To

Unit charge nurse at beginning of each shift for assigned duties

Days/Hours

Noon–8:00 pm daily as assigned

Duties/Responsibilities

  • Complete department orientation prior to first volunteer shift
  • Notifies charge nurse if first shift on unit in order to receive orientation and tour of unit
  • Orient new patients and their families to their room: lights, tv, call button, bathroom, wipe off board, telephone #, visiting hours, and the like (use orientation checklist in white admission folder that all patients receive)
  • Escort patients being discharged if needed
  • Escort the dietary associate as he/she passes trays to assist patients with the set up of their meal
  • Assist patients with limitations with meals as requested
  • Visit with patients that may not have visitors
  • Get books and/or movies for patients
  • Utilize activity closet for extra activities at patient’s request
  • Assist family members needing direction to the cafeteria, Starbucks, pharmacy, or other areas of the hospital
  • Stock unit clean utility rooms with extra stock in unit copy room
  • Stock patient room “staff supply white plastic bins” (supplies in copy room & may need charge nurse assistance in getting some supplies out of omnicell)
  • Stock the blanket warmers (north and south medrooms and west hallway clean utility room)
  • Stock the family waiting room with supplies in the kitchen drawers
  • Take empty patient food trays out of room (always show staff member the tray before placing on dirty cart so they can document the percentage of food eaten)
  • Other duties as requested by the staff