The Gift of Service

"Oddly enough, my time as a volunteer may have done more for me than for anyone. The great experiences I have had and the people I have met through volunteering have changed my life."


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University Hospital

Neurosciences Clinic Information/Patient Assistance

Purpose: 

Provide support to the Clinical staff      

Reports to:    

Unit Manager

Days/Hours:

Monday through Friday, 8:30 am to 4:30 pm

Duties/Responsibilities:

  • Answer incoming phone calls and provide information to callers directing them appropriately.
  • Perform confirmation calls to patients for upcoming appointments.
  • Assist staff in pulling voicemails and communicating those calls through the data base.
  • Assist with New Patient Questionnaire mailings.
  • Assist with scanning documents and posting them to the correct accounts.
  • Round on patients in clinic rooms.  Offer snacks and any information of delays.
  • Perform all other duties as requested and/or directed.