University Hospital & Clinics
Emergency Room
Purpose
To support the Emergency Room staff
Reports To
Volunteer Service Coordinator
Days/Hours
Varying shifts
Qualifications
Open to all Health Sciences students and adults (Must be 18 or over)
Duties/Responsibilities
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Check in with the charge nurse at the beginning of each shift
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Receive direction from the Emergency Room Staff
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Introduce self as a volunteer to the staff and patients
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Make patient rounds, (leave door open), offer reassurance
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Maintain patient privacy and confidentiality at all times
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Do not review or write any patient information in patient charts
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Do not participate in any clinical procedures
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Do not wear scrubs
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Ensure that all patients have access to "call lights" except in rooms 13 and 14 (These are psych. rooms)
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Pick-up labs
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Transport patients to X-Ray and/or MRI, as requested
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Escort patients to rooms
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Give assistance to clerical staff when requested
The following observed signs or patient complaint should be called to a nurse's attention
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Breathing difficulty
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Severe pain
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Chest pain of any kind
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Convulsive activity
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Bleeding
