The Gift of Service

"Oddly enough, my time as a volunteer may have done more for me than for anyone. The great experiences I have had and the people I have met through volunteering have changed my life."


Other Resources








University of Utah Health Care

Visitor Services Valet Assistant

Purpose

Provide support to the Information Desk personnel.

Reports To

Spencer Daines, Valet Supervisor; Chris Shirley, Customer Service Manager

Days/Hours

  • Varying shifts, Monday - Friday

Volunteer Duties/Responsibilities

  • Responsible to guide patients in to valet stalls and assist with traffic flow.
  • Writes claim tickets for patients and explains valet service process.
  • Assists the service officer in the retrieval of wheelchairs for patient use.
  • Functions as a line attendant taking claim tickets and retrieving keys from the key box.
  • Counts the previous day’s tickets.
  • May be asked to retrieve cars in times of high volume (must pass University driving test and be able to drive a manual transmission).
  • Receives, greets and must be able to give verbal directions to visitors so as to get them to appropriate person or office.
  • Must be able to stand for extended periods of time and be able to walk people to different locations throughout the hospital.
  • Answers questions about the organization and associated activities.
  • Must be able to assist patients and family into the hospital, walking or by wheelchair.
  • Perform all other duties as requested and/or directed.