The Infectious Disease Clinic (Clinic 1A) case management program consists of onsite medical case management to assess a patient's psychosocial needs and coordinate care with the HIV treatment team. Additionally, the team also provides outreach case management services, and managers educate and link patients to community resources which promote health and self-sufficiency.

Six medical outreach case managers and one lead case manager make up the team, all with HIV and social work backgrounds. Case managers provide community-based assessment, monitoring, and evaluation of patients who require more intensive follow-up and assistance. Each case manager works directly with the HIV medical provider to coordinate overall treatment goals and provide continuity of care across the patient's spectrum of medical and psychosocial needs.

Case management services are available to all Clinic 1A patients regardless of level of need and continue as long as the patient is enrolled in medical care.