Office Of Public Affairs
University of Utah Health Plans Ranks #1 in Overall Health Plans, 5 Years in a Row
Utahns rated Healthy U as the top overall health plan for the fifth year in a row
Jan 29, 2013 3:46 PM
Salt Lake City, UT—In the annual Consumer Assessment of Health Plans Survey (CAHPS), Utahns rated Healthy U as the top overall health plan for the fifth year in a row. Healthy U has consistently scored above average compared with other state Medicaid programs. The survey focuses on the care a member receives- from customer service needs to a member’s overall satisfaction with their health plan.
A random sample of members from each health plan were selected and mailed a survey in February 2012. The following are key issues in which Utahns found Healthy U to be above average:
- Higher than average in overall health plan rating
- Above average in customer service
- Above the state average in physician ratings
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Assistant Vice President , Office of Public Affairs
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