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Utah Regional Leadership Education in Neurodevelopmental and related Disabilities

At the start time of the event click on the play button to view the presentation.
If the Live Stream does not start please *click here*.

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Answers to common video troubleshooting questions.

Nothing happens when I click on the "Play" button. How do I view the Live Stream?

At the start time of the event click on the play button to view the Live Stream.  If the Live Stream does not start please check to see if the play button has changed. 

no video This icon it means there is currently no live stream available.  Please verify the event broadcast time. 

I received an Adobe ActionScript error.  What should I do?

This is due to a disruption to the live video stream and your browser is unable to process the request.  Please close the error message window and refresh your browser or close your browser and open it again.

What can I do if the video playback stops or plays slowly?

Playback should not stop or stall under normal circumstances. However, video delivery may be disrupted during periods of internet congestion or when too many computer applications are open at the same time.  If playback stalls, stops or plays slowly, try one or all of the following:

Why doesn't audio and video play at all?

If you are trying to view the live event outside of its scheduled time you will not be able to do so.

Video can take 4 -10 seconds to display or you may be running a content filter, antivirus application or proxy accelerator that is preventing the streaming of video content.  Please verify that you do not have any of these services and try again. If the problem persists please contact Utah Telehealth Network Customer support at (801) 585-2426.  

I'm still having problems, how can I contact someone for help?

If you do not see the answer to your question from the solutions above, or if you have further questions, comments or suggestion on how we can improve, please contact:

Utah Telehealth Network Customer Support
(801) 585-2426.