Volunteer Services

The Gift of Service

"Oddly enough, my time as a volunteer may have done more for me than for anyone. The great experiences I have had and the people I have met through volunteering have changed my life."

The gift of service

Emergency Room

Purpose

To support the Emergency Room staff

Reports To

Volunteer Service Coordinator

Days/Hours

Varying shifts

Qualifications

Open to all Health Sciences students and adults (Must be 18 or over)

Duties/Responsibilities

  • Check in with the charge nurse at the beginning of each shift
  • Receive direction from the Emergency Room Staff
  • Introduce self as a volunteer to the staff and patients
  • Make patient rounds, (leave door open), offer reassurance
  • Maintain patient privacy and confidentiality at all times
  • Do not review or write any patient information in patient charts
  • Do not participate in any clinical procedures
  • Do not wear scrubs
  • Ensure that all patients have access to "call lights" except in rooms 13 and 14 (These are psych. rooms)
  • Pick-up labs
  • Transport patients to X-Ray and/or MRI, as requested
  • Escort patients to rooms
  • Give assistance to clerical staff when requested

The following observed signs or patient complaint should be called to a nurse's attention

  • Breathing difficulty
  • Severe pain
  • Chest pain of any kind
  • Convulsive activity
  • Bleeding