Emergency Room
Purpose
To support the Emergency Room staff
Reports To
Volunteer Service Coordinator
Days/Hours
Varying shifts
Qualifications
Open to all Health Sciences students and adults (Must be 18 or over)
Duties/Responsibilities
- Check in with the charge nurse at the beginning of each shift
- Receive direction from the Emergency Room Staff
- Introduce self as a volunteer to the staff and patients
- Make patient rounds, (leave door open), offer reassurance
- Maintain patient privacy and confidentiality at all times
- Do not review or write any patient information in patient charts
- Do not participate in any clinical procedures
- Do not wear scrubs
- Ensure that all patients have access to "call lights" except in rooms 13 and 14 (These are psych. rooms)
- Pick-up labs
- Transport patients to X-Ray and/or MRI, as requested
- Escort patients to rooms
- Give assistance to clerical staff when requested
The following observed signs or patient complaint should be called to a nurse's attention
- Breathing difficulty
- Severe pain
- Chest pain of any kind
- Convulsive activity
- Bleeding

