(
out of
117
reviews
)
Specialties
Patient Rating
5.0
/5
( out of
117 reviews
)
The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers. The scale on which responses are measured is 1 to 5 with 5 being the best score.
Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.
Board Certification and Academic Information
| Academic Departments |
Surgery
-Midlevel |
|---|---|
| Academic Divisions |
Plastic & Reconstructive Surgery
|
I've been seeing Hailey for years. She is the best! I recommend her to everyone needing laser services. She's an expert!
superb at her job.
Hailey is always friendly and knowledgeable!
Hailey is consistently awesome! Has great advice and is personable and friendly!
Hailey is incredibly caring and extremely knowledgeable.
Hailey Richards does amazing work. I and several members of my family have received treatments from her and we are all very impressed by her quality and care. Highly recommended!
She is the best!
Professional, respectful, and an overall delight to work with.
Hailey is amazing, she is the best thank you
Hailey is extremely talented, professional and caring. I can't imagine going to anyone else.
Mrs Richards is excellent at communication and listening
She is perfect!
I've seen Hailey nearly as long as she's been a the U, and she's just the best. I hope she never leaves.
Hailey is the best! She always makes me feel like she cares about me personally and professionally.
Excellent person and he explained everything to me in detail. [TRANSLATED]
Hailey is the greatest aesthetician! I've gone to her for years now!
Hailey is experienced, skilled, professional, and personable. I'm very happy with her care and it was worth the wait to get in with her.
Knowledgeable, professional, darling, charming, efficient.
Her patient care, knowledge of procedures and professionalism is so refreshing! Not only does she listen but answer you questions and concerns right away and makes sure you understand everything she explains. She is definitely top of her field!
Hailey is great!
Hailey is great at making patients feel comfortable. She is knowledgeable and efficient. Her instructions are clear and thorough.
She's great. Always on time. Knows what she's doing and very professional
Hailey is so personable.
Hailey is incredibly knowledgeable and caring.
Hailey is professional, skilled, friendly, and the best esthetician! Her schedule is very busy but I make sure I book ahead when I see her. Like I said, she's a Master Esthetician because of her extensive experience and her time in the business. She's the best!
Wonderful experience with Hailey!
Hailey is a true professional. Appointments are cordial, efficient, and beyond satisfactory. If you have the patience to book ahead, you will have a good experience.
Hailey is amazing! So knowledge, friendly, and puts you right at ease.
Hailey is the best!!
Hailey is the best aesthetician! Professional, knowledgeable, and friendly. I always book ahead with her.
She's amazing! Let her do Botox again.
Hailey is wonderful! I look forward to seeing her for my laser treatments. She is knowledgeable and helpful but also fun and hilarious!
Hailey is wonderful. Making appointments is very difficult unless you talk directly to Hailey. Appointments are also hard to get unless you book months in advance.
Hailey Richards is the consumate professional. She is extraordinary and excellent at what she does.
Love her to death. She is the best. [NAME REMOVED]
Excellent care!
Miss Richards is always very kind and patient, and very professional. She is always willing to accommodate my special requests. I look forward to my visits!
Hailey is very professional and also a very lovely person. She goes the extra mile to make sure she addresses all of your questions and/or concerns that you may have. She is wonderful!
Haily is the best and so knowledgeable! She pays attention to detail and makes me feel like she genuinely cares about me.
Hailey is the best! She has years of experience so I trust her advice.
This was my first time doing laser and Hailey was so kind and explained everything she was doing throughout the process. It was so fast and very comfortable.
Hailey is wonderful. Professional but very warm and personable, great bedside manner, and great at what she does. I would recommend her to anyone.
Hailey is such a professional. She is so quick and efficient and I felt so comfortable in her presence while getting services that are in intimate areas of the body. I'm above and beyond blown away by the quality of care I received, she is exceptional!
She is very personable and makes you feel comfortable. Knowledgeable and caring demeanor.
I will only go to Hailey. She's my favorite provider A+++ quality care!
She is truly amazing at what she does. She is a fabulous provider. I constantly recommend her to friends and family.
Hailey is always prompt, professional, and thorough. She's the best!
Hailey, is great she is always on time. She makes sure you are comfortable for your treatment. The treatments that are offered are at spas. However, I feel safe having them done in a hospital setting. encase there might be a mishap. Which has never happened. Thanks Hailey.
Hailey is professional and also such a pleasure to be around. She is a great example of how practicing medicine is an art form--she has come up with techniques to help minimize discomfort for patients during laser hair treatments. I have been to many providers for the same service and absolutely no one comes close to helping me achieve the same great results while minimizing discomfort and also making me feel at ease. She is amazing at what she does, and I wish she could do trainings for other providers to disseminate her tips/tricks, especially for individuals with more melanin, for which laser hair treatment can be very painful or even cause skin damage.
Hailey Richards is the best. She's better at laser than most dermatologists. I've gone to Hailey for years, and she's the only professional I trust with my facial care.
She is so nice and easy to work with. She makes the experience enjoyable.
Hailey is very professional in her work! She made me feel relaxed and comfortable during and after my procedure. She made sure to answer any questions I had.
Hailey Richards is extremely skilled in her craft. I would recommend her to anyone for aesthetic treatments. I have been coming to her for years and I won't go anywhere else for laser treatments. Your skin will thank you if Hailey is your provider!
A remarkable efficient and very kind. She explained everything and even went back over the procedure to include parts I might like covered. Appreciate her help and making me feel totally comfortable. I already want to recommend her!!
Hailey is excellent! Attentive, caring and flexible to accommodate my busy schedule.
Don't see anyone else for my roseacea treatments- Hailey is the best!
Hailey is amazing, I really enjoyed seeing her, she made me feel very comfortable during my treatment, and felt like she listened to me. Thank you Hailey you are the best.
Hailey is the absolute best. Great service and attention to detail. Great bed side manners. Just great overall!!!
I love Hailey Richards!! She makes you feel comfortable and she listens to concerns. Then she always makes sure you are leaving your treatment feeling good and satisfied with the course of treatment! If I could give her 10 stars I would. She is an absolute blessing.
Service and being personable have been great with Hailey!
Doesn't get any better than Hailey. You are in good hands. She is a very warm and caring person.
Hailey is so amazing, providing expert therapies, and care. Thank you so much for all she does
Hailey is amazing, and I refer everyone to her. She takes the time to get to know her patients and does everything within her control to make them comfortable.
Hailey Richards, NP was so thorough, professional, and efficient in guiding me towards my care.
Hailey is the best of the best, a true professional, and clearly an expert in her field. She's thorough, listens and explains everything completely. She's also kind and caring. She's wonderful.
Hailey Richards is awesome! Consummate professional; very knowledgeable; punctual; and a wonderful person.
Hailey is the greatest esthetician! Professional, caring, and so knowledgeable! I always feel rejuvenated after my visits with her. I've been going to her for years. Thanks Hailey, you're the best!
Hailey is fantastic! She is professional, thorough, and kind.
She is great!!!!! Know her stuff. She can answer most questions about the face. My friends want to start coming to her, because they can see results in my skin. They know I vet my people and they know how picky I am about people who work on me. Thanks Hailey, for making me look great!!!
Hailey is the best medical aesthetician! She is highly skilled and knowledgeable, enthusiastic, reassuring, and gives clear instruction. Thank you Hailey for normalizing wanting to look your best!
Haley was lovely and very informative
Outstanding bedside care - knowledgeable, caring, and honest.
Hailey is the best. She is very experienced, professional, caring, accessible and fun to talk with. I look forward to my appointments with her!
She is the best she make you feel comfortable at all times. She listen to you if you have a problem area.
Hailey is great! She was amazing at letting me know what to expect from a cost and pain perspective as well as outlining everything I needed to know about how to take care of my skin before and after our session to start removing my tattoo. She was kind, direct, and absolutely knew what she was doing. I'm actually looking forward to making more progress over the next little bit!
Hailey provides excellent patient care. Friendly, knowledgeable and has a gift of putting your mind at ease.
Hailey is awesome. Very knowledgeable.caring and attentive
love Hailey Richards. She always does such a wonderful job!!
Haile is simply awesome
Best esthetician on this side of the world. Thank you!
Hailey Richards is very pleasant but also efficient taking care of me quickly, but with kindness.
She is the best!!
Hailey always gives her best!
Hailey is fantastic. Great "bedside manner" and fantastic medical aesthetician. I have recommended her many times.
The questions about nurse doesnt apply. Only the ones about Hailey
She's the best!
She is the best! Very professional, always on time . Great bedside manner.
Great, professional, knowledgeable, nice
Hailey is the best!
I love Hailey, I have been coming to her for almost 10 years now. She is thoughtful, thorough, and listens to what I need. I would not trust many people to put chemicals on my face, but Hailey has a way to make me feel comfortable and safe.
She was great and made me feel comfortable
Love Hailey so much! Ill never go see anyone else
Hailey is exceptional. I trust and value her recommendations and know I will be given the best care.
Ive gone to Hailey for years because shes professional, skilled in so many procedures and ethical. Ive had microdermabrasion, laser treatment and brow tinting. I always come out from her office feeling great! Shes way better at laser treatments than many dermatologists. She truly knows her profession and she provides awesome service!
She is AWESOME. I feel like I have an esthetician.
She is very professional and approachable.
Hailey makes you feel comfortable and relaxed while she works! That is important to me.
Hailey is a professional and really good at what she does.
Hailey is so pleasant and kind to be a patient of hers. I was treated professionally and she is very knowledgeable of her practice.
Hailey was great. She took the time to answer all of my questions and provide me with information for future appointments.
Hailey is very knowledgeable, great at what she does, is warm, caring, enthusiastic and easy to talk to.
My previous note was entirely in regards to Hailey Richards - she is exceptional.
She is super sweet, helpful, understanding, and has a great memory. She remembered things I said for 2 months ago.
Hailey is extremely kind, knowledgeable, and professional. She has outstanding bedside manners that make a potentially uncomfortable experience easy for the patient. She was extremely patient with me when I started laser hair removal, since I had a laundry list of questions, and continues to show a high level of care in what she does. She is very thorough as well and ensures you are happy with your results. Have recommended her and will continue to do so. Hailey is the best!
She is so sweet and really cares about my experience.
I really liked her. She is outstanding!
She is great
Hailey is the best!!
Hailey is personable and professional. She is also very thoughtful about patient care. I was nervous to get started with treatment due to the anticipated discomfort but Hailey puts you at ease and is very efficient. I look forward to each of my appointments because of how wonderful she is and the great outcomes from her treatment.
Hailey is the best! Shes done my treatments for years and shes always been absolutely amazing. She is so sweet and personable, and makes me feel super comfortable which is magical because obviously its painful. Ive only been to someone else a few times when Haley wasnt available and I can tell you from comparison shes the absolute best. I tell all my friends how happy Ive been with my results and my experience.
Highest recommendation: Hailey Richards is great! She's a consummate professional, very knowledgeable & experienced, and she excels at matching the appropriate treatment to her clients' needs based on their different skin types and goals, as well as explaining different procedures. She's honest about what results can be expected, which we appreciate. Hailey's delightful personality is a pleasure to be around.
Excellent
Hailey is professional and her patient care is great. Her knowledge of the procedure, equipment used and her ability to answer my questions and address any concerns was phenomenal! She is very upfront and honest with her answers while still showing concern. My visit with her exceeded my expectations.
Hailey Richards is the absolute BEST! Amazing professional with exceptional communication skills.
Hailey is caring, organized, meticulous, on time, pleasant, remembers me, and is professional. Always a great experience!!
Friendly, efficient, knowledgeable, would highly recommend Hailey!
Es una excelente persona y es muy profesional en lo que hace me encanta su servicio y su amabilidad