(
out of
165
reviews
)
Board Certification
|
National Commission on Certification of Physician Assistants
|
Patient Rating
4.9
/5
( out of
165 reviews
)
The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers. The scale on which responses are measured is 1 to 5 with 5 being the best score.
Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.
Board Certification and Academic Information
| Academic Departments |
Physical Medicine & Rehabilitation
-Advanced Practice Clinician |
|---|---|
| Board Certification |
National Commission on Certification of Physician Assistants
|
Jessica listened carefully to my concerns and took the time to explain next steps very clearly.
I thinkshe is very thorough and made me feel comfortable. We dicussed every thing that was concerning me.
Jessica is Avery skilled clinician who's bedside manner is amazing. Her MA is very knowledgeable of how Hessica works with her patients and does an excellent job in communicating my concerns and goals to Jessica so she is ready to discuss my options and help me choose from those options. I am 100% in step with my care team's treatment.
She was fantastic'
Jessica did a great job of helping me with arthritis pain in my neck. She & Dr. Conger arranged for me to receive an ablation procedure, which has solved the problem.
She listen to me and took the time to explain things in detail. I really appreciate that.
She did a great job, everything she was doing was in her hands, thank you. [TRANSLATED]
Jessica Mercado seem to be very professional very kind and was willing to see what I need to have done
I am not able to speak (no voice box) and forgot my electronic prosthetic for communication. Jessica was very patient and adept at lip reading as I attempted to 'speak'. It barely slowed down communication, which was wonderful. It has been a long time since I've had a 'regular' conversation with someone. And of course Jessica gave me a wonderful course of treatment!
She was great and listened to my concerns and addressed them
Jessica take excellent care of me. Very good listener and very caring.
very understandable listen to my needs very good.
Dr. Mercado has been great to work with concerning my back issues and treatment I highly recommend Dr. Mercado.
Jessica did an amazing job listening to me and working to understand my concerns; she was very informative and wasn't dismissive like other care providers have been.
Thumbs up
Very kind skilled and caring
She knows her stuff and follows through.
HIGHLY RECOMMENDED!!!
I felt Dr Mercado cared about me and my concerns.
I met with Jessica Mercado after a month of pain (lower spine injury) and being unable to live normally. I was given a seemingly simple solution, with a referral for a test to give insight into the injury. After the results were available, I met with Jessica again, who was able to point out a couple potential areas of near-future worry, related to my injury. Jessica had me do some movements to help understand the impact and why there could be problems. During the visit, Jessica Mercado was upbeat and seemed sincerely concerned about me, not just my immediate comfort, but how I might be able to move and live 5-10 years from now. To clarify my related issues, Jessica created a referral to follow up with a Rheumatology specialist. I was grateful to meet with a professional who was knowledgeable and able to help me understand the possible long-term consequences of not addressing present issues. Thank you, Jessica!
Very good service [TRANSLATED]
Dr Mercado is amazing. She is knowledgeable, listtens to concerns and is genuinely concerned about helping me get the proper treatments to resolve the issue .
I had a great experience with her. She explained what is happening with my back and how to best treat it. Highly recommend.
she really cares about her patients
Jessica is a professional, she has excellent follow thru. I do recommend her.
She treats you with respect no matter who you are. She also is very thorough and wants only to get you better.
Jessica did a fantastic job. Really took the time to listen, was very knowledgeable and her bedside manor was terrific.
Jessica has been a pleasure to work with. She genuinely cares about her patients and consistently goes above and beyond to ensure they receive the best possible care. Her excellent bedside manner and willingness to take the time to explain things clearly make a real difference. I've truly appreciated working with her and am grateful for the care I've received.
She really cares and listens to your comments. I would recommend her for sure.
Jessica is great! I only waited in the room to see her for about a minute. She is friendly and knowledgeable. She educated me on some different treatment options down the line that I was happy to hear about. She addressed all my questions and needs. I appreciate having someone who cares in my corner.
Dr. Mercado was very patient with me and answered all my questions. She performed a detailed physical exam and determined the medical course of action to treat my condition. Thank you, doctor. [TRANSLATED]
Jessica is very helpful and caring I really enjoy seeing her
Dr Mercado explains everything. We went over all my options and discussed potential further issues. I trust her very mych
She was great
Very kind and knowledgeable!!
SheÕs great. Listens and offers good direction.
Dr. Lyn is so professional and kind, explain every detail and is to patient answering all my question
She is very caring and a good listener
She was very rude and either didn't take any notes from my prior visit or didn't bother reading any of the notes from my prior visit. Didn't care how I was doing after the last visit and didn't bother asking why I was there just assumed she knew what 'next step' I wanted. Very poor service.
Jessica took the time to answer all my questions and concerns. She explained all my options to get the best results.
Jessica Mercado is very understanding and knowlegeable and professional and takes the time to make you feel your not just a number in line.
Smart and caring.
Jessica provided valuable insights and information. She addressed each of my concerns as well as validating my feelings and questions. She is personable and caring. Together, we built a plan to manage the problems with my back. I left my appointment feeling optimistic for my future and the steps I can take to help myself feel better to put off surgery as long as possible (it's not a matter of if, but when, & the goal is to have the when be as long as far away as possible). I would highly recommend Jessica for anybody who is looking for a practitioner who listens, is accommodating of your concerns & feelings and communicated clearly and openly!
Dr. Jess Mercado. She is an amazing doctor very knowledgeable and uh, I could not ask for A I'm a better doctor to help me with my recovery. I am thankful if I've heard of beyond. I'm the team of doctors helping me with my recovery.
Very good doctor and person, I am fascinated that she is the one treating me. [TRANSLATED]
Jessica is always very helpful
She is great. Communication is good.
Very nice good listening
Dr. Mercado is amazing. I appreciate that she takes her time to listen and troubleshoot my care. She explains everything and has made herself available anytime I need. She is quick to respond to questions and happy to do a virtual visit if I need more. I can't recommend her enough!
I would highly recommend Jessica.
She was very caring and very patient with all my issues and addressed them all very patiently.
Jessica recognized and acknowledged my familiarity and understanding of the condition I was being seen for. She has a great ability to adjusr the conversation at a level that I was comfortable with - neither talking down to me or using vernacular and terms I was unfamiliar with. Jessica was knowledgeable about my condition and thoroughly explained all treatment options. She is personable and friendly. I highly recommend Jessica Mercado!
She is very personable and listens to all my needs.
Very caring,respectful,responsive and knowledgeable.
Jessica made my wife and I at ease during our visit she explained my MRI to us so we could understand my issues. Jessica was fun to work with.
I really like Jessica she is a great Provider
Jessica is an excellent doctor, she is very friendly and knowledgeable. She takes the time to explain the issues and provide all the possible solutions.
Jess is amazing. She is empathetic and sweet and I really feel like she hears me. Thanks Jess!!!
She was very knowledgeable about the MRI and what to do next. Totally agree.
Jess was very sweet and helpful
This was my first visit with her and I was very impressed. She was not rushed and took her time explaining my x-rays and the overall plan she thought was necessary to improve my health. She was very friendly and took the time to really listen to me.
Dr Mercado is a caring and compassionate doctor who listens to me and explains everything so I understand. Has come up with a plan WITH ME that will help me manage my pain
Nothing to critique. Jessica listened and answered my questions and when she didn't know she asked Dr conger and then informed me on her findings.
Muy profesional en su trato medico conmigo. Me hizo saber en detalle cuales serian los pasos medicos a seguir para superar mi mal de salud.
Jessica listen to what you have to say and find away to help the problem
Would recommend her.
I really felt like Dr Mercado saw me as an important part of my team and really listened to all of my concerns with patience and compassion
Es excelente medico.
Dr. Mercado is so kind and so human. She explained things to me in a way that was so easy to understand but also communicated to me that she cared about what I was going through as well. I didn't feel rushed with her, she really takes her time with every patient.
Jessica (Jess) is highly competent, professional and yet personable. She help me understand the possible causes of my condition and plausible solutions. Then recommended a treatment plan.
Jessica is very thorough , explained what I may be looking at, & took time to go over my X-rays from the past & present day.
Understands. Good listener. Fun. Can laugh in her office and feel comfortable.
Dr. Mercado is very comprehensive and makes sure the care or treatment needed is done.
Take time to listen. There are things I would tell you that I wouldn't/didn't share with the nurse.
Very sweet and knowledgeable and pays attention to where I am at and love she knows I'm coming from out of state.
Jessica is very professional and caring
Jessica was very helpful and she responds to my questions quickly. She's awesome.
She is very caring. Thank you.
She was wonderful to work with and listened very carefully about my concerns and problems that I was having. She made recommendations for me to see about other problems. She told me that she wanted to get information from another doctor and she wanted to look over what they had done and she said that she would get back to me as soon as she could look at the information. I was impressed with her willingness to do what was needed for my problems
She was very knowledgeable, kind and considerate.
She tried her best but was not able to answer our questions. She seemed to be put in a postiin she was not prepared for. This is the second time I have had a student instead of the specialist, yet I still have to pay a co pay for the specialist.
Outstanding care from this provider. I strongly recommend PA Mercado to anyone dealing with back pain.