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Jessica Mercado
( out of 165 reviews )

Jessica Mercado, PA-C

Languages spoken: English

Clinical Locations

Primary Location

South Jordan Health Center

5126 West Daybreak Parkway
South Jordan , UT 84009

Jessica Mercado is excited to join the Physical Medicine and Rehabilitation team at the University of Utah South Jordan Health Center in close collaboration with Dr. Aaron Conger. Prior to coming to the University of Utah, she attended Physician Assistant school at Rocky Mountain University. Before moving to Utah, Jess attended the University of Florida for her Bachelor of Science degree in Biology with experience working in a Pain Medicine office, specializing in spinal disorders.

In her free time, Jess enjoys snowboarding, horseback riding and exploring the outdoors with her dog.

Board Certification

National Commission on Certification of Physician Assistants

Patient Rating

4.9 /5
( out of 165 reviews )

The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers. The scale on which responses are measured is 1 to 5 with 5 being the best score.


2026-03-30
SOUTH JORDAN HEALTH CENTER

Jessica listened carefully to my concerns and took the time to explain next steps very clearly.

2026-03-22
SOUTH JORDAN HEALTH CENTER

I thinkshe is very thorough and made me feel comfortable. We dicussed every thing that was concerning me.

2026-03-16
SOUTH JORDAN HEALTH CENTER

Jessica is Avery skilled clinician who's bedside manner is amazing. Her MA is very knowledgeable of how Hessica works with her patients and does an excellent job in communicating my concerns and goals to Jessica so she is ready to discuss my options and help me choose from those options. I am 100% in step with my care team's treatment.

2026-02-26
SOUTH JORDAN HEALTH CENTER

She was fantastic'

2026-02-23
SOUTH JORDAN HEALTH CENTER

Jessica did a great job of helping me with arthritis pain in my neck. She & Dr. Conger arranged for me to receive an ablation procedure, which has solved the problem.

2026-02-21
SOUTH JORDAN HEALTH CENTER

She listen to me and took the time to explain things in detail. I really appreciate that.

2026-02-20
SOUTH JORDAN HEALTH CENTER

She did a great job, everything she was doing was in her hands, thank you. [TRANSLATED]

2026-02-16
SOUTH JORDAN HEALTH CENTER

Jessica Mercado seem to be very professional very kind and was willing to see what I need to have done

2026-02-07
SOUTH JORDAN HEALTH CENTER

I am not able to speak (no voice box) and forgot my electronic prosthetic for communication. Jessica was very patient and adept at lip reading as I attempted to 'speak'. It barely slowed down communication, which was wonderful. It has been a long time since I've had a 'regular' conversation with someone. And of course Jessica gave me a wonderful course of treatment!

2026-02-04
SOUTH JORDAN HEALTH CENTER

She was great and listened to my concerns and addressed them

2026-01-18
SOUTH JORDAN HEALTH CENTER

Jessica take excellent care of me. Very good listener and very caring.

2026-01-13
SOUTH JORDAN HEALTH CENTER

very understandable listen to my needs very good.

2025-12-19
SOUTH JORDAN HEALTH CENTER

Dr. Mercado has been great to work with concerning my back issues and treatment I highly recommend Dr. Mercado.

2025-12-08
SOUTH JORDAN HEALTH CENTER

Jessica did an amazing job listening to me and working to understand my concerns; she was very informative and wasn't dismissive like other care providers have been.

2025-11-17
SOUTH JORDAN HEALTH CENTER

Thumbs up

2025-11-01
SOUTH JORDAN HEALTH CENTER

Very kind skilled and caring

2025-10-30
SOUTH JORDAN HEALTH CENTER

She knows her stuff and follows through.

2025-10-18
SOUTH JORDAN HEALTH CENTER

HIGHLY RECOMMENDED!!!

2025-10-12
SOUTH JORDAN HEALTH CENTER

I felt Dr Mercado cared about me and my concerns.

2025-10-06
SOUTH JORDAN HEALTH CENTER

I met with Jessica Mercado after a month of pain (lower spine injury) and being unable to live normally. I was given a seemingly simple solution, with a referral for a test to give insight into the injury. After the results were available, I met with Jessica again, who was able to point out a couple potential areas of near-future worry, related to my injury. Jessica had me do some movements to help understand the impact and why there could be problems. During the visit, Jessica Mercado was upbeat and seemed sincerely concerned about me, not just my immediate comfort, but how I might be able to move and live 5-10 years from now. To clarify my related issues, Jessica created a referral to follow up with a Rheumatology specialist. I was grateful to meet with a professional who was knowledgeable and able to help me understand the possible long-term consequences of not addressing present issues. Thank you, Jessica!

2025-10-03
SOUTH JORDAN HEALTH CENTER

Very good service [TRANSLATED]

2025-10-03
SOUTH JORDAN HEALTH CENTER

Dr Mercado is amazing. She is knowledgeable, listtens to concerns and is genuinely concerned about helping me get the proper treatments to resolve the issue .

2025-09-28
SOUTH JORDAN HEALTH CENTER

I had a great experience with her. She explained what is happening with my back and how to best treat it. Highly recommend.

2025-09-28
SOUTH JORDAN HEALTH CENTER

she really cares about her patients

2025-09-18
SOUTH JORDAN HEALTH CENTER

Jessica is a professional, she has excellent follow thru. I do recommend her.

2025-08-28
SOUTH JORDAN HEALTH CENTER

She treats you with respect no matter who you are. She also is very thorough and wants only to get you better.

2025-08-21
SOUTH JORDAN HEALTH CENTER

Jessica did a fantastic job. Really took the time to listen, was very knowledgeable and her bedside manor was terrific.

2025-08-14
SOUTH JORDAN HEALTH CENTER

Jessica has been a pleasure to work with. She genuinely cares about her patients and consistently goes above and beyond to ensure they receive the best possible care. Her excellent bedside manner and willingness to take the time to explain things clearly make a real difference. I've truly appreciated working with her and am grateful for the care I've received.

2025-08-09
SOUTH JORDAN HEALTH CENTER

She really cares and listens to your comments. I would recommend her for sure.

2025-08-07
SOUTH JORDAN HEALTH CENTER

Jessica is great! I only waited in the room to see her for about a minute. She is friendly and knowledgeable. She educated me on some different treatment options down the line that I was happy to hear about. She addressed all my questions and needs. I appreciate having someone who cares in my corner.

2025-07-16
SOUTH JORDAN HEALTH CENTER

Dr. Mercado was very patient with me and answered all my questions. She performed a detailed physical exam and determined the medical course of action to treat my condition. Thank you, doctor. [TRANSLATED]

2025-07-11
SOUTH JORDAN HEALTH CENTER

Jessica is very helpful and caring I really enjoy seeing her

2025-07-05
SOUTH JORDAN HEALTH CENTER

Dr Mercado explains everything. We went over all my options and discussed potential further issues. I trust her very mych

2025-06-30
SOUTH JORDAN HEALTH CENTER

She was great

2025-06-30
SOUTH JORDAN HEALTH CENTER

Very kind and knowledgeable!!

2025-06-28
SOUTH JORDAN HEALTH CENTER

SheÕs great. Listens and offers good direction.

2025-06-25
SOUTH JORDAN HEALTH CENTER

Dr. Lyn is so professional and kind, explain every detail and is to patient answering all my question

2025-06-23
SOUTH JORDAN HEALTH CENTER

She is very caring and a good listener

2025-06-15
SOUTH JORDAN HEALTH CENTER

She was very rude and either didn't take any notes from my prior visit or didn't bother reading any of the notes from my prior visit. Didn't care how I was doing after the last visit and didn't bother asking why I was there just assumed she knew what 'next step' I wanted. Very poor service.

2025-06-08
SOUTH JORDAN HEALTH CENTER

Jessica took the time to answer all my questions and concerns. She explained all my options to get the best results.

2025-06-06
SOUTH JORDAN HEALTH CENTER

Jessica Mercado is very understanding and knowlegeable and professional and takes the time to make you feel your not just a number in line.

2025-05-30
SOUTH JORDAN HEALTH CENTER

Smart and caring.

2025-05-19
SOUTH JORDAN HEALTH CENTER

Jessica provided valuable insights and information. She addressed each of my concerns as well as validating my feelings and questions. She is personable and caring. Together, we built a plan to manage the problems with my back. I left my appointment feeling optimistic for my future and the steps I can take to help myself feel better to put off surgery as long as possible (it's not a matter of if, but when, & the goal is to have the when be as long as far away as possible). I would highly recommend Jessica for anybody who is looking for a practitioner who listens, is accommodating of your concerns & feelings and communicated clearly and openly!

2025-05-08
SOUTH JORDAN HEALTH CENTER

Dr. Jess Mercado. She is an amazing doctor very knowledgeable and uh, I could not ask for A I'm a better doctor to help me with my recovery. I am thankful if I've heard of beyond. I'm the team of doctors helping me with my recovery.

2025-04-24
SOUTH JORDAN HEALTH CENTER

Very good doctor and person, I am fascinated that she is the one treating me. [TRANSLATED]

2025-04-17
SOUTH JORDAN HEALTH CENTER

Jessica is always very helpful

2025-04-13
SOUTH JORDAN HEALTH CENTER

She is great. Communication is good.

2025-04-11
SOUTH JORDAN HEALTH CENTER

Very nice good listening

2025-04-09
SOUTH JORDAN HEALTH CENTER

Dr. Mercado is amazing. I appreciate that she takes her time to listen and troubleshoot my care. She explains everything and has made herself available anytime I need. She is quick to respond to questions and happy to do a virtual visit if I need more. I can't recommend her enough!

2025-04-09
SOUTH JORDAN HEALTH CENTER

I would highly recommend Jessica.

2025-02-27
SOUTH JORDAN HEALTH CENTER

She was very caring and very patient with all my issues and addressed them all very patiently.

2025-02-21
SOUTH JORDAN HEALTH CENTER

Jessica recognized and acknowledged my familiarity and understanding of the condition I was being seen for. She has a great ability to adjusr the conversation at a level that I was comfortable with - neither talking down to me or using vernacular and terms I was unfamiliar with. Jessica was knowledgeable about my condition and thoroughly explained all treatment options. She is personable and friendly. I highly recommend Jessica Mercado!

2025-02-18
SOUTH JORDAN HEALTH CENTER

She is very personable and listens to all my needs.

2025-01-17
SOUTH JORDAN HEALTH CENTER

Very caring,respectful,responsive and knowledgeable.

2025-01-15
SOUTH JORDAN HEALTH CENTER

Jessica made my wife and I at ease during our visit she explained my MRI to us so we could understand my issues. Jessica was fun to work with.

2025-01-04
SOUTH JORDAN HEALTH CENTER

I really like Jessica she is a great Provider

2025-01-01
SOUTH JORDAN HEALTH CENTER

Jessica is an excellent doctor, she is very friendly and knowledgeable. She takes the time to explain the issues and provide all the possible solutions.

2024-12-21
SOUTH JORDAN HEALTH CENTER

Jess is amazing. She is empathetic and sweet and I really feel like she hears me. Thanks Jess!!!

2024-12-21
SOUTH JORDAN HEALTH CENTER

She was very knowledgeable about the MRI and what to do next. Totally agree.

2024-12-20
SOUTH JORDAN HEALTH CENTER

Jess was very sweet and helpful

2024-12-01
SOUTH JORDAN HEALTH CENTER

This was my first visit with her and I was very impressed. She was not rushed and took her time explaining my x-rays and the overall plan she thought was necessary to improve my health. She was very friendly and took the time to really listen to me.

2024-11-28
SOUTH JORDAN HEALTH CENTER

Dr Mercado is a caring and compassionate doctor who listens to me and explains everything so I understand. Has come up with a plan WITH ME that will help me manage my pain

2024-11-27
SOUTH JORDAN HEALTH CENTER

Nothing to critique. Jessica listened and answered my questions and when she didn't know she asked Dr conger and then informed me on her findings.

2024-11-22
SOUTH JORDAN HEALTH CENTER

Muy profesional en su trato medico conmigo. Me hizo saber en detalle cuales serian los pasos medicos a seguir para superar mi mal de salud.

2024-11-20
SOUTH JORDAN HEALTH CENTER

Jessica listen to what you have to say and find away to help the problem

2024-11-15
SOUTH JORDAN HEALTH CENTER

Would recommend her.

2024-11-11
SOUTH JORDAN HEALTH CENTER

I really felt like Dr Mercado saw me as an important part of my team and really listened to all of my concerns with patience and compassion

2024-11-11
SOUTH JORDAN HEALTH CENTER

Es excelente medico.

2024-10-16
SOUTH JORDAN HEALTH CENTER

Dr. Mercado is so kind and so human. She explained things to me in a way that was so easy to understand but also communicated to me that she cared about what I was going through as well. I didn't feel rushed with her, she really takes her time with every patient.

2024-10-13
SOUTH JORDAN HEALTH CENTER

Jessica (Jess) is highly competent, professional and yet personable. She help me understand the possible causes of my condition and plausible solutions. Then recommended a treatment plan.

2024-10-04
SOUTH JORDAN HEALTH CENTER

Jessica is very thorough , explained what I may be looking at, & took time to go over my X-rays from the past & present day.

2024-09-30
SOUTH JORDAN HEALTH CENTER

Understands. Good listener. Fun. Can laugh in her office and feel comfortable.

2024-09-27
SOUTH JORDAN HEALTH CENTER

Dr. Mercado is very comprehensive and makes sure the care or treatment needed is done.

2024-09-09
SOUTH JORDAN HEALTH CENTER

Take time to listen. There are things I would tell you that I wouldn't/didn't share with the nurse.

2024-09-05
SOUTH JORDAN HEALTH CENTER

Very sweet and knowledgeable and pays attention to where I am at and love she knows I'm coming from out of state.

2024-09-02
SOUTH JORDAN HEALTH CENTER

Jessica is very professional and caring

2024-07-18
SOUTH JORDAN HEALTH CENTER

Jessica was very helpful and she responds to my questions quickly. She's awesome.

2024-07-18
SOUTH JORDAN HEALTH CENTER

She is very caring. Thank you.

2024-06-28
SOUTH JORDAN HEALTH CENTER

She was wonderful to work with and listened very carefully about my concerns and problems that I was having. She made recommendations for me to see about other problems. She told me that she wanted to get information from another doctor and she wanted to look over what they had done and she said that she would get back to me as soon as she could look at the information. I was impressed with her willingness to do what was needed for my problems

2024-05-24
SOUTH JORDAN HEALTH CENTER

She was very knowledgeable, kind and considerate.

2024-05-15
SOUTH JORDAN HEALTH CENTER

She tried her best but was not able to answer our questions. She seemed to be put in a postiin she was not prepared for. This is the second time I have had a student instead of the specialist, yet I still have to pay a co pay for the specialist.

2024-04-26
SOUTH JORDAN HEALTH CENTER

Outstanding care from this provider. I strongly recommend PA Mercado to anyone dealing with back pain.


Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.

Jessica Mercado is excited to join the Physical Medicine and Rehabilitation team at the University of Utah South Jordan Health Center in close collaboration with Dr. Aaron Conger. Prior to coming to the University of Utah, she attended Physician Assistant school at Rocky Mountain University. Before moving to Utah, Jess attended the University of Florida for her Bachelor of Science degree in Biology with experience working in a Pain Medicine office, specializing in spinal disorders.

In her free time, Jess enjoys snowboarding, horseback riding and exploring the outdoors with her dog.

Board Certification and Academic Information

Academic Departments Physical Medicine & Rehabilitation -Advanced Practice Clinician
Board Certification
National Commission on Certification of Physician Assistants

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