Behavioral Health Network
We connect University of Utah employees and their families with the right mental health care—quickly, compassionately, and confidentially.
Your Mental Health. Our Mission.
About the Behavioral Health Network
Who we are
Huntsman Mental Health Institute Behavioral Health Network serves as the designated mental health benefit provider for all employees and their dependents at the University of Utah and University of Utah Health.
What we do
We specialize in coordinating care and connecting you with the best mental health resources available through our extensive and continually expanding network of clinical practitioners, private practice providers, and contracted facilities and programs across Utah, representing a broad range of specialties and levels of care. Our care coordinators help ensure you are matched with in-network providers who meet your individualized mental health needs.
Who we serve
University of Utah employees and their dependents enrolled in the university’s benefits plan (excluding CDHP).
Discover your benefits
As an employee or dependent of University of Utah, you have two options to access mental health support. These options vary in cost and the extent of support offered. Explore your benefits and the support available to you.
What is the Employee Assistance Program?
The Employee Assistance Program (EAP) is a confidential counseling and support service available to employees and their immediate family members residing in the same household. While the University of Utah provides this benefit as part of its mental health package, all services are provided by independent EAP providers contracted by the University and are not directly affiliated with it. The EAP offers short-term mental health support and practical resources to help manage everyday challenges. This benefit is separate from medical insurance and is provided by your employer:
- Solution-focused counseling for immediate needs and short-term cases
- Clinical assessments to determine care requirements
- Free seminars and workshops
- Resource referrals
- Legal consultations
- 24/7 crisis support appointments
If you feel that the Employee Assistance Program is not meeting your care needs or if you require a higher level of support than what an (EAP) can offer, please reach out to Huntsman Mental Health Institute Behavioral Health Network (HMHIBHN) team. Send an email at HMHIBHN@hsc.utah.edu or visit the provider search page to find a long-term, in-network provider suited to your needs.
Need help finding the right provider?
Our team is happy to assist.
Why use the Behavioral Health Network
Behavioral Health Network (BHN) connects members with experienced, highly skilled providers who are carefully matched to their clinical needs. While provider availability varies, most members can expect to be scheduled within 1–3 weeks, though exact timing may depend on individual schedules. BHN is committed to delivering timely, personalized, high-quality care for every member.
Huntsman Mental Health Institute - Behavioral Health Network (HMHI-BHN) is your dedicated mental health benefit, designed to make it easier to access high-quality, in-network mental health care. BHN offers comprehensive support through these key features:
- Comprehensive Support & Full Spectrum of Services for All Ages
- Coordinated Inpatient & Outpatient Support
- Personalized Guidance & Reliable Coverage
For urgent requests received during business hours, our care coordinators will prioritize them and make every effort to assist; however, we do not provide emergency assistance. For immediate support, it is recommended to contact appropriate, available crisis services.
If someone is an imminent danger to themselves or others, start by calling or texting 988—the suicide and crisis lifeline staffed by experts within Huntsman Mental Health Institute . 988 is a confidential, no-cost service that is available 24/7. Alternatively, you may take the individual to the emergency room (ER).
Employee Resources
Employee benefits
Explore your benefits and the support available to you.
Mental Health Crisis?
If you or someone you know has a mental health crisis and you don’t know where to turn walk-in to the Crisis Care Center or for youth walk-in to the Youth Crisis Care Program.
If it is an emergency, contact the 988 Suicide & Crisis Lifeline. A no-cost, confidential service available 24/7/365. Call or text 988
Claims and Appeals
Huntsman Mental Health Institute-Behavioral Health Network utilizes University of Utah Health Plans (UUHP) as our claim’s administrator.
Huntsman Mental Health Institute-Behavioral Health Network (or HMHI-BHN)
PO Box 45180
SLC, UT 84145
Fax: 801-281-6121
Phone: 833-981-0213 Option 3