Voluteering In the Emergency Room


To support the emergency room staff

Reports To

Volunteer service coordinator


Varying shifts


Open to all Health Sciences students and adults (Must be 18 or over)


  • Check in with the charge nurse at the beginning of each shift.
  • Receive direction from the emergency room staff.
  • Introduce self as a volunteer to the staff and patients.
  • Make patient rounds (leave door open), offer reassurance.
  • Maintain patient privacy and confidentiality at all times.
  • Ensure that all patients have access to "call lights" except in rooms 13 and 14 (these are psych rooms).
  • Pick-up labs.
  • Transport patients to X-Ray and/or MRI, as requested.
  • Escort patients to rooms.
  • Give assistance to clerical staff when requested.

Please Don't

  • Do not review or write any patient information in patient charts.
  • Do not participate in any clinical procedures.
  • Do not wear scrubs.

The following observed signs or patient complaint should be called to a nurse's attention

  • Breathing difficulty
  • Severe pain
  • Chest pain of any kind
  • Convulsive activity
  • Bleeding