About SCALE-UP Counts

The SCALE-UP Counts study focuses on supporting schools in Utah in managing COVID-19 risks and helping students, school staff and their families stay healthy.

This study involves delivering text messages to faculty and school staff as well as the parents/guardians of students about COVID-19.

Frequently Asked Questions

Who can participate?

Students, parents/guardians, and school staff with:

  • Access to a mobile phone that can receive text messages and phone calls
  • Access to a device (phone or other) with an internet connection

Why should I take part?

Your involvement can make a difference for future COVID-19 prevention efforts among school communities.

If I participate, what will I be asked to do?

You may be asked to:

  • Receive text messages with information about COVID-19, including testing and vaccination
  • Complete questionnaires to gather some basic information and learn about the impact COVID-19 has had on you and your family
  • Receive a follow-up phone call from a health coach

Phone calls with a health coach may be recorded for quality and training purposes. Identifiable information about you will only be shared with the SCALE-UP Counts research team and the RADx-UP program.

Will I receive compensation?

There is no cost to you for participating in this study. Participants can receive gift cards after they answer questionnaires.

Participation in this study is voluntary. You may choose not to answer a question, opt out of receiving messages, withdraw your consent, or end your participation at any time, for any reason, without penalty or loss of benefits.

How do I participate?

If you are interested or would like to learn more please contact us at scaleup.counts.study@hci.utah.edu or 385-351-4663


The information posted on this site is consistent with the research reviewed and approved by the University of Utah Institutional Review Board (IRB). However, the IRB has not reviewed all material posted on this site. Contact the IRB if you have questions regarding your rights as a research participant. Also contact the IRB if you have questions, complaints, or concerns which you do not feel you can discuss with the investigator. The University of Utah IRB may be reached by phone at 801-581-3655 or by email at irb@hsc.utah.edu