Patient Outcomes and Quality Improvement: Our Commitment to Excellence

Dec 08, 2021 1:00 PM


Randall J Olson, MD
Randall J Olson, MD

Message from the Chair

The John A. Moran Eye Center at the University of Utah is routinely recognized for its exceptional care and has been ranked among the best eye centers in the nation by U.S. News & World Report and Ophthalmology Times.

We’re part of an amazing health system that, for 12 years in a row, has been ranked in the Top 10 of participating medical centers nationwide in the Vizient Quality and Accountability Ranking system.

Moran’s Quality Improvement (QI) Program, led by Judith E.A. Warner, MD, developed this publication and will launch a website in early 2022 to share information about the quality of our care and how we’re always working to improve it. We are initially sharing patient outcomes from cataract surgeries and endophthalmitis complications and will continue to expand the data sets in the future.

The Moran Eye Center is committed to transparency, and we hope this Clinical Focus publication assists physicians, our patients, and the public.

Sincerely,

Randall J Olson, MD

Distinguished Professor and Chair, Department of Ophthalmology and Visual Sciences

CEO, John A. Moran Eye Center, University of Utah

Judith E.A. Warner, MD
Judith E.A. Warner, MD

Message from the Vice-Chair of Quality and Value

Improving patient outcomes, safety, or other operational issues requires an understanding of the processes involved.

Measuring processes to establish baseline data can, at times, be a challenge. Yet since I joined Moran’s Quality Improvement Committee in 1994, I have seen our institution rise to meet these challenges.

Our surgery program is a good example.

The first goal was to establish a rigorous process to measure surgical complications. Documenting the entire surgical event in the operative note has long been the gold standard, but as our surgical volume increased to more than 7,000 a year, we could no longer read each note to extract data. Instead, we developed a surgical complication reporting sheet several years ago. This evolved into a form documenting the absence or presence of a complication for every surgery. The process is now second nature to our surgeons and is creating a database second to none in the country.

Now we are joining respected colleagues in a process of transparency for the benefit of our field and, most importantly, of our patients.

Judith E.A. Warner, MD

Vice-Chair of Quality and Value, John A. Moran Eye Center

Professor, Department of Ophthalmology and Visual Sciences, John A. Moran Eye Center, University of Utah

Graphics showing information about the Moran Eye Center.

vision quality improvement patient outcomes