Media Contacts

Suzanne Winchester

Associate Director, Public Relations,
Email: suzanne.winchester@hsc.utah.edu
Phone: 801-581-3102

Mar 13, 2020 9:00 AM

Following guidelines from the CDC and Utah Department of Health, University of Utah Health (U of U Health) is taking aggressive and proactive measures in our hospitals, clinics and community health centers to better protect patients, visitors, providers and staff from the potential spread of COVID-19 (coronavirus).

Beginning Monday, March 16, 2020 the following visitor policy will be in place until further notice at all U of U Health clinical facilities:

  • Visitors who are sick are asked to NOT visit.
  • Visitors under the age of 18 are asked to NOT visit.
  • No visitors or companions will be allowed for patients with confirmed or possible COVID-19.
  • Patients are only allowed one (1) visitor or companion at a time.
    • Note: This is at the discretion of clinical teams and visitors may be restricted completely depending on circumstances, or as circumstances change.
  • Visitors or companions must wash their hands or use alcohol sanitizer before entering and after leaving any U of U Health facility, any patient room and any exam room.

*Exceptions to this updated policy include visitors of patients receiving special care (i.e. hospice, palliative or end-of-life care) or other special care circumstances. 

General Reminders

  • Before coming to the hospital or Urgent Care for possible COVID-19 symptoms, utilize U of U Health's Virtual Urgent Care service or contact the U of U Health Care Navigation team at 801-587-0712 or toll free at 844-745-9325.
  • Wash your hands frequently
  • Cover your coughs and sneezes by using a tissue or sleeve
  • Avoid touching your face
  • Stay at home if you are sick

U of U Health will regularly review and update this visitor policy as needed, which may include the addition of more restrictive guidelines. We appreciate your patience and understanding during this unique event.

COVID-19 coronavirus visitor policy university hospital virtual urgent care