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How to Start a Virtual Urgent Care Visit

Option 1 (Recommended): Sign Up for a MyChart Account

This will make your virtual visits a much smoother experience. Select "Sign Up".

OR

Option 2: Call to Schedule

If you don't have a MyChart account or don't want to use MyChart, that's okay.

Please call 801-213-8669. We'll help you start a virtual visit.

You can start a virtual urgent care visit from a:

  • desktop computer,
  • smartphone, or
  • tablet

Non-urgent care virtual visits can be conducted with primary care providers and specialists, but visits are scheduled through patient care navigation.  Please call a care navigation specialist to see if virtual care is appropriate for you at 801-213-9500.

What Do I Need to Know Before I Start My Virtual Visit?

If You're Using an iPhone or iPad

Download the University of Utah Health MyChart app from the App Store. 

If You're Using a Desktop or Laptop

Please call us at 801-213-8669. We'll email you a link to start your Virtual Urgent Care visit.

  • NOTE: Make sure your default browser is set to Google Chrome or Mozilla Firefox before you attempt to start your virtual visit.

If You're Using a Samsung or Android device 

Please call us at 801-213-8669. We'll email you a link to start your Virtual Urgent Care visit.

  • NOTE: Make sure your default browser is set to Google Chrome or Mozilla Firefox before you attempt to start your virtual visit.