Patient Rating:

4.8 out of 5

273 Patient Ratings
130 Patient Comments

Rachael S. Jacoby, M.D.

Patient Rating:

4.8 out of 5

273 Patient Ratings
130 Patient Comments



  • English

Clinical Details

Phone Number Clinical Office Address
(801) 581-2352
John A. Moran Eye Center
65 N Mario Capecchi
Salt Lake City, UT 84132
(801) 585-3937
Midvalley Health Center
243 East 6100 South
Murray, UT 84107
(801) 213-4500
South Jordan Health Center
5126 West Daybreak Parkway
South Jordan, UT 84009


Rachel Jacoby specializes in medical and surgical diseases of the retina and vitreous. Her primary clinical and surgical interests include retinal detachments, diabetic retinopathy, and macular and retinal degeneration.

Board Certification and Academic Information

Academic Departments Ophthalmology/Visual Sciences - Assistant Professor (Clinical)

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
My confidence in care provider
Time care provider spent with me
Care provider spoke using clear language
Care provider's effort to include me in decisions
Care provider's concern for questions & worries
Care provider's explanation of condition/problem
Wait time at clinic
Care provider's friendliness and courtesy

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

January 29, 2017

No follow up summary for the visit was provided

January 12, 2017

Dr Jacoby & Dr Zimmer(sp) are amazing, caring, delightful.

January 09, 2017

Again, your staff and services are the best I have ever had in a medical environment.

December 27, 2016

They always explain what they are going to do and what to expect.

December 22, 2016

This Doctor was in a hurry, previous support people said "they" were busy today.

December 03, 2016

empathetic, smart, unhurried

November 27, 2016

She was very pleasant and thorough and I settled down and enjoyed our visit after talking with her.

November 16, 2016

Dr. Jacoby and her staff were all excellent.

November 15, 2016

Dr. Jacoby was very kind and helpful.

November 11, 2016

Dr Jacoby was very pleasant and knowledgeable. She explained everything in detail.

October 21, 2016

The second injection hurt more than the first one. it also left my eye more red than the first time.

September 30, 2016

I have already recommended the doctor

September 25, 2016

Although a licensed provider myself, neither Dr. or PA spoke to me appropriately and treated me with much consideration.

September 24, 2016

I admire the Moran Eye Center and changed insurance companies to get the coverage I need to be seen by your providers.

September 18, 2016

We have never been through anything like this before. We don't know what to expect but both the doctor and her assistant were very informative and were patient with all the questions we asked. They both put us at ease with their professionalism.

September 11, 2016

This visit she seemed more at ease and looked rested. I now have confidence that if needed she could do my surgery

September 10, 2016

all in all a good experience

August 30, 2016

Everyone is very helpful and answers my questions/concerns.

August 28, 2016

I have all ready recommended this provider to others. Some are seeing this provider. Dr Jacoby

August 22, 2016

She is all that I would want of a specialist taking care of my eye issue

August 19, 2016

I've found Dr Jacoby to be especially kind and considerate regarding my condition as well as gentle.

July 31, 2016

Dr Jacoby is an excellent physician. She has compassion for her patients and shares her extensive knowledge and expertise.

July 29, 2016

I have already told my sister in law about Dr Jacoby and she was seen this week.

July 25, 2016

Thank you Rachel and staff. You are the best!

July 03, 2016

Dr. Jacoby is great. Her Scribe, Amanda, was very helpful as well. All very considerate and kind.

July 03, 2016

wish I could have Dr. Jacoby each time!

June 26, 2016


June 24, 2016

very pleased

June 20, 2016

she was outstandingg. I am going home knowing what do

June 11, 2016

The experience was a little hurried but in general just fine.

June 06, 2016

Dr Jacoby is excellent. She is very caring and concerned.

May 23, 2016

I am very pleased about my relationship with Dr. Jacoby. She is friendly and caring.

May 20, 2016

dr jacoby is awsome

May 14, 2016

Dr. Jacoby was a no-nonsense physician. She was extremely clear in her explanations and listened to my concerns. .

May 13, 2016

The only concern I have is when asking different Docs the same question they all gave different answers when it came w to amount of time positioning and also confusing as to what drops to discontinue and for how long the drops needed to continue.

May 05, 2016

I absolutely love Dr. Jacoby. I appreciate her patience and the time that she spends with me to ensure that I feel comfortable about my treatment.

May 03, 2016

Dr. Jacoby and her staff at the South Jordan Moran Eye Center are the best.

May 02, 2016

Both experiences I've had seeing Dr. Rachel Jacoby have been excellent in every way.

April 14, 2016

Dr Jacoby is fantastic. She is clear, attentive, professional and warm.

April 11, 2016

I was previously seen at Intermountain Salt Lake Clinic and was very disappointed. I am so glad I changed physicians.

April 03, 2016

I can tell you have concerned my MD situation

April 02, 2016

Dr Jakoby is of the very best I have ever had.

March 29, 2016


March 21, 2016

I greatly admire Dr Jacoby and have complete trust in her!

March 06, 2016

Excellent -I trust with my sight

March 03, 2016

I was seen primarily by Dr. Jacoby. Dr. Jacoby is very through in her examination and explains everything in layman's terms. My wife goes to Dr. Jacoby as well and I have always been impressed with her, so when I developed a problem and needed an opthamologist, I was very happy that I could get an appointment with Dr. Jacoby.

February 28, 2016

I have and will continue to recommend Dr. Jacoby and all who assist her. So grateful for your service.

February 10, 2016

Dr Jacoby is very good at what she does. I am very comfortable with her being my doctor. She looks so young, but I have complete confidence in her qualifications. I researched my eye condition and found Dr Jacoby very supportive of my endeavors to understand my need to know.

February 04, 2016

everything was very pleasent

January 19, 2016

I continue to recommend all who are in need of these services to see Dr. Jacoby.

January 11, 2016

My experience at the Moran center couldn't have been better. Thank you!

January 07, 2016

I was very impressed with her professionalism and knowledge and happy that she could schedule me so quickly for the YAG procedure.

December 13, 2015

I have, and will continue to, encourage others to choose Dr. Jacoby for any eye problems they may have.

November 24, 2015

I felt cared about and comforted by the professional staff and doctor. The Moran Eye Center was not in my insurance plan, so realizing that this is the time of year to re-sign up for insurance, I have changed my insurance to one which does work with Dr. Jacoby and the Moran Eye Center. I intend to make an appt. to discuss surgery with Dr. Jacoby during 2016.

November 14, 2015

I have recommended Dr. Jacoby to a friend of ours.

October 04, 2015

Dr. Jacoby has also been approachable, thorough, and professional. I would easily recommend her to others.

September 22, 2015

I think Jacoby is an excellent Doctor and knows what she is doing and is always very kind to me and makes sure I understand everything.

September 12, 2015

providers were fantastic and I am a knowledgeable patient.

September 03, 2015

We feel that everyone with whom we come in contact is so friendly, professional and I feel that they truly are concerned with and care about me personally. Great feeling throughout the entire office. Thank you all for your thoughtfulness.

August 23, 2015

After the out-patient surgery was completed, two hours later I took off the bandage covering my right eye at home. I had quite a surprise. Most of the white of the eye was bloody in appearance. I thought something had gone quite wrong, so I immediately called Dr. Jacoby's office to speak to the nurse. I was told that my eye's appearance was typical after such a procedure and that it would take two weeks to clear. I would have appreciated being warned when I was at the office that this is what I could expect. It gave me quite a scare. It seemed like quite an oversight on the doctor's and nurse's part not to tell me.

August 23, 2015

They took care of me

August 22, 2015

Dr. Jacoby was friendly, listened, and professional. Thank you!!

August 17, 2015

Dr. Jacobye has a wonderful, gentle, way with my mother. She is so knowledgeable, and yet always seems to simplify explanations in a manner that helps us to understand. My mother says she has such a calming effect on her. She feels relaxed and calmed as Dr. Jacobye enters the room. We are so grateful to have her as our doctor.

August 15, 2015

doctor is excellent. some of the techs seem rushed and could be prone to mistakes

August 02, 2015

I made an appointment with Dr. Jacoby because I wanted the best retinal surgeon.

July 30, 2015

Thank you for all you do for me!

July 19, 2015

I felt very confident in the surgeon.

July 08, 2015

I appreciate it when the dr. begins the visit by asking the purpose of my visit and what information I might need. Also, at the end, asking if I have any more questions or need more information. Both Dr. Jacoby and the resident did that.

July 06, 2015

excellent !

May 19, 2015

All the physicians and other personel that I saw were of the highest caliber.

May 11, 2015

Provider was very clear and precise in her instruction offered, which made all things easier to understand and expect.

March 09, 2015

The care was good, everything just took too long. I think it was a bad day, and unfortunately I paid the price. When I was seen all was well. I was also given water and a snack because the wait was so long.

February 21, 2015

I'm unsure of my confidence level at this time. She spent such a short amount of time with me. I was very specific with my questions, which I think she answered.

February 16, 2015

I fell very comfortable with the treatment and care I am being given, thank you

February 08, 2015

So much better than the previous visit!

February 03, 2015

I have already recommended Dr. Jacoby and I will continue to do so. She's the best and I love her manner.

January 25, 2015

Dr. Swan and Dr. Jacoby have no room for improvement. They are maxed out.

January 23, 2015

Considering I was seen by a very busy, in demand Dr I was very impressed out how calmly she handled everyone.

January 04, 2015

Everything appeared to be rushed and the Dr. was in a great hurry too - no time for questions, concerns etc.

December 06, 2014


November 23, 2014

Everything pertaining to my eye is explained with clarity and understanding. That is appreciated.

October 28, 2014

Again, Very Good.

October 24, 2014

I was originally an emergency patient. I was gotten in immediately and treatment began immediately. As a result I can see fairly well in the affected eye.

October 19, 2014

The resident, Brian Stagg, spent a great deal of time and explained very well in response to my questions. He was professional, courteous and did an excellent job. As such, I didn't need as much time with Dr. Jacoby, but I did get what I needed from her and appreciate that very much. She is always friendly and approachable with questions.

October 11, 2014

She always makes me feel comfortable. She listens to me and answers any questions.

October 11, 2014

The Dr was in & out in 30 seconds! (I had my husband time her with his smart phone) She doesn't say anything about how I'm doing!

September 14, 2014

There was quite a bit of waiting time, but she listened to my eye injection concerns and made adjustments that made this the most pain and discomfort free injection I have ever had. I no longer dread going to get them thanks to her.

August 05, 2014

Doctor Jacoby and her staff showed and shared images of my probems that I've never seen before. They are awesome.

August 04, 2014

No bad experiences.

July 05, 2014

Through no fault of you Doctors, but they always seemed rushed, which results in the patient feeling the same.

June 23, 2014


March 31, 2014

I have greatly enjoyed coming to your excellent clinic this past 17 months.

March 31, 2014

Dr Jacoby is very good and I would be very glad and have recommended her to others

March 30, 2014

dr that removed membrane was very good. not thrilled with dr. that removed cataracts initially. he doesn't really seem to care much. but i am old. I don't feel dr care much about old people except to get all the tests they can order to get the most money from us as they can before we die. just my feelings.

March 21, 2014

the doctors were all very good about telling me what they were doing. Dr. Creel was extremely good at walking me through everything he was doing and explaining what the test was showing.

March 15, 2014

Dr. Jacoby is an unsually fine doctor. She is considerate, knowledgeable, and an expert at injecting the med for glacoma. I experienced very little pain and my vision is improving. I'm gratful to her.

March 13, 2014

All medical staff from the technicians (?), to the resident (?), to the specialist provided care and information in a manner consistent with my expectation of medical professionalism (including patience in behavior and expression, addressing my inquiries respectfully and without condescension, and geniality (appreciated). The reception staff on the first and third floors and at the clinic exhibited prompt, efficient, polite behavior. Kudos to all!

February 26, 2014

Grand First Time Experience

January 24, 2014

I understand everything with provider thru my interpreter

January 20, 2014

All went well. I don't feel like I need to go to the Moran Center I am pleased with the care and attention which I recieved. Thank You.

January 18, 2014

The Doctor was helpful but had "his" agenda and I had to ask him to explain why he had decided to do the procedure that he was going to use...

January 13, 2014

The medical staff is just great. I have complete confidence in all of them. They treat you like a human being.

January 11, 2014

Since this was a followup with only an injection involved, most of the explanations and instructions had already been given on my previous visit.

January 08, 2014

She is very qualified and accommodating.

December 30, 2013

Doctor did none of the explaining what she was doing and did not spell out what was happing and how the treatment would help, and if it didn't, what I was looking at.

December 14, 2013

good, friendly people,

December 09, 2013

I really like Doctor Jacoby. I was concerned about seeing a different Doctor after seeing Doctor Vitale for so long. But Doctor Jacoby quickly put those concerns at ease.

December 02, 2013

Dr Jacoby has been so good in providing information about my condition and with working to help me with the distance I travel to have appointments that are convenient for me.

November 30, 2013


September 25, 2013

very good

September 20, 2013

I am gaining more confidence in my Dr. each time I go to my monthly treatments and get to know her better.

September 08, 2013

I love the Moran Eye Center.

August 12, 2013

We got more description of the macular degeneration and what they were looking for in healing.

July 29, 2013

I felt completely at ease with Dr. Jacoby, and she addressed all my concerns. I very satisfied and confident about the visit.

July 15, 2013

This was only my second visit with Dr. Jacoby, but based on that limited experience, I have confidence in her medical professionalism and qualifications plus I like her style.

July 08, 2013

Somewhat encouraging. Detailing what to expect in the coming months.

July 05, 2013

Kindness and helpful was great

June 17, 2013

My first treatment will be in July so do not know how it will work out. Dr Jacoby seems a competent retina specialist.

June 07, 2013

I give high marks for all the care providers I saw that day, but, I would have given only slightly lower marks if it was asking me specifically about the Doctor and not including the staff.

May 24, 2013

As I said before I had a very good experience. Went much quicker than where I used to live.

March 22, 2013

I was very pleased with Dr Rachel Jacoby

March 16, 2013

I am extremely satisfied with all the medical people I have dealt with at the facility - extremely careful in attending to patients and making sure the Dr. replys to my questions if they can not answer them.

March 11, 2013

Your the greatest I can see again

March 04, 2013

Not a great experience. I thought the resident doctor (who I saw before Dr. Jacoby) was much more helpful and informative.

March 04, 2013

Moran is the BEST !

January 21, 2013

My care provider is great

January 08, 2013


January 07, 2013

I have great respect and confidence in Dr Jacoby, and have recommended her to others with retina problems

November 28, 2012

Would never go anywhere else!

October 18, 2012

very comforting

Academic Profile

Board Certification and Academic Information

Academic Departments Ophthalmology/Visual Sciences - Assistant Professor (Clinical)

Academic Office Locations

Academic Office Phone Number Academic Office Address
John A. Moran Eye Center
Moran Eye Center
65 N Mario Capecchi
Salt Lake City, UT 84132
Midvalley Health Center
243 East 6100 South
Murray, UT 84107

Academic Bio

Dr. Jacoby received her medical degree at Creighton University and her undergraduate degree at the University of Arizona in molecular and cell biology. She completed her internship and residency in ophthalmology at the University of Utah School of Medicine and a vitreoretinal fellowship at the Moran Eye Center, University of Utah. Dr. Jacoby specializes in medical and surgical diseases of the retina and vitreous. Her primary clinical and surgical interests include retinal detachments, diabetic retinopathy, and macular and retinal degeneration.


Education History

Type School Degree
Fellowship University of Utah, Moran Eye Center
Residency University of Utah School of Medicine
Internship University of Utah School of Medicine
Professional Medical Creighton University
Undergraduate University of Arizona
Molecular & Cell Biology


Selected Provider Publications

Clinical Trials

Clinical Trials

Video & News