Patient & Family Services

Patient & Family ServicesBeing away from home can be hard, especially when you or a loved one is receiving medical care.

From finding a place to stay to answering questions about your bill, University of Utah Health offers services to help patients and families make time away from home a little easier.

Billing & Pricing

Our goal is to make it easy for you to find the information you need about your bill.

Medical Records

Need access to your medical records? Our Health Information team can help you fill out paperwork you will need.

MyChart allows you to access your health information through a secure online portal.

Where to Stay & Eat

Finding a comfortable, convenient place to stay during treatment or while your loved one is in the hospital is very important. We have discount programs with nearby hotels for patients and their families.

University of Utah Health also offers affordable apartments and rooms for rent through our Patient and Family Housing program.

Transportation & Hospital Parking

Patients and families can use public transportation, free campus shuttles, or taxis and rental cars. Learn about your options for transportation.

Once you arrive at the hospital, we offer free parking and valet.

At the Hospital

Staying in the Hospital

Are you nervous about staying in the hospital? Learn about what to bring and what to expect

Visiting

We know that family and friends are an important part of helping patients heal. Learn about visiting hours and guidelines before you visit your loved one. You can also view our hospital floor map.

Information Desk

Staff at our Information Desk make sure your visit to the hospital is comfortable and convenient. Our guest relations specialists can help you find a patient's room, charge your cell phone, arrange for notary services, and direct you to nearby showers and laundromats.

Other Services

Contact Us

To contact a member of our Patient & Family Services team, please call 801-587-8230.