Patient Rating:

4.7 out of 5

135 Patient Ratings
95 Patient Comments

Bryan R. McRae, M.D.

Patient Rating:

4.7 out of 5

135 Patient Ratings
95 Patient Comments



  • English
  • Mandarin
  • Spanish

Clinical Details

Phone Number Clinical Office Address
(801) 213-4500
South Jordan Health Center
5126 West Daybreak Parkway
South Jordan, UT 84009
(801) 587-8368
University Hospital
Otolaryngology/ENT, Clinic 9
50 N Medical Dr
Salt Lake City, UT 84132
Schedule An Appointment


Bryan R. McRae, M.D., is a specialist in Otolaryngology-Head & Neck Surgery. Along with the treatment of common conditions in adults and children (tonsillectomy, hearing loss, facial trauma repair, etc.), Dr. McRae has interests and training in a wide range of ear, nose, and throat disorders, including laryngology and vocal lesions, chronic ear disease, thyroid tumors, salivary disease, and sinus surgery. He has training in endoscopic endonasal procedures including multidisciplinary team-based transsphenoidal pituitary surgery with neurosurgical colleagues. Research experience includes years of full-time NIH-T32 training in laryngeal reinnervation, vocal fold paralysis, artificial tracheas, and related efforts. He also participates enthusiastically in developing innovative new medical and surgical devices, including mentorship of multiple university BioDesign teams. Dr. McRae is a member of the American Academy of Otolaryngology-Head & Neck Surgery (AAO-HNS) and is involved in local and national committees. He speaks Mandarin Chinese fluently and actively participates in humanitarian service, including past surgical trips to Kenya, China, and Indonesia.

Dr. McRae is a native of Bountiful, Utah, and in his free time, he enjoys many outdoor activities with his wife and family. He also enjoys piano and choral music.

Board Certification and Academic Information

Academic Departments Surgery - Assistant Professor (Clinical)
Academic Divisions Otolaryngology-Head and Neck Surgery
Board Certification American Board of Otolaryngology

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
My confidence in care provider
Time care provider spent with me
Care provider spoke using clear language
Care provider's effort to include me in decisions
Care provider's concern for questions & worries
Care provider's explanation of condition/problem
Wait time at clinic
Care provider's friendliness and courtesy

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

January 14, 2017

I was impressed with the audiologist that I saw and with Dr. Mcrae. I had been recommended to Dr. Mcrae by a friend. I was impressed by Dr. Mcrae's professional and caring manner. In addition, he has subsequently been very responsive to my follow up questions through the MyChart system. I would note that when I had my brain MRI I had an unanticipated episode of claustrophobia and panic attack while in the MRI chamber. Somehow, I was able to complete the procedure but it left me quite disoriented and extremely anxious about the results. I emailed Dr. Mcrae about this experience the following morning and he was very caring in his response and he prioritized the review of my MRI and communicated back to me later on the same morning to let me know that the results were normal, which was a great relief. I am immensely grateful for this level of healthcare.

January 12, 2017

very positive experience

January 06, 2017

The doctor himself was very nice and did not take any issue with my being transgender. He explained everything to me thoroughly and acknowledged my prior knowledge on the subject, understanding answering my questions without trying to diminish the understandings I already had. He gave me lots of options and guided me to the right choice for me.

December 22, 2016


December 20, 2016

All my experiences at Daybreak are outstanding. Love the pharmacy too

December 17, 2016

excellent communicator

December 12, 2016

Dr McRae was very Nice. my daughter felt very comfortable.

December 09, 2016

Dr. McRae was knowledgeable about my issue. He did not seem in a hurry to move on to the next patient.

December 04, 2016

The doctors and staff were wonderful. It was very clear they cared about my treatment. The explanations were clear. My options were enumerated and I was involved in the decision-making.

November 24, 2016

I was impressed with the way the resident and the doctor listened to my problem and my questions.

November 18, 2016

I was impressed with the caregiver and staff

October 29, 2016

I felt everything was explained to me very well and explained what I could expect going forward in my recovery.

October 26, 2016

The Dr. was great, I felt very comfortable and I am thankful he was willing to spend the time to help me figure out the problems I was having.

October 22, 2016

I could not have been more satisfied.

October 18, 2016

I adore Dr. McRae. He's so patient, kind and really cares about me as his patient. I would trust him with any surgery I ever needed. He never leaves the room if I have more questions until they are all answered. He's the standard carrier for all Dr's of what they should be.

October 10, 2016

the doctor was very helpful and explained all my concerns

October 03, 2016

Doctor McRae was very nic3 as well and explained everything so I could understand. He also made me feel at ease about my procedures and was very gentle and fast.

October 02, 2016

I've been dealing with frustrating dizziness for the past six months. Dr McRae has been there every step of the way including helping with diagnosis, testing, and treatment. He has fielded MyChart questions in a timely manner and I've really appreciated his help and expertise.

October 01, 2016

I was very impressed with Dr. Macrea. He spent quality time w/me and explained my ear issues in an understandable manner. He also gave me my options and what to do if my hearing was worse. He gave me his card and said to call anytime. Great personal integrity and support!

September 30, 2016

I LOVE Dr. McRae. I trusted him with my surgery and though it's taking a little bit longer for me to heal than thought he's not treating me like a burden or a trouble patient. He shows genuine concern for me and listens to what I tell him. When I ask him a question he talks to me, not down, and makes sure I understand his answer. He's one of the best Dr's I have ever dealt with on a very short list.

September 25, 2016

The doctor was great, I would always go back to him.

September 24, 2016

Dr. McCrae was great! He was very courteous and professional but friendly. I felt like I learned so much about my condition and I was very happy with the outcome.

September 20, 2016

The doctor was professional and seemed interested. However, my scores are not higher because after I thougjt about the visit I recognized that my primary concern was not addressed. I told the doctor several times that my ears are always plugged. He asked me if I ever experienced nausea, and I told him I do when I am on an airplane. He made suggestions for treating that periodic nausea, but he never identified the reason why my ears are always pluggged, discussed this chronic everyday condition, or told me of any treatment options for my plugged ears. I am calling the office today to see if I can get any more information about the primary reason I went to see the doctor in the first place.

September 17, 2016

Dr. McRae was truly amazing. Maybe it's because he is still young and so hasn't gotten jaded yet in listening to other people complain to him all day about their medical issues, but he was a very kind and understanding man and I really enjoyed the care he provided.

September 07, 2016

I was very impressed with the ENT facilities, and the fact that they were able to examine me immediately. Everyone I saw was caring and competent.

September 07, 2016

Dr Mcrae and his resident assistant were both excellent. Dr Macrae manner was very gentle, professional and reassuring. Thank you.

September 06, 2016

Dr. McRae was very kind and spent a lot of time telling me what options were.

September 04, 2016

Dr. McRae is very knowledgeable and did a great job explaining what he saw and his recommendations for treatment. I would highly recommend him to others.

August 30, 2016

Dr. Mccrae was sensitive to my pain and my reaction to the procedure. He was very thoughtful and showed care in explaining to me what he was doing, what I would expect with the procedure and pain and then moved very carefully to execute on it. He stopped to give me a break when I needed to cry and I never felt rushed through the appointment. He explained my options and when I wanted to go through the painful way, he was very attentive to my needs. I was so happy that he was able to help me.

August 26, 2016

Bryan is great!

August 20, 2016

Dr. McRae is absolutely outstanding! So very respectful. Listens with head and heart. Exceptional at explaining things. Kind to staff and patients. Exemplary in every way.

August 20, 2016

Dr. Mcrae did a good job of explaining what the possibilities were and what needed to be done.

August 11, 2016

Provider was professional and engaging in validating my concerns for appointment. This behavior makes a patient confident in scheduling an appointment, even if to "rule out" possible causes for symptomotology

August 02, 2016

excellent from start to finiah

July 24, 2016

All staff were helpful and informative in both audiology and ENT. Very responsive to my questions.

July 23, 2016


July 22, 2016

Poor experience. Just as well if I had not seen this doctor.

July 20, 2016

my only issue was the pain from the audiology exam and the resonating pain.

July 20, 2016

Care provider did great!!

July 16, 2016

Nothing to add except to say that UMC has a top-notch medical team.

July 11, 2016


July 04, 2016

Dr. McCrea was great

June 22, 2016

This was absolutely one of the worst physican visits my daughter has ever had The Doctor was dismissive and just said to "take Ibuprofen and if maybe in two weeks we will consider a scan". The problem is now my daughter is admitted at University Hospital after receiving MRI imaging today. She has a significant venous blood clot and is not receiving anti coagulation therapy. Had the doctor showed the least bit of concern with her very specific pin point explanation of where her headache was he would have pursued that. He didn't. Her headache was behind her right eye with pain into her throat (where the clot was ultimately located). We are very disappointed with his assessment and lack of concern this physician showed for my daughter. She had a headache and neck/throat pain for over 2 weeks solid. He prescribed steroids instead.

June 21, 2016

I was given options for follow up treatment. I was impressed. The doctor took a considerable amount of time to talk with me about my problems.

June 13, 2016

Great and thorough explanations.

June 09, 2016

i came in with a change in hearing ability in on ear. one side od my hearing intermittently feels full and muffled. the audioligy test showed a mild decrease in hearing for some frequencies compared to other side, but because it was still within "normal hearing range" the dr dis not why i was experiencing this. i felt like my concerns didn't matter unless the problem was severe enough to need hearing aids or other serious intervention. I went to see him to make sure my hearing wouldn't be damaged by my condition and to find out what was happening to me. all. i heard from the dr was "It probably bugs you to feel this way but deal with it, unless it gets worse."

June 04, 2016

I have already told many people about how amazed I was by how well I was treated at this facility.

May 20, 2016

I trust Dr. McRae to take care of my ENT needs. He has excellent "bedside manner".

May 20, 2016

Dr. McRae is very clinical and factual. My first visit to him he said if my clogged ear didn't clear up in 2 months to come back and see him. It had been 2.5 months, my ear hadn't cleared and now he said, it could take 3 months. He told me he didn't think I should drill a hole in my ear to drain it. When I said I didn't think he cared he said, well then you could drill a hole to drain it. His message was completely opposite. It was if he had no idea why I was still clogged, so his possible solution after he said don't drill a hole was he could drill a hole. I was so frustrated because it felt like we were only dealing with the symptom, not the reason behind the symptom. Very little empathy. He just kept saying the same things over and over again with contradicted the very thing he said at the beginning of the appointment. I will not be going back to Dr. McRae. I don't feel I should pay for this completely unhelpful doctor's appointment.

May 08, 2016

he kept bringing up something that wasn't even a concern and it felt like the concern I actually had was overshadowed by what he kept talking about instead. I didn't feel heard. I felt dismissed.

May 03, 2016

Dr. McRae was very attentive and worked to solve the problem. He has been proactive at getting to the root of the problem which I've appreciated.

May 01, 2016

I love Dr. McRae and his staff. They are all very kind and helpful!

April 25, 2016

they could have been more up front on the length of delay

April 16, 2016

Dr. McRae was fabulous. He explained everything he was doing and what would happen. He did a scope of my sinuses and explained everything while he did it. He was very careful to answer all questions and make sure I knew what to expect and what his conclusions were. He was EXCELLENT. I would definitely recommend him to others.

April 06, 2016

good experience .

April 06, 2016

has not followed up after CT scan, communications was with a nurse. NO telephone call with results from the scan, I had to make call. Still waiting for call from surgeon about this condition and what to do and when to do it

March 22, 2016

Dr. McRae was very kind and seemed very sincere.

February 13, 2016

eent dr was excellent and down to earth with me. I enjoyed his demeanor and honesty very much.

February 07, 2016

Dr. McRae always take the time to discuss every minor detail and frequently teaches me things about my issue - and I Have had this problem since I was young. He is so friend, likable and professional as well. It makes me very comfortable and I know my health is his first priority.

February 05, 2016

I wasn't taken seriously. Dr McRea is extremely intelligent. However, I feel like my symptoms weren't stimulating or interesting enough for him to care or feel he need or wanted to further my care. I had to press for explanations and almost beg for my own care. Although he has a great reputation, has a fantastic staff, I don't feel I'll be returning to him.

January 24, 2016

I was surprised that the physician did not do a more thorough exam of my mouth and throat.

January 13, 2016

Very informative and thorough. Already recommended to others.

January 07, 2016

Dr McRea genuinely cared. He was skilled, knowledgable, professional, friendly, and informative. What a asset to Utah health care to have him!

January 06, 2016

I was supposed to have the sides and the top of my nose repairs, but they only did the sides and didn't say anything to me or my mom about the top part and why it wasn't done.

December 08, 2015

Dr McCrae was great , He was very thorough . very cordial, relatable,& yes I would recommend him. I like that he wanted to start out easy going with this problem b4 going more evasive shall we shall, to try to fix this problem or at least make it better ...

November 22, 2015

excellant care by all I came in contact with.

November 21, 2015

Great bedside manner!

November 10, 2015

I got a simple, "Everything looks good" answer. Although things "look good" there must still be an issue or else I wouldn't have come in with the pain I have.

October 27, 2015


October 13, 2015

Doctor and nurse both had relaxed time talking about issues. Was clear they were not rushed to handle other patients.

October 11, 2015

He was very sincere and treated me with respect. Very careful to explain everything.

September 14, 2015

I made this appointment because my condition had not improved. I felt that I got little if any benefit from this appointment.

August 15, 2015

Dr. Mc Rae has an outstanding "bedside manner". He sets a tone that puts the patient at ease. Good job!

August 09, 2015

Very good

July 23, 2015

Explained everything well

July 14, 2015

once I got to the providers they were very good to me.

May 31, 2015

This doctor has no concern with what happens to me post-surgery. He makes his money either way with no regard to the damage that he has caused. I regret having surgery with this hospital, as the problem is worse after surgery.

May 19, 2015

He is a very good doctor. And I made sure he new it I told both of them how good they were. Not a lot of doctor's make the time to show they care.

May 04, 2015

Dr. McCrae was wonderful! He showed me the attention that previous care providers did not and helped me feel so much more comfortable about what I was going through!

May 02, 2015

excellent Dr.

April 25, 2015

He looked like he just got out of 7th grade, but he gave good care and tried to express the thought that I would get better in time.

March 29, 2015

Very, very positive experience. Doctor listened to my experience, asked questions then discussed his evaluation and diagnoses. Did not give me the information I hoped for but gave the information I needed to hear. After this experience I have developed a high level of trust in Dr. McRae and will no doubt follow up with for him future treatments. Dr. McRae took more time than I expected. Was most thorough in his examination. The over all treatment I received was the most professional and caring treatment I have ever experienced in my 72 years of age. Everyone I came in contact with gave the impression of genuine concern about my well being. Most impressive and very appreciated.

March 05, 2015

I was very impressed with the time Dr. McRae spent with me to explain the course of action and what I should do.

February 24, 2015

I have already recommended Dr. McRae to a friend and will do so again.

February 03, 2015

he is a awesome dr. and takes time with you an does not rush you out the door ,,,,an that is what i like with a dr,,,,taking time an explaining things for a person to understand

February 02, 2015

This was my first visit with Dr. McRae. He was very friendly.

January 30, 2015

Spent a lot of time going over my problems. Very pleased with the care I received.

January 28, 2015

On my first visit I was prescribed a nasal spray that I felt was a bit pricey for my circumstances. I spoke with Dr. McRae about this and he was very helpful in changing my prescription to something I could afford. He didn't get upset with my request and seemed eager to get a medication that could work for me. This was greatly appreciated.

January 20, 2015

I have no complaints. My care was topnotch.

January 20, 2015

I have had full confidence in my doctor and the care provided. He was friendly and courteous and showed concern from my questions. He was careful to make sure I understood procedures.

January 12, 2015


December 21, 2014

The Dr was very nice, easy to talk to, explained everything he was doing and thought about my son. The Dr. was very knowledgeable. I would recommend this Dr. to my family and friends.

November 22, 2014

Dr. McRae was amazing! Very knowledgeable!

November 14, 2014

Dr. needed to look at my medical records overall before consulting with me.

November 03, 2014

Best first experience I have ever had with a Dr.

Academic Profile

Board Certification and Academic Information

Academic Departments Surgery - Assistant Professor (Clinical)
Academic Divisions Otolaryngology-Head and Neck Surgery
Board Certification American Board of Otolaryngology

Academic Office Locations

Academic Office Phone Number Academic Office Address
(801) 585-1626 School of Medicine
30 N 1900 E
Salt Lake City, UT 84132

Academic Bio

Dr. McRae is an Assistant Professor of Surgery in the Dvision of Otolaryngology – Head and Neck Surgery at the University of Utah School of Medicine. His practice locations include the University Hospital, the VA Hospital, and the South Jordan Health Center (near the Daybreak community). He enjoys teaching residents and medical students in both clinical and didactic settings. Upon graduation from residency at Indiana University, he received the Chief Resident Leadership award. Dr. McRae is a member of the American Academy of Otolaryngology-Head & Neck Surgery and is involved in local and national committees.

Active research efforts include innovative medical and surgical device development, and basic and clinical research in laryngeal paralysis, reinnervation, and synkinesis. Other clinical interests include treatment of reduced or absent sense of smell (hyposmia, anosmia). Dr. McRae also maintains interests in medical and surgical education, via his role as Assistant Residency Program Director for Didactics (education curriculum).


Education History

Type School Degree
Residency Indiana University School of Medicine
Research Fellow Indiana University School of Medicine
Neurolaryngology Laboratory
Postdoctoral Research Fellow
Clerkship Peking Union Medical College
Professional Medical University of Michigan Medical School
Undergraduate Brigham Young University
Majors: Biochemistry, International Studies (Global Economy); Minor: Asian Studies
B.S., B.A.


Selected Provider Publications

Global Impact

Global Impact

Education History

Type School Degree Country
Clerkship Peking Union Medical College
Clerkship China


Date Role Description Country
02/08/2013 Volunteer Physician Indiana University School of Medicine / Moi Univ. SOM, Eldoret, Kenya. Trained medical students/residents and provided charity surgical care alongside faculty and nursing volunteers from IU SOM. Kenya


Institution Description Country
National Science Foundation Research Assistant China

Clinical Trials

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