Patient Rating:

4.7 out of 5

204 Patient Ratings
128 Patient Comments

Susan D. Pohl, M.D.

Patient Rating:

4.7 out of 5

204 Patient Ratings
128 Patient Comments

Clinical Details

Schedule An Appointment Clinical Office Address
(801) 213-8846 Madsen Health Center
555 Foothill Blvd
Salt Lake City, UT 84112
Map

Bio

Susan Pohl, M.D., is a board-certified family medicine physician who welcomes obstetric, pediatric, and family medicine patients to her practice. She completed her medical degree at the University of Texas Medical Branch in Galveston, Texas, and her residency at Good Samaritan Hospital in Phoenix, Arizona. She currently directs resident education in practice-based learning and quality improvement. Her professional interests include caring for individuals in all stages of life, disease prevention and wellness, women's health, and nutrition. In addition, Dr. Pohl is a member of the American Headache Society and has particular interest in providing primary care for patients who suffer from migraine and other headache conditions. In her leisure time, she enjoys spending time with her husband and two children, running, and spending time outdoors. She is currently welcoming new patients and accepts most insurance plans.

Board Certification and Academic Information

Academic Departments Family and Preventive Medicine - Assistant Professor (Clinical)
Academic Divisions Family Medicine/Residency

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
4.7
My confidence in care provider
4.7
Time care provider spent with me
4.7
Care provider spoke using clear language
4.8
Care provider's effort to include me in decisions
4.7
Care provider's concern for questions & worries
4.8
Care provider's explanation of condition/problem
4.7
Wait time at clinic
4.4
Care provider's friendliness and courtesy
4.8

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

November 25, 2014

Dr. Pohl seems very well informed and able to discuss any issues with her regarding my health concerns. I am very happy with her professional and competent manner in advising me regarding my health issues.

November 16, 2014

Dr. Pohl did and excellent job of making me understand my current condition and the need for further specialized testing.

November 10, 2014

This was the best experience I've had with a primary care physician. Dr. Pohl spent enough time with me to discuss all health concerns. I would highly recommend Dr. Pohl to anyone looking for a doctor.

November 07, 2014

Dr. Pohl treated me with respect for my concerns and questions, but was friendly as well.

October 25, 2014

I felt that decisions were informed and made together

October 18, 2014

I appreciate the solicitude shown during the visit. The PA especially spent a lot of time with me. For the follow-up visit, I think that taking a broader medical history would be helpful - we focused a lot on one issue (with good reason), but there are additional physical symptoms that I failed to mention (not realizing they were pertinent) and was not asked about that are likely quite relevant.

September 25, 2014

great doctor, obviously extremely competent, efficient, nice, easy to deal with. especially good at giving issues their appropriate due--makes it clear what's important and what's minor.

September 22, 2014

Excellent! Dr. Pohl provided alternatives and explanations along with her own opinions for a course of action for my problem. Wonderful doctor!

September 11, 2014

She's wonderful. Very thoughtful and understanding.

September 05, 2014

Last visit was an excellent experience. I particularly like the use of the white board as it keeps the appointment on track.

August 17, 2014

I have seen Susan Pohl 4 or 5 times. My comfort level and confidence in her increases with each visit. I find her thorough, straight forward, personable, and a good listener. These are the qualities that I look for in a doctor.

August 08, 2014

Exceeded my expectations. I'm sure she was busy, but the doctor demonstrated no sense of being rushed. Moreover, she thoroughly addressed my questions in a manner that I understood. The use of analogies or metaphors was particularly useful. For example, "I'd like you to think of this as a layered cake." Then she diagrammed the concept. It's much easier for me to remember the routine I'm to follow because I can recall the cake analogy.

August 05, 2014

Excellent! Although this was my first appointment with Dr. Pohl, I left the appointment with a sense of total confidence. I found her to be completely informed, totally professional, and straight forward. She was very responsive to any questions and fully explained care and medication options. She is a credit to the University health care system and I am grateful that she is my physician!

July 15, 2014

Great service.

June 30, 2014

I already recommended Dr Susan Puhl to a number of individuals with whom I spoke this past weekend. I was happily surprised by two behaviors Dr Puhl demonstrated: (1) listening skills and (2) a simple but informative explanation regarding the latest research on headaches.

June 28, 2014

My first visit with Dr. Pohl. Leigh Elrod was great and I was aprehensive about what might come next. Dr Pohl is everything a patient could ask for. She took the time to get to know me, answered every question on my list and picked up right where Leigh Elrod left off. Couldn't be happier.

June 09, 2014

I made the appoint for a well exam and to establish care. I am going to be 50 next month. I was not offered referral for colonoscopy, or breast exam. One question I had was about hormone therapy and I was referred to another provider. I did not recall specifically when my last pap was and we spent about ten minutes looking up my previous provider's name to obtain those records. I asked if I could get the info at home and call it in the interest of saving time, but we could not move on until we got the name of the provider.

June 06, 2014

was happy with care

May 31, 2014

The only reason I marked "good" rather than "very good" on items 9 and 10 is that I have not yet spent enough time with this care provider to confirm my initial impressions, which were all very good.

May 30, 2014

Overall, it was a very positive experience. Dr. Pohl showed concern for my health and desire to address my needs.

May 23, 2014

good

May 22, 2014

Was extremely rude and dismissive. I have never felt more negatively judged and uncomfortable in the presence of a doctor in my life.

May 22, 2014

Dr. Pohl is competent and personable, and I always feel like she really cares about my condition - no matter how trivial it might appear.

May 16, 2014

I'm a big fan of Dr. Pohl, she is kind, quick, I like her attitude and overall vibe. I feel like I can ask questions and I like that she seems mellow about things, very solution oriented with out being overly pushy about medications or interventions.

May 13, 2014

Excellent experience which was full of helpful, good information!

May 05, 2014

Dr. Pohl is incredibly thoughtful and caring, even going so far as anticipating needs I would have in the future to make my IUD more comfortable for me. She came highly recommended by a co-worker and I have recommended her again and again since.

April 21, 2014

Dr. Pohl does an amazing job. She is always compassionate, and knowledgeable.

April 18, 2014

DR POHL IS VERY THOROUGH AND OPEN

April 13, 2014

I Drive 3 hours out of Wyoming to see Dr Pohl.

April 13, 2014

Dr Susan Pohl was very knowledgeable, friendly and answered all of my questions. I would recommend her to my friends and family.

April 07, 2014

I only had 5 minutes with the doctor and was disappointed because I was trying to establish as a new patient with her so I wanted to see if I could get to know her to know if she would fit for my care. I will go back but if the delay is the same I won't again...it seems she is probably a good doctor but the clinic is not run efficiently if a patient waits in a room for 40 minutes without anyone at all checking in once.

March 31, 2014

They provided great service and made great recommendations for improving my over all health.

March 20, 2014

Thank you Dr. Pohl. I am excited about our continued professional relationship and feel much better about the level of care I am now receiving.

March 11, 2014

Dr. Pohl is absolutely incredible. She is so kind, and genuinely cares. She is also very bright, and explains things in a way that I understand. She is thoughtful, and goes over things one at a time. She asks good questions and comes up with a great game plan.

March 10, 2014

I came to my provider with concerns about rapid, unexplained weight gain combined with severe fatigue. I understand these are diffuse symptoms, but I felt I was completely blow off. She was not very helpful in explaining a few abnormalities in my bloodwork and simply told me to track my calories for the next few months. Her demeanor was gruff and dismissive and the health care was sub-par. She didn't even perform a physical exam. She did not touch me at any point during the appointment; all she did was sit across from me and tell me that human bodies are complex and she had no idea what was wrong.

March 04, 2014

Dr. Pohl was very friendly and did a good review of medical history. However, I was disappointed that exam was cursory, including heart and lungs over clothing...maybe that's good enough (I'm healthy), but not sure that gives accurate assessment.

February 22, 2014

First visit. I really don't have too much to go on at this point in time.

February 21, 2014

I was very pleased with Dr. Pohl. She took plenty of time to make sure we covered each condition I was dealing with. Dr. Pohl is one of the only doctors I have seen that didn't sit and type on a computer while I talked. She had her nurse take notes for her and she was completely focused on me. I really appreciated it. I felt like she genuinely had a concern for me. I have never left a doctors appointment feeling as satisfied as I did leaving from Dr. Pohl. She was fantastic!

February 16, 2014

very good job

February 09, 2014

Susan's clinical knowledge is superior. She also really listens to all my concerns, both as a patient and as a person. I have a great deal of confidence in her.

February 07, 2014

Loved Dr. Pohl -- she was excellent. The whole visit was focused on me as the patient and what I wanted to talk about and health issues I felt were important to improve and work on. This was my first visit with Dr. Pohl and I really liked her and am happy to transfer to her care.

January 31, 2014

Dr. Pohl is amazing!

January 26, 2014

Dr. Pohl is an excellent physician. She listens to your concerns, shares information and includes you in the treatment decisions. I would recommend her to anyone looking for a health care provider.

January 21, 2014

Dr. Pohl was great! I would recommend her to any of my friends and/or family!!

January 13, 2014

Dr. Pohl is exceptional! She listened to all my issues and concerns. She provided me with information about what I was experiencing and the treatment plan. I felt her concern. I would recommend her to anyone seeking a caring and understand and knowledgeable physician.

December 13, 2013

Was very careful about meds with interactions.

December 10, 2013

Dr. Pohl is very knowledgeable about current research and practice. I liked that she explained about two kinds of visits: preventative and medical, and how insurance considers each. I really appreciate how Dr. Pohl listens and also perceives missing information. I have a lot of confidence in her, and appreciate that she read my record ahead of time, and remembered my history and needs.

December 07, 2013

Dr. Pohl was great. She took the time to answer all of my questions and walk through my options with me. She provided information in a direct but friendly way.

November 14, 2013

I know sometimes I don't LIKE what Dr. Pohl suggests, but I absolutely do know that I am not the doctor, she is. I do what she says to do because I trust in her completely!

November 11, 2013

Dr. Pohl provided us with all of the information to make an informed decision about my healthcare options. We have really enjoyed having her as our provider during the birth of our son. Job well done!

November 11, 2013

I loved Dr Pohl and have already referred her to those close to me.

November 05, 2013

Dr. Pohl is my primary care physician and she is first rate in every respect--from concern about health problems to diagnosis to suggestions for a cure. I am very pleased with her service.

November 02, 2013

Dr. Pohl took extra time explaining what I need to know to make sure my care goes smoothly. I am always impressed with how efficient she is without losing the ability to know when to take time to explain something I don't understand.

October 21, 2013

Dr. Pohl took her time, was thorough in answering my questions and seemed interested/ concerned. I will definitely recommend her to others.

October 21, 2013

Dr Pohl took a lot of time with our daughter, who was ill and anxious.

October 15, 2013

I really like my doctor, very direct and kind. I like her style. She is great about answering my questions and she provided great care and direction.

October 14, 2013

I already recommended Dr. Pohl to a friend. She was by far the best doctor I've seen - clearly knowledgable. She was very informative, reassuring and realistic about my health concerns.

October 14, 2013

Dr. Pohl was thoughtful, she thoroughly addressed my travel medication needs outside of my well adult check :-) and concisely outlined details for my annual visit next year. Both she and the nurse/MA were meticulous in inquiring about the status of routine preventive care measures; ie: mammogram, flu shot, Tdap, colonoscopy, etc.

October 10, 2013

this was my first time meeting this doctor, but I appreciated that she spent the appropriate time with me and listened to me. she also drew on a white board to help explain the anatomy of what was going on and this was very helpful for me to understand!

September 27, 2013

I really like the wipe-board listing issues/problems to discuss so things don't get forgotten.

September 23, 2013

Dr. Pohl was one of the best doctors I've visited so far. She listened to me discuss my headaches, acknowledged my concerns, and worked with me to create a care plan.

September 21, 2013

Having trained and worked (Medical Technologist) at the University Medical Center, and been treated here as well, it has always amazed me at the quality of physicians, medical and support staff the this fine facility attracts and retains. Dr. Pohl is just one more example of the U's level of excellence.

September 09, 2013

Dr. Pohl is a caring, knowledgable and compassionate doctor.

September 02, 2013

Dr. Pohl is awesome. She really takes the time to address all of my concerns and goes through her concerns with me so we come to an understanding about my health. She is wonderful.

September 02, 2013

Very concerned and caring. Very helpful.

September 02, 2013

I like Dr. Pohl, she's sort of businesslike in a good way. I'm an informed patient, and ask a lot of questions which she answered well. I plan to continue to use her as my regular PCP.

August 29, 2013

Amazing doctor.

August 14, 2013

outstanding clinician to whom I would refer any and all of my pts

August 12, 2013

My daughter found Dr. Pohl and I went to her first visit. I was very impressed and decided to give her a try also--great so far.

August 07, 2013

Dr Pohl provided excellent, skilled care in a very caring, compassionate manner. she was gentle and understanding.

August 07, 2013

I really like Dr. Pohl. She is very easy to understand with regards to my healthcare needs. We have looked for about 6 years since moving to SLC to find a primary care doctor to replace the one we had for over 30 years, I believe we have finally found the one.........

August 07, 2013

Dr. Pohl is great! I like her way of talking to me and the care and understanding.

July 23, 2013

I can't thank Dr. Pohl enough for her help and empathy. She showed genuine concern and helped me immensely.

July 22, 2013

Totally pleased with Dr. Pohl. Super caring, listens/communicates, straight forward. Awesome.

July 04, 2013

I felt that she spent too much time typing in what I was saying instead of listening to me. I went to an allergist who was better at listening to me and figuring out what was going on. He got the blood work done that the doctor should have done the week before. And figured out that I still had infection.

July 01, 2013

i don't make provider recommendations

June 24, 2013

Dr. Pohl is very nice and seems to really want to help.

June 17, 2013

Dr. Pohl rushed to get me an x-ray so I wouldn't have to come back another day. I love that you can get an x-ray in the same clinic - very convenient. I would recommend Dr. Pohl - she is interested in her patients, she is really good at her job and she has a very friendly demeanor, I feel like I could talk to her about anything and she would listen.

June 06, 2013

Dr. Pohl is professional and answers any questions I have. I think she is a great health care provider.

May 28, 2013

Dr. Pohl was very nice and seemed to really care about helping me. She spent time asking me questions and explaining treatment options and never seemed rushed. I will definitely continue to see her and would recommend her to anyone.

May 27, 2013

She was incredible. She spent quite a long time with me explaining blood test results and their meaning.

May 27, 2013

I really like how Dr. Pohl discussed and wrote out her differential diagnosis.

May 24, 2013

some issues presented to the MA and in the computer on intake were not followed up with MD

May 21, 2013

very good

May 20, 2013

I already do recommend her to my friends.

May 20, 2013

I feel like Dr. Pohl knows her stuff and treats me like a colleague, not a patient. Since I work in the medical field I appreciate that.

May 13, 2013

Dr. Pohl was very straight forward, which I appreciated and asked for my feelings about treatment, ie medication vs diet for controlling the issues I came in for.

May 07, 2013

Good

May 07, 2013

Dr Pohl is an excellent listener. She was seeing me for trauma as a result of an automobile accident. I felt that she heard me and answered all questions that I had. I never felt rushed.

April 23, 2013

She was very patient and focused. She was so direct with her information but also supportive.

April 15, 2013

Dr. Pohl is by far the best physician I have encountered in the University system. She is caring, informed, and constantly searching for better ways to address my health care needs. She listens carefully, and responds appropriately. She is thorough. Outcomes are better from following her advice than from any previous physician consulted. Please clone her!

March 27, 2013

I don't have any health issues, I came in for an annual. But I would imagine that the same care I received at this visit, would be the same level of care if I was sick or had a medical issue, just in the manner and approach Dr Pohl had. I have alreadt recommended her to my husband.

March 08, 2013

Dr. Pohl is the best, this is the first time ever she was a little late, she was with an emergency patient, and explained this to me with her apology.

February 16, 2013

Was not told about negative effects of medication.

February 11, 2013

I have already recommended this caregiver.

January 28, 2013

I encountered Dr. Pohl, she was wonderful - excellent communicator, good information, overall I enjoyed her service and would continue to see her in the future. She was very efficient but did not make me feel rushed. I was just in for a basic check up so I didn't really have a problem I needed her to address though I would feel comfortable with her style/communication.

January 22, 2013

The care provider could not answer my questions about the flu shot and did not offer to look them up or ask anyone else.

December 26, 2012

I've had a lot of experience with medications and treatments. I just wanted her to listen to that instead of repeating treatments that I already have not had success with.

December 18, 2012

Dr. Pohl worked with me on getting all my prescriptions syncronized so I could make appointments on a regular schedule rather than every time a prescription ran out.

December 04, 2012

Did not see the care provider only had labs done.

November 15, 2012

I couldn't ask for a better primary care physician. Dr. Pohl has a very effective method of care. She listens to me, asks questions, and then reflects what she hears for verification from me. Then she discusses her thoughts, asks if I have questions, formulates a plan and then reviews everything. Aside from being very personable, she is EFFECTIVE. She is genuine, funny, and respectful. And, furthermore, she clearly works hard to consider the 'big picture' rather than just treating the symptoms.

November 08, 2012

first time to see Doc. pohl. She is wonderful, now my wife and son is seeing her. The U-Chart is great.

October 29, 2012

Dr. Pohl is simply superb.

October 15, 2012

Same as with our nurse dr. P. went above and beyond, she was straight forward great with tatum and followed up with me on Monday to ensure tatum was getting better. Wow, what a wonderful experience. Going to the doctor is no dun with kids but the nurse and doctor were amazing.... Wow.

October 15, 2012

My provider was unapologetic for being 30 minutes late to our appointment. I felt that my provider was in a rush to complete my exam and offered no explanation for my rash. I don't feel heard by my provider and I continue to have concerns that are not being addressed. I intend to switch providers as I would like more thorough care.

October 09, 2012

Dr. Pohl seemed kind of rushed but I didn't mind.

October 08, 2012

I came to this clinic and this doctor through recommendation. I would also recommend her.

October 04, 2012

susan is the best

October 02, 2012

I feel very confident in Dr Pohl, I suggested that my wife make an appointment with her.

September 24, 2012

Dr. Pohl is EXCELLENT

September 18, 2012

I was very satisfied with my experience with Dr. Pohl. Up unto this point I did not have a general care practitioner in the state of Utah, but after my experience with Dr. Pohl, I intend to use her as my general care practitioner. I was very pleased with the way she listened to my problems, respected the education level that I have and adjusted her approach based on my general knowledge, and addressed the issues I am facing with genuine concern for helping me. I was very excited by the way she approached my situation by assessing my problem in a way that avoided treating my symptoms and focused on finding the cause of my problem so that I can lead a normal life. Susan Pohl is an excellent physician.

September 03, 2012

I am very, very impressed with Dr. Pohl. She seems to know just as much about thyroid disorders as an endocrinologist! And the time she spent with me showed that she is very concerned with her patients! She's an amazing doctor!

August 27, 2012

Overall I like my provider and plan to keep seeing her in the future. However, I do wish she offered more of an explaination regarding my condition

August 21, 2012

It is interesting that Dr. Pohl doesn't review my record ahead of time. I had to remind her of my history and the tests we ran last year. But she addressed everything I brought up and I do have a lot of confidence in her.

July 16, 2012

Dr. Pohl always seems to be late, but I know when she is attending to me finally that I will not feel rushed, which is fabulous!

July 06, 2012

She is awesome! I have been looking for a primary care provider for several years and just didn't quite mesh with anyone I have seen. Dr. Pohl has all the qualities that I was looking for. She is insightful, thorough without too much intervention and w

May 15, 2012

Dr. Susan Pohl is excellent

May 03, 2012

Having the MA do the computer part was great. My Dr could listen more attentively to me, and the conversations was faster. I felt taken care of.

April 12, 2012

Dr. Pohl is usually behind schedule, but I know that when my turn comes, she will spend as much time as needed to help me, which is a relief. Thus, it is slow sometimes waiting for her but then I don't feel rushed either.

April 12, 2012

Dr. Pohl has always been a great doctor to see. I feel that she does take great care of my medical needs.

March 30, 2012

As usual Dr. Pohl explained all my options and allowed me to choose how I wanted to proceed.

March 29, 2012

This was my first experience w/ Dr. Pohl. She was outstanding. She was very considerate, took her time listening to my story and was very thorough with her interview. She gave me the choice between conservative vs. medical management which I really appreciated. I would not hesitate to recommend her to friends and family, in fact, I already have!

March 06, 2012

she is busy

February 09, 2012

I always feel well informed and confident I am receiving the best care during and after my visit.

February 03, 2012

Very good experience. I have referred patients to Dr. Pohl already

January 26, 2012

Dr. Pohl is very informative and offers very good suggestions. She is not pushy and does not say what I need to do, instead offers many suggestions and different ways to do things.

January 26, 2012

Dr. Pohl is always very informative and concerned. Makes me feel at ease and able to talk about my feelings. Great at making suggestions and asking how I feel about her plan of care. I recommend her to everyone. Wish she was a little easier to get in with.

January 19, 2012

I appreciate that Dr. Pohl is a woman who has children herself.

Academic Profile

Research Interests

  • Health Care Quality and Patient Safety

Board Certification and Academic Information

Academic Departments Family and Preventive Medicine - Assistant Professor (Clinical)
Academic Divisions Family Medicine/Residency

Academic Bio

Susan Pohl, M.D., is a board certified physician specializing in family and preventive medicine. She completed her medical degree at the University of Texas Medical Branch in Galveston, Texas, and her residency at Good Samaritan Hospital in Phoenix, Arizona. She currently directs resident education in practice-based learning and quality improvement. Her professional interests include caring for individuals in all stages of life, disease prevention and wellness, women's health, and nutrition. In addition, Dr. Pohl is a member of the American Headache Society and has particular interest in providing primary care for patients who suffer from migraine and other headache conditions. In her leisure time, she enjoys spending time with her husband and two children, running, and spending time outdoors. She is currently welcoming new patients and accepts most insurance plans.

Education

Education History

Type School Degree
Residency Good Samaritan
Family Medicine
Resident
Professional Medical University of Texas Medical Branch
M.D.
Undergraduate Texas A&M University
Biology
B.A.

Publications

Selected Provider Publications

Clinical Trials

Video & News