Patient Rating:

4.7 out of 5

185 Patient Ratings
85 Patient Comments

Alison Crum, M.D.

Patient Rating:

4.7 out of 5

185 Patient Ratings
85 Patient Comments

Clinical Details

Schedule An Appointment Clinical Office Address
(801) 581-2352 John A. Moran Eye Center
65 N Mario Capecchi
Salt Lake City, UT 84132
Map
(801) 585-3937 Midvalley Health Center
243 East 6100 South
Murray, UT 84107
Map
(801) 213-4500 South Jordan Health Center
5126 West Daybreak Parkway
South Jordan, UT 84095
Map

Bio

Dr. Crum has training in both oculoplastics and orbital surgery - the reconstruction of the bones around the eyes after traumas, correcting drooping eyelids, and aesthetic surgeries, such as eyelid lifts. She also practices neuro-ophthalmology - the study of how the eye connects to the brain. She provides medical and surgical treatments for visual disorders. Her interests include treatment of Graves disease and treatment of papilledema.

Board Certification and Academic Information

Academic Departments Ophthalmology/Visual Sciences - Assistant Professor (Clinical)

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
4.7
My confidence in care provider
4.7
Time care provider spent with me
4.6
Care provider spoke using clear language
4.8
Care provider's effort to include me in decisions
4.6
Care provider's concern for questions & worries
4.7
Care provider's explanation of condition/problem
4.6
Wait time at clinic
3.8
Care provider's friendliness and courtesy
4.8

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

January 26, 2015

I couldn't be more impressed with all the helpful people taking care of me

January 21, 2015

Dr. Crum is AMAZING! She is very kind and understanding, and always seem thoroughly attentive to the conversation. She is very gentle and patient and I really enjoy seeing her.

January 21, 2015

I am a difficult patient to get diagnosed and feeling better.

January 19, 2015

I was very impressed with everyone who worked with me, especially Dr. Crum. I also liked the fact that information was given me to read about my condition.

December 25, 2014

Dr Crum and all the others on her team were unhurried and willing to take as much time with me and my concerns as was necessary.

December 22, 2014

Dr. Crum is VERY kind! She was beyond understanding of my anxiety issues and really went above and beyond with helping me cope! She is very gentle, patient, and intelligent. I am so happy that my ophthalmologist referred me to her for my procedure.

December 11, 2014

There were 3 other physicians in on the visit and that just made for a lot of chaos and confusion! Is this necessary?

December 05, 2014

dr. crum was much more friendly and forthcoming at this clinic than the one by the University Hospital. she gave me more information, showed more concern and was more friendly.

November 29, 2014

I really wish someone would follow up on my requests for help. I believe my tear duct stent on the left side is still stuck. My eye is very irritated. No one will call me back.

November 20, 2014

I am a physician and Dr Crum treated me with appropriate professionalism and clear competence. She assessed the problem promptly and accurately and clearly outlined a plan of treatment.

November 18, 2014

Dr. Crum and her staff were as good as it gets in all fazes of my appointment. My wife and I drove from Ketchum, Idaho and found the appoint exceeded our expectations. Dr. Crum is a great example to follow.

November 18, 2014

I think Dr. Crum is a good doctor. I like her she seems knowledgeable. I just didn't like waiting so long to see her that day. My first visit was much better time wise. It is difficult to get appointments at the times you want at the center. I don't like that because coming up there is a lot of traffic.

November 11, 2014

Best Dr. !!!

November 10, 2014

I sound like her mother with my recommendations. I have I a very difficult situation to deal with. Crum is very involved without going overboard and is proactive regarding basic information I need to make decisions. I think she will get better and better. please let her know hoe I appreciate her care.

November 04, 2014

I felt like Dr Crum focused on me as the patient and what I was there for. She also helped me look at other things I couldn't approach Dr Warner about. I am very satisfied with how she treated me.

October 30, 2014

Ws not provided with written post-op instructions when left clinic. I returned to clinic a few minutes later to ask about them & was given instructions then.

October 06, 2014

She too explained everything she was checking for and doing in words I understood and I would recommend her to anyone.

October 06, 2014

I feel like I am in good hands. Also like that the Dr. was open to me seeing an ENT first to do a prior surgery before she does hers.

October 03, 2014

Even when I got panicky and thought Dr. Crumb didn't get what I was saying about my eyes not working together she calmed me down gently then explained it to me again that in away that I knew she understood what I was saying yet again validating me. i apologized panicking on her she accepted the apology and said she understood why . Dr.Crumb is a wonderful Dr. She is one of the best I've been to in a very long time Bedside manner wonderful as well as wonderful personality.

September 27, 2014

very compasionate, kind, and helpful, would reccomed this care provider anytime

September 24, 2014

I think the Dr. took extra time with me once she realized that my previous experience at the Park City Moran was under par. However, she did not have enough time to explain the handouts but the front desk was able to do that after.

September 20, 2014

The visit was wonderful. We really felt great about the testing, results and explanation provided by Dr. Crum. Thank you

September 15, 2014

Dr. Crum showed sincere concern for my well being and issues with my eyes.

September 12, 2014

Due to lack of time I think she was rushed through the process a little. I left feeling a little like I could have had more questions answered or my problem wasn't solved.

August 22, 2014

Dr Crum herself is a courteous and kind lady. But two months of ignoring my request does not speak well for your lackluster bureaucracy

August 14, 2014

Dr. Crum was very nice and did her job great, took her time to explain what she was doing and why in words that I could understand. She went over all paper work with me (what to do when I got home )and did not hurry me at all Went out of her way to help with a medicare issue, and I really appreciated that. I would absolutely recommend her to anyone. We have ALWAYS gotten A plus service by all at the center.

August 13, 2014

Excellent care and concern and thorough evaluation

August 08, 2014

Dr. Crum probably did more than was needed, just to make sure that she covered all eventualities. She was great.

July 19, 2014

Should have excellent as one of the ratings. Even understood the explanations during surgury. ⿺

July 15, 2014

Dr. Crum is fantastic!

June 28, 2014

Dr. Crum is the best. I am terrified of eye surgery; she has put my mind at rest. Hard to do.

June 24, 2014

A truly professional and compassionate provider. Very concerned about my well being and treatment. A true professional.

June 13, 2014

Everything was explained to me , so that I understood it.

June 10, 2014

Dr. Crum is very easy to communicate with. She is warm and friendly.

June 09, 2014

Dr Crum is a true professional that takes all the time required for you to understand your treatment.I would strong recommend her.

June 06, 2014

Dr. Crum was so kind, so concerned, and caring. She also seemed very competent in doing the procedure. My daughter was very impressed with her, too.

May 30, 2014

Dr. Crum was excellent. I have seen lots of doctors in my time, and I would say she ranks right up there with the best. She explained everything carefully, took time to make sure I understood. She has a stellar personality, is very likeable and kind.

May 30, 2014

Dr. Crum and Dr. Kinard were exceptional in the degree of professionalism and care provided. I was kept in the loop and apprised of all aspects of my care. I am greatly impressed.

May 23, 2014

Care provider explained using drawings to help me understand what was going on. This helps me understand the test performed.

May 16, 2014

Doctor Crum and her staff are the best!

May 13, 2014

I've already recommended this site to others. There's nothing like it, especially the people who took care of me.

May 13, 2014

Dr. Crum referenced my 'cataract surgery' that she apparently thought I had had which caused my problem and I've never had any cataract surgery. We tried clarifying, but to no avail.

May 09, 2014

Dr Crum goes to great lengths to assure my complete understanding of each visit. A very compassionate provider.

May 08, 2014

DR. CRUM IS FANTASTIC - VERY DETAILED - EXPLAINS EVERY THING IN EASY UNDERSTANDING ,NO ARROGANCE,LISTENS CAREFULLY.

May 08, 2014

I was verty impresssed with Dr. Crum.

April 26, 2014

Dr Crum has always been very kind an informative.

April 18, 2014

Very impressive. Kind and compassionate.

April 16, 2014

I have already recommended both Doctors to others.

April 01, 2014

I only saw the actual provider for maybe 5 minutes. In the middle of my appointment, while getting a summary of my case, she left the room then came back 5-10 minutes later. I understand providers at your facility are very busy and many cases you see are much more critical than mine, however I did not have any confidence that she had any interest or concern in my case at all.

March 26, 2014

Very satisfied!

March 25, 2014

People were great, just transportation issues

March 22, 2014

I went home not knowing why my vision was double or what cause it

March 19, 2014

I would recommend the doctor but only if she didn't work at Moran.

March 10, 2014

My surgery on the right eye was not successful. I feel that if I had not called it to the doctor's attention, nothing would have been done about it. It was obvious from the beginning that the stitches had slipped, but nothing was done about it until I brought it up 6 months later.

February 24, 2014

I'm a huge fan of Dr. Crum. I like her demeanor and her skills! great combination. I have confidence in her and her work.

February 23, 2014

Both Dr Allison Crum and her Resident, Dr Swan were great! Dr. Crum listened to my concerns and was fabulous! I would not hesitate to return or refer someone to see her or an associate.

February 14, 2014

dr. Crum is excellent and very thorough

February 07, 2014

DR Crum is a "FANTASTIC" Doctor!! I have complete trust in her work!! Plus she is so KIND & COMPASSIONATE!!

January 31, 2014

CAN'T GET ANY BETTER

January 30, 2014

Might Be Misunderstanding In Some Symptoms

January 22, 2014

Everyone was very courteous and professional and Dr. Crum and others thanked me for coming in to have my problem / concern taken care of.

January 11, 2014

Dr. Crum is OUTSTANDING!! Would recommend to anyone!!

December 28, 2013

Dr. Crum answered all of my questions and gave a very concise summary of the surgery that she performed (oral and written). I am very thankful for her competence and everything connected to my visits.

December 19, 2013

Doctor told me to wait 2 months to see me next to see if I need operation wanted time to see notes from the past when I arrived Dr. Crum didn't have notes then my care manager gave her the notes she spent a few minutes reading them and then made a decision why did I have to wait 2 months , Dr. Crum then ask why we decided to come see her and not keep my previous doctor. I'm really confused I have had an eye injury for 3 years and in a lot of pain and discomfort none of this was address I feel like my cares and needs were not taken care of or address I feel my last visit was a waste of my time.

December 11, 2013

I've been very impressed with Dr. Crum.

December 11, 2013

I really like Dr. Crum, she was very sensitive to my needs and concerns. I would recommend her to friends and family!

December 06, 2013

Loved the doctor!

December 04, 2013

she seemed rushed but still took time.

November 12, 2013

Dr. Crum is an outstanding doctor--one of the very best I have ever worked with. She truly cares for her patients. I am forever grateful to her for the ways she has helped me to get my eyesight back. She loves what she does and takes joy in seeing her patient's progress. Thanks so much!

October 28, 2013

Dr. Crum was exceptionally thorough in doing every test possible to diagnose the cause and possible progression of my double vision. I felt very fortunate to have access to such a fine clinic.

October 28, 2013

More time was taken with testing and people doing the tests than the doctor. Waiting for results of MRI and Cranial ultrasound done in Pocatello and sent to Moran.

October 25, 2013

I was totally impressed with Dr. Crum. She is so smart and able to explain everything clearly. I am thankful to have found her. I am completely confident that I am in good hands for my upcoming surgery.

October 18, 2013

I was extremely satisfied with my experience. Dr. Crum was well knowledgeable and friendly, and I was able to get an unscheduled procedure fit in while I was there.

October 14, 2013

Was first visit, but thought very highly of the doctor.

October 11, 2013

Absolutely superb care. I send people to the center regularly

October 04, 2013

CAN'T GET BETTER

September 02, 2013

I had the discussion with Dr. Crum (This was my 2nd Visit) that on our 1st visit she seemed distant and bothered or rushed and that it was not a good first impression. However on this visit, Dr. Crum was excellent. She was attentive, showed compassion and empathy, she communicated well and her caring shined through. I also told her I liked this Dr. Crum very much!

August 31, 2013

From my prospective, on this visit, Dr Crum was outstanding. Her attentiveness, listening, explaining & exhibiting genuine concern was exhibited the entire time of contact.

August 27, 2013

very happy with Dr. Crum and her staff

August 19, 2013

Dr. Crumb explained exactly what she was seeing in the images, gave a good description of the procedure and gave us specific answers to our questions after the surgery. We have no complaints and in fact feel like she and Dr. Dasina were great with follow up visits as well.

August 16, 2013

I now have hope for the future. Both of my eyes are now open and it has not been the seven days that were projected. In fact both eyes were open most of the time the second day! This has been a real break through for me.

August 15, 2013

Very good experience.

August 11, 2013

i like when she has students because i learn a lot more

August 05, 2013

Dr. Crum is the best!! I would highly recommend her.

August 05, 2013

I think that Dr. Crum does a great job of both trying to make me feel comfortable and coordinating the doctors in training.

Academic Profile

Board Certification and Academic Information

Academic Departments Ophthalmology/Visual Sciences - Assistant Professor (Clinical)

Academic Office Locations

Academic Office Phone Number Academic Office Address
(801) 585-6622 John A. Moran Eye Center
65 N Mario Capecchi
Salt Lake City, UT 84132

Academic Bio

Dr. Alison V. Crum is a Doctor of Ophthalmology with a practice at the John A. Moran Eye Center at the University of Utah and an Assistant Professor at the University of Utah Department of Ophthalmology and Visual Sciences, John A. Moran Eye Center, University of Utah, Salt Lake City, UT. Dr. Crum received her medical degree from the University of Washington School of Medicine, Seattle, WA and completed a residency at Yale University, New Haven, CT. She completed fellowships in oculoplastics and orbital surgery at Yale; neuro-ophthalmology at Columbia University, New York, NY; and oculoplastics and orbital surgery and neuro-ophthalmology at the University of Texas, Southwestern Medical Center, Dallas, TX. Dr. Crum has training in both oculoplastics and orbital Surgery - the reconstruction of the bones around the eyes after traumas, correcting drooping eyelids, and aesthetic surgeries, such as eyelid lifts. She also practices neuro-ophthalmology - the study of how the eye connects to the brain. She provides medical and surgical treatments for visual disorders. Her interests include treatment of Graves disease and treatment of papilledema.

Education

Education History

Type School Degree
Fellowship University of Texas Southwestern Medical Center
Oculoplastics & Neuro-Ophthalmology
Fellow
Fellowship Columbia University
Neuro-Ophthalmology
Fellow
Fellowship Yale University
Oculoplastics & Orbital Surgery
Fellow
Residency Yale New Haven Hospital
Ophthalmology
Resident
Internship St, Raphael’s Hospital
Transitional Internship
Professional Medical University of Washington School of Medicine
Medicine
M.D.
Undergraduate Stanford University
Major: Biological Sciences
B.S.

Publications

Selected Provider Publications

Clinical Trials

Video & News