Patient Rating:

4.9 out of 5

136 Patient Ratings
117 Patient Comments

Susan K. Baggaley, M.S.N., FNP-C, NP-C

Vice-Chair of Clinical Operations, Department of Neurology

Patient Rating:

4.9 out of 5

136 Patient Ratings
117 Patient Comments

Clinical Details

Schedule An Appointment Clinical Office Address
(801) 585-7575 Imaging and Neurosciences Center
729 Arapeen Way
Salt Lake City, UT 84108
Map

Bio

Susan Baggaley, MSN, FNP-C is a certified nurse practitioner, seeing patients with complex headache disorders including migraine, cluster, and chronic daily headaches. Susan has over 16 years of specialty headache experience and has been involved in numerous research and clinical drug trials. She also directs all neurology outpatient clinics at the University of Utah.

Board Certification and Academic Information

Academic Departments Neurology - Adjunct Instructor
Neurology - Advanced Practice Clinician
Nursing - Adjunct Instructor
Academic Divisions Headache and Neuro-Ophthalmology
Board Certification American Nurses Credentialing Center

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
4.9
My confidence in care provider
4.9
Time care provider spent with me
4.9
Care provider spoke using clear language
4.9
Care provider's effort to include me in decisions
4.9
Care provider's concern for questions & worries
4.9
Care provider's explanation of condition/problem
4.9
Wait time at clinic
4.7
Care provider's friendliness and courtesy
4.9

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

July 20, 2014

Susan Baggley gave me 3 hugs, 1 when she came in, one she left the room and one when she came back. I didn't need the hugs this time, but maybe she remembered I was depressed a prior visit. Susan is one of my favorite people. She found in my blood work in looking for causes for my headaches years ago, that I needed adjustments in my medications to balance my levels in different areas. Susan is knowledgeable and compassionate.

July 09, 2014

Susan is wonderful.

July 06, 2014

Always shows the utmost concern and care for me and listens to what I need.

June 08, 2014

Susan Baggaley is a genius

June 04, 2014

Excellent experience. Dr. Baggaley is professional, personable, knowledgeable, wonderful. I felt heard and understood and very grateful to have found someone who may actually be able to help me.

May 25, 2014

Susan always appears to be genuinely concerned and invested in helping me deal with chronic migraine challenges.

May 23, 2014

I appreciated having all instructions written down to take home. The visit was very relaxed and not stressful

May 16, 2014

Susan is the best care provider that I have (I have 3 other regular care providers). Helpful, personal, thoughtful, concerned.

May 15, 2014

Susan eased my fears and concerns and always treats me like family.

April 20, 2014

dr Baggaley is amazing!! She is knowledgable, listens well, she makes me laugh, and the results of her medical care are astounding!! I have had incredible progress under her watch. my headaches have almost completely disappeared. when I began seeing her I was experiencing migraines 6-7 hrs a day. I am do grateful to her.

April 07, 2014

I love Susan. She is the most caring person i have ever seen. I feel like i am with a friend or family member that cares about me rather than a dr.

April 03, 2014

Very thorough exam and did not feel rushed.

March 13, 2014

Excellent

February 20, 2014

It was so comforting that Susan took charge and offered hope that we are not alone, and there are options available that we had not tried before. When everyone else had given up, Susan said we are just getting started.

February 18, 2014

I have 100% trust in Susan!

February 11, 2014

I just wish Susan wasn't so good...she's difficult to get into for follow-up appointments...everyone wants her. I have referred people her direction (away from their primary providers) and they've mentioned they have had significant waits to get into see her as well. I appreciate her treating me not only as an RN but speaks to me at my level with a no-nonsense approach...more as a colleague with a "you know better" when it is called for. Over the past 12 years, she has become a very reliable and trustworthy friend on top of a fantastic practitioner who knows the finer nuances of my care.

January 27, 2014

Susan is amazing. Someone give this lady a raise!

January 23, 2014

Dr Baggaley always makes me feel like I am important to her. She doesn't rush my exam! She listens and asks questions to get a feel about what is really going on. She is compassionate and caring.

January 21, 2014

fantastic experience always makes me feel better.

January 15, 2014

Dr. Baggeley continues to be the most important doctor in my life-- she pretty much saved me ten years ago, and she pretty much still is. It was an emotional visit for me, and she has the greatest bedside manner. She's a great comfort, both with her glowing personality and the breadth of her knowledge.

January 13, 2014

Susan is wonderful. Extremely knowledgeable, thorough and caring. So happy I was able to be seen by her!

December 09, 2013

I would recommend Susan in fact I have. I think she is wonderful at what she does, I don't know where I would be today without her and the help she has given me.

December 08, 2013

I really really liked Susan. I felt like she has been the first person to really care about my situation.

December 08, 2013

I have always been very happy with Susan and her performance

December 03, 2013

Susan is always thoughtful and funny. She really knows what she is doing. I have total confidence in her.

November 19, 2013

I have seen Susan Baggaley for some time. She is wonderful, thorough, and very caring.

November 06, 2013

Susan Baggaley is one of the best drs I've ever had.

November 04, 2013

I feel like my issues are being addressed.

October 26, 2013

EXCELLENT

October 21, 2013

I recently recommended this provider to a good friend of mine.

October 14, 2013

Susan has always provided great care and I highly recommend her to anyone I come across with headache conditions. She is always willing to listen to my concerns and makes sure I understand my treatment options.

September 11, 2013

I have already recommended this provider to everyone I know who has any kind of head problem. She is the most caring, understanding and competent doctor I have ever seen. The sheer amount of time spent and the fact that she actually listened was a step beyond anything I have ever experienced. Dr. Baggeley is phenomenal!

September 09, 2013

Very thorough review as always

September 03, 2013

Susan is always very helpful and concerned about my medical conditions. It amazes me that she remembers the traumatic things that have happened to me in the past even though I only see her once a year.

August 31, 2013

I had a wonderful experience with Susan. I would highly recommend her to anyone seeking help for migraines!

August 29, 2013

Susan listens, cares and is amazing.

August 22, 2013

This provider is phenomenal! Pay her more to assure she stays.

August 13, 2013

Susan has helped me soo much in improving my quality of life and my migraines. She works with me and addresses as many of my needs as possible

July 05, 2013

Susan is so great. She really cares about what your opinion is; which makes you feel confident in her. She is willing to take as much time as you need and is willing to explore all the options; not JUST the ones that she think is best.

June 28, 2013

Susan always provides excellent care

June 21, 2013

My husband and I were amazed at the positive experience with had with Susan and the interns in the process. She was an excellent listener, included my spouse in the conversations, was positive, appreciated my philosophy regarding medications, and indicated that she cared about my overall health and working toward the process of decreasing and managing chronic migraines. We have sung her praises all week to our friends.

May 29, 2013

Susan is always very concerned and for me and spends time with me listening to me and my concerns.I truely appreciate her.

May 27, 2013

I can't imagine going to any other provider for my issues and hope that she never retires.(well, maybe some day)

May 22, 2013

No complaints,

May 09, 2013

I adore Susan and am almost disappointed I don't need to come back for a year.

May 06, 2013

The conversation about the meds was frank and informative as we discussed what was going on and what my options were.

May 02, 2013

Dr. Brennan took the time to tell me what he was doing and explaining any issues I may run across from this procedure. he was great!

May 01, 2013

Always have great experience with Susan Baggaley. I have a great deal of confidence in her and her ability to meet my medical issues and needs.

April 08, 2013

It is impossible to have a bad experience with Susan Baggaley. She has given me a new lease on life and the only problem I now have, is that I anticipate and expect the same from any physician only to be quickly disappointed. My expectations are now much higher because of the excellence of Susan's treatment of her patients.

March 23, 2013

Not as caring as she used to be. Tried talking to her about paper work I need her to feel out and she was very cold I know I have more health problems but my migaines are almost every day. I can Not work with my head aces the way they are.

March 08, 2013

She took the time to listen and make sure all of my questions were answered. She was very personable.

February 18, 2013

Very nice and understanding. She also has a great sense of humor and makes you feel comfortable.

February 18, 2013

Susan is amazing, friendly, caring, knowledgable and helpful

February 08, 2013

I think every doctor I've ever seen could take lessons on both professionalism and communications from Ms. Baggaley.

January 18, 2013

MY LIFE IS SO IMPROVED WITH SUSANS HELP!

January 14, 2013

Susan Baggeley is always so friendly and encouraging. I have full confidence in her ability to manage my care.

January 12, 2013

Susan Baggley also treated my headaches 5 years ago when I was last in Utah. Her knowledge on the topic is considerable and she does take a comprehensive approach that I appreciate. Another headache specialist pulled out a card with a list of medications and told me I could try any of them. Since I have medical experience he assumed that I knew what was best. My headaches have been difficult to manage and are related to other issues, I have also had very serious adverse medication events. Susan did spend time reviewing prior experiences, my current needs, and concerns. I appreciate that she made recommendations and took time to explain her plan and reasoning.

December 26, 2012

Dr Susan Bagley is by a far stretch one of the finest Dr's I have been associated with....

December 20, 2012

Susan is always concerned about what is going on in my life and how I am feeling. She goes over everything completely and makes sure I have no questions and that I understand everything we have gone over.

December 14, 2012

Susan Baggalay is one in a million. If every provider I ever had was like her I would be happy forever. She is brilliant, funny, compassionate and knowledgeable. She is respectful. I adore her. (And I am not her mother.) I am so lucky to have found a medical person who understands migraine and other issues I have that relate to my health. I feel totally trusting of whatever she recommends. She follows through with contacting my other care providers and does not treat my headaches in a vacuum, but uses all the medical information about me to provide wrap around services. About a year ago I had a serious liver infection, and her timely response to the specialist on my case helped him respond to the medical problem I was having.

December 08, 2012

Susan is an awesome healthcare provider. I recommend her whenever I get a chance because the care she provides is simply exceptional.

December 05, 2012

I have never felt rushed. I feel at ease and appreciate the relaxed conversations. It is a thoroughly enjoyable experience to come to appointments. These comments are coming from a person that seldom gives positive feedback. Plus my headaches of many years are gone. Can it get any better?

December 04, 2012

Susan Baggaley is truly the most excellent care provider I have. She takes the time needed to listen and to find new solutions when something tried has failed. I would recommend her to anyone, and some of my friends are now her patients.

November 29, 2012

She is a great Dr. I feel confident with her and the office gives me a comfortable feeling. She is personable and never rushes my appointments.

November 20, 2012

Only saw a nurse.

November 19, 2012

Susan is always very attentive. We never feel rushed, or that she is in a hurry to move on to her next patient.

November 13, 2012

She is the VERY BEST!!!!

November 08, 2012

Susan Baggaley is awesome. She is so good at what she does and is so knowledgeable. She has basically saved my life with migraine headaches.

November 08, 2012

Susan is the best and deserves a pay raise

November 08, 2012

Dr. Baggaley is an excellent provider and I would (and have) recommend her, her staff and the clinic to others! I love the care and concern Susan gives and thank my lucky stars that I am able to be her patient!

November 05, 2012

Susan is excellent - a master in her field. I have been to many medical professionals trying to find relief from my pain. Susan let me know there were many treatment options available that I have not yet tried. I especially liked her straight forward way of communicating with me and her ability to relate to me. I left the clinic feeling less despairing about my condition and amazed at the level of care I received.

October 29, 2012

Susan saved me and because of her, I can now have my life back. I am a happy person.

October 23, 2012

Great experience!

October 18, 2012

Susan understands and takes time to explain in details of the new medations and show a lot of concern I am glad she is my provider

September 26, 2012

I Love Susan She is so helpful and I feel like she really cares about me and not to many Dr. do these Days. I

September 26, 2012

Susan Baggaley is a very open, upfront person. It is refreshing to meet with someone who is willing to deal the problem at hand and also offer direct and clear responses to my questions. I also appreciate her thoughts and opinions of many things that we have discussed. It is wonderful to not feel rushed. Susan does not give me the impression that she is in a hurry even though I believe that she is very busy.

September 21, 2012

Susan Baggaley is an outstanding healthcare provider: caring, knowledgeable, and kind.

September 17, 2012

Susan Bagley was great! Smart, experienced, and very thorough. I felt like I had enough time to ask all my questions. She even introduced me to her partner who would read my test since she was going to be out of town the next week.

September 13, 2012

An exceptional provider.

August 23, 2012

Susan did an exceptional job. I have never met with a medical professional that took all the time necessary to listen well, answer questions and explain the plan that we would follow to begin treatment.

August 20, 2012

Susan is an amazing provider, she listens, answers questions, and has genuine concern for her patients.

August 16, 2012

She sent lab results the next day. Very quick and informative.

August 09, 2012

Susan is always concerned and caring and remembers me even though it's usually a year between visits.

August 06, 2012

Love Susan Baggaley! She is very thorough, clear, concise and gets to root of problems. Explains things very well and is so helpful every time I see her! I have complete confidence being in her care. I appreciate how she has helped treat my health issues!!

August 02, 2012

Susan is the best.

July 11, 2012

I feel very grateful to be working with Susan. I waited 6 months to see her and have been so impressed with my two visits to her. I am thankful to have found someone who is as competent for the long term care of my condition.

July 09, 2012

Over the years, I've had nothing but outstanding care from Susan Baggaley.

July 01, 2012

I like Susan Baggaley because she really listens and works WITH me on resolving medical concerns and any other issues involved. She takes time to listen and then she explains things in a manner that doesn't feel rushed and lets me ask additional questions

June 17, 2012

I am always included in decisions about my care. Susan always makes sure I understand what is happening with my meds and how I am being treated. I appreciate everything everyone does to see that I am well taken care of. It is a pleasure to come to the clinic. I am treated with respect every step of the way by everyone with whom I come in contact.

June 07, 2012

Susan is an amazing provider. She is concerned about every aspect of my life as she knows it affects my condition. She is encouraging when necessary and tough when needed. She tells me what I need to hear, not just what I want to hear. I am extremely confident in her expertise and would recommend anyone to her for care.

May 17, 2012

Susan always goes out of her way to listen and address each need that is there. She is totally unique in her ability to relate to her patients and remember past issues that contribute to their care. She has done so much for me in my migraine care.

May 03, 2012

I have recommended Susan to several friends who suffer with chronic headaches.

May 01, 2012

Susan is a wonderful care provider. She spends the time needed and shows care, a great depth of knowledge, and concern for a persons well-being.

April 30, 2012

I have recently had a very large blood clot and went to the ER at Mckay Dee. I was released without understanding about the clot. Susan went through the whole thing, explain the blood clot and all that entails and how the blood clot effects my migraine and how we would work with the two. I appreciate Susan so much and trust her with taking care of me. She is a very loving and kind person. My only wish is that I could see her for all my heathcare needs.

April 27, 2012

Susan is wonderful and needs to be cloned

April 24, 2012

Susan is amazing! She listens, she is empathetic, caring, and very knowledgable. I love the follow up care and how accessible she is.

April 24, 2012

Susan always takes excellent care of me. She is always concerned for my well-being. I have recommended her to several of my friends with headaches. I enjoy a good rapport with her.

April 23, 2012

She is exceptional!!!

April 03, 2012

After seeing several doctors about this condition over a period of several years it was a relief to finally see Susan. I felt that she was by far the most knowledgeable about my condition and I felt like she could finally be the end-all answer to my concerns. It was worth the wait to see her.

April 02, 2012

Susan does a great job helping me understand what's going on, where I'm at, and what might help.

April 02, 2012

Susan is caring, friendly and professional.

March 29, 2012

they know what they are doing. things are already changing for me.

March 22, 2012

Wonderful warm experience. Visiting Sue is like visiting family.

March 20, 2012

Susan was absolutely wonderful. She made us feel like my daughter's healthcare was important to her and that she truly wanted to help her. She also gave us hope that my daughter will be able to feel better. She was very informative and patient as we asked many questions about my daughter's condition and prognosis. We are grateful for her expertisem, friendliness, compassion and sense of humore.

March 20, 2012

not sure how I'd manage without this clinic and the woman who runs it. the way susan b. trains her staff is with the utmost concern for each visit to be right and positive.

March 19, 2012

Susan is a top notch provider with whom I have been completely satisfied through the years. She spends every minute researching and discussing different medications and options. Her knowledge is incredible, and I always leave my time with her feeling refreshed and renewed with hope.

March 05, 2012

Great experience!

March 02, 2012

I believe I have already covered this information in previous answers.

February 28, 2012

I have been very satisfied with all of my clinic visits. However, I do not always receive very prompt follow-up from other means of communicating with clinician--calling in prescriptions, emails, etc.--which is a strong source of frustration to me, particularly as this is becoming a consistent pattern.

February 27, 2012

Love Susan Baggaley! Have recommended her to others.

February 13, 2012

Susan is absolutly a Godsend to me! She has made wonderful changes in my life, and I have the utmost confidance that she is going to help me get my migraines under control! Without her, I really don't know where I would be!

February 06, 2012

LOVE, LOVE, LOVE Susan Baggley!

February 01, 2012

Susan is a wonderful dr. I don't think I could find anyone more caring and willing to answer all of my questions. She is the best

January 31, 2012

Susan Baggaley is a wonderful provider. She is always able to answer my questions and addresses my concerns. She is very encouraging about my understanding my condition, and is willing to work with in my schedule as much as she can. I have recommended her to several friends due to her level of knowledge and care.

January 17, 2012

I have never had a provider who has listened as well as Susan does.

January 09, 2012

Susan is awesome! The ONLY complaint I would have is that she sometimes forgets to call when she says she will - for example, she says she will call with results of a blood test in a day or two and then she doesn't. This time she told me what to do in case she forgot to call, so I consider that an improvement:)

January 03, 2012

Susan is an excellent NP. She is straight-up answering my questions. She provided me with understandable terms and straight-forward outlook for my condition. She very pleasant, considerate and a person I trust. From the first visit, I knew the professional relationship would be good.

Academic Profile

Board Certification and Academic Information

Academic Departments Neurology - Adjunct Instructor
Neurology - Advanced Practice Clinician
Nursing - Adjunct Instructor
Academic Divisions Headache and Neuro-Ophthalmology
Board Certification American Nurses Credentialing Center

Academic Office Locations

Academic Office Phone Number Academic Office Address
(801) 581-8862 Imaging & Neurosciences Center
Neurology
729 Arapeen Dr
Salt Lake City, UT 84108

Academic Bio

Susan Baggaley, nurse practitioner, sees patients with complex headache disorders including migraine, cluster, and chronic daily headaches. Susan has over 16 years of specialty headache experience and has been involved in numerous research and clinical drug trials. She is also Medical Director for the the Neurology outpatient clinics at the Clinical Neurosciences Center. Susan is originally from Lafayette, California and has been living in Utah since 1980. She received her graduate degree from the University of Utah. In her spare time, Susan loves spending time in the mountains.

Education

Education History

Type School Degree
Professional Nursing University of Utah- Nursing
Nursing
M.S.N.
Undergraduate Westminster College
Nursing
B.S.N.
Undergraduate Brigham Young University
Nursing
Associates

Publications

Selected Provider Publications

Clinical Trials

Video & News