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SafeUT sees spike in reports on bullying, 499 emergency interventions in fiscal year 2024

Media Contact:

Patricia Brandt
PR/Communications Manager
Huntsman Mental Health Institute
University of Utah Health
Email: Patricia.Brandt@hsc.utah.edu

Leadership and community partners for the SafeUT program announce publication of the SafeUT Fiscal Year 2024 Annual Report.

The report highlights the evolution of the program and details significant initiatives, innovative partnerships, and lifesaving results. It illustrates best practices for identifying warning signs and talking to people in crisis, SafeUT user survey results, and engagement trends. The report also highlights SafeUT’s impact on Utah’s schools, frontline workers, and the National Guard.

“SafeUT plays a critical role in helping keep Utah’s schools and communities safe,” says Rachel Kay Lucynski, Director of Community Crisis Intervention & Support Services at Huntsman Mental Health Institute. 

SafeUT Annual report cover

“Whether someone is struggling with bullying, has concerns about a threat they saw on social media, or is dealing with thoughts of suicide, SafeUT counselors are there day and night to offer compassionate support and immediately respond to any safety concerns. We’re grateful to partner with school districts and higher education institutions, public safety personnel, parents, legislators, and so many others that have helped SafeUT make a positive impact.” 

For the first time ever, the most reported tip submitted to SafeUT was bullying, outranking suicide which historically has been the app’s top tip category. Though SafeUT received more tips about suicide than ever before, tips categorized as bullying were submitted 3.5% more than those relating to suicide.

“SafeUT provides the instant, confidential crisis counseling that gives people in need a fighting chance to survive their darkest moment,” says Ric Cantrell, Chief of Staff, Utah Attorney General's Office, and Chair of the SafeUT Commission. “Hundreds of Utahns are alive today because of SafeUT—almost 500 people received emergent help in the last year alone. You probably know some of them. While we can count up the messages, conversations, and dollars spent, what matters most are those that reached out and survived, and each family that continues to enjoy life with their loved ones close.” 

Highlights from SafeUT’s impact in fiscal year 2024 include:

  • ~1.9 million Utahns have access to the apps (SafeUT, SafeUT National Guard, SafeUT Frontline)
  • 27,365 total chats started with SafeUT counselors
  • 8,985 total tips submitted from K-12 and higher education (students, parents/guardians, educators)—including 2,296 bullying tips, 1,999 suicide tips, and 870 substance use tips
  • 758 tips received for potential school/campus threats or acts of violence, including 456 tips about violence, 152 about weapons, 150 about school/campus threats 
  • 499 emergency interventions were initiated for SafeUT users actively attempting or at imminent risk of harm, or intent to harm, themselves or others.  
  • SafeUT Frontline app received 368 chats—48% came from health care professionals, 33% from law enforcement, 10% from corrections officers, and 9% from fire/EMS
  • SafeUT National Guard app received 189 chats