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Masking & Visiting Policy

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Masking & Visiting U of U Health Hospitals and Clinics

Updated December 6, 2023

University of Utah Health has transitioned to optional masking in most clinical locations for patients, visitors, faculty, and staff. However, we still require masking in specific waiting room areas and patient care rooms to protect our highly immunocompromised patients. Learn more about U of U Health locations that require masking

U of U Health’s decision to end mandatory masking is based on careful thought from our infectious disease experts and in close partnership with health experts in Utah. We will continually review the latest respiratory virus trends, and may make changes to ensure the safety of our patients, visitors, and employees. 

We ask everyone to please be welcoming and respectful of anyone who decides to wear a mask out of personal preference, individual risk factors, or as required for illness symptoms. The change in masking policies at health care facilities should give people confidence that we can live with the virus and can go on with normal life. 

At this time, the following Masking & Visiting Policy is in place at U of U Health Hospitals and Clinics, and Huntsman Cancer Hospital(Guidelines in individual units or clinics are determined by that area's clinical care team and may be subject to change.)

INFORMACIÓN EN ESPAÑOL

U of U Health Locations Where Masking Is Required

Until COVID-19 levels drop further, we will still require masking in areas where highly immunocompromised patients are treated. 

Picture of table showing U of U Health locations where masking is still required
Huntsman Cancer Institute (Inpatient)*

All patients, visitors, and employees must wear masks in the patient rooms of the following areas:

  • Bone Marrow Transplant Unit & Hematology Unit
  • Huntsman Intensive Care Unit
Huntsman Cancer Institute (Outpatient)

All patients, visitors, and employees must wear masks in the waiting room and patient rooms of the following areas:

  • Huntsman Cancer Institute BMT Infusion Center
  • Bone Marrow Transplant Clinic
  • Hematology Clinic
University Hospital (Inpatient)*

All patients, visitors, and employees must wear masks in shared patient rooms for the following areas:

  • Newborn Intensive Care Unit (NICU)
  • NCCN
  • ICN/Transition Nurseries

*Other hospitalized patients identified as having a highly immunocompromised state should also be placed on masking precautions.

University Hospital (Outpatient)

All patients, visitors, and employees must wear masks in the following areas:

  • Emergency Department: Waiting room and patient rooms with symptomatic patients
  • Pulmonary Lab & Endoscopy: Waiting room and pulmonary rehabilitation
  • Cardiovascular Clinic: Patient rooms with heart transplant recipients
  • Kidney & Liver Clinic: Patient rooms with transplant recipients
  • Infectious Disease/Pulmonary Clinic: Waiting room and patient rooms with immunocompromised patients 
University Health Centers (Outpatient)

All patients, visitors, and employees must wear masks at our urgent care centers and South Jordan Emergency Department. This includes our waiting rooms and in patient rooms with symptomatic patients. 

Who Should Still Wear a Mask?

For your safety, we strongly encourage you to continue masking if you:

To keep everyone safe, we ask others to wear a mask if they've been exposed to COVID-19 or are experiencing cold, flu, or other respiratory symptoms.

Visiting Policy In Effect

GENERAL GUIDELINES

OUTPATIENT FACILITIES AND COMMUNITY HEALTH CENTERS

  • No visitor restrictions

HOSPITALS AND INPATIENT AREAS

  • Visiting hours are 5:00am – 10:00pm daily
  • Patients can have up to 4 visitors at a time ages 5 and older
  • An overnight visitor can be requested (requests will be considered on an individual basis following consultation with the patient’s clinical care team)

EXCEPTIONS

Emergency Department

  • Patients may have up to 2 visitors at a time

Huntsman Cancer Hospital

  • Patients in outpatient or infusion areas can have up to 2 visitors at a time ages 14 and older
  • Inpatient BMT/Hematology may only have 2 visitors at a time ages 14 years or older

Huntsman Mental Health Institute — formerly the University Neuropsychiatric Institute (UNI):

  • Adult Services: One in-person visit with one visitor (18+ years old) per day
  • Youth Services: One in-person visit with two parents/guardians (18+ years old) per day

Visits must be coordinated through the Health Unit Coordinator (HUC) in order to facilitate cleaning between visits and equitable visitor access. Each visit is limited to 30 minutes.

University Orthopaedic Center (UOC)

  • Patients in inpatient units or having surgical procedures may have 2 visitors at a time.

University of Utah Hospital — Childbirth & Newborns:

Inpatient Setting:

  • Labor & delivery patients may have 3 healthy visitors ages 12 and older per private room at a time. Visitors may switch throughout the day. Healthy children under 12 may visit if they are siblings of the newborn and are allowed beyond the 3-visitor limit. Children must be accompanied by an adult who is not the patient. 
  • Antepartum/postpartum patients, as well as those in Women's Special Care, may have 4 visitors ages 12 and older per private room at a time. Visitors may switch throughout the day. Healthy children under 12 may visit if they are siblings of the newborn and are allowed beyond the 4-visitor limit. Children must be accompanied by an adult who is not the patient. 
  • Babies in the Newborn Intensive Care Unit and associated nurseries may have a list of 4 approved visitors ages 12 and older (consisting of the baby's mother and 3 additional individuals). These individuals must stay the same during the entire stay. Each newborn may only have 2 visitors at the bedside at a time. No visitors under the age of 12 are permitted.