Patient Rating:

4.7 out of 5

57 Patient Ratings
26 Patient Comments

Victoria J. Serpico, APRN

Patient Rating:

4.7 out of 5

57 Patient Ratings
26 Patient Comments

Clinical Details

Schedule An Appointment Clinical Office Address
(801) 587-4241 Huntsman Cancer Hospital
1950 Circle of Hope
Salt Lake City, UT 84112
Map

Bio

Victoria Serpico is a board-certified nurse practitioner (APRN) within the Division of General Surgery. She received her Master’s degree and nurse practitioner certification at the University of Utah. In 2008, Ms. Serpico joined the division with a specialty in the area of breast surgery and diseases. Ms. Serpico provides comprehensive care for those patients with breast cancer, benign breast disease, and surgical patients.

Ms. Serpico has an educational background that includes women’s health, nutrition, emergency and surgical nursing. She also is instrumental in educating nurses, medical students, and residents in treating the surgical breast oncology patient and she also participates in research and program development.

Ms. Serpico spearheaded development of the breast cancer educational video in collaboration with Dr. Neumayer, which has led to hospital wide implementation of this method of patient education. She is the primary investigator for the Shared Decision Making Breast Video Project and is participating in a UUMG project to devise an antiemetic protocol for patients that are undergoing mastectomy with reconstruction.

Ms. Serpico feels that the work she has done with Dr. Neumayer is especially rewarding as it allows for so many opportunities to improve the quality of patients’ lives that are undergoing treatment for breast cancer and survivorship.

Board Certification and Academic Information

Academic Departments Surgery - Advanced Practice Clinician
Academic Divisions General Surgery

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
4.7
My confidence in care provider
4.7
Time care provider spent with me
4.8
Care provider spoke using clear language
4.8
Care provider's effort to include me in decisions
4.8
Care provider's concern for questions & worries
4.8
Care provider's explanation of condition/problem
4.8
Wait time at clinic
4.4
Care provider's friendliness and courtesy
4.8

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

September 12, 2014

Victoria goes the extra mile

September 02, 2014

Victoria Serpeco has the most amazing combination of medical skills and caring skills. I feel so fortunate to have had her as my guardian angel over the last two years! She has made a huge difference in how I experienced this cancer adventure.

September 01, 2014

Everyone I met, seemed to be "there for me". these are professionals that seem to like what they do. I always loved being a nurse, and always wanted my patients know that it was not just a job. I felt that with everyone I met. Thank you

August 30, 2014

I'm given excellent service and information.

August 18, 2014

Victoria Serpico is the BEST!!! She is an extremely competent and well-trained. She always went above and beyond in her caring for me and greatly contributed to my peace of mind.

August 13, 2014

Victoria is expert at caring for the "whole patient" while dealing with the medical need currently being managed.

June 22, 2014

Victoria Serpico went above and beyond to help me get a lymphedema consult scheduled.

May 25, 2014

Care was excellent.

April 25, 2014

There were several folks I met with that day. Dr Anna Beck was outstanding in her explanation of the journey I am facing and discussing my options. Victoria has been extremely helpful. I look forward to working with all of you.

March 31, 2014

very good

February 28, 2014

I feel very comfortable in the care of Victoria and the nursing staff.

January 24, 2014

This was my last visit with the surgeon who did my mastectomy. She was out of town, so I saw her assistant, Victoria. She spent a lot of time with me, and answered all the questions I had, and was a very good listener while we talked about my new challenge.

January 21, 2014

Heidi, Rn and Victoria are so well suited to this institution; they are not only compassionate but also swift in co=ordinating radiology and doctors. I am impressed , as always. Huntsman is #1 in my book.

January 10, 2014

Victoria Serpico has always been very good with my followup visits. She pays attention to the concerns that may develop with my treatments as well as the continued following of the surgical area. She takes extra time to explain the issues and risks. I have felt confident seeing her when Dr Neumeyer was not available, and will miss further followup visits with these doctors, but hope to not need any more surgery! I am comfortable having all my followup visits with Dr Buys office.

January 09, 2014

Victoria Serpico was amazing. she even called me after my appt w/plastic surgeon to answer/clarify anything I was concerned about

January 05, 2014

NP seemed rushed, had already developed an agenda prior to entering the exam room, until we stopped her to discuss the options, we weren't included in the decision making process. After we expressed a desire to discuss options and a plan, she was very good at explaining what her concerns wrre about the suspected cancer. She kept questioning about a prior hospitalization even after being told that we were told that it was resolved, but never revealed why she was concerned.

December 26, 2013

mammography technician so helpful told her I was traveling for a few months and could radiologist read the report so Victoria (PA) could report to me if all was normal. What an incredible staff!!! Thanks again!!!

November 22, 2013

always satisfied

October 16, 2013

My husband and I left my initial appointment feeling informed about my condition and that we were NOT rushed through my visit. The education provided to us about a subject we were clueless about was much appreciated and helped to put us at ease.

September 05, 2013

everyone was awesome

June 13, 2013

good experience

May 21, 2013

Victoria is the absolute BEST!

May 06, 2013

I would highly recommend Huntsman. Nothing can compare.

April 22, 2013

Victoria Serpeco, NP, has been there for me since Day One last October. She has brought understanding, insight, solutions and encouragement to each problem I have faced. Her sincerity, knowledge and caring have been the biggest help I have received.

April 15, 2013

I have continually been impressed by the level of both care and respect I am given at Hunstman. I come once a year to have a mammogram and meet with Dr Neumayer or Victoria Serpico. For my mammograms, I personally request Shelley. she is so warm and caring. we have developed a friendship through the years. I couldn't ask for better service. Huntsman is a first class facility and I am forever grateful to be under their care.

March 18, 2013

Victoria Serpico spent quality time with me explaining all options. She was supportive, caring and genuine.

Academic Profile

Board Certification and Academic Information

Academic Departments Surgery - Advanced Practice Clinician
Academic Divisions General Surgery

Academic Office Locations

Academic Office Phone Number Academic Office Address
Huntsman Cancer Institute
2000 Circle of Hope
Salt Lake City, UT 84112

Education

Education History

Type School Degree
Graduate Training University of Utah- Nursing
Nursing
M.A.
Undergraduate SUNY at Plattsburgh
Nursing
B.S.
Undergraduate SUNY at Plattsburgh
Nutrition & Food Science
B.S.

Publications

Selected Provider Publications

Clinical Trials

Video & News