Patient Rating:

4.7 out of 5

96 Patient Ratings
71 Patient Comments

Victoria J. Serpico, APRN

Patient Rating:

4.7 out of 5

96 Patient Ratings
71 Patient Comments

Clinical Details

Phone Number Clinical Office Address
(801) 587-4241
Huntsman Cancer Hospital
1950 Circle of Hope
Salt Lake City, UT 84112


Victoria Serpico is a board-certified nurse practitioner (APRN) within the Division of General Surgery. She received her Master’s degree and nurse practitioner certification at the University of Utah. In 2008, Ms. Serpico joined the division with a specialty in the area of breast surgery and diseases. Ms. Serpico provides comprehensive care for those patients with breast cancer, benign breast disease, and surgical patients.

Ms. Serpico has an educational background that includes women’s health, nutrition, emergency and surgical nursing. She also is instrumental in educating nurses, advanced practice clinicians, medical students, and residents in treating benign breast disease and the surgical breast oncology patient. She also participates in research and program development.

Ms. Serpico spearheaded development of the breast cancer educational video in collaboration with Dr. Neumayer, which led to hospital wide implementation of this method of patient education. She has publications in the American Journal of Surgery and The American Surgeon and is currently the primary investigator in a project to develop a pain protocol to enhance the hospital experience for patients undergoing breast surgery.

Ms. Serpico feels that the work she has done is especially rewarding as it allows for so many opportunities to improve the quality of patients’ lives that are undergoing treatment for breast cancer and survivorship.

Board Certification and Academic Information

Academic Departments Surgery - Advanced Practice Clinician
Academic Divisions General Surgery
Board Certification American Nurses Credentialing Center

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Likelihood of recommending care provider
My confidence in care provider
Time care provider spent with me
Care provider spoke using clear language
Care provider's effort to include me in decisions
Care provider's concern for questions & worries
Care provider's explanation of condition/problem
Wait time at clinic
Care provider's friendliness and courtesy

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

January 14, 2017

She was very professional and gave me all the information and explanation I needed

December 27, 2016

I was happily surprised to receive a follow-up phone call, the next day, after my procedure. Even though I had no concerns, it was nice to receive this call.

December 24, 2016

I had a great experience with Dr. Victoria Serpico ! She made me feel at home especially this is the first time I met her ! She explained to me very clearly what I need to do and what happened to my breast! She examined my breast and explains to me what was happening and what I need to do ! I felt really good and know that I trust her with her knowledge and her care to help me get through my appointment ! I felt her love because she went out her way to make appointment for me to see another doctor for my knee even though this is not in her field she really helped me out by going extra mile to help me! I will definitely recommend her and her service to anyone that I know or family and friends! I know that Dr. Victoria Serpico is a great doctor and someone that I can trust and she love and care for others! She is awesome ! Keep up your great work and I am blessed to know that I am well taking care of by Dr. Victoria Serpico and her staff! I really appreciate them so very much !

November 09, 2016

Victoria Serpico even called to follow up on my concerns , blood work, and follow up care. I noted that she followed up by talking to other physicians for their opinion and recommendations. She has always exhibited compassion and knowledge of my situation. She is very thorough and always provides follow up.

October 22, 2016

I have nothing bad I could ever say about such a great staff, etc.

October 09, 2016

Victoria is thorough, she listens well, provides suggestions for care and is very professional. I enjoy my visits each year with her. She also follows up after the visit to give results when applicable.

September 26, 2016

she is excellant and i would deffinately send my friends or family to see her.

September 07, 2016

I am so blessed to have Victoria Serpico as my provider. She is as kind and caring as she is professional and brilliant. I would trust my life to her without question.

September 04, 2016

I felt like because she couldn't feel what I was talking about and my age, that I was stupid for being there and being concerned. I understand that it wasn't cancer, but I was still very nervous and uneasy given my family history and that is why I was coming to get things looked at and her demeanor and attitude towards me was incredibly demeaning and she made me feel like I didn't know what I was talking about instead of listening to my concerns and trying to put my mind at ease. As soon as she left my exam I began crying because I was that upset about how I was treated. With something like this, regardless of if it turns out to be serious or not, I don't feel that I should be treated that way and I am incredibly upset and frustrated. However, the radiologist whom I saw was incredibly kind and validated all of my concerns and really helped to make me feel like I was important and was very thorough in explaining everything to me and answered my questions with great consideration.

August 28, 2016

Victoria Serpico has been fabulous with my appointments.

August 18, 2016

Veronica Serpico was outstanding. she was thorough, intelligent, patient with my questions, really took extra time in the visit to ease my anxiety, help with future scheduling, she was amazing. I could not have had a better person. she is all business, and knows her medical field- just lovely

July 16, 2016

excellent so far. Makes me have hope that there really are caring people who are looking out for my health and, are very thorough.

June 15, 2016

Victoria squeezed me in for a visit on this day because my primary care physician found a lump in my breast in the morning. She was very responsive and caring. She made sure I had an ultrasound before I left, so we knew exactly what the lump was. I am very appreciative and grateful.

April 08, 2016

she was great with me, awesome at explaining everything

March 12, 2016

Victoria is absolutely amazing. The radiologists were great too. Everyone worked as a team to get me treated and diagnosed. Without their knowledge, expertise and concientiousness I don't know what would have happened to my health. They have saved my life.

January 24, 2016

Appointment alleviated a lot of stress from prior doctors visits.

January 10, 2016

Again the care ,courtesy, and compassion by the entire staff is beyond unbelievable.

January 07, 2016

Victoria Serpico and Jane Poretta ROCK! Enough said.

November 16, 2015

Victoria Serpico and I had a nice conversation while she remove a port that had been in place since July. The procedure caused very slight discomfort. After surgery I went home and took one pill from a prescription for oxycodone. The incision site felt as it had before removal. It appears to me that Mrs. Serpico had disturbed tissues very little, so I felt no discomfort during the procedure or afterwards. Great job!

November 13, 2015

PA Serpico is very thorough and personable. I like how she looks you in the eye; answers all my questions; involves me by letting me look at my mammography and explain the photos. Though my breast cancer happened over 10 years, I feel I am still taken good care of.

October 31, 2015

I was impressed that she remembered me and details of previous appt months ago

October 21, 2015

Dr. Serpico suggested that I have a spot on my skin addressed. I asked if she could suggest someone and within the next hour she had arranged to have me seen by a dermatologist in the facility. She went above and beyond to help me resolve this issue. I couldn't be more grateful!

September 03, 2015

I have been so fortunate to have the support and care of Victoria Serpecto since my initial cancer diagnosis. She is an amazing combination of skill, experience and caring!

August 27, 2015

Victoria is wonderful. She listens and discusses things from previous visits, wants to know about any concerns and acts on them. I look forward to seeing her next year.

August 25, 2015

Victoria is super!

August 18, 2015

Victoria Serpico was wonderful.

August 09, 2015

I didn't anticipate getting imaging done at this visit. I appreciated that Victoria arranged it (even though it took about 1-1/2 hours to complete) I was grateful. She also checked if my insurance would cover a certain prescription before she subscribed it -- I thought that was very thoughtful.

August 09, 2015

Victoria Serpico is a fanatasic care giver and I would recommend her every time to anyone!

June 21, 2015

She was very attentive and concerned for me. Took very good care and was so quick to make sure I had answers before I left!

June 10, 2015

Victoria Serpico was fantastic and provided world class care!!!!!!! I also felt that Dr Stein was a true expert and that my biopsy and diagnosis was being done by an expert!

May 19, 2015

Again, I felt cared for that all would be taken care of for the future appointments etc.

May 02, 2015

Information was given a bit abruptly. But she did a nice job of staying with my while I worked through my questions.

April 27, 2015

They were all very thorough and encouraging.

April 26, 2015

Victoria was as concerned about my mother as she was about me. I liked that.

March 05, 2015

I was given all the time i needed to get al the information and ask questions. I never felt I was rushed which was very refreshing!

January 10, 2015

no complaints

December 30, 2014

NP Serpico is always very emphatic as I feel she is listening to my concerns and questions. She is very thorough as she goes over my charts, test results and mammogram views with me. I never felt that she had a time schedule. I have great confidence with Ms. Serpico.

December 22, 2014

We are very happy with the care that I received there. The staff members are exceptional.

December 06, 2014

I've been very happy with Victoria Serpico and her care for me.

December 03, 2014

Dr. Serpico was excellent, even called back to see how I was coming and if the recommendations had helped.

December 01, 2014

I came because my daughter had a good experience at Huntsman when she had a lump in her breast. I now see why she came to you.

November 23, 2014

Victoria Serpico is fabulous!

November 07, 2014

PN V. Serpico is very down to earth, empathetic , and very thorough.

October 13, 2014

I rave about this place to everyone I know!

October 06, 2014

I cannot say enough good things about all of the staff, providers, mammography techs!!

September 12, 2014

Victoria goes the extra mile

September 02, 2014

Victoria Serpeco has the most amazing combination of medical skills and caring skills. I feel so fortunate to have had her as my guardian angel over the last two years! She has made a huge difference in how I experienced this cancer adventure.

September 01, 2014

Everyone I met, seemed to be "there for me". these are professionals that seem to like what they do. I always loved being a nurse, and always wanted my patients know that it was not just a job. I felt that with everyone I met. Thank you

August 30, 2014

I'm given excellent service and information.

August 18, 2014

Victoria Serpico is the BEST!!! She is an extremely competent and well-trained. She always went above and beyond in her caring for me and greatly contributed to my peace of mind.

August 13, 2014

Victoria is expert at caring for the "whole patient" while dealing with the medical need currently being managed.

June 22, 2014

Victoria Serpico went above and beyond to help me get a lymphedema consult scheduled.

May 25, 2014

Care was excellent.

April 25, 2014

There were several folks I met with that day. Dr Anna Beck was outstanding in her explanation of the journey I am facing and discussing my options. Victoria has been extremely helpful. I look forward to working with all of you.

March 31, 2014

very good

February 28, 2014

I feel very comfortable in the care of Victoria and the nursing staff.

January 24, 2014

This was my last visit with the surgeon who did my mastectomy. She was out of town, so I saw her assistant, Victoria. She spent a lot of time with me, and answered all the questions I had, and was a very good listener while we talked about my new challenge.

January 21, 2014

Heidi, Rn and Victoria are so well suited to this institution; they are not only compassionate but also swift in co=ordinating radiology and doctors. I am impressed , as always. Huntsman is #1 in my book.

January 10, 2014

Victoria Serpico has always been very good with my followup visits. She pays attention to the concerns that may develop with my treatments as well as the continued following of the surgical area. She takes extra time to explain the issues and risks. I have felt confident seeing her when Dr Neumeyer was not available, and will miss further followup visits with these doctors, but hope to not need any more surgery! I am comfortable having all my followup visits with Dr Buys office.

January 09, 2014

Victoria Serpico was amazing. she even called me after my appt w/plastic surgeon to answer/clarify anything I was concerned about

January 05, 2014

NP seemed rushed, had already developed an agenda prior to entering the exam room, until we stopped her to discuss the options, we weren't included in the decision making process. After we expressed a desire to discuss options and a plan, she was very good at explaining what her concerns wrre about the suspected cancer. She kept questioning about a prior hospitalization even after being told that we were told that it was resolved, but never revealed why she was concerned.

December 26, 2013

mammography technician so helpful told her I was traveling for a few months and could radiologist read the report so Victoria (PA) could report to me if all was normal. What an incredible staff!!! Thanks again!!!

November 22, 2013

always satisfied

October 16, 2013

My husband and I left my initial appointment feeling informed about my condition and that we were NOT rushed through my visit. The education provided to us about a subject we were clueless about was much appreciated and helped to put us at ease.

September 05, 2013

everyone was awesome

June 13, 2013

good experience

May 21, 2013

Victoria is the absolute BEST!

May 06, 2013

I would highly recommend Huntsman. Nothing can compare.

April 22, 2013

Victoria Serpeco, NP, has been there for me since Day One last October. She has brought understanding, insight, solutions and encouragement to each problem I have faced. Her sincerity, knowledge and caring have been the biggest help I have received.

April 15, 2013

I have continually been impressed by the level of both care and respect I am given at Hunstman. I come once a year to have a mammogram and meet with Dr Neumayer or Victoria Serpico. For my mammograms, I personally request Shelley. she is so warm and caring. we have developed a friendship through the years. I couldn't ask for better service. Huntsman is a first class facility and I am forever grateful to be under their care.

March 18, 2013

Victoria Serpico spent quality time with me explaining all options. She was supportive, caring and genuine.

Academic Profile

Board Certification and Academic Information

Academic Departments Surgery - Advanced Practice Clinician
Academic Divisions General Surgery
Board Certification American Nurses Credentialing Center

Academic Office Locations

Academic Office Phone Number Academic Office Address
Huntsman Cancer Institute
2000 Circle of Hope
Salt Lake City, UT 84112


Education History

Type School Degree
Graduate Training University of Utah
Nurse Practitioner
Undergraduate SUNY at Plattsburgh
Undergraduate SUNY at Plattsburgh
Nutrition & Food Science


Selected Provider Publications

Journal Article

  1. Serpico V, Liepert AE, Boucher K, Fouts DL, Anderson L, Pell J, Neumayer L (March 2016). The Effect of Previsit Education in Breast Cancer Patients: A Study of a Shared-decision-making Tool. Am Surg, 82(3), 259-265.
  2. Russel KW, Mone MC, Serpico VJ, Ward C, Lynch J, Neumayer LA, Nelson EW (December 2014). Optimal utilization of a breast care advanced practice clinician. Am J Surg, 208(6), 1054-9.

Clinical Trials

Video & News