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Maintain Your Resilience & Wellness

General Support Questions

The Resiliency Center exists to foster wellness and resilience for all employees within University of Utah Health. In response to the coronavirus crisis, we will be working with colleagues from across the organization to provide well-being resources to the U of U Health community and beyond.

Local Community Crisis Helpline

Free, 24/7 Community Crisis Response Website
1-800-273-TALK (toll free)
1-801-587-3000 (local)

National Crisis Helpline

Disaster Distress Helpline: 1-800-985-5990
Text: TalkWithUs to 66746

Employee Counseling Services

Phone: 801-587-9319

Visit the Employee Assistance Program

Resident & Fellow Questions

Phone: 801-213-8753

View GME Wellness Site

Medical Student Questions

Phone: 801-585-1207

Visit the Medical Student Wellness Program

Employee Illness & Testing

Phone: 801-581-2227

Visit the Work Wellness Center

HMHI (UNI) Outpatient Psychiatry Services

Physicians, providers, nurses and other COVID-19 front-line staff can access short term psychiatry and therapy services through telehealth services with psychiatric providers at HMHI (UNI) Outpatient Behavioral Health Clinics.

We are available to treat these conditions with medications and psychotherapy:

  • Acute stress disorder
  • Depression
  • Anxiety
  • Insomnia

Thirty–60 minute visits available.

Please email for more information and to schedule.

Explore Online Resources


Coping with Stress (CDC)

Coronavirus & Mental Health: Taking Care of Ourselves During Infectious Disease Outbreaks (APA)

Managing Stress Associated with the COVID-19 Virus Outbreak (Veterans Affairs)

Mental Health and Coping During COVID-19 (CDC)

Taking Care of Your Emotional Health (CDC)


Helping Children Cope with Emergencies (CDC)

Just for Kids: A Comic Exploring the New Coronavirus (NPR)

Supporting Children During Coronavirus (NCTSN)

Taking Care of Your Family During Emerging Infectious Disease Outbreaks (CSTS)

Talking to Teens & Tweens about Coronavirus (NYT)

Health-Care Professionals & Teams

Accelerate Connect: Local Expert Strategies for Well-being (U of U Health)

Accelerate Explore: Simple Well-being Practices You Can Do Right Now (U of U Health)

Beyond Burnout: A Physician Wellness Hierarchy Designed to Prioritize Interventions at the Systems Level (Am J Medicine)

Caring for our Caregivers During COVID-19 (AMA)

For Providers and Community Leaders: Helping People Manage Stress (Veterans Affairs)

Managing Healthcare Workers’ Stress Associated with the COVID-19 Virus Outbreak (Veterans Affairs)

Skills for Psychological Recovery (SPR) Manual (Veterans Affairs) 

COVID Education 

Coronavirus & Emerging Infectious Disease Outbreaks Response (CSTS)

Five Ways to View Coverage of the Coronavirus (APA)

Q&A on Coronaviruses (WHO)

Red Book Online COVID-19 Outbreak Page (AAP)

Research Information: Pandemics (APA)

Speaking of Psychology: Coronavirus Anxiety (APA)

Sustaining the Well-being of Healthcare Personnel During Infectious Disease Outbreaks (CSTS)

Accelerate: Insights for Well-Being

If COVID-19 is a Marathon, How Do I Get to the Finish Line?

Lifelong runner and psychologist Megan Call shares six practical strategies that work for all of us, non-runners included.

View Strategies Here

How to Respond with Compassion when Someone is Hurt by Racism

Racism isn't something that happens "somewhere else." Mindfulness educators and social workers Trinh Mai and Jean Whitlock facilitated an interracial dialogue on talking about race and racism to learn from local lived experiences. Here they share a scenario reflecting common dynamics and give recommendations for a compassionate and constructive response.

Read the article here

Team Huddle Toolbox

The U of U Health Resiliency Center shares a growing list of resources you and your team can use to continue building resilience together.

Access step-by-step activities here

Is This Normal? What to Do With the Stress in Your Body

We're all managing unprecedented stress and fear. What is "normal" right now? How do I cope? The Resiliency Center's Megan Whitlock describes how our body protects us and offers some strategies to help.

Tips for Managing Stress

How to Practice Self-Compassion for Resilience and Well-being

We can be so hard on ourselves. Contributors from the Resiliency Center share how self-compassion, the practice of being kind and fair to yourself during times of stress, can improve your well-being and resilience.

Learn the Strategies Now

How Humor, Hope, and Gratitude Can Make You More Resilient

In a new monthly webinar series, Duke University psychiatrist and patient safety researcher Bryan Sexton shares practical tips for cultivating resiliency both personally and with your teams.

Start Building Skills Now

Psychological First Aid for Your Team

Frequent and meaningful communication is a hallmark of high-performing teams, and it matters even more during a crisis. The Resiliency Center's Megan Call and Amy Locke share helpful resources and a list of prompts to connect your team.

Read the Resources

Why is Behavior Change So Hard?

Health care professionals are unique: Not only do we have to work on our own behavior change, we often have to influence the behavior change of others—our patients. Associate director of U of U Health's Resiliency Center Megan Call explains why it's so challenging and provides steps to make it easier.

Learn Practical Steps Now

When Emotions Run High, Here's How to Respond

Health care is full of high emotion--especially right now. Thankfully, there's a simple framework we can follow to de-escalate with compassion. Hospitalist and UACT co-director Claire Ciarkowski introduces NURSE: a simple mnemonic for responding with empathy.

Read How to Respond with Empathy

Making Room for Grief in the Workplace

Even before the COVID-19 pandemic and an unexpected earthquake, grief was and is a normal part of the workplace, especially when you work in health care. As a leader, it's often hard to know what to do. The Resiliency Center's Megan Whitlock draws from the wisdom of colleagues to share three practical ways to manage grief in the workplace. 

Learn About Grief in the Workplace

How to Practice Mindfulness

During times of high stress, having skills to manage anxiety is extremely helpful. Mindfulness expert Trinh Mai explains why mindfulness is important and how she and colleagues incorporate it into their daily life.

Learn All About Mindfulness

Practice Emotional PPE

We have personal protective equipment (PPE) for our body-but what about our mind? Huntsman Cancer Institute nurse educator Cassidy Kotobalavu leads training on the concept of emotional contagion-how good (and bad) emotions spread. Here are Cassidy's expert tips (with slides) on managing emotional contagion in health care.

Learn How to Practice