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Patient Interaction Volunteer Opportunities

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The following opportunities are full, and we are no longer accepting applications. These opportunities may open up in the future.

Redwood Patient Navigator

Purpose  

Provide assistance to the patients of Redwood Health Center by navigating them through the process at the center from start to finish. Redwood serves one of the most diverse patient populations in the University of Utah Health system. We try to tailor our care to meet the needs of our surrounding community so we can be the community clinic they deserve. As a center, we want to ensure our patients have fulfilled their next steps in care and feel confident. 

Days/Hours 

Monday through Friday between 8:30 am and 6 pm 

Volunteer Duties/Responsibilities 

  • Assist patients to their next destination in the clinic 
  • Walk, push wheelchairs, and guide patients 
  • Help patients schedule follow-up appointments over the phone or in person 
  • Relay UTA transportation times and routes to patients 
  • Relay Medicaid hotline information 
  • Connect patients to billing services over the phone 
  • Round and perform comfort check-in throughout lobbies 
  • Flexibility to be as assigned by the clinic needs 

Location 

Redwood Health Center, Salt Lake City 

Interpreter Services (Spanish)

Purpose 

Medically interpret to facilitate communication between medical staff, patients, and family members 

Days/Hours 

Varying shifts as assigned: Monday-Friday 

Qualifications 

  • Fluent in English and Spanish 
  • Successfully complete a language proficiency evaluation 
  • Volunteer interpreters are encouraged to attend Bridging the Gap, a 40 hour training for medical terminology and interpreter code of ethics. 

Volunteer Duties/Responsibilities 

  • Interpret for patient in-person and over the phone for basic medical encounters 
  • Help with office phone calls and coordinate appointments of other languages 
  • Assist with note taking when doing a phone or a clinical interpretation 
  • Interpret colloquial phrases and technical medical terminology 
  • Be familiarized with the interpreter code of ethics 
  • Other office projects and tasks as assigned 

Location 

The University of Utah Hospital