Visiting U of U Health Hospitals and Clinics

Revised 9/22/2020

The support of friends and family is an important part of healing. Because of the potential spread of COVID-19, we’ve had to update our visiting policy to keep everyone safe.

Beginning September 23, 2020, the following Visiting Policy will be in place at all University of Utah Health Hospitals and Clinics, and Huntsman Cancer Hospital

INFORMACIÓN EN ESPAÑOL

Revised Visiting Policy In Effect

CAN I VISIT A PATIENT OR COME WITH THEM TO AN APPOINTMENT?

Patients are welcome to have 1 person with them in most areas. See below for more details.

WHAT SHOULD I EXPECT WHEN I VISIT? SEE BELOW FOR SPECIFIC AREAS.

  • Be prepared to answer:
    • Do you have any symptoms concerning for COVID, a cold or the flu?
    • Have you been exposed to someone with COVID over the last 14 days?
    • Are you currently waiting for COVID testing results, or have you recently tested positive?

If you answered yes to any of these questions, you will be asked to visit at a later date.

  • Wear an approved mask when entering and at all times while inside U of U Health facilities
    • Approved: a well-secured paper or cloth mask that covers the nose, mouth, and stoma (if applicable).
    • NOT approved: face covering that includes: exhalation vents, bandanas, neck gaiters, and mesh based masks (i.e. tulle masks) are not permitted.
  • If you're visiting someone staying overnight in the hospital, bring your ID.

Inpatient units (people staying overnight in the hospital):

Visiting hours:9:00am - 9:00pm
1 visitor per day
Visitors cannot change in the same day
Visitors must be 18 or older
You will be asked to stay in the patient's room as much as possible.

Outpatient (scheduled and unscheduled clinic visits):

1 visitor with patient
Visitor must be 12 or older
Adults can attend visits (either for themselves or a child) with multiple children under 12

Emergency visits:

1 visitor with patient

Scheduled Surgery or Procedure:

1 visitor with patient during entire procedure
Visitor must be 18 or older

COVID-19 Patients:

For your safety, patients who are positive for COVID-19, or waiting for COVID-19 test results, cannot have visitors at this time.

IN SOME UNITS, ADDITIONAL STANDARDS MAY BE IN PLACE:

End of Life Treatment (Patients receiving Comfort Care):

  • Up to 6 healthy individuals can be with a patient each day, including overnight. However, no more than 2 people can be with a patient at a time.
  • Patients who are positive for COVID-19 cannot have visitors at this time.

Emergency Department/Transfers from other hospitals:

  • 1 healthy individual can be with a patient. If the patient is admitted to the hospital, you can be with them during visiting hours (9:00am - 9:00pm). If the patient arrives after visiting hours, you can review the welcome packet with the patient and return during normal visiting hours.

Child Birth/Newborns:

Inpatient Setting:

  • Labor & delivery patients can have 2 healthy adult individuals with them at all times.
  • Antepostpartum/Postpartum patients can have 1 healthy adult individual with them during the entire antepostpartum/postpartum stay, and 1 additional healthy adult during inpatient visiting hours.
  • Newborn patients can have 2 healthy adult individuals with them at all times (subject to change).

Ambulatory (Outpatient) Setting:

  • Newborn patients can have the parent or primary caregiver and one support person at appointments until 4 weeks of life.

Huntsman Cancer Hospital:

Inpatient Setting:

  • Patients may designate 2 healthy adult individuals to be with them. They must be 18 or older and only 1 can be with the patient each day between 4:00pm - 8:00pm. They must wear a mask at all times and cannot be replaced by someone else on the same visiting day.

Ambulatory (Outpatient) Setting:

  • 1 healthy individual 18 or older can be with a patient for a scheduled appointment.

University Neuropsychiatric Institute (UNI):

Adult Patients:

  • 1 designated healthy adult 18 or older can be with a patient each day if plans are made with a unit coordinator. You cannot be replaced by someone else on the same day.
  • Maternal Mental Health patients can visit with children when permission is given by the treatment team.
  • 1 healthy individual 12 or older can be with a patient during a scheduled appointment.

Youth Patients:

  • 2 healthy adult guardians 18 or older can be with a patient each day if scheduled with a unit coordinator.
  • 2 healthy adult guardians 18 or older can be with a patient during outpatient appointments.

Please Wear a Face Mask Cover

For your safety, everyone entering our hospitals and clinics must wear a face covering (mask). This includes patients, visitors, staff, and students. If you do not have a mask or face covering, one will be provided for you. If you refuse to wear a face covering for the protection of you and others, entry will not be allowed. Our need to prevent the spread of COVID-19 is high.

To do this, wear a face covering, practice physical distancing, wash your hands regularly, and stay home if you are sick.

Temperature screenings will continue at the following locations:

General Reminders and Expectations

  • Before coming to any U of U Health facility for possible symptoms, utilize U of U Health’s Virtual Urgent Care service or contact the U of U Health Care Navigation team at 801-587-0712 or Toll-Free: 844-745-9325.
  • Stay at home if you are sick.
  • Wear a face covering or mask.
  • Observe 6-foot physical distancing guidelines.
  • Avoid touching your face.
  • Wash your hands frequently.

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