Visiting U of U Health Hospitals and Clinics

Following guidelines from the CDC and Utah Department of Health, University of Utah Health (U of U Health) is taking aggressive and proactive measures in our hospitals, clinics, and community health centers to better protect patients, those supporting patients, providers, and staff from the potential spread of COVID-19 (coronavirus).

For your safety, everyone entering our hospitals and clinics must wear a face covering (mask). This includes patients, visitors, staff, and students. If you do not have a mask or face covering, one will be provided for you. If you refuse to wear a face covering for the protection of you and others, entry will not be allowed. Our need to prevent the spread of COVID-19 is high.

To do this, wear a face covering, practice physical distancing, wash your hands regularly, and stay home if you are sick.

Temperature screenings will continue at the following locations:

Revised Visiting Policy

Beginning June 26, 2020, the following visiting policy will be in place until further notice at all U of U Health facilities:

PLEASE NOTE: All individuals at U of U Health facilities must be free of COVID-19 symptoms. In addition, all individuals must wear a face covering or mask when entering U of U Health facilities and at all times while inside U of U Health facilities. If you do not have a mask or face covering, one will be provided for you. If you refuse to wear a face covering for the protection of you and others, entry will not be allowed.

For exceptions to this policy, see below.

General Guidelines

VISITING OR ACCOMPANYING PATIENTS WILL NOT BE ALLOWED in U of U Health inpatient, outpatient, and ancillary facilities (i.e. family, companion, partner, support person, guardian, or caregiver).

Exceptions

1 Consistent, Non-Rotating Individual or Support Person Will Be Allowed Under the Following Circumstances:

  • Patients with disruptive behavior, in which a family member is key to their care.
  • Patients who have altered mental status or developmental delays (where caregiver provides safety/information).
  • All patients who are minors (under age 18) may have one companion, parent, or guardian per day).
  • University Hospital patients who are admitted for more than five (5) days, except at Huntsman Cancer Hospital, University Neuropsychiatric Institute (UNI), and the Craig H. Neilsen Rehabilitation Hospital.

End of Life Treatment or Care:

  • 2 individuals only can visit each day.
  • 1 identified partner/support person can remain for the duration of the idividual passing.
  • A secondary visitor may have a one-hour time limit per day. The secondary visitor may be a different person every day.

Child Birth/Newborns:

  • Inpatient Setting:

    • Labor & Delivery patients – Patient may have one support person present throughout the entirety of the labor and delivery and postpartum stay (no changing people).
    • Antepartum patients – Patient may have one visitor from 9:00 am – 9:00 pm if the hospitalization is 5 days or longer. It must be the same visitor for the entire day (no changing people during the course of the same day)
    • Birth admission – Parent or primary caregiver and one support person may be present during the hospital stay between 9:00 am – 9:00 pm.

    Please note: The parent or primary caregiver AND support person MUST wear the wristband worn during the inpatient stay.

  • Ambulatory (Outpatient Setting):

    • The parent or primary caregiver and one support person may accompany the newborn patient until 4 weeks of life.

University Neuropsychiatric Institute (UNI):

  • Adult inpatients may not have visitors unless under legal guardianship or admitted for maternal mental health services.
  • Minor inpatients may have 1 parent/guardian between 11:45 am – 1 pm and 4:30 pm – 6:30 pm.

Requests for visitation under special circumstances can be reviewed with the Chief Medical Officer or the Chief Medical Officer of Ambulatory Health.

Please Wear a Face Mask Cover

If you do not have a mask or face covering, one will be provided for you. If you refuse to wear a face covering for the protection of you and others, entry will not be allowed.

General Reminders and Expectations

  • Before coming to any U of U Health facility for possible symptoms, utilize U of U Health’s Virtual Urgent Care service or contact the U of U Health Care Navigation team at 801-587-0712 or Toll-Free: 844-745-9325.
  • Stay at home if you are sick.
  • Wear a face covering or mask.
  • Observe 6-foot physical distancing guidelines.
  • Avoid touching your face.
  • Wash your hands frequently.

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