Visiting U of U Health Hospitals and Clinics

Updated Jan 8, 2022

The support of friends and family is an important part of healing. Because of the potential spread of COVID-19, we’ve had to update our visiting policy to keep everyone safe.

At this time, the following Visiting Policy is in place at all University of Utah Health Hospitals and Clinics, and Huntsman Cancer Hospital.

INFORMACIÓN EN ESPAÑOL

Revised Visiting Policy In Effect

CAN I VISIT A PATIENT OR COME WITH THEM TO AN APPOINTMENT?

Patients are welcome to have 2 people with them in most areas. See below for more details.

WHAT SHOULD I EXPECT WHEN I VISIT? SEE BELOW FOR SPECIFIC AREAS.

  • Be prepared to answer:
    • Do you have any symptoms concerning for COVID, a cold, or the flu?
    • Have you been exposed to someone with COVID over the last 14 days?
    • Are you currently waiting for COVID testing results, or have you recently tested positive?

If you answered yes to any of these questions, you will be asked to visit at a later date.

Regardless of current state, county, or city guidelines, all patients must wear an approved mask when entering and at all times while inside U of U Health facilities
  • Approved: a well-secured paper or cloth mask that covers the nose, mouth, and stoma (if applicable).
  • NOT approved: face covering that includes: exhalation vents, bandanas, neck gaiters, and mesh based masks (i.e. tulle masks) are not permitted.
If you're visiting someone staying overnight in the hospital, bring your ID.

Inpatient units (patients staying overnight in the hospital):

Non-COVID-19 Patients:

  • Visiting hours: 9:00am - 9:00pm
  • 2 visitors at a time
  • Visitors can can be replaced by others
  • Visitors must be 14 or older
  • You will be asked to stay in the patient's room as much as possible.

Hospitalized Patients with Active COVID-19:

  • Up to 2 visitors with patient during their hospitalization
  • Vistors must be 18 or older
  • Visitors may be present at the same time and cannot be replaced by others
  • Visitors must go through a screening and authorization process by the nursing inpatient unit
  • Authorized visitors must remain in the patient's room and wear required PPE at all times
  • Visitors must meet the following conditions as outlined on the screening form
    • No current COVID-19 symptoms, AND
    • Can provide proof of completed COVID-19 vaccination (more than 2 weeks after dose 2 of Pfizer/Moderna, or after 1 dose of J&J), OR
    • Can provide proof of prior positive COVID-19 test at least 14 days ago and within the past 90 days AND is recovered from COVID-19

*Excludes outpatient areas, Emergency Department, bedded outpatients and Women's & Children's services

IN SOME CASES, INPATIENT UNITS MAY HAVE ADDITIONAL STANDARDS IN PLACE:

Patients with special physiological, emotional communication, or behavioral needs:

  • 1 individual pre-approved by the unit charge nurse may be with the patient past visiting hours.

End of Life Treatment (Patients receiving Comfort Care):

  • Up to 6 healthy individuals can be with a patient in their room, including overnight. Large groups may not gather in the hospital.
  • Anyone visiting a patient with active COVID-19 MUST stay in the patient’s room and wear the required Personal Protective Equipment (PPE).

Please note: Huntsman Cancer Hospital will allow two healthy individuals 18 or older at the bedside of patients receiving end of life treatment. Individuals with active COVID-19 cannot be present.

Outpatient (scheduled and unscheduled clinic visits) & COVID-19 Vaccine Clinics:

  • 2 visitors with patient
  • Visitor must be 12 or older
  • Adults can attend visits (either for themselves or a child) with multiple children under 12

Please note: Huntsman Cancer Hospital will allow two healthy individuals 16 years or olders to accompany patients to appointments.

Scheduled Surgery or Procedure:

  • 2 visitors with patient during entire procedure
  • Vistors must be 14 or older

 

IN SOME UNITS, ADDITIONAL STANDARDS MAY BE IN PLACE:

Emergency Department/Transfers from other hospitals:

  • 1 healthy individual can be with a patient. If the patient is admitted to the hospital, you can be with them during visiting hours (9:00am - 9:00 pm). If the patient arrives after visiting hours, you can review the welcome packet with the patient and return during normal visiting hours.

Child Birth/Newborns:

Inpatient Setting:

  • Labor & delivery patients can have 2 healthy adult individuals with them at all times.
  • Antepartum/Postpartum patients can have 1 healthy adult individual with them during the entire antepartum/postpartum stay, and 1 additional healthy adult during inpatient visiting hours.
  • Newborn patients can have 2 healthy adult individuals with them at all times (subject to change).

Ambulatory (Outpatient) Setting:

  • Newborn patients can have the parent or primary caregiver and one support person at appointments until 4 weeks of life.

Huntsman Mental Health Institute — formerly the University Neuropsychiatric Institute (UNI):

To keep families and caregivers safe, HMHI inpatient units are currently utilizing virtual visitor options only. Special circumstances, exemptions or requests can be made with the patient’s treatment team.

Face Masks Are Required

For your safety, everyone entering our hospitals and clinics must wear a face mask. This includes patients, visitors, staff, and students. If you do not have a mask or face mask, one will be provided for you. If you refuse to wear a face mask for the protection of you and others, entry will not be allowed. Our need to prevent the spread of COVID-19 is high.

To do this, wear a face mask, practice physical distancing, wash your hands regularly, and stay home if you are sick.

General Reminders and Expectations

  • Before coming to any U of U Health facility for possible symptoms, utilize U of U Health’s Virtual Urgent Care service or contact the U of U Health Care Navigation team at 801-587-0712 or Toll-Free: 844-745-9325.
  • Stay at home if you are sick.
  • Wear a face covering or mask.
  • Observe 6-foot physical distancing guidelines.
  • Avoid touching your face.
  • Wash your hands frequently.

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