Visiting U of U Health Hospitals and Clinics

Revised 6/22/2021

The support of friends and family is an important part of healing. Because of the potential spread of COVID-19, we’ve had to update our visiting policy to keep everyone safe. 

Patients and visitors are required to wear a face mask at all times while inside U of U Health facilities.

At this time, the following Visiting Policy will be in place at all University of Utah Health Hospitals and Clinics, including Huntsman Cancer Institute

INFORMACIÓN EN ESPAÑOL

Revised Visiting Policy In Effect

CAN I VISIT A PATIENT OR COME WITH THEM TO AN APPOINTMENT?

Patients are welcome to have 2 people with them in most areas. See below for more details.

WHAT SHOULD I EXPECT WHEN I VISIT? SEE BELOW FOR SPECIFIC AREAS.

  • Be prepared to answer:
    • Do you have any symptoms concerning for COVID, a cold or the flu?
    • Have you been exposed to someone with COVID over the last 14 days?
    • Are you currently waiting for COVID testing results, or have you recently tested positive?
  • If you answered yes to any of these questions, you will be asked to visit at a later date.
Regardless of current state, county, or city guidelines, patients and visitors are required to wear an approved mask when entering and at all times while inside U of U Health facilities
  • Approved: a well-secured paper or cloth mask that covers the nose, mouth, and stoma (if applicable).
  • NOT approved: face covering that includes: exhalation vents, bandanas, neck gaiters, and mesh based masks (i.e. tulle masks) are not permitted.
  • If you're visiting someone staying overnight in the hospital, bring your ID.

Please note: This includes Huntsman Cancer Hospital (inpatient).

Inpatient units (people staying overnight in the hospital):

Visiting hours: 9:00am - 9:00pm
2 visitors at a time
Visitors can can be replaced by others
Visitors must be 18 or older
You will be asked to stay in the patient's room as much as possible.

Please note: Patients at Huntsman Cancer Hospital may have two healthy individuals 18 years of age or older accompany them (outpatient).

Outpatient (scheduled and unscheduled clinic visits) & COVID-19 Vaccine Clinics:

2 visitors with patient
Visitor must be 12 or older
If necessary, adults may have multiple children under 12 with them at scheduled appointments for themselves or for a child.

Emergency visits:

1 visitor with patient

Scheduled Surgery or Procedure:

2 visitors with patient during entire procedure
Visitor must be 18 or older

Hospitalized Patients With Active COVID-19:

Up to 2 visitors with patient during their hospitalization
Visitors must be 18 or older
Visitors may be present at the same time and cannot be replaced by others
Visitors must go through a screening and authorization process by the nursing inpatient unit
Authorized visitors must remain in the patient’s room and wear required PPE at all times
Visitors must meet the following conditions as outlined on the screening form:

  • No current COVID-19 symptoms, AND
  • Can provide proof of completed COVID-19 vaccination (more than 2 weeks after dose 2 o Pfizer/Moderna, or after 1 dose of J&J), OR
  • Can provide proof of prior positive COVID-19 test at least 14 days ago and within the past 90 days AND is recovered from COVID-19

*Excludes outpatient areas, Emergency Department, bedded outpatients, and Women’s & Children’s services

IN SOME UNITS, ADDITIONAL STANDARDS MAY BE IN PLACE:

End of Life Treatment (Patients receiving Comfort Care):

  • Up to 6 healthy individuals can be with a patient each day, including overnight. However, no more than 2 people can be with a patient at a time.

Emergency Department/Transfers from other hospitals:

  • 1 healthy individual can be with a patient.
  • If the patient is admitted to the hospital, you can be with them during visiting hours (9:00am - 9:00pm). If the patient arrives after visiting hours, you can review the welcome packet with the patient and return during normal visiting hours.
  • Patients arriving to the Emergency Department with active COVID-19 may not be accompanied by others.

Child Birth/Newborns:

Inpatient Setting:

  • Labor & delivery patients can have 2 healthy adult individuals with them at all times.
  • Antepostpartum/Postpartum patients can have 1 healthy adult individual with them during the entire antepostpartum/postpartum stay, and 1 additional healthy adult during inpatient visiting hours.
  • Newborn patients can have 2 healthy adult individuals with them at all times (subject to change).

Ambulatory (Outpatient) Setting:

  • Newborn patients can have the parent or primary caregiver and one support person at appointments until 4 weeks of life.

Huntsman Mental Health Institute — formerly the University Neuropsychiatric Institute (UNI):

General:

  • Adult and youth patients isolated with COVID-19 may not have visitors at this time.
  • All visitors will be asked to answer general health questions related to COVID-19.
  • No outside food or drink will be permitted inside HMHI facilities.

Adult Patients:

  • 2 designated healthy adults 18 or older can be with a patient each day if plans are made with a unit coordinator. You cannot be replaced by someone else on the same day.
  • Maternal Mental Health patients can visit with children when permission is given by the treatment team.
  • 1 healthy individual 12 or older can be with a patient during a scheduled appointment.

Youth Patients:

  • 2 healthy adult guardians 18 or older can be with a patient each day if scheduled with a unit coordinator.
  • 2 healthy adult guardians 18 or older can be with a patient during outpatient appointments.

Face Masks Are Required

For your safety, everyone entering our hospitals and clinics must wear a face covering (mask). This includes patients, visitors, staff, and students. If you do not have a mask or face covering, one will be provided for you. If you refuse to wear a face covering for the protection of you and others, entry will not be allowed. Our need to prevent the spread of COVID-19 is high.

To do this, wear a face covering, practice physical distancing, wash your hands regularly, and stay home if you are sick.

Temperature screenings will continue at Huntsman Mental Health Institute (formerly University Neuropsychiatric Institute.

General Reminders and Expectations

  • Before coming to any U of U Health facility for possible symptoms, utilize U of U Health’s Virtual Urgent Care service or contact the U of U Health Care Navigation team at 801-587-0712 or Toll-Free: 844-745-9325.
  • Stay at home if you are sick.
  • Wear a face covering or mask.
  • Observe 6-foot physical distancing guidelines.
  • Avoid touching your face.
  • Wash your hands frequently.

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