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Michael K. Chen, MD

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No Rating Available?
In order to provide our patients and visitors with the most accurate and useful information, we only post physician satisfaction data when a physician has received a minimum of 30 returned surveys. For this provider, we have not yet received the minimum.
50 4.5 out of 5 Patient Rating

Languages Spoken: English, Mandarin Chinese

Michael Chen, MD is a board-certified family physician who received his medical degree from the University of Utah where he received The Leonard Tow Humanism in Medicine Award and Chase Peterson Family Medicine Leadership Award. He completed residency at the Utah Valley Family Medicine Residency where he was a Chief Resident. He also has an Executive Certificate in Leadership and Management from the University of Notre Dame, Mendoza College of Business.

Dr. Chen enjoys seeing patients of all age ranges and has an interest in mental health, sports medicine, and adolescent medicine. He likes teaching and mentoring medical students as well as serving on the University of Utah School of Medicine Admissions Committee. He is also actively involved as a Board Member for the Utah Academy of Family Physicians and the University of Utah School of Medicine Alumni Board. He advocates for the public as a member of the Utah Health Advisory Council.

Dr. Chen pursued family medicine to provide access to quality, patient-centered care for all family members. He enjoys establishing relationships with each patient and looks forward to caring for them throughout their lifetime.

Dr. Chen enjoys skiing at Snowbird where he spent many years racing and coaching. He also enjoys watching Utah Utes football and listening to the Utah Symphony. He and his partner Julie live in the Salt Lake Valley.

Clinical Locations

South Jordan Health Center

801-213-4500

5126 West Daybreak Parkway
South Jordan, UT  84009
Map

Specialties

  • Family Medicine

Board Certification and Academic Information

Academic Departments Family & Preventive Medicine - Adjunct Instructor
Community Physician Group - Employed Physician
Academic Divisions Family Medicine
Physicians
Board Certification American Board of Family Medicine

Patient Rating

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

Learn About Our Survey

Likelihood of recommending care provider

4.5/ 5

Care provider's explanation of condition/problem

4.5/ 5

Care provider's effort to include me in decisions

4.6/ 5

Wait time at clinic

4.7/ 5

Care provider's concern for questions & worries

4.6/ 5

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survery and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

UofU Patient March 24, 2022
SOUTH JORDAN HEALTH CENTER

2 out of 5 stars

A prescription was ordered direct to the pharmacy based on my labs without any discussion with me. I followed up with the doctor who consented to my plan of action without medication. However, my medical record still showed that I was taking the new medication when I showed up two weeks later for an eye exam.

UofU Patient March 21, 2022
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Dr Chen was very patient and thoroughly this time. He spent the time I needed today. So kind. I have recommended Dr Chen to many friends and they cannot get in to see him. I surely wish they could.

UofU Patient March 14, 2022
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Dr. Chen is a caring physician who is very interested in my health.

UofU Patient March 08, 2022
SOUTH JORDAN HEALTH CENTER

1 out of 5 stars

Lack of concern by Dr Chen. I would not recommend this person to anyone

UofU Patient March 03, 2022
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Dr. Chen is always calm and he listens well. I know he was busy but ensured that he delivered promptly with my request.

UofU Patient February 19, 2022
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Dr. Chen explained the benefits and risks of doing the suggested activities that he suggested.

UofU Patient February 07, 2022
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Dr. Michael Chen was very professional.

UofU Patient February 05, 2022
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Dr Chen is very down to earth and sensible about care. Goes through the logical and simplest solutions first.

UofU Patient February 05, 2022
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Excellent

UofU Patient January 27, 2022
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Having an unknown chronic illness has been extremely challenging. The multifaceted care and team I now have has been worth the changes I made to come to the University of Utah.

UofU Patient January 18, 2022
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Dr. Chen is very caring, attentive. We discussed several concerns, and options. He ordered Labs and by following day corresponded with me.

UofU Patient January 17, 2022
SOUTH JORDAN HEALTH CENTER

1 out of 5 stars

Dr. Chen treated me like I was a quick box to check off. I was trying to establish long-term care with him to address my multiple ailments. At the call center, the pre-visit call, and his student ALL said he was accepting patients. The conversation was professional yet robotic then rude when I mentioned I was open to specific medication. Once I mentioned Medical Marijuana Dr. Chen became angry, rude, and then closed the camera on me without any "good bye" communication. I will NEVER schedule a virtual visit again and have advised my family not to do so either. This event made me feel dehumanized after I waited six weeks. I'm an employee for the UHealth and I'm ashamed to know that Dr. Chen represents the UHealth as a provider. As a veteran, I will ensure the vets I know understand to not go to this person with any expectation of real care.

UofU Patient January 12, 2022
SOUTH JORDAN HEALTH CENTER

2 out of 5 stars

I am trying to have further conversations with my entire health team about being more of an advocate for me so, this is unfortunately a trend right now (delegation of decisions to support medicine choice)

UofU Patient January 12, 2022
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Very informative, gave clear and excellent information and follow up help

UofU Patient December 28, 2021
SOUTH JORDAN HEALTH CENTER

2 out of 5 stars

Poor bedside manner. Not willing to work with patients.

UofU Patient December 20, 2021
SOUTH JORDAN HEALTH CENTER

1 out of 5 stars

To be honest, I can't remember if we discussed a plan for treatment because I was too stressed out during this visit. I do believe Dr Chen was more concerned with a mental state then any of my physical conditions I had mentioned to him. The other doctor that came in with Dr Chen seemed more welcoming, heartfelt, and concerned with me than Dr Chen.

UofU Patient December 18, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Dr Chen is very thorough and caring.

UofU Patient December 16, 2021
SOUTH JORDAN HEALTH CENTER

1 out of 5 stars

I HAD TO REPEAT MYSELF SEVERAL TIMES TO DESCRIBE THAT FOR OVER 20 YEARS I'VE HAD HEART BURN AND I THINK IT'S CAUSED SCARING. I WAS ASKING FOR A SCOPE TREATMENT AND HE KEPT JUST TRYING TO TELL ME TO TAKE MORE OMEPRAZOLE. HE JUST WASN'T LISTENING UNBTIL INFORMED HIM A THIRD TIME THAT IT CAUSES A TON OF PAIN AND HAD BEEN HAPPENING FOR OVER 20 YEARS. IT IS THE MOST FRUSTRATING THING TO PAY AN ARM AND A LEG FOR MEDICAL TREATMENT AND TO LEAVE WITH UN ANSWERED PROBLEMS. HE SAID HE WOULD ORDER THE SCOPE. I HAVE NO IDEA WHAT THAT MEANS, WHEN, WHERE OR WHAT TO DO FROM HERE.

UofU Patient November 22, 2021
SOUTH JORDAN HEALTH CENTER

2 out of 5 stars

Dr. Chen is usually really good at listening to me and showing concern for me. This time he seemed like he could care less about my medical issues. He said my appointment was only for 15 minutes and that if I wanted to talk to him further, I would have to make an appointment. The discouraging thing is, it is difficult to get an appointment with him. He is usually pretty booked up.

UofU Patient November 22, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Takes time to listen to you which is rare nowadays

UofU Patient November 14, 2021
SOUTH JORDAN HEALTH CENTER

3 out of 5 stars

It was for a routine physical and the physician was nice, but not very thorough. The short time of the appointment was convenient, but I almost felt like I was a checkbox in their day. Both Rylie and Isaac were excellent though.

UofU Patient November 11, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Great experience

UofU Patient November 10, 2021
SOUTH JORDAN HEALTH CENTER

2 out of 5 stars

The doctor showed little concern and little sympathy for the reason I came into the office, which was for something that potentially impacts my job.

UofU Patient November 03, 2021
SOUTH JORDAN HEALTH CENTER
We didn't have any thing to.m discuss until the labs. With the results Dr Chen wrote an email and ordered more tests. I appreciated that he immediately made more tests available and that he immediately responded through email. To go beyond that I would have appreciated a chance fkr a quick phone call to explain/review results. Otherwise I just turn to google for an explanation.

UofU Patient November 01, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Care provider informed me of all options.

UofU Patient October 27, 2021
SOUTH JORDAN HEALTH CENTER

3 out of 5 stars

I was just in for an annual physical, which I have not had for several years. I asked about some moles on my back, but forgot to follow up and no one looked at them either.

UofU Patient October 18, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Doctor Chen couldn't have been more helpful and understanding.

UofU Patient October 11, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Dr Chen was very through. I understood him and what he told me.

UofU Patient October 07, 2021
SOUTH JORDAN HEALTH CENTER

4 out of 5 stars

Referral is taking to long to see a specialist

UofU Patient October 03, 2021
SOUTH JORDAN HEALTH CENTER

4 out of 5 stars

Prescribed a new medication with no discussion of possible side effects.

UofU Patient October 03, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Dr chen spotted right off I was having a copd flare-up

UofU Patient September 23, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Dr. Chen was very nice, explaining everything that he was going to test. My test results came back promptly and I was notified by Dr. Chen very quickly via the Mychart online.

UofU Patient September 20, 2021
SOUTH JORDAN HEALTH CENTER

2 out of 5 stars

This was my first visit to establish care with a primary and I was surprised to no questions asked about who I am, my family history, my lifestyle, etc. Once my lab results were back, the physician made assumptions about my lifestyle, which were untrue. This is not the type of relationship I'm expecting with my doctor. I get better care from my barber than my doctor. No thank you! Switching to a different primary care.

UofU Patient September 17, 2021
SOUTH JORDAN HEALTH CENTER

2 out of 5 stars

I went in for severe pain In my back, legs and right side. He basically just said that he thinks my back muscles are weak and suggested physical therapy and a handout to do exercises. I am a physically fit person so I do not think it was my muscles In my back. I was handed a handout by someone other than his nurse or him and she did not go over the exercises. I ended up asking for physical therapy In an attempt to find releif when I called to make an appointment for PT I was told It will be about 1 month before I am able to get In. I am In pain! Such a lack of concern and hardly any time spent with Dr. Chen. I will never go back to him!

UofU Patient September 16, 2021
SOUTH JORDAN HEALTH CENTER

2 out of 5 stars

Michael Chen had no empathy. He was rude and condescending.

UofU Patient September 13, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Doctor Chen was attentive and efficient.

UofU Patient September 12, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Very imformative for my plan!

UofU Patient September 01, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

My doctor listened and finally started a treatment that is now working very well

UofU Patient August 29, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Dr. Chen is an excellent doctor in every respect. He was patient with me, addressing completely and quite helpfully all of my questions and concerns. He was particularly insightful about my ongoing condition, explaining the results of my blood tests and asking for my input on adjustments to my medication. Dr. Chen demonstrated that he is concerned about my well-being, listening to me thoughtfully before commenting and making recommendations and suggestions. What's more, he was pleasant and friendly and took his time with me, never trying to rush through the appointment. I feel quite fortunate to have him as my Primary Care physician!

UofU Patient August 23, 2021
SOUTH JORDAN HEALTH CENTER

3 out of 5 stars

Could have acknowledged my symptoms and explained future options based on potential progress (or no progress) of pain reduction.Even though these things were not explained well during the visit, they were documented in the post-visit summary notes on MyChart.

UofU Patient August 18, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Awesome doctor!!

UofU Patient August 17, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

I felt very comfortable talking to him and didnt feel rushed. I would recommend him.

UofU Patient August 05, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Very knowledgeable, caring and trusting in the outcome of what was going to happen and what to do.

UofU Patient August 03, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Excellent care by Dr. Chen and team members.

UofU Patient July 29, 2021
SOUTH JORDAN HEALTH CENTER

4 out of 5 stars

I was surprised for an initial visit for an annual check up how little time was spent trying to understand my history. There were no questions asked about family history, family dynamics (I did fill out the online form previously), no questions about diet, physical activity, etc. He did answer my questions thoroughly and I felt comfortable with his knowledge. It felt more like an urgent care visit, getting me in and out in a quick manner, than a new patient visit. Was hoping to find a new physician myself and my young adult children (I let the physician know this) but feel I need to keep looking. Office staff as facility seemed great. I expect he is a good physician, just not what I am looking for.

UofU Patient July 23, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Good

UofU Patient July 18, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

He was in key with what I was trying to relay

UofU Patient July 13, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

We discussed and identified some of my symptoms as contributing to my issue that I hadn't considered and we aligned on a path forward.

UofU Patient July 12, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

Great! Patient attentive no sign of being in a rush interested

UofU Patient July 06, 2021
SOUTH JORDAN HEALTH CENTER

5 out of 5 stars

I was nervous about the visit but I needn't have been. It was a very relaxed atmosphere and he made me feel at ease

Michael Chen, MD is a board-certified family physician who received his medical degree from the University of Utah where he received The Leonard Tow Humanism in Medicine Award and Chase Peterson Family Medicine Leadership Award. He completed residency at the Utah Valley Family Medicine Residency where he was a Chief Resident. He also has an Executive Certificate in Leadership and Management from the University of Notre Dame, Mendoza College of Business.

Dr. Chen enjoys seeing patients of all age ranges and has an interest in mental health, sports medicine, and adolescent medicine. He likes teaching and mentoring medical students as well as serving on the University of Utah School of Medicine Admissions Committee. He is also actively involved as a Board Member for the Utah Academy of Family Physicians and the University of Utah School of Medicine Alumni Board. He advocates for the public as a member of the Utah Health Advisory Council.

Dr. Chen pursued family medicine to provide access to quality, patient-centered care for all family members. He enjoys establishing relationships with each patient and looks forward to caring for them throughout their lifetime.

Dr. Chen enjoys skiing at Snowbird where he spent many years racing and coaching. He also enjoys watching Utah Utes football and listening to the Utah Symphony. He and his partner Julie live in the Salt Lake Valley.

Academic Locations

Board Certification and Academic Information

Academic Departments Family & Preventive Medicine - Adjunct Instructor
Community Physician Group - Employed Physician
Academic Divisions Family Medicine
Physicians
Board Certification American Board of Family Medicine

Education History

Internship/Residency Utah Valley Family Medicine Residency

Co-Chief Resident, 2019
Professional Medical University of Utah School of Medicine

M.D., 2016

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