Specialties
Patient Rating
The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers.
The scale on which responses are measured is 1 to 5 with 5 being the best score.
Patient Comments
Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.
Doctor Kerr is awesome and easy to explain things to
Very professional and knowledgeable.
Thoughtful, considerate. Went the extra mile in informing me of other physicians whom I could see about my condition.
If you're looking for a physician who has wisdom, patience and kindness with vast knowledge of Medical Science I strongly recommend Dr Jay Kerr.
If you're looking for a doctor who is professional, patient, caring, and thorough, then I recommend Dr. Jay Kerr.
Dr. Kerr was very knowledgeable about concerns and symptoms of covid. I am thankful for Dr kerr and all his help.
Very Greatfull, He Did Not Slow Down Nore Give Up On Following My Dr's And Medical History/ Mental History's Needs, So Greatfull.
Dr. Kerr really makes me feel like he is trying to help my health get better.
Dr curves a great doctor. He's very caring and listens to what I have to say
Jay Kerr is a great MD. Very mellow. Easy to talk to. He seems to actually care
Dr Kerr listens and gets it. Does a thorough physical exam and a careful history. Easy to talk with. Highly knowledgeable. Highly effective physician. Definitely recommend.
Simple, he saved my life from prostate cancer with Dr. Swallow urologist, and Dr. Clark oncologist help.. the best
Dr. Kerr is great. He listens; he asks questions to fully understand every medical situation; he's very knowledgeable; he's very respectful; and he makes sure to fully explain things. He includes patients in the decision-making process. I felt heard, understood, respected, and taken care of.
Dr Kerr and his team (including the lab team) listened and worked with me to addressing my concerns.
Great listener and helpful especially with patients health concerns. I'd recommend Dr. Kerr to family and friends.
Dr. Kerr is the best doctor in the whole world.
Good listener. Patient. Caring. Willing to work with me in order to meet my healthcare needs.
Very good in helping me.
Muy respetuoso el doctor
Cheers Dr. Kerr your the best
Rpido me tomaron los RX de mi rodilla
He not only listens to my issues, he cares.
Persona con un trato muy respetuoso,preocupado y profesional,adems habla Castellano,gracias
Doctor easy to talk to
Dr Kerr is a great listener. I feel that he evaluates patients as individuals rather than as pegs in a standard-of-care pegboard.
He is a great Doctor
Dr Kerr listens to my concerns, asks good questions, considers the information, and he gives information that helps. I've been at ease every time I've met with him. I get the sense that he cares about my well-being as a person and not just as a set of problems to solve that will get him a paycheck.10/10, would recommend.
Very thoughtful and thorough.
Didn't really tell me about any future treatment plans
Best Primary Doctor I have ever had !! He listens very well and is patient w my long winded explanations. Knows what needs to be done and gets it done ASAP. Love him !!
Listened closely, attentive, caring
Very good
kind, thorough, and knowledgeable
Dr. Kerr listened to my concerns.
Listen and asked questions. Felt well taken care of.
Bad experience
I'm new to this office and i have to say I have been blessed to find a Dr. like Dr.Jay Kerr I work 3 jobs and my shoulder has been a real problem for me and he has been helping me get to were i can function and also he is a great listenerbecause I talk alot and he made me feel okay and not uncomfortable
Dr. Kerr was very thorough and extremely helpful. Put me very much at ease.
Good and bad
Have. Already given a recommendation to a friend looking for a new provider.
My family and I are really enjoying having Dr. Kerr as the provider for several of our Parkway visits. He has come to know who we are and asks follow up questions from previous visits to see how we are doing. Great provider!
bad. wont refer anyone to this place
He's a great doctor glad I have his services
He always responds positively to my comments. I often wish he would express his opinions about my concerns because I think of things to ask after I leave the office. But I always leave being helped.
I was skeptical that an online visit would be effective but Dr.Kerr handless the situation very well and quickly had me confident that my questions could be dealt with effectively. I am now willing to do more of these virtual visits.
Wonderful care and courteous .
He treated me very well [TRANSLATED]
Dr Kerr was extremely knowledgeable and thorough in his approach to my medical needs.
Hes very kind, took me seriously on my health issues and concerns and cares about his patients
Dr Kerr is very professional and knowledgeable. He has great listening and communication skills. He is very compassionate and treated me the way he would like to be treated. Dr Kerr is excellent and exceptional. I immediately recommended him to my family and recommend him to anyone who needs a good physician.
A nice guy with a big brain and years of useful experience that exceeds my expectations and meets my needs.
Great Doc. Great bedside manner.
Very personal and professional.
Hes a great doctor that really cares about his clients from what i can see, as he carws about me.
Dr. Kerr is the most kind and considerate provider I have had in a long time. He listens to my concerns and maps out a plan to address the issue. Dr. Kerr is very respectful, and I trust him with my healthcare needs. You won't find any better than him.
ES MI PRIMERA VEZ CON USTEDES Y ME ENCANTO Y EL DOCTOR KERR, BUEN DOCTOR EXCELENTE AGRADECIDA POR SU PACIENCIA CONTESTO MIS PREGUNTAS GRACIAS Y ESTOY RECOMENDANDO PORQUE TIENEN UN EXCELENTE SERVICIO
Excelente atención y muy profesional . Muestra empatía con el paciente y realiza una muy buena evaluación para diagnosticar la causa del problema de salud objeto de la consulta médica
Dr Kurt is the best personal physician in the whole world. He glows with the radiance of a healer.
As usual, my experience at the clinic was very good. Dr Kerr always explains to me thing I ask so I can understand. While he was talking to me, a nurse knocked on the door and showed him and EKG. he very politely asked if he could leave for a few minutes so he could talk to the patient who had the EKG done. of course I told him to go ahead and I understand he's busy and I'll be here waiting for him. Dr Kerr came back very promptly, and then he apologized for having me wait and thanked me. I know Dr Kerr is a very busy man, but he never forgets that there is a layman sitting right in front of him who asks a lot of questions.Dr Kerrs' office is in Orem and he was so convenient for me to visit because I lived in the area. I have now moved to West Jordan area, and I decided that Dr Kerr and his staff will be my care healthcare team whenever I need them.now it takes me about 1/2 an hour to 45 minutes to get to the clinic for my appointment. I do not mind the drive because Dr Kerr is worth every mile.
I feel very well cared for by my Dr.
Dr. Kerr does his best to find me the best people to help and he also goes through the process of listening to me
Good
Made sure all my questions were answered and taken care of.
He was what we all wish our doctors would be! Above & beyond what I ever expected. He listened to my concerns, cared about them and asked me questions to help understand my situation. Thank you Dr Kerr you are truly a great doctor,
Recommendations would be very good if you can get 40 miles out to Orem.
Dr. Kerr didn't introduce himself or say any words that weren't absolutely necessary. He mostly appeared annoyed and uninterested and he was very slow.
Jay was really courteous and considerate of my questions and concerns.
Always professional and thorough.
Had a miss communication with her concerning my referal
I was concerned that I might have an STD. He didn't discuss treatment options or possible consequences of not being treated for it.
Dr.Kerr is not only a great physician, he's a great person! He has compassion which sometimes works better than pharmaceuticals. Our planet needs mor Dr. Kerrs.
Dr Kerr spent like 45 minutes with me explaining things. It was very helpful!
I am 66. In all of my life I've never had a better doctor
To receive Dr Kerr's excellent care, I am willing to take the train and the UVX from the avenues in Salt Lake City to the Orem Parkway Clinic. I've been unwell since the 2nd of June 2023 and over the span of time, he has made me well again.
it took him three minutes to send me into the emergency room befor my appendix burst.
dr. Kerr is a great doctor and easy to recommend for anybody that needs help
Dr. Kerr is a great listener and clearly explained my condition and took time to go over the treatment options.
I've been a patient of Dr. Kerr for about 4 years. He is truly a great Doctor. He has always spent time to listen to my concerns & has helped with caring for my health & wellness. I trust him & his team with my family & loved ones & am always confident in his ability to help them as well. A truly great Doctor!
Jay D. Kerr is an excellent provider who listens well, communicates well, and uses his professional skills to cut to the quick and treat the issues requiring attention.
Friendly, professional, excellent physician.
I wish more UofU physicians would look into Functional Medicine for alternative medical science findings and new treatments. It would be good if we could be prescribed essential fatty acids like Pentadecanoic Acid. I am getting Omega 3 Fish oils by prescription. C15:0 looks beneficial but I have to obtain it OTC from sources I cannot trust. How about equipping the Pharmacy with this?
Fantastic Doctor
he was attentive to the things I expressed to him about my health
Dr. Kerr is an excellent provider. He is always kind and gracious. He listens carefully to my concerns. He never seems to miss anything. He has always gives me the best care. Can't imagine going any where else.
I appreciate the attention, especially in my language. [TRANSLATED]
Dr. KERR has a kinda caring way of being stern. I often get nervous about doctors and yet I believe in his work, faith, and heart are in the right places. He truly cares Jp
A wonderful doctor
Dr. Kerr is very thorough and caring when asking about your symptoms/ailments/illnesses....
Excelente doctor, atento a las explicaciones y orienta excelente
Kindness is their watchword and Dr Kerr MD has my full confidence.
Dr. Kerr is very caring and helpful! He actually listens to my concerns and does what he can to assess my concerns. Such a great doctor!
Love Dr. Kerr feels like he genuinely cares about his patients.
He's a great Doctor he really cares about his patience
With all the issues I've been facing I feel confident he can come up with a doable plan to address my health care
Excelente doctor, gracias por su ayuda
good
I was impressed with the doctor. Met my expectations.
I know jay kerr is a good doctor, but I need to get in sooner, I am not happy with what is going on at the doctors office, somethings, gotta change or I will not come back.
Dr. seemed disinterested in my situation
If you are looking for a wise, gentleman-like and spiritual doctor who will raise your spirits under all conditions Dr Kerr is the best doctor in Utah for this. He is truly gifted.
El doctor es simpático y el es bueno para mi
Checked in on line and once I was known was there it was a few minutes before I was seen..we discussed and sorted out my options..
So Proud He's My Dr.
Exceptional quality care, knowledgeable, compassionate; respectful and kind.
Kind, considerate and helpful
I just hope he listens and prescribes what I need. I feel good about him and he was very thorough on my physical exam.
Very professional and knowledgeable
Great Doc, caring, good listener, easy to get into.
Dr. Kerr took the time to talk to me about life outside the appointment, and he took time for a thorough checkup and was very personable. He exceeded my expectations.
Doctor Kerr is a good listener and gives good feedback. He is quiet and gentle and genuinely cares. He never makes you feel rushed through his time with you.
Thank you!
He is a very caring doctor. He listens to our concerns and trys to help us fix our problems.
Not sure what else there is to say! I think you covered all in your questions!
Listen to me and my concerns. Very helpful.
We have a most congenial medical relationship. There is no need to post anything I write anonymously. I believe he knows me and my family very well indeed.
Muy buen doctor . Muy especial con nosotros . Muy preocupado . Muchas gracias doctor Kerr .
Dr Kerr is the best doctor I've ever had. Some just treated me like a job and would answer my questions impatiently, but not Dr Kerr. Dr Kerr actually seems to care and listen.
Took time to listen. Followed through with referrals to specialists.
Es un doctor muy amable y paciente . Muy bueno en lo que hace . Yo lo recomiendo a todos . Gracias doctor Kerr .
I am grateful to have found a primary care car physician who listens and engages in relevant discussion regarding my health care. Dr Kerr takes the time to know his patients.
Dr. Kerr is quiet and thoughtful. He listens very carefully, and does not overreact. He gave me some good solutions and asked to see me back in a month to assess how things are going. He seems very confident, yet always respectful of my option.
the treatment well done
Kind of felt brushed off, referred to someone else.
First time with Dr Kerr. Good visit
Referred me to a foot surgeon.
Excellent listener, and professional examination.
I trust Dr. Kerr.
Dr. Didn't really show the urgency of going to the emergency room for further care. He seemed apathetic to me. Glad I went to the emergency room.
good
Really good Dr Very sharp and trustable
He makes me feel very comfortable and like he is really listening to what I say
He was nice, nothing amazing, I felt taken seriously for the most part. I have had too many doctors who don't listen to me and he at least looked like he was trying to listen.
He is very kind and caring. He was patient with my son and treated him like he was important as a patient
Great doctor, good listener, very patient and caring.
Dr was so noncommittal that he seemed unfriendly.
Dr. Kerr listened carefully to my issues and suggestions and spent the time needed to thoroughly assess my situation.
He listens to me and is very kind and knowledgeable
He is a great Doctor and really cares about me health.
Dr. Kerr is a good listener and shows interest in what is being said and how he can help.
Dr. Kerr was very kind. He spent a good amount of time with me and didn't seem like he was in a rush to get to the next patient.
He is the best doctor in the whole of Utah Valley, from Salt Lake City to Provo. I hope you will be my doctor until the day I pass into eternity.
He is a caring and competent and caring primary care provider. I just switched to him as my new primary care provider and would strongly recommend him to anyone who isn't satisfied with their primary care provider. Only the naive patient should think they are all alike and provide the same level of care. It just isn't the case and I have a long term illness from 20 years ago as proof. Choose wisely. You won't go wrong with Dr. Jay D Kerr.
I very much enjoy talking to Dr Kerr and receiving his wisdom and advice.
He is a great doctor. Listens and truly cares
He is an excellent family physician, listens intently and customizes my particular health care, which I appreciate so much.
He's great with his patients, is knowledgeable, communicates clearly, and listens. I'd strongly recommend Dr. Kerr! I have a lot of panic associated with finding care as a transperson, but he's been nothing but respectful, kind and helpful! It's awesome to have a primary care doctor that I trust!
Dr Kerr really listens to me and cares about me. I'm so glad that when I turned 65 and my primary care Dr before, that I had for 30, told me I couldn't see him because he doesn't take Medicare., that i pressed on to find a dr for myself. So i thought, with my cancer that i needed to find one connected to the U of U so they can all see on the site about my health. I thought I'd never find a Dr like I had before. I tried out 3 others and finally I met Dr kerr. I'd recommend him to others.
Dr. Kerr is an exceptional doctor with impeccable bedside manner. He genuinely cares about his patients, taking ample time to explain everything thoroughly. His responsiveness and willingness to address all questions set him apart. I've never encountered a doctor quite like him. Grateful for his outstanding care!
Dr. Kerr is a wise man and good listener. I am thankful he is my primary care provider.
I like Dr Kerr, he listened to my concerns, my labs were back and he informed me about what I needed to do
totally awesome they listened, checked, took tests and made recommendations. since I have had feedback on the results
Even though the wait was extremely long, I felt that the doctor was more hands on than my home doctor for my yearly physical. He checked everything.
Dr. Kerr seemed really tired. This is the vibe I usually get from him, which is why I prefer to see Dr. Masteller when available. Dr. Kerr basically told me what I already assumed, which was that I likely had a UTI. The main reason I came in was for a pain that doesn't fit the UTI symptoms, and he agreed that it didn't and he didn't know what might cause it. I was satisfied with the appointment, but didn't learn anything new.
Dr Masteller is always great
Dr Kerr was attentive, asked questions about my condition and past history, gave me a referral and gave me suggestions for other types of doctors for my other needs since I'm new to the area. Very helpful.
Dr.Kerr and his staff were excellent with our interactions. He has excellent listening skills and made me feel comfortable on our first meeting.
Dr Kerr is very thorough with his exam and discussion of treatment.
siempre resuelven y atienden el motivo de consulta
He listens and is very knowledgeable. Very friendly.
I appreciate Dr Kerr. We have been going to Dr. kerr for years and will continue.
He listened to me. Had a plan to explain and understand my symptoms better. Ordered follow up tests.
Ya lo escribí antes . Me parece magnífico doctor .
dr. Kerr lets me be part of the team in working out my medication needs
He told me that the problems I was being seen for were just what happens after having a baby, and that many women experience the same issues. I felt like my concerns were not taken seriously. He seemed okay that he didn't know what could be causing my physical ailments. I left discouraged and embarrassed about even coming in.
bad experience
He listens and then helps
Jay D Kerr MD, is very knowledgeable and took the time to answer all my questions
Great caring service
Fantastic Doctor
Dr. Kerr takes the time to really listen to your concerns. He is very thorough and knowledgeable. He will take the time to explain the issues with autoimmune issues. Pay him more and allow him to have more time to spend with his patients!
Very polite.
He is friendly and actually listens to you. He is not demeaning and seems to genuinely care about each patient. He takes the time needed to help you. If he can't find the answer than he will help you find someone that can.
I feel safe with Dr. Kerr. He is becoming very important to my family above and beyond his role as a physician.
Fantastic MD
Dr. JayKerr is a very good doctor. He gives me very good advice and makes good decisions in my case. Many thanks to him. [TRANSLATED]
Excellent provider and always has wise recommendations for me but lets me make ultimate decisions for my care and medications.
Dr Jay Kerr is very attentive, caring, gentle, he listen and always helps.
Caring
Excelente doctor !!!!!
Even though I took a long time, he never made me feel like he had to go.
Great doctor
Estoy muy contenta , por su explicacin y con los resultados por su atencin muchas gracias
Very thoughtful and caring
Por esto conociendolo
He was compassionate and gave good ideas on care and how to proceed.
Dr. Kerr really cares about those who are his patients.
Patient and listens
Dr.masteller is probably the best Doctor I have had. He is always very concerned with my health issues.
Dr just was slow and didn't seem concerned.
As explained earlier, some remarks were made by my Doctor that were unnecessary, unacceptable and rude.
Provider did not know who I was when he entered the room. Stated it was nice to meet me when he did my physical last year. It would be good for them to check the charts prior to walking in the room and to know who their patient is.
He is very knowledgeable, attentive and patient
Very calming presence and has impeccable vibes. Can't wait to have him be my PCP
Dr. Kerr asked questions, and answered my questions, which made my visit very productive and helpful with my concerns.
Excellent doctor and kind at heart. Very caring. He will give sufficient time to each patient.
Dr Kerr was really professional. He explained every detail in my visit and I feel really comfortable about his experience.
I am so grateful for Dr kerr! His staff is great also!
He is the kind of doctor every patient wants to have. Dr Kerr has expert knowledge of his profession with a doctor's healing presence from a more gracious time in our American history.
Dr. Kerr is a wonderful provider. He is thorough and caring. I trust his medical expertise and will continue to come to him for excellent care.
Exceptional medical care, honest, and kind. The care provided improved my quality of life
El doctor Kerr . Me parece muy profesional . Es muy atento y se preocupa por el paciente .
Excellent service, I'm very satisfied. [TRANSLATED]
Dr. Kerr is knowledgeable, professional, and kind. He is very thorough and you can tell he cares about his patients. He took the time to review records so he knew our case before we even walked in the door. He took the time to listen to our questions and concerns. Thank you for all that you do.
Dr Kerr is an awesome provider who looks after the well being of patients and ensures to explore multiple options for both diagnosis and treatment.
Dr. Kerr knew the questions to ask me about my physical ailment.
Dr. Kerr is an amazing doctor. He listens and cares about your wellbeing.
Often late. Doesn't listen well and it's not proactive.
I'am very happy and thankful , for the atention to my healt concerns .
I have already told my friends and family about what a great doctor, Dr Kerr is. My Daughter sees doctor Kerr as her GP, And a couple of my friends have also. I live in west Jordan now come and I make the long drive to see doctor Kerr in Orem. He is that wonderful.
Dr. Kerr takes the time to listen and and help you. He is a good example what a doctor should be.
Dr Kerr doesn't actually do anything to help you. He only gives info that is readily available online. I suggest a more knowledgeable and capable doctor.
Escucha nuestras peticiones . Nos aconseja . Nos da lo que necesitamos. Es muy buen doctor .
Let me put it this way, Dr Kerr is in Orem and I live on the Avenues in Salt Lake City. I would not exchange him for another doctor, even if that doctor was one block away from my current location. He is the correct doctor for me at this time and in the foreseeable future.
good
even though Im moving back to the salt lake valley, I am staying with Doctor Kerr. he is worth the drive
DR Kerr was very professional and knowledgeable.
El doctor me escucho atentamente, ademas que su español es muy Bueno.
Great communication, especially about my options and risks involving a tetanus shot in light of my recent covid vaccination.
Moved from out of state was looking for a new PCP. I am glad I found Dr Kerr, his last name should be spelled C A R E. He truly cares.
Professional, caring and empathetic, knowledgeable; above and beyond compassionate health care provided by Dr Kerr
Great Service
Excellent family doctor, very patience and kind. He asked us many important questions, showing a sincere caring for his patients
Dr. Kerr provides excellent care. He is an exceptional physician, providing outstanding care, compassion and understanding.
Dr. Kerr always is very understanding and is willing to find the best process for his patients. He is very understanding but his bedside manner is 100% on point.
Dr. Kerr listens and believes me when I talk about my symptoms. Because of him, I have been able to greatly improve my health. I drive out of my way to be seen by him.
great doctor
Like a kindly college professor who has time to study your problems and deliver effective solutions. You h couldn't ask for a better physician.
Jay is a great physician.
very good experience
good experience
He is competent and caring
Board Certification and Academic Information
| Academic Departments |
Family & Preventive Medicine
-Clinical Attending |
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