Patient Rating
Patients describe the clinician as personable, compassionate, and easy to talk with, creating a comfortable and unhurried visit. Reviewers consistently praise clear explanations, thoroughness, and clinical knowledge, noting that the provider listens attentively and makes next steps easy to understand. Many appreciate the caring follow-up and the confidence they feel in their cardiac care.
Generated via Patient Reviews
The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers. The scale on which responses are measured is 1 to 5 with 5 being the best score.
Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.
Board Certification and Academic Information
| Academic Departments |
Internal Medicine
-Advanced Practice Clinician |
|---|---|
| Academic Divisions |
Cardiovascular Medicine
|
Education history
| Biology - Saint Olaf College | B.A. | |
| Professional Nursing | Shenandoah University | BSN |
Dr. Gros was professional and personable. We we discussed many aspects of my health situation. She was positive and took the time needed to help us understand the situation and the path forward.
confidence in my care and plan for treatment!!
Jennifer is very conscientious in her role in cardiology. She shows sincere concern & interest in helping her patients. She is very particular in making sure everything regarding her patients is covered. You always feel like you can talk to her about anything regarding your care & that she will take the time to help you with the issues you are having as it relates to cardiology & what you are experiencing. She is exceptional at her position.
She is very good .
She was the one that wanted to connect. I'm not saying the others are bad, not at all. I thank them for helping me with their expertise, but Jen really wanted to know more about me and what's more important, she wanted me to know more about me and my condition. I'm really thankful.
Great health care provider. Would recommend to anyone.
Jennifer is a top notch professional, one of a staff full of top notch professionals.
Jen is attentive, careful and knowledgeable about all aspects I heart care! Her concern for me as a patient extends well beyond the clinical office.
Jennifer Gros and her entire staff are terrific.
She was very informative and professional.
Jennifer was delightful. She explained clearly what steps were needed to help with my health issues.
Jen is a very caring and knowledgeable person. She listens and takes the time to explain things and answer any questions.
She is very caring and listened to me and my concerns.
Jennifer Gros is fantastic. Any heart patient will be incredibly well served to have her as their clinician.
again.....knowledge!
Jen is a very caring person. She takes the time to explain things and listen to questions or concerns.
Very personal, good listener. I didn't feel hurried
Marvelous interpersonal skills. Felt listened to & felt included into determining options for my care.
Personable and easy to discuss concerns with. She looks at all possibilities in problem solving.
Very nice down to earth knowledge able Doctor
Attentive and respectful [TRANSLATED]
Even though I don't see her often she takes the time to be fully up to speed on my care before each visit. Also, she listens well but doesn't coddle me, I feel "helped" when I'm done.
Everything is great!
Jennifer is phenomenal, she took the time to explain a lot of information and answer any question I had completely. I drive a long distance to keep Jennifer as my provider and will continue to.
Knowledgeable, compassionate, genuine and friendly. I felt that I was getting an excellent evaluation and appropriate treatment.
Engaging with knowledge and understanding
Jen Gros was great, very concerned for my wellbeing. I would recommend her to any heart patient.
Jennifer Gros is very knowledgeable and made me feel at ease! Highly recommend her!!
Explains everything very clearly for us to understand
Jen Gros is knowledgeable and spends time answering any questions or concerns I have. I trust her completely.
Really good, caring interpersonal skills. Encourages questions. Patient, attentive listener.
She did a great job with my mom.
She knows me and my needs. She takes care of me like we are family. I love her caring attitude.
DR. Jennifer E Gris was very respectful, profesional and explained everything to me
Approachable, friendly, knowledgeable and eager to correct the situation
Honest and fair
Dismissive, rude and arrogant
One of the best health care process I've worked with with since my heart challenges. I'd recommend Jen to my mother. She really cares about providing a high level of care and doing what is best for me, her patient.
Extremely knowledgeable and friendly
Jen is very thorough , explains things well with details, checks back with you if things were clear. very positive but direct about what we are looking to understand more of yet willing to spend the time even with a full patient load to be sure you are clear of next steps. very nice person.
Great doctor, friendly and professional
She is a positive and encouraging person, friendly, and professional. She answered questions thoroughly and with some helpful illustrations that she created. These characteristics and elements contributed to a very positive and helpful visit and check-up.
Jennifer is very attentive to my problems and is solving them pretty quickly I feel confident she will get me back to good health soon.
Jennifer Gross is an amazing practioner who is knowledgeable and very likeable. I never feel rushed when I see her.
Jennifer is great and really cares for folks like me and makes things understandable .
She explained everything so that we could understand what they were doing
Jen was / is truly a professional care giver in the most appropriate role she could be placed in. She is no nonsense but caring and patient in all manner of patient care manifested to me. I would NEVER hesitate to do anything she requested of me- I trust her, and the entire staff, without reservation.
So through and nice!!well informed and takes the time to listen and help!!
All I can say is I love this Dr
Jennifer was very kind and considerate. She listened well to our concerns and questions.
I was completely at ease and felt that I was in such good hands. She didn't talk down to me because of my age, and she put my mind at rest
Feel like she listens and has my best interests in mind
She was excellent. Answered my questions. Easy to talk to.
I would highly recommend Jen Gros APRN for all cardiovascular needs, I'm never disappointed with her care
Jen Gros APRN was warm, genuine, reassuring, and very pleasant to talk with. She spoke with me as an intelligent adult, not at a "lower" level, very comforting. Thank you Miss Jen, we look forward to working with you in the future.
Dr Gros is very knowledgeable in her field of health care. She shows great concern and compassion..when taking care of my medical needs. I appreciate..the way that Dr Gros explains what's going on..as our visit progresses. Her staff is very diligent..with their follow up, with my after care. I am very pleased..and satisfied with my choice in a provider.
Very NICE, VERY attentive, very complete examination & fact gathering! GREAT recommendations!
Jennifer is amazing. She is very knowledgeable about cardiology and explains the issues of my heart failure and electrical problems in a simple way that I fully understood. Her bedside manners were wonderful and they eased any nervousness I had coming in. Jennifer is very good at what she does. The clinic is blessed to have her.
She is so personable. She makes you feel as if you are one of her friends and she wants what is best for you. She looks you in the eyes and really listens and cares.
Very professional, courteous, truthful, friendly, patiently etc. Very helpful in our questons, confusions, and education. Such a competent and helpful in our highly appreciated Cardiac Treatment Team for our heart failure knowlesge and medical treatment. We are so happy and trustfull for meeting her and all of them.
Excellent provider!
She is amazing. She explores all possibilities for me and explains and discusses them with me.
Great experience. Listened, explained, addressed each issue with care.
Jennifer shows great care for the patient, takes the time to ask the right questions, and provides follow-up on previous tests.
I like Jennifer. She's excellent in all respects.
Jennifer was excellent and very helpful in answering all questions!
Very nice and explained things very well
Jennifer was awesome! She really shows concern and I feel she is giving me the best advice and care.
Jen was thoughtful, thorough, and caring.
She is a very personable, and intelligent young lady. She was very thorough in her explanations, and was able to answer my questions.
Muy Buena atencion y cordial
Its the first time I meet Gros, APRN, I am very satisfied with her medical expertise and advice.
Jennifer is a professional that inspire confidence
Very informative
She is very nice and knows her stuff. This is the first time dealing with her and I liked her very much.
She was far and above my expectations I felt like she was genuinely concerned about my health
The best care I ever received.
Awesome
She did a fantastic job of getting the information for Dr Hanff for my clinic. Plus she took the time to answer my many questions about transplant procedures for diet and exercise. I really appreciate all her help.
She is very thorough and explains things clearly.
Excellent care
Very competent
Jennifer was absolutely amazing. She was so personable and really made me feel comfortable and confident with the care I received. If I could have her as my doctor all the time I'd never see anyone else. 11 out of 10!!
She explained everything in a thorough way we could understand. We did not feel at all rushed
Very helpful in giving us the care that was needed
Jennifer Gros is caring and attentive. She shows concern and is knowledgeable.
Don't stop doing what you do so well!
Very knowledgeable great to work with and made me feel very comfortable.
She is very good at explaining issues and treating me with respect.
Jennifer has a great positive attitude about helping others. She listens to the people she helps and is able to share information with confidence. We are glad Jennifer is on the team.
Jennifer is very pleasant to talk with ,courteous, and knowledgeable, most of all she cared about me.
very nice