Patient Rating
Patients consistently describe Jessica as an attentive listener who communicates clearly about diagnoses and treatment options. Commenters praise her clinical knowledge, thorough exams, and practical explanations of next steps. Many note a compassionate, respectful bedside manner and responsive support from her team. Overall, patients express strong confidence in her care and recommend her for ENT needs.
Generated via Patient Reviews
The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers. The scale on which responses are measured is 1 to 5 with 5 being the best score.
Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.
Nice personality and seems to be concerned about her patients.
Excellent, smart, compassionate, professional caregiver. Thank you
Pleasant personality. Very thorough and knowledgeable. Highly recommend.
Jessica is very caring, attentive, and takes the time to listen to what you say about medical issues. She also explains things clearly and gives the opportunity to ask questions.
Dr Bailey was very cordial and provided a thorough explanation
After meeting Jessica for the first time, I feel comfortable and confident in her care.
Knowledgeable competent and caring
She is so kind and answers my question, I feel good with her.
Jessica was thorough in explaining things to me. I would recommend her to others.
Jessica listened well to my concerns. She explained treatment options well. I an grateful for such a great ENT.
Jessica is an excellent professional who gave me confidence in the quality of my medical care!
As per my last comments, I was extremely satisfied with how your staff has taken care of me.
Listened to my concerns.
Their level and professionalism is higher than expected. [TRANSLATED]
I was at my wits end with coughing, unable to get a full night's sleep, coughing after eating, runny nose, and coughing spells that have gone on for a long time. I had symptoms of LPR. At my appointment with Jessica, she pulled up a chair in front of me and asked me to tell her what is going on. She listened and asked questions. She did a laryngoscope, explaining every step. She is very pleasant, friendly and thorough. She gave me answers, and a follow-up appointment. I am very happy, pleased and confident with her care. She gets my highest recommendations.
Happy with the visit, looking forward to the f/u care.
Dr. Bailey was wonderful. She listened to my son and communicated well with him. He's had traumatic ear experiences with other doctors. He left her office with no tears, which was a first for him when it comes to ENT visits. He even asked if he could have her again next time he needed his ears checked. She treated him with compassion and with respect even though he was a child. He was treated as a person.
Very professional, friendly, listened carefully, gave good suggestions for current situation & future care.
Dr. Bailey is best ENT I have ever been to!!! She is extremely knowledgeable, has a gentle touch when performing procedures and is also very pleasant to be around.
Dr Bailey and Esther were very attentive to my concerns.
I have not received a call from the nurse to schedule my next appointment.
I've had some problem with my right ear and she has tried hard to help me.
i wood recamend her to any one as i said, you could not ask for a btter and nicer person in my words, she is great
Jessica is amazing, she did everything she could to resolve my issue.
I highly recommend Jessica. Very caring and knowledgeable!
Jessica Bailey is an amazing care provider. She very clearly explained my issues to me, and she has been wonderful working on my several ear issues that I've had over the years.
Friendly and knowledgeable
She is truly the best.
She provides a wonderful service, cleaning our ears. She's really cordial and efficient.
Jessica Bailey not only gives excellent care and guidance but she is patient and kind. Thank you for patiently answering my concerns and making me feel at ease, it is much appreciated!
Very professional and made me comfortable
My first visit to this doctor and I'm very pleased with her. She's very professional knows what she talks about and explains things fully
Appreciate her care of my health.
Jessica is very kind and understanding.
Jessica Bailey, has been very helpful in resolving my ear and nasal congestion issues! I'm happy with the results!
She was wonderful and seemed very interested in my care moving forward.
Excellent provider!
Best doctor in town, 11/10, would highly recommend to a friend.
Very competent, took time and listened to my clinical concerns.
I have great respect for Jessica Bailey as a medical professional and great admiration for her as a person.
Very caring and professional
She has been very caring every time I have seen her for my ears and now my throat.
Jessica is upbeat, helpful and professional. I will be back as necessary. Thanks Jessica.
Very knowledgeable and pleasant. She presented many options for treatment. And said if one didn't solve the issue, there were options.
Jessica Bailey is attentive and has given me tools to deal with my issues. She is a great practitioner!
Dr Bailey is a awsome doctor. I highly recommend her. She explains everything clearly and keeps you involved in all aspects of your treatment. Her staff are also great. Dr Bailey is a very caring. Dr Bailey is the best of the best.
Dr. Jessica Redding Bailey, PAC is one of the best doctors I have ever had treat me. She is very thorough, careful and has compassion for her patients. I appreciate her expertise to the highest extent!
Jessica is very good to talk with and knows what I need.
Very kind and focused on my care
Very sensitive with the ear area and very good at what she does
Jessica Bailey was wonderful! She was evry kind, a great listener and helped me feel very at ease. She was very clear about the options available and her opinion as to what would work best for me.
Jessica was very friendly and professional in explaining the CT scan I had on my nasal passages and sinuses. She is very knowledgeable and explained my CT scan in a way that I could understand what is happening and what my options are for treatment of my deviated septum. I highly recommend her.
She is kind, careful, thorough, competent, and seriously cared about me and my condition.
Jessica Bailey was outstanding in understanding and recommending an outcome.
Thank you Jess. You are the best.
She is willing to explore all possibilities to solve the problem
I was told my test had some anomalies but it wasn't clear just what those were, and if it was a serious concern. I was requested to get a CT scan, but before I subject myself to the radiation from such a scan I would like to know the risks as well as any potential options if the scan reveals anything abnormal.
Dr Bailey is great! She listens to you rather than looking at a chart or computer. She understood my description of my symptoms, and knew what was wrong and how to help me.
Excellent ENT!!! Clearly cares for her patients
Jessica wall kind and capable and caring in her treatment of my ear probe
Dr Bailey is awsome . I recommend her. She knows her stuff. I highly recommend her.
Doesn't take patients seriously.
I felt confused, not sure if I understood what she was trying to tell me , she was nice ,
PAC Bailey treated me with kindness while being very professional. I cannot recommend her highly enough.
Dr Bailey is. awesome. She is extremely knowledgeable, and caring. She listens to you an takes your concerns into consideration with her treatment program. She has made a positive progress in a problem I have seen many doctors over many years with no success. I am so grateful and impressed with Dr. Bailey. Besides being a great doctor she is a great person. I recommend Dr. Bailey one hundred percent.
I have had an issue with my hearing and balance for years. Jessica found the problem and went right to work on it. I am so pleased with the care I receive from Jessica and her team. I know I am in the care of a knowledgeable, caring and respectful team. I am getting my quality of life back at 73. I have gone to so many doctors trying to figure out why I was dizzy, off balance and hearing loss. Jessica addressed the problem on my first visit and continues to give me the best of care. Highly recommend her to anyone having balance or hearing issues.
Jessica was caring and knowledgeable. I have a follow up appointment to complete the care needed.
I believe Jessica is a wonderful doctor but when I asked for a letter or memo detailing my visits on 4 prior visits she gave me a number to call for medical records. The records do not reflect the care she provided. On March 4th I was seen for a ruptured eardrum and she did remove a lot of dried blood from my left ear. The records show a wax removed from my right ear which is valid but nothing about my left ear which is the reason r was there in the first place. I am concerned and disappointed in this and I have left her a message which has not been responded to. This is just one example of the medical records being inaccurate.
Excellant
Dr Bailey and her staff are professional and caring every time. Extremely happy with the U.
I am truly blessed to be in her care as she is so gentle and compassionate while treating me and relieved my fears while answering my questions and really listening to my concerns. She is respectful and professional and attentive to my needs. I would highly recommend her to family and friends. I already have! Thank you for this opportunity to share my feelings about the care I have received from Jessica Bailey!
I am so thankful for the care I have received from Jessica and her assistant. I would highly recommend them for the positive impact they have had on my care. They are so helpful in answering my questions and concerns, so respectful and compassionate. She's the best!
I appreciated the knowledge base Jessica Redding Bailey, PAC shared during our visit. She also showed compassion and listened to my concerns during our visit. I would highly recommend Jessica and this team for all ENT needs.
Dr Bailey is very good at explaining and showed genuine care and concern for me as a patient. Her and her team wear quick to respond to messages via Mychart and did well to refer me to another office that accepted my insurance when o needed testing that they do not do.
She is a very competent practitioner who takes time with the patient, listens, and clearly explains her diagnosis of your symptoms. Treatment options are discussed along with the patient's input to determine the appropriate course of care.
Listened carefully and took my story seriously
Very professional, attentive, I loved her, an excellent doctor [TRANSLATED]
Jessica is not only knowledgeable, she is an active listener, great communicator, and very present
Understand n helpful
I appreciated Jessica for taking care of concerns I had about my ears and also for helping arrange an appointment for me to have my hearing tested.
Professional, caring and knowledgeable.
She looks very professional and attentive in what she does. [TRANSLATED]
The doctor is very professional and competent. [TRANSLATED]
I waited 35 minutes to see Jessica. My audiology exam was timely. Not sure why I even needed to see Jessica - I understand it was to ensure that my hearing loss was not anatomically related but the check itself took less that 5 minutes. Also, although the medical assistant was nice I could not hear her!! She needs to speak slower and clearer. IT is an audiology clinic.
Jessica managed to provide extreme intelligence, kindness, personal care and professionalism during my entire visit. She is a jewel in the ENT practice!
PAC Jessica Redding Bailey, listened to me carefully and went to work on my Ear and got all the wax out and did an outstanding job!!! Thank You...
appreciated her good "bedside manner"
Dr Bailey is very knowledgeable, through and takes time with you. Also a very kind person.
First rate health care!
Very happy with the care provided.
Jessica was thorough and addressed issues that other physicians brushed aside. She listened carefully and offered great solutions and a place to start. I would highly recommend her.
Listens to complete history makes her own diagnoses
She was very nice and was in my room shortly after I was. She didn't seem to be in a rush.