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Board Certification and Academic Information
Academic Departments Orthopaedics - Midlevel Patient Rating
★★★★★4.9/5The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
Patient Comments
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety.
Patients are de-identified for confidentiality and patient privacy.November 10, 2022★★★★★All of my concerns were addressed with an upbeat manner.
November 10, 2022★★★★★Only concern was 30 minutes wait. For awhile wondered if had connection
November 03, 2022★★★★★He was outstanding! Highly recommend
November 03, 2022★★★★★I have known Dr. McQueen for over 10 years and he has always been patient with me and makes me feel better when I leave after our visit. Thank you so much for being so good to me........
November 01, 2022★★★★★Jordon McQueen was great. Just the person I needed to calm my nerves and help with solutions for fix my knees.
October 27, 2022★★★★★Everyone was so wonderful, positive and helpful in addressing questions and concerns.
October 21, 2022★★★★★Doctor, PA , and Nurse were great at listening and answering questions. The RN (Jan) administered the Influenza vaccine even though she was not obligated to. Since she was only administering to the clinic staff. When I told her I was an employee, and would have to go to Employee Health for one, she was kind enough to save me a trip. Thank you Jan!
October 14, 2022★★★★★I have known Dr. McQueen for 10 years and he always has been the best doctor around. He always shows me support and concern. I will definitely refer him to anyone who is going to have TKA surgery or any other orthopedic problems.
September 25, 2022★★★★★Very impressed with the staffing of this facility , if I could, I would give it a 10
August 20, 2022★★★★★The U needs more than one podiatrist in the system
August 18, 2022★★★★★Have always received excellent care from Dr Lucas Anderson & Jordan & when I've needed to see them. I have highly recommended them to others.
August 11, 2022★★★★★Great experience at my appointment.
July 16, 2022★★★★★Jordan was very good. Kind caring. Great bedside manner. Highly recommend as a provider
July 05, 2022★★★★★Jordan seemed to have me confused with someone else. He seemed distracted. Maybe just an off day. Not my usual interaction with him.
July 05, 2022★★★★★PA was Jordan McQueen who was absolutely excellent. He took plenty of time to explain everything to me and discuss options.
July 03, 2022★★★★★Very impressed
July 03, 2022★★★★★PA notes say prescribed more pain pills. I checked with the pharmacy and no prescription. I had to call the orthopedic center to get medication . Very Disappointing!
June 30, 2022★★★★★Doctor and Physical Therapist were great in telling where I am in recovery process and what I'm supposed to being doing to help the process.
June 23, 2022★★★★★My experience today was very good. I was very happy to see Dr. McQueen PA , again after he was in surgery with my surgeon of 10 years ago. I had my Right Knee Replacement done in 2012. My recovery was good and I hope this time with my Left Knee Replacement it will be much better and my recovery will be successful. Thank you very much Dr. McQueen PA, you are awesome and your concern for me as before, I will never forget you. Thank you so much...........
June 16, 2022★★★★★Jordan McQueen was very thoughtful and caring!
June 14, 2022★★★★★All Good
May 03, 2022★★★★★Very warm and reassuring
April 28, 2022★★★★★Good
April 24, 2022★★★★★Good
April 21, 2022★★★★★I would rate all involved with this survey much higher if I could. I am extremely happy with my experience.
April 02, 2022★★★★★Excellent
February 12, 2022★★★★★Again the interference by the recording made it not only difficult to concentrate but was exhausting.
January 30, 2022★★★★★Love the U. Second hip surgery in less two years. You guys are the best!
January 27, 2022★★★★★Feel like I am in very competent hands
December 25, 2021★★★★★PA and PT 2 week follow up was really great and gave me lots of confidence
December 18, 2021★★★★★Jordan McQueen was thorough in the appointment. I had no issues.
December 05, 2021★★★★★Excellent
November 11, 2021★★★★★Very good.
November 11, 2021★★★★★Jordan is wonderful! He shows genuine care about me as a patient and is able to answer my questions and reassure me that what I am experiencing is expected and normal.
November 08, 2021★★★★★Dr. McQueen is a excellent doctor, he answered all of my questions and my wife's questions about my hip
October 18, 2021★★★★★The care givers took lots of time with me snd answered my questions well and treated me excellently. I was Very grateful
October 09, 2021★★★★★All staff were well prepared and aware of my needs.
September 30, 2021★★★★★I would recommend this hospital and doctor to everyone that's how good they were.
September 09, 2021★★★★★Excellent care throughout my surgery and aftercare. Dr's and nurses are wonderful.
August 20, 2021★★★★★This is a great team of people who seem genuinely concerned for my well-being and healing.
July 29, 2021★★★★★Jordan was concerned, sympathetic, informative and kind. He gave me a shot in the knee with excellent explanation and efficiency.
July 17, 2021★★★★★Jordan was very patient and answered all my questions. He was informative, pleasant, knowledgeable and very easy to communicate with.
July 15, 2021★★★★★You are my ortho people!
July 15, 2021★★★★★Personable and helpful - worth waiting to talk to him!!
July 07, 2021★★★★★PA took time to explain everything
July 03, 2021★★★★★I have already recommended you to others.
June 24, 2021★★★★★PA McQueen was excellent. I was very impressed!!!
June 12, 2021★★★★★Excellent
June 12, 2021★★★★★The treatment was so good that I commented to him on what good care of they were giving us and how his explanation helped to ensure us that we were getting that care
June 10, 2021★★★★★nj
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Board Certification and Academic Information
Academic Departments Orthopaedics - Midlevel Patient Rating
4.9/5The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
Patient Comments
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety.
Patients are de-identified for confidentiality and patient privacy.November 10, 2022All of my concerns were addressed with an upbeat manner.
November 10, 2022Only concern was 30 minutes wait. For awhile wondered if had connection
November 03, 2022He was outstanding! Highly recommend