Patient Rating
Patients consistently praise the provider for clear communication, strong clinical knowledge, and thorough diagnostic explanations, with many saying they felt listened to, validated, and given individualized treatment plans and prompt follow-up. Several comments highlight empathetic, caring interactions and appreciation that concerns were addressed in detail, sometimes with procedures performed during the visit. A minority of reviews report mixed or negative experiences, noting long waits, feeling rushed or brushed off, or a perceived lack of empathy.
Generated via Patient Reviews
The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers. The scale on which responses are measured is 1 to 5 with 5 being the best score.
Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.
Board Certification and Academic Information
| Academic Departments |
Otolaryngology: Head & Neck Surgery
-Advanced Practice Clinician |
|---|
Education history
| Undergraduate | Exercise Science - Brigham Young University | B.S. |
|---|---|---|
| Graduate Training | Physician Assistant Studies - University of Utah, School of Medicine | M.P.A.S. |
Fantastic experience. He really knows his stuff and then some. Keep him at the U!
Dr. Jacobsen is a fantastic young doctor. I recommend him highly.
Talented and grounded'
He knows exactly how to help and do his job with kindness and I felt completely satisfied with his knowledge of my needs
He is very personable and genuine
Please see previous notes. You have my permission to include those comments anonymously on this providers's online profile. Jorgan is the BEST!!!
Great provider, will definitely be coming back to him for my sons care. Respectful. Kind and understanding. We felt at ease when we left even though the news we received was not what we expected. Happy with the treatment.
Dr. Jacobsen is very knowledgeable and thorough in describing how I can take care of my health issues, and when to ask for further assistance.
Invalidating
He's a good guy - typical of the entire ENT Department, in my experience.
He explained all of his procedures in detail in advance. All good.
Dr. Jacobsen did not pressure Julia in regard to her treatment. Instead he went above and beyond to speak with a colleague regarding Julia's treatment. His explanation of treatments possibly available for Julia were easy to understand.
I feel like my time was not respected. Also, I felt like he didn't take my symptoms seriously or believe my account of them ('embellished').
Quick and NOT very good
Jorgan is very attentive. He takes the time to really listen & answer all your questions. Highly recommended.
Dr. Jacobsen was very helpful and honest with me.
Dr Jacobsen is excellent. He is caring and thoughtful about how he approaches care. Would highly recommend!
Jorgan Jacobsen took the time to fully evaluate my condition and explain his conclusions concerning my issues.
Excellent overview of issues related to future hearing loss.
I am so happy with my visit. Jorgan listened and was able to diagnose me quickly and treat me effectively. Highly recommend!
Professional and knowledgeable ¿
Very prompt and professional friendly Good doctor and I will continue to seek his advice
Explained things clearly.
Jorgan was so professional and kind in trying to identify the underlying cause of my ear infections. His suggestions were very helpful, and they worked!
Very helpful. Really appreciate Dr. Jacobsen's efficient and helpful care
Caring, kind, excellent practitioner, made sure all my questions were answered, and any problems addressed.
He really took the time to listen to my concerns and showed unique compassion
Jorgan was very professional, knowledgeable and responded and explained things clearly.
DR. Jacobsen is an excellent ENT MD. HE PREFORMED MY HEARING TEST AND EXPLAINED EVERYTHING TO ME IN GREAT DETAIL AND ADDRESSED MY RESULTS IN A WAY I COULD UNDERSTAND. HE WENT INTO DETAIL ON MY PRINTED RESULTS AND ANSWERED ALL MY QUESTIONS. I WOULD RECOMMEND HIM TO MY FRIENDS AND FAMILY!!
Great Dr it took a long time to get an appointment
Very knowledgeable and professional.
Dr. Jacobsen and his team were all kind, caring and knowledgeable. They explained everything in a manner easy for me to understand and addressed all of my concerns. I would recommend Dr. Jacobsen and his team to anyone in need of audiology care.
Dr. Jacobsen was knowledgeable and personable.
Very good
He made sure i was getting all the help that i needed. he was awesome
Dr. Jacobsen actually cured me! It was a simple cure'because he listened and paid attention to my symptoms. My ear was packed with very deep and dry WAX. Once he dug it out my symptoms that I had been having since May were immediately gone!!!
Many thanks to you and Dr. Alt, who visited us (on his day off) to make sure everything was in order.
Jorgan Jacobsen, PAC, was very prompt, personable and explained everything very well.
He listens carefully and patiently, does a very thorough investigation, makes a diagnosis, and explains it all exceptionally well. 10 out of 10.
Excellent
I found the entire staff to be very kind. Excellent care. They examined me in great detail and provided a very clear report. I look forward to hearing from you so we can continue with the next process. Thank you to the entire staff for your participation in my care. [TRANSLATED]
Wonderful patient and kind
Very knowledgeable, friendly, and reassuring. Puts you at ease: easy to talk with about your concerns.
He was amazing and I believe I could trust him with my personal care! I have a significant history and he listened with high regard. The plan to address my alement was precisely what I needed. Thank you so much!
Great work!
Truly a down to business guy but still a good nature and spirit to aces he's a keeper!
He's great. He listens and involved me in planning my treatment
They both were very personable and answered all my Question.
He has an excellent demeanor, and he fully explained the potential causes and remedies related to my issue. He has an exceptionally calm demeanor and communicates extremely well.
Professional and careful in his care of and explanation to a 76 year old.
He is the kindest and best ear provider of any kind that I have ever had.
I highly recommend Dr. Jacobsen based on my experience with him placing a tube in my eardrum. He is knowledgeable, answered all of my questions, showed me exactly what he was doing and was very kind and patient.
Excellent doctor [TRANSLATED]
Caring and patient
Excellent care from Jorgan Jacobsen. Made me at ease, explained my treatment options and provided excellent care
Awesome
Excellent diagnosis of my hearing problem and follow up plan.
Jorgan Hoggan Jacobsen, PAC made me feel as though he really cared about me not just as a patient but a person. He explained what my diagnosis was very clearly, answered all my questions making me feel that he was listening to my concerns which I have not experienced very often from my medical care. He also explained and went over ways that I can begin helping myself on the road to feeling better while waiting to see specialists which I greatly appreciated. I did not feel that he was giving me quick answers so he could move on to another patient which made me feel as though he cared and wanted to help me as much as possible.
I haven't met with Dr. Jacobson before. If there are problems they revolve around my hearing problems going back a long time. A tube was inserted in my left ear in 2020 without improving my hearing a great deal.
I had a very good experience with Dr Jacobsen as a first time patient very knowledgeable and caring and explained everything very carefully to make sure I understood my rating from 1-10 definitely a 10 or higher in my book
Fantastic, friends, available, and excellent care.
Dr. Jacobsen is a very structured and knowledgeable person. We got lost in what he wanted and what I needed. The nurse helped in the end - the appointment ended with a lot to think about. Still not sure where and what place is best for me. Time is helping me heal from the experience.
Jorgan was great and exampling all the issues I was having
He is a kind caring physician we feel we can trust to take good care of us.
One of the best reactions I have had in health care.
He helped me to understand my problems.
Dr Jacobsen is a caring, professional, knowledgeable physician and one I know I can trust' he helps his patients get and stay healthy.
Jordan was great. He made the diagnosis after reviewing several things, including his own check up, and then offered thoughts on what I should do to best alleviate the symptoms. He's very professional and personable.
Very thorough, patiently responded to questions, offered valuable insights, personable and friendly.
Jorgan was personable and knowledgeable. He helped me make decisions for going forward.
he. was. very. careful. and informative. about. my. ears. and. explained. difficulties. with. ear. was. build. up. when. I. start. radiation. therapy. and. also. suggested. the. debris of. blood. build. up. was likely. due. to surgery. done in. January.
Very professional with a great sense of humor.
Did a very good job. Very positive.
After Dr. Jacobson did the test, he explained the findings very thorough. And told me the options available
He understands my frustrations and I feel like he cared enough to explain what we were going to do moving forward. Great guy. And very easy to talk to. Great job in all he did for me in this visit. I am confident he will get answers needed for my treatment. Great job Jorgan.
Really glad to meet Dr Jacobsen - an ENT I should have called for an appointment much earlier. His explanations and recommendations were very helpful!
Very compassionate, empathetic and professional. Thanks so much Dr Jacobsen.
JORDAN WAS AWESOME! HE ANSWERED ALL MY QUESTIONS AND TOOK GREAT CARE OF ME!
I'm very happy to have had the pleasure of Jorgan being my medical provider. Not only did he explain examination very well, we also got to view the problem of my sinus on the screen as he was moving the camera. He was busy but did not rush the exam, and I felt like he truly understood what I was experiencing. Go see Jorgan if you need help with your sinuses.
Jorgan takes the time to explain what options you have and expected outcomes of each.
Personable
This doctor is very impressive and has a good reputation among the staff
He was excellent. He told me about the pain I was going to have and tried to make it easy by being gentle. Gave me good health advice and education. He was compassionate and very competent.
Attentive, caring, knowledgeable
Dr Jacobsen is kind and attentive. Would highly recommend him
The entire Staff at U of U works as a team at all times, with positive attitudes and usualy with extrememly happy natures. The Neuro teams and all teams at the U of U were the most profesional, and personal of any mediacal facilty I have experineced. The staff ratio to patient ratio must be the absolute highest in the entire nation. The quality of care was second to none. I was attended to with the greatest of care, and smiles abounded. I called my Neuro surgery team the "Dream Team" They pulled off what was quoted by a few members as possibly the most complex and successful endoscopic brain (and much more) surgeries of NF2 tumors they have performed to date. Dr Alt was nothing short of a magician, Dr Cauldwell was the same even though he wasn' t the lead surgean was the lead for knowledge and experience. Dr Warner (my absolute favorite Dr in any practice was pivital consulting with an emergency Neuro surgery team who ammased, prepaiared and hovered around my room for over 2 h
Jorgan is knowledgeable and thorough in treating my condition. I would highly recommend him to others.
Jorgan always has a smile on his face and listens to the issues. He goes the extra mile to help. He is a great member of this team and a huge asset to ENT.
Attentive, professional, responsive, and kind.
friendly, competent
and Nate and support staff - high end team! BIG TIME
Personable and empathic.
He is skilled, experienced, efficient and caring.
I got wax build up in my right ear. I tried everything I could to got the wax out and I did most of the wax. But a lot still remained near the eardrum and I didn't want to do it on my own considering the risk associated with it. Mr. Jacobsen was very kind and caring while removing the wax. He made me comfortable everytime I was feeling dizziness. My ear is as healthy as ever now thanks to him. I really appreciate his service.
Very smart and helpful.
Explained everything in words I could understand.
Jorgan Jacobsen is one of the most caring ENT professionals I have encountered, and he "knows his stuff". He listens, he investigates and he comes up with the appropriate solutions. I have complete confidence in his abilities and his professionalism.
The only thing I felt he was a little rushed other than that he was great.
Tell Jorgan thank you!
He is a skilled provider and quickly found a solution to my medical issue
Dr . Jacobsen was very professional and very helpful.
Wonderful doctor
He was very cautious in removing wax from both ears. I was very impressed with his willingness to assist.
Compassionate, caring, an expert in his field.
Jordan's a great provider
Only interacted for about 5 minutes. very polite.
High caliber and top of the class, 5 stars
very nice and competent
Jorgan provided excellent follow-up for the ear problem that I had last summer. He is very easy to talk to and explains things very well.
Jorgan was knowledgeable and very helpful. Thank you!
Well trained. Personable, explained issues and helped me understand my options! Highly recommend Jorgan!
Jordan was a pleasure to work with!
I trusted him, he took time listening to my symptoms and was very efficient. When he explained things to me he spoke so that I understood. Thank you!
He explained my tests and my condition
Thorough AND Thoughtful!
This was my first meeting with Dr Jacobsen and he made it a good experience. He was calm and not rushed. I felt he addressed my needs and explained my treatment and follow up very clearly.
Awesome bedside manners. Caring and thoughtful.
Great interpersonal skills. Very helpful. Excellent appointment with him.
Professional and present
Listened to my concerns and discussed options.
Jorgan Jacobsen, is very personable and explains things so you understand what he is saying.
Dr. Jacobsen was an outstanding doctor at diagnosing and treating my vertigo. I especially appreciated the time and care he took with explaining the issues and how to address them. He also explained future possibilities with ease. I would recommend him without reservation to anyone.
Jorgan's work ethics, expertise and care are above and beyond any expectations
I had a thorough exam, which was very well explained.
Jorgan took the time to explain the procedure and answered every question I asked with broad knowledge and enthusiasm. I was impressed.
Dr Jacobsen is really knowledgeable, informative, and genuinely wants to help his patients. 10/10 care- highly recommend
He's as good as any physician that I've seen for addressing my particular concerns
Excellent care
Jordan Jacobsen is an excellent provider: articulate, a careful and respectful listener, and gentle (he's sticking stuff up your nose!). I appreciated his willingness to discuss the options at length with me, and so far his treatment has been successful.
Really patient and amenable to questions. very knowledgeable as well.
Wonderful experience and care as always.
Dr Jacobsen was excellent. Enjoyed seeing him.
Jorgan Hoggan Jacobsen, PAC was great! He was very pleasant and involved me in the conversation regarding mt ailment. I would consider him a valued medical practitioner!
Went above and beyond many doctors I have seen in the past
He was concerned, caring, fun, and let me know exactly what I needed to do. Said we would keep and eye on my right ear but he was sure it would heal.
Jorgan always offers top quality health care and limitless attention. Jorgan is an excellent, thorough, kind and gentle provider.
He did a great job explaining everything to me.
Very nice and knowledgeable
Jorgan explained to me what to expect during the procedure, which greatly reduced my anxiety. He answered all of my questions and concerns. He's very nice and professional.
Jorgan was very thorough in his examination and addressed all of my questions and concerns. His demeanor was friendly and professional.
Good experience. Hate surveys
Very good and qualified doctor! Friendly, kind, sympathetic, sympathetic! And most importantly - a high-level doctor! Thank you very much for his professionalism, kind and loving heart! Doctor is SUPER!"
Jorgan is smart, flexible, informative, and I feel in very good hands in his care.
Very personable and out going. Easy to talk too. He listens and doesn't talk over you. He was great.
Dr. Jacobsen is amazing and so knowledgeable. He made me feel very comfortable.
Jorgan was Awesome. Very knowledgeable. Took his time, explained everything! Thank You
Was very thorough and took his time with everything.
Great knowledge about my condition.
Jordan was spot on. I would recommend this man to anyone.
The provider seemed distracted and I had actually come in to compare my tests from a previouse visit, which were unavailable. I felt like I had wasted my time, not to mention waited quite a while for the appointment then not even seen the Dr that I had scheduled with.
Absolutely loves his mannerism and detailing the information of the procedure while he was doing it and why.very comforting. He listens well and responded accurately when I spoke a concern.
Did all of the above with courtesy, professional and kindness
Great guy; medical professional.
AWSOME!!!!!
I was told my problem was psychological and I felt very dismissed.
Dr Jacobsen is a very bright and thorough doctor. He listens to your concerns and tries to address them
I understood him just fine. But he was not very kind, didn't listen well, interrupted me, and basically told me that my PCP and I are both "stupid". No, he didn't use that word but he might as well have.
He is kind and generous with his time. Im not totally convinced he understood my vertigo issues; he provided a lengthy hand-out with several symptoms that cause dizziness. Im not sure where Im at currently with my vertigo issues.
Doctor Jacobs went through everything he was concerned about my ear completed everything he needed to get my ear back to working properly and answered every question I have was a fantastic experience
Jorgan was prepared and familiar with my issues when he came in, he listened, observed, explained everything, answered all of my questions, and saw me as an individual person with unique issues. He was kind and professional. He treated me with empathy, wisdom, and caring. Coming to university of Utah health and Moran eye center has been a very positive experience and if all your physicians and staff are like what I have experienced in these last two visits I recommend everyone that can come here for your medical needs. You will be treated with caring compassion, wisdom, and superior medical knowledge and care!
Jorgan Jacobsen was professional, attentive and kind.
Doctor Jacobsen was patient and as gentle as possible
He provided me with complete competent perspective and apprised me of my options-I appreciate the time he took and his advice.
no words can express my sincere thanks and gratitude
I felt Jorgan provided exceptional care. He was attentive, explained everything in detail and made me feel very comfortable.
I have only good things to say about the care I received.
Great
Just like everyone and always I've always had a very good experience and everyone has been always friendly and professional and
Very nice, a good listener, knew what he was doing, on time and efficient
He was friendly and answered my questions and explained as needed
Jorgan is very approachable and willing to ensure that questions asked are answered as fully as needed. He is very thorough in his patient care and clear on any post visit instructions that need to be followed. He is also well trained, knowledgeable, and easy to talk to. Overall, a good person to have on ones medical team!
The doctor did a thorough job of explaining the medical problem I am experiencing.
Jorgan Jacobson is a world class health care provider. He is kind, generous, considerate and caring. Words can not explain or describe how meticulous, thorough, and knowledgeable he is. His high standards of care are exemplary, and has changed my life to the best. Jorgan, kudos for you and you are a hero
Jorgan is easy to talk with, he makes every effort to help me understand what he is doing during the procedure and what I can expect for an outcome.
He made me feel very comfortable and listened to me
Attentive and caring individual.
He was very professional and easily understood.
Dr listen to what I had to say answered my questions treated me with respect and dignity
Dr J. consultation was careful and thoughtful.
Good care and ability to answer questions
He was knowledgeable, informative and friendly. His consulting with a doctor in my presence was in good taste. I trust him and the doctor.
Knowledgeable doctor who was very personable
Doctor is very knowledgeable good bedside manner
Excelente Doctor se preocupa por atender bien al paciente y por su salud. Muchas gracias
I would certainly recoommend Doctor Jorgan Jacobsen. He listened and gave me a referral to the doctor he thought could help me.
Very knowledgeable and personable.
Jorgan Jacobsen is extremely connected with my condition. He knows that cleaning my ear is the most effective treatment. I know he is busy, but he ALWAYS take that time to take care of my unusual condition
Dr Jorgan is very personable and answered all my questions.
Jorgan is a pleasant and polite person, who is very skilled in his work. He makes me feel comfortable and confident in his work.
Was very personable, took the time to listen to my explanations and answer questions, did not feel rushed or hurried
Removed ear was and hearing aid caps from my ears. Efficient and fast.
Gorgen Jacobsen is kind and listened to my problem. Professional and always on the nark with my ear care, i have a setious problem in my left Ear that needs cleaning every 3 months.
Made me feel comfortable. Talked to me not down to me. Listened really well.
He is top drawer!!!
Thank you, Jorgan. I appreciate your professionalism and kind respect of myself and husband.
All the staff was very kind and helpful
He was excellent. As the parent of a disabled child, he explained clearly what he was going to do and offered some follow-up advice.
Nice young man
A waste of my time.
I found him to be very kind, interested in my well being. He even took time to clean the wax out of my ears.
He gave me info abt my inhaler, I had never been told, by 3 other Drs. He took time to explain things to me. I didnt feel he was rushed.
Jorgan has always been great to see, and good to tell me what he things is happing and what to do to correct it.
If your "rating" system above had included "outstanding," I would have had no problem marking it on all accounts. Jorgan Jacobsen ("JJ") was remarkable in every area -- he treated me graciously; he listened carefully and patiently; he explained things clearly; and definitely included my input about my care. I thought JJ was competent, knowledgeable, clever, kind, and genuine -- and, as a result, I was relaxed, happy and confident in the care he was providing! Honestly, I found myself thinking afterwards, "this young man has a great future ahead of him"
I just wrote about him and got his name backwards sorry. He is an amazing practitioner. He took his time with me and is a good listener.
Thanks DR Jacobsen for your wonderful care to my condition.
I thought it was very nice, easy to talk to and ask questions. I believe we talked thoroughly about my situation and I know what to do in the future. It was very very comfortable.
Dr. Jacobsen was thorough in his explanation of my diagnosis. He made sure I understood my options and provided information on how to proceed with surgery if I decide to go that route. He was also very friendly and personable, which made me comfortable during our appointment.
Jorgan is very caring and professional
Brief , he was nice!
Professional, knowledgeable, friendly, great question/answer session
Great provider! Definitely recommend him. He is thorough and knowledgable.
He is very skillful, friendly and efficient
Thoughtful and considerate. Listened to me and explained what was happening all the way through.
Always concerned about my hearing and explains what can/may happen next.
Good service
AWESOME
My provider was efficient, thoughtful, and thorough. He listened to all my concerns and responded thoughtfully with options and compassion.
Jorgan Jacobsen was very nice and the ear wax removal was successful.
Jorgan was patient and kind. He explained the problem and possible solutions and how they would be accomplished. I have received the care I needed from him.
Hes a good ear wax remover
He is excellent.
Gorgeous Jacobsen is amazing. He always clean my bad ear wirh care
Gorgeous Jacobsen is amazing. He always clean my bad ear wirh care
I have no problems with him he was good
Answered all my questions throughly and patiently. Cared a lot about and put substantial effort into resolving my problem. Explained what he was doing when providing treatment. I would recommend him and his staff highly to family and friends.
Looking forward to next visit
took a lot of time to explain what he was doing and how I could improve outcomes next time
He was helpful and explained my problem and possible solutions to me in a way I could understand.
Dr. Abraham was very knowledgeable and explained everything to my husband and me. I was worried about his "bedside manners" after reading some negative reviews online. However, after meeting Dr. Abraham, I would recommend him with no hesitation.
Very good
Very good experience
PA Jordan was very knowledgeable and caring
My guy Jorgan ,is young but good.He worked on my ear infection.The results were good.Thanks Jorgan
PA Jacobson was very friendly and very knowledgeable. It was like talking to your friend instead of a doctor. Thank you PA Jacobson.
He was very condescending. Seemed to really only focus that I am over weight. He seemed to have an opinion before I could talk. I did not like his "bedside" manner.
Best ever
The doctor informed me of every possible avenue for me to pursue to aid me.
I had an initial appointment with Jorgan Jacobsen, PA-C, for hearing loss. He was incredible throughout the whole visit. He explained perfectly what my results were and answered all my million questions. He comforted me while going over my not-so-good prognosis and explained he would look further into my case to find a different treatment plan. He followed up with me within a few days and went over a new treatment plan. I am super grateful to have such an incredible provider and would highly recommend him to my family and friends. If I could, I would rate him 100/10!
Dr Jorgensen explained in detail what was going on and treats his patients with care and his assistance Nan was very attentive and treats her patients with care as well.
No one thinks that what seems simple, an ear infection, can turn into a long struggle that includes tinnitus, pain, and hearing loss. Dr. Jorgensen was the first care provider to get me on a treatment plan that resolved the issue. While I still have tinnitus the improvement has improved my quality of life.
He is very kind, knowledgeable and answers all my questions and concerns
Okay
The exam and discussion of the problem was very thorough.
Every thing spoken good.Two thumbs up
Jorgan Jacobson was really amazing and wonderful to help me
Goof
Tad (audiology) was GREAT! So was the nurse who filled in my chart while Dr Jacobsen was talking.. Dr Jacobsen was NOT great.. I kept voicing thoughts and concerns, and he would just respond with some general textbook knowledge about tinnitus instead of actually listening to me.. It was like speaking to a physical manifestation of web MD. I would never recommend someone to him.
No problems with the appointment.
Great
Okay
Dr. Jacobsen was wonderful!
I had 2 caregivers in the audiologist who conducted the testing and the professional who examined me and discussed with me the results of the testing. They were both excellent in providing the services.
Excellent
Great experience
Probably the best experience I ever had in a medical setting. Very impressive
Just handed me paperwork for ear hygiene
I waited an hour to see the provider. When he got in there it was very obvious he was just trying to rush me out the door. He barely listened to my issues, stood in the doorway trying to get me to leave, and while I was asking questions trying to get more information and help he brushed me off and referred me somewhere else. I told him my ears have been leaking a yellow fluid for over 4 months after a cold and he told me I was still recovering. Over 4 months later.
The numbing agent used made me feel like my throat closed up, I wonder if there is an alternative, like a numbing spray.
I literally had to interrupt him to ask questions. He was reading off a script, speaking as fast as he could, and paid zero attention to my questions. This guy shouldn't be seeing patients.
Dr. Was fantastic and explained things well. Didn't pressure me at all and was supportive
Good
His suggestions truly helped reduce my most troublesome tinnitus issues (Jorgan).
He was very kind. Clearly explained procedure, bonus was seeing my inner ear on a screen. Discussed dizziness, showed me material on causes, advised PT. Made referral. He listened and was explaining what was on the screen too. Gentle as possible, felt bad I startled with suction over ear drum. He was kind.
Dr Jacobsen was knowledgeable and had excellent bed side manner
Jorgan Jacobsen was awesome!! He took the time to hear me and propose solutions. The sinus problem has been plaguing me for so long!
Good
Very good
PA helped me understand what was happening and provided a treatment option that was reasonable
We talked more about his decision about his treatment from our last visit. Unfortunately with COVID-related smell issues if that is what Is going on with me there Is not an exact cure for this. It was something worth giving a shot and it seemed to improve my smell a little bit. I wasn't looking for a cure-all, I just wanted more explanation as to why.
Excellent.
Dr Jacobsen's care for my concerns and ensuring my understanding has been outstanding. I feel confident he used all the appropriate diagnostics to come to the conclusion he did and I also feel very well prepared to manage my condition. He helped me to understand each step we were talking and why to reach my diagnosis. He has also been very clear in treatment options, should I choose them, and how things will affect me in the long term. I really feel that he cares.
Very informative, professional, knowedgable.
Jorgan Jacobsen meet all of the above as an outstanding provider.
Good
The worst healthcare provider I have ever seen. Doesn't listen to problems and makes up ridiculous/unrelated medical reasons for your symptoms because they didn't do a good physical exam to actually find the problem.
Ear cleaning went quickly once it started.
Dr. Jorgan Jacobsen showed a lot of concern about my hearing condition.
Very professional, very knowledgeable. I know he had other patients, and I felt bad for taking up so much time, because I myself really don't like waiting, but appreciate that he spoke with me for over an hour. I have been struggling to live with some of these symptoms for the past month (and they've come and gone for many years prior), and it's not fun. I dare say it can be a nightmare. That said, I wanted to make sure that everything was covered during this visit, because it took soooo long to get in in the first place. The provider was thorough, but lacked empathy. As someone with autism, I'd like to think that it's generally ideal to keep emotion out of medical treatment, and simply stay objective. I think this should generally be true for most aspects of life. In this particular instance, I feel that philosophy is not necessarily true (lesson learned). It's been such a struggle to find answers and appropriate treatment. To know that someone actually cares, makes a big difference in the outcome, I would think, because there would be more of a drive to reach a resolution.
Very inclusive in decisions
My apt was for throat irritation after a surgery and intubation. I had a secondary issue of nasal irritation and bleeding that also increased after the surgery
Taught me information I needed to understand.
I was totally satisfied with the quality and thoroughness of the information provided. I asked questions. I understood.
I love this doctor
The PA was very nice. However, he just didn't hear my concerns. I had to tell him the same basic info repeatedly. He just didn't seem present. It was the end of the day, so he was probably tired and trying to get through his patients, but I will not go to him again. I need someone who will look me in the eyes, hear what I'm saying, and have a discussion about my care.
The PA was knowledgeable about my ruptured nasal artery and had me fixed up in no time at all. He explained everything and gave me some pointers to prevent future problems.
very competent
hreat
I feel I get very good care,
Impressed with the thoroughness and caring attitude of this provider! without being awkward. I would see again!
Dr. Jacobsen was excellent at explaining the issue. He went through every symptom both explaining and showing me each problem. He made it easy to understand and answered all of my questions. The way in which he explained the diagnosis made it easy to understand, and I left the appointment feeling like my problem had finally been properly treated after years of issues.
very good. even drew pictures.
Discussion was generally very good. With more time, we might have gotten further into the possible causes of the tinnitus, and the likelihood of its diminishing or worsening.
Jorgan took extra time to talk to me about the COVID vaccine for our daughter. He went above and beyond and was very helpful with his advice.
I had a good experience.
I really enjoyed my appointment with the PA Jorgen. He was very thorough and answered all of my questions. I did not feel rushed to be seen and he gave great treatment options.
thanks
enjoyed working with Dr. Jacobsen.
very good
Thank you
I had asked for an examination of my ears for ear wax. THERE WAS NO EAR WAX IN MY EARS. I was shown the ears as the PA made the examination. It was a relief to know, because I was not hearing well, especially in one ear. And the hearing aid was not working in that ear. Another relief to know.
I don't necessarily feel like my concerns with the treatment plan were discussed in a way that made me completely comfortable with the path forward. The message was mostly that these were the treatments that are shown to help worldwide and there wasn't a ton of sympathy for my concerns with the side effects that have caused me a lot of issues in the past.
My consultation appointment was scheduled before I left the exam room that day which made me happy.
Answered all questions and gave me excellent handouts on my condition .
Really good experience
Excellent
Jogan Jacobsen was amazingly good. He answered every question I had, was friendly and patient. Jogan explained every test as he went through the exam, both why he was doing it and what it would tell him. I would give him an eleven on a scale of 10.
Jorgan Jacobson is a very caring and kind person. He explained all that he was doing as he removed the wax from my ears. He is gentle in his work and it is a pleasure to be treated at the University of Utah Clinics as everyone is very caring and concerned for your well being. Thank you for the opportunity to participate in this survey.
very satisfied with the experience I had with everyone
He was very thorough in explaining the reasons for my issues. Because they are not issues that will be able to be treated easily and likely will be continuously affecting me for my whole life, he was very thoughtful in his explanation. I feel that he gave me ample time to process the news and very detailed information to help my understanding.
Jordan Jacobsen was excellent, very detailed of his concerns, my options and my questions and his demeanor was a comforting.
Jorgan is smart, affable, and professional. His educational materials that he curated were well-thought out and delivered. Great bedside manner.
excellent service
very well at informing me of certain things regarding my concerns and listening to what I needed to say. also very good at communicating what course I should take and understanding of how to proceed.
When Jogan finally came in to the exam room. He left the door open. VERY POWERFUL MESSAGE, "keep this short.". He quickly looked at my incisions, asked if I had questions. Here I am, already late for my next appointment. Was out wtihin four minutes. VERY DISAPPOINTED with this lack of professional service.
Dr. Jacobsen was incredible! He validated my symptoms - which is often not something I received when I have previously seen doctors for this issue. He clearly was incredibly knowledgeable on the topic, even though it's a really random and sort of uncommon diagnosis. Most importantly, he could tell when I was distressed because there is no "cure" for this and I didn't love the options there were for treating the symptom - he was empathetic and comforting towards my feelings. It was a really good overall experience - maybe one of my best - seeing a doctor for this particular issue.
he seemed to care about my issues and asked me a lot of in depth questions and gave me a plan that fit aligned with my current beliefs in medicine. I also liked that he asked me in depth questions to understand me better. He also did a procedure then and there which I really appreciated because it showed what my problem was and I didn't go in thinking I would get a good answer the first visit. everything was done at once and I appreciated it!
competent doctor
great overall experience.
I felt that he cared more about how his hair looked rather than my problem
Jorgan Jacobsen is very kind, deeply thoughtful and profoundly gentle
ill be back in 2 months
Dr. Jacobsen is my favorite & I recommend him to anyone seeking ENT assistance!
good experience
I was so pleased with his help that my sister, who possibly has the same condition scheduled an appointment to see him too!
excellent
excellent experience
the Doc was terrific! extremely knowledgeable and thoughtful. Very smart with a great bedside manner. I appreciated the way he explained my hearing challenges. great guy! great hire!
My experience was a bit mixed as I understood that I was seeing this provider for a second time (the last time was in September) and the first time I felt incredibly listened to and like the provider gave really in-depth explanations of the potential reasons why my condition was happening. So this time I was following up with it because it hadn't changed, and I had expected that they might seem to show a bit more concern. I felt like even though they did order the tests I wanted that they were not concerned. I guess I just felt a bit brushed off as I felt like it seemed like they were being prematurely optomistic.
Extremely pleasant yet extremely professional.
I was very impressed with Mr. Jacobsen's attention to detail and I was very relieved with how thorough he was. He has extraordinary communication. He helped me understand my condition completely, weighing all possibilities and arriving at a diagnosis that was understandable and made total sense to me. He made me feel very well taken care of and that my continued wellness was in fact important to him. I greatly appreciate his conduct.
Jorgan was amazing and helped me feel at ease. I was highly impressed with his skills and bedside manner.
Jorgan Jacobsen is a stellar clinician and would mark the above at 10 points. I am a clinician, and was most impressed with him. There is no question related to technical aspects of examination procedures (fiber optic examination), and he was most competent in this regard.
Jorgen Jacobsen is thorough, personable and extremely responsive
Jorgan listens and answers my sometimes repetitive questions. Really appreciate his empathy and care!
Dr. Jacobsen was very communicative and discussed all of his thoughts and concerns with me. He was very thorough and kind
The doctor answered all my questions and gave me printed material to review. While I did not have any hearing loss or anything he supported my need to understand my husbands needs who has a substantial hearing loss. I worried I might be getting one too but my fears were wrong and he was clear about my current hearing and ear issues because of allergy issues.
Jorgen Jacobsen was much more concerned and attentive to our concerns than the previous PA we saw 3 weeks prior to this follow-up.