-
Board Certification
American Board of Orthopaedic Surgery (Sub: Sports Medicine)American Board of Orthopaedic SurgeryPatient Rating
4.8 /5( out of 69 reviews )The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers.
The scale on which responses are measured is 1 to 5 with 5 being the best score.
Patient Comments
Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.
EXTERNAL SITEDr. Machen is very knowledge able and nice
EXTERNAL SITEGreat Doctor his staff are excellent
EXTERNAL SITEDr. Machen is fantastic! He explains things in medical language and then translates for us. He's great at making sure all our questions are answered and that we understand. We also appreciate that he is straight with us in reference to what is needed medically.
EXTERNAL SITEWe were actually referred to this doctor by our pediatrician. Dr. Machen was very polite and nice. He just wasn't really helpful. We went in and he said he wasn't practicing in what we needed for our kid anymore and referred us to another doctors office in Lehi. It would've been nice to know this before we came in. I had told them over the phone why we were coming in so they knew what it was about. This visit was a waste of time for us.
EXTERNAL SITEDr Machin is so kind and he really cares about his patients. I am so glad he is my done orthopedic surgeon. Everyone in his office are amazing
EXTERNAL SITEDr Machen was fabulous and his assistant Aly was amazing as well
EXTERNAL SITEHe looked annoyed when I accidently interrupt him talking to AJ. I didn't mean to upset the doctor if I did.
UTAH VALLEY OUTPATIENT CENTEREntire team felt connected, genuinely confident, supportive of each other it all felt so genuine, it made me feel very at ease. I worked for a vet office and you can tell when the staff is confident in the skills of the facility. I felt very comfortable.
UTAH VALLEY OUTPATIENT CENTERHe showed me the x-ray and explained what he saw and answered my questions. I didn't feel rushed.
EXTERNAL SITESeemed to know what he was doing. Wait time in room felt longer than normal.
EXTERNAL SITEExcellent doctor! We know we can trust him and have full confidence in his care.
EXTERNAL SITEBest in Utah! The most knowledgeable, and kind pediatric orthopedic Dr! He takes time to talk to you and is never quick to do surgery. He has helped two of my kids! I recommend him to everyone! I would never go anywhere else for orthopedic needs!
EXTERNAL SITEDr machin is ok. His staff sucks completely. Only reason I kept another appointment I'd because of his special expertise.
EXTERNAL SITEI realized that my son was not asked what questions he had about the proposed surgery before we left and it should have donned in me as the parent to offer him time to ask, but it could also be the role of the provider to ask the patient in the room what questions they might have.
UTAH VALLEY OUTPATIENT CENTERDr. Machen referred us to another doctor and helped us get an appointment set up.
UTAH VALLEY OUTPATIENT CENTERI felt rushed and unheard during out appointment. I was still asking the doctor questions when we left the room and felt like our concerns were overlooked.
UTAH VALLEY OUTPATIENT CENTERwe did not realize that after the surgery my daughter would not be able to bend her knees. Maybe this should have been obvious to us but we didn't know. Luckily we had a vehicle that could accommodate this and transporting her home.
EXTERNAL SITEDr. Machen is Amazing! We are so grateful for his expertise and willingness to help!!
EXTERNAL SITEJust a little more detail about home care do's and dont's would have been super helpful and we could've avoided additional phone calls. Also, a reminder to stop at the front desk to make a follow up appointment would have been really nice.
EXTERNAL SITEHe was great!
EXTERNAL SITEDr. Machen has taken the time to explain in detail the different treatments and procedures that have been needed. He has taken the time to answer numerous questions and has been very encouraging during the healing process of different procedures.
EXTERNAL SITEAgain, patient, kind, informative.
EXTERNAL SITEDr. Machen was absolutely amazing. He came to the hospital late at night to get my daughter in for surgery, was very informative of what was happening and what he did. He was there every step of the way after to get her fully recovered! We honestly cant thank him enough for getting our little girl back up and running!
EXTERNAL SITEWe love Dr Machen. We have been working with him for years and can't recommend him highly enough!!
UTAH VALLEY OUTPATIENT CENTERMy biggest complaint about Dr. Machen is that he doesn't seem to care to get to know his patients at all. When you're working with young adults or teenagers you could at least show a little bit of interest in what they're talking to you about. When Dr. Machen came in to our last appointment he didn't even know what he was seeing us for. He thought he just just done an initial procedure not a final one. It was like he didn't even know what to talk to us about. As a mom, I was pretty frustrated. I don't think it should be too hard to check your case notes before coming into the room. If I'm paying approximately $1,000 every office visit to see you, and had just spent $2,500+ on surgery, you could at least pretend like you care about why my kid is there. I think Dr. Machen is probably a very good surgeon, but he needs to work on his bedside manners.
UTAH VALLEY OUTPATIENT CENTERgood
UTAH VALLEY OUTPATIENT CENTERWe realized after the appointment that we just wished that risks or problems associated with having an MRI and being sedated would've been discussed by the doctor.
EXTERNAL SITEDr Machen is great. He took his time with my son and explained everything to us. He answered all our questions and gave us options.
EXTERNAL SITEThe best!
EXTERNAL SITEAt all times, I was very kind and did everything possible to make sure you understood the whole process. [TRANSLATED]
EXTERNAL SITEVery impressed with Dr. Machen. He treated my son amazing and answered any questions a 13yr old may have.
EXTERNAL SITEWe really appreciated the time Dr. Machin spent with us answering questions.
EXTERNAL SITEVery professional and caring practice. Highly recommend this practice to anyone
EXTERNAL SITEDr. Machen was considerate, caring and professional.
EXTERNAL SITEIt was a nice experience. He was courteous and professional.
EXTERNAL SITEVery good visit. The problem was outside the scope of the clinic so he scheduled a visit to Shriners Hospital and referred us to another doctor with more experience with our problem.
EXTERNAL SITEHe is a very good and knowledgeable doctor we would recommend him to anyone. He takes the time To stem and answer all your questions and concerns.. he really Ales I feel like he cares and that our child is cared for and loves and he knows what is best for Our child and how to treat him
UTAH VALLEY OUTPATIENT CENTERI believe the entire staff was pleasant, kind, caring, and Knowledgeable. They seem to work seamlessly together.
UTAH VALLEY OUTPATIENT CENTERdr. Mechem was so patient and understanding with my special-needs boy. He gave us the time we needed to calm down and be able to do the exam properly.
UTAH VALLEY OUTPATIENT CENTERI did recommend Dr. Machen to another mom!
EXTERNAL SITEDr Machen is very knowledgeable and was able to explain the issue and give us solutions. We were very grateful.
EXTERNAL SITEDr Machen explained things clearly and what was need to fix my knee. He took care of the whole process and I'm recovering quickly. I would highly recommend him and his staff.
UTAH VALLEY OUTPATIENT CENTERDr always lets me know why he is doing what he is doing and also asks if I am OK with it before he moves foward.
EXTERNAL SITEDr. Machen is so great at his job! Knowledgeable, kind, patient, great with the kids! We'll use him every time we need such expertise!
EXTERNAL SITEDr Machen is an excellent orthopedic surgeon and the best in the business. I highly recommend him!
EXTERNAL SITEExcellent, knowledgeable and kind provider! He listens and helps his patients progress towards a positive outcome and complete recovery!
External SiteMy visit was straight forward, nothing complicated.
EXTERNAL SITEWords are truly not enough to express our gratitude and appreciation for his skill and amazing orthopedic care for my daughter Aoifes 3 separate knee surgeries. He is so knowledgeable and very informative through the whole process and calming our fears and concerns prior to and post surgeries. Thank you from the bottom of our hearts!!!!!
UTAH VALLEY OUTPATIENT CENTERWe specifically chose to drive from San Diego, California to have Dr.Machen perform the procedure on our son [NAME REMOVED]. He was the original doctor who placed the rod in my son's broken femur, and because of the excellent job he did, we would not consider anyone else to do the rod removal.
UTAH VALLEY OUTPATIENT CENTERDr. Machen is always so thorough when he explains what he is going to do. He's very willing to take pictures or break down the procedure in ways we can understand. You can tell he enjoys what he does which helps with our trust in his abilities.
EXTERNAL SITEDr Machen is the best by far! He is an expert in his craft and does a great job! We love him and will never go to anyone else for pediatric orthopedics.
EXTERNAL SITEVery kind and informative. Great experience at our appointment.
EXTERNAL SITEWe love Dr Machen. We have been seeing him for over 4 years and he always answers all our questions and is extremely thorough and helpful.
EXTERNAL SITEGreat doctor.
EXTERNAL SITEHe is the absolute best pediatric orthopedic surgeon in the state of Utah. He is helping my daughter walk again.
UTAH VALLEY OUTPATIENT CENTERThe experience in the office was fine. Dr Machen was not helpful at all. We were referred to him from another Sports Med dr as the best doctor for my daughter's issues. He left us with no answers, not even plausible explanations. He looked at her back for 1 minute while she was standing to check for scoliosis, but did not address any muscluar issues or causes of the pain whatsoever. In addition, when I told him that the level of pain my daughter is in is not a lifestyle she can maintain, he stared at us with a blank face and said nothing. His bedside manor and communication has much to be desired. It was a total waste of time and money.
ORTHOPAEDICS CENTERCouldn't be happier. Great doc!
UTAH VALLEY OUTPATIENT CENTERDr.Machen and his entire staff gave exceptional care to my granddaughter to calm and assure her that all would go well with unexpected surgery even though her parents were out of town. She is only ten and this was a very emotional experience for her.
UTAH VALLEY OUTPATIENT CENTERDr Machun didn't know my son's name (the patient), wasn't prepared for the visit, walked out of the room in the middle of a conversation, was dismissive of the pain my son is in, and failed to show concern or care to my son. I recognize that other things were happening in the office that day that were time sensitive but Dr Machun didn't explain that or offer any kind of explanation to his lack of focus on my son. It was another office member who informed us of the time sensitive item and offered an apology.
EXTERNAL SITEHe was concise and thorough. He took time to explain proposed treatments and be sure we understood the time recovery will take without upsetting our child.
UTAH VALLEY OUTPATIENT CENTERJust very pleased . We didn't have insurance and the dr recommended the surgery center as a good option that we could afford very pleased
EXTERNAL SITEDr. Machen was very involved in our visit and explained well where we were at.
UTAH VALLEY OUTPATIENT CENTERDr. Machin is great!
-
Board Certification and Academic Information
Academic Departments Orthopaedics -Associate Professor (Clinical)
Board Certification American Board of Orthopaedic Surgery (Sub: Sports Medicine)American Board of Orthopaedic SurgeryEducation history
Undergraduate Majors: Physical Education, Exercise Physiology - Brigham Young University B.S. Professional Medical Medicine - Uniformed Services University of the Health Sciences M.D. Internship Fitzsimons Army Medical Center Transitional Internship Residency Orthopaedic Surgery - Walter Reed Army Medical Center Resident Fellowship Orthopaedic Surgery - The Johns Hopkins University Fellow Fellowship Pediatric Orthopaedic Surgery - University of Utah Fellow Selected Publications
Journal Article
- Pirela-Cruz MA, Machen MS, Esquivel (2008). Management of large soft-tissue wounds with negative pressure therapy-lessons learned from the war zone. Journal of hand therapy, 21(2), 196-202; quiz 203. (Read full publication)
- Davis S, Machen MS, Chang (2006). The beneficial relationship of the colocation of orthopedics and physical therapy in a deployed setting: Operation Iraqi Freedom. Military medicine, 171(3), 220-3. (Read full publication)
- Machen MS, Stevens P (2005). Should full-length standing anteroposterior radiographs replace the scanogram for measurement of limb length discrepancy?. Journal of pediatric orthopedics. Part B, 14(1), 30-7. (Read full publication)
- Blank E, Lappan C, Belmont PJ Jr, Machen MS, Ficke J, Pope R, Owens B (2011). Early analysis of the United States Army's telemedicine orthopaedic consultation program. Journal of surgical orthopaedic advances, 20(1), 50-5. (Read full publication)
(
out of
69
reviews
)