Patient Rating
Patients consistently praise McKenzie for being kind, personable, and attentive, often saying she makes them feel heard and comfortable. Many comments highlight her clear, thorough communication and education about options, risks, and follow-up care. Reviewers also commend her clinical skill, responsiveness to post‑surgical issues, and teamwork; overall feedback is overwhelmingly positive and many say they would highly recommend her.
Generated via Patient Reviews
The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers. The scale on which responses are measured is 1 to 5 with 5 being the best score.
Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.
Board Certification and Academic Information
| Academic Departments |
Surgery
-Advanced Practice Clinician |
|---|---|
| Academic Divisions |
Plastic & Reconstructive Surgery
|
Dr. Alban is the kindest, most helpful, most interested, and competent medical practitioner I have had within the UHealth system. I would recommend her to anyone.
She is wonderful and very thorough. She speaks very clearly and is very intelligent.
Very kind, she gave me all the explanation I needed. She was very patient with me. [TRANSLATED]
She was very professional and very helpful. I will definitely keep her on my list of best practices.
This provider is so knowledgeable of issues relating to this practice. I felt safe and listened to and well cared for.
Very thorough and explained well. Understood everything and good demeanor
A very nice person.
I had an excellent appointment yesterday with McKenzie, and I can't say enough good things about her. From the moment she walked in, she was polite, kind, and incredibly personable. She clearly knows her stuff and explained everything in a way that made me feel comfortable and confident. She was professional, attentive, and took great care of my leg, making sure I was well looked after the entire visit. Truth is, it's rare to come across someone who is not only great at their job but also genuinely nice while doing it. McKenzie is exactly that. I left feeling well cared for and grateful for the experience. She's a real asset, and I would absolutely be happy to see her again.
If you can be her patient, consider yourself lucky. You are in great hands with McKenzie.
She was strait up honest with me needing to take better care and taking it easy. She told me what I need to do to manage my symptoms and got me an antibiotic going. She released some fluid from my surgical site. I enjoyed chatting with the woman assistant who checked me in yesterday and did my vitals. She let me talk and share while we checked in and helped me feel at ease.
I would highly recommend McKenzie Alban as a provider. She is very gentle during procedures and is incredibly intelligent, and highly skilled.
Mckenzie has been great since the beginning of my journey leading up to surgery. She provided options and recommendations which assisted me in making crucial decisions. She communicated well with me and showed me that she cared for my well-being as a patient.
She always makes me feel like I am doing all I should do.
McKenzie is always thoughtful and caring
She was so sweet & helpful to me.
McKenzie is so kind, personable and knowledgeable. Anyone who has the opportunity to have her as a provider is lucky.
Mckenzie is a sweet and attentive human. I came in for a botox appointment and she immediately noticed a wound on my hand. Mckenzie gave me care instructions and some gauze before proceeding with my botox. She is so kind and attentive
Professional manner & extremely willing to HELP YOU get better from your medical needs. Thank You so much for "ALL" YOUR HELP!.!.!
Service was overall very good and I am happy with my time there
she was very concerning and understanding to my needs that i was really concerned about i would really let others know she is very professional
McKenzie Alban is a great health care provider and she took the time to answer all my questions and obviously cared about my wellbeing.
I was very impressed with Mckenzie. She is very professional has a great bedside manner and and made me feel very confident with her care and plan. Five stars. Would recommend her highly to any of my friends or family.
MacKenzie is wonderful and is great at her job.
Extremely personable, explained everything in a way I could then make decisions. Very professional.
Very good.
Mckenzie Alban, PAC, was professional and knowledgeable.
Great knowledge about my procedure. Presented in a clear understandable manner. Good sense of humor.
She was great!
Mckenzie was very kind and always pays close attention to detail. I appreciate her so much. Thanks as always!
McKenzie is the best! She is professional, knowledgeable and her attention to detail is extraordinary.
Professional, friendly and explained things in an understandable way
Very kind, respectful, and professional as well as knowledgeable!
McKenzie is on the ball and gives excellent care.
McKenzie is an amazing PAC! She is such a great listener, she clearly explains everything to me and is a top notch injector (Botox) I highly recommend her!
She is amazing!
She's very knowledgeable, she puts me at ease during each procedure. Very professional'
Mckenzie is so amazing! This girl can do anything from ultrasounds to removing stitches. She is so professional and competent!! I have so appreciated her kindness and compassion!!
McKenzie knows what she is doing.
McKenzie did an excellent job drawing a huge pocket of fluid from my abdomen. Along the way, she carefully performed the procedure and explained as she went. All in all, she is a very talented PA.
Mckenzie is great! She listens, and let's you speak. She doesn't over talk you. I didn't feel rushed. I would see her anytime.
Very intelligent and very professional.
Mckenzie was so sweet and kind and made me feel very comfortable. She was great!
McKenzie was knowledgeable and attentive to my concerns. She showed empathy and respect during my visits.
Hands down the best provider at the University of Utah. She is kind and very passionate about her job. I feel very fortunate she was my provider.
I do have another question about a procedure that is coming up next week.
Mckenzie was careful, and professional. She explained things so we could understand, but did not talk down to us. I appreciated the care she provided and how she explained what she was doing with my wound.
I like how she explains my condition and always offers to answer any question. To anyone concerned, I offer my best recommendation for her and extend her my best wishes for a successful future.
McKenzie is the best provider at the U. She greets everyone with a smile and is kind. Her professionalism is beyond words.
McKenzie is an amazing PAC. I feel very lucky and grateful to have her on my care team through a very difficult journey of melanoma.
I have been going to McKenzie for 2.5 years and I love her! She left the location that was close to me but I would follow her anywhere! She is kind, great at her job and cares about her patients. She spends time with me, getting to know me and what I need. I feel so comfortable in the office and I look forward to my visits. The whole team is amazing start to finish!
She listens, communicates well and cares about me
I would always put myself in McKenzie Alban's care. She is absolutely the best provider I have encountered in the surgical process I have recently experienced! I cannot thank her enough for the kind, complete care and comfort she provided!
McKenzie was great. She was very good at explaining the future plastic surgery process to me. And getting back to me with answers to my questions
Mckenzie Alban is not only very professional and knowledgeable, but easy to talk with, and I feel I can ask any question and she will have an answer for me. She is considerate and explains things very well.
McKenzie and her staff are awesome! She always takes her time and discusses all options with me. She is kind, professional and extremely gifted in her craft. I will follow her anywhere.
Terrific job
She explain to me everything. She was honest. And I trust her
She was very pleasant and thorough
McKenzie is amazing, supportive, and excellent in therapies
She's special and very deeply a caring person. Thank you McKenzie
Very helpful and caring
Very caring, and effective.
She gave me excellent care. She showed an interest in my well being and I was very satisfied with the results of the procedure.
All my appointments that included Mckenzie Alban have been very favorable, and professional. I feel at ease and can ask questions knowing that I will get answers without feeling like my situation is not important. I would definitely tell others about the help I have been given during my cancer situation.
She carried out the procedure with care, showed concern for how I was doing and responded well to my needs.
McKenzie Alban is truly professional, caring and effective manner. She is great to work with.
Outstanding professional and caregiver. She is knowledgeable and considerate. Explains what she does and cared about my feelings.
McKenzie was very good at explaining all the options and was excellent at performing the procedure. Gently touch, not rushing.
Sensitive about impact of treatment, always considerate, and extremely competent. She and Dr G are an excellent coordinated team
Provider Mckenzie Paige Alban is so thorough and detailed oriented. She does beautiful work and always educates me on the pro/cons/benefits/risks, etc. I would return to her for my medical care. Her kindness and experience are comforting.
She is kind, compassionate, attentive!
Very knowledgeable, friendly
Very helpful. Explains things very well.
McKenzie is absolutely fabulous in the care and concern she demonstrates with me. She has been very consistent with her care in every visit I have had in her office. She is very knowledgeable, competent, capable and very responsive to my needs. I am very secure in her care and I would recommend her highly.
DR. MCKENZIE WAS SO UNDERSTANDABLE, WITH HER Assessment of my situation, very kind patient. Just a wonderful human being. Thank you, doctor McKenzie.
In addition to the praise I gave the entire team in my previous statement. McKenzie Alban was a true leader of the team. She communicated clearly and completely about my ongoing care. She went far beyond the care I had anticipated for this follow up appointment. She listen to my questions and answered each completely and understandably. I would easily recommend that anyone put their care and well-being into the capable hands of McKenzie Alban.
McKenzie answered all my questions and explained things really well!
I felt truly heard on this video call with McKenzie! She listened intently, offered immediate guidance and then set up an appointment with me to see her in person. Finding excellent customer service is so rare these days; I left the call feeling like she truly heard me. She explained my medical condition so I completely understood. We need more Mckenzies in the world today!
Mckenzie Alban was very thorough at my appointment. I had to come in for some after surgery issues and she took care of them right away. I left feeling much better.
She's amazing and makes sure you understand what you as the patient needs to follow up at home.
She's very caring and explains well.
McKenzie is always available for questions when I have concerns with my wound care
McKenzie was very good at explaining all the options and was excellent at performing the procedure, she is a great and friendly communicator
Was very helpful in explaining in detail about my surgery, help put my mind at easy as I was very apprehensive about the situation
She was wonderful in explaining what was going on and what will happen moving forward
Excellent Doctor. I highly recommend her
She was very thorough and compassionate.
Mckenzie is very helpful, considerate and knowledgeable. I have a high level of trust in her and everyone at your clinic.
Very positive. She was very knowledgeable and patient.
Excellent Care and caring practitioner.
She was very professional and very nice. Explained everything very well.
McKenzie took time to really educate me about my injury and why she was making the recommendations she was. She used humor and compassion and I am so incredibly grateful that she has been my provider through this process.
McKenzie was great! Professional and I felt like I was in good hands. I will be back!
McKenzie was awesome! she was very informative and cared about my concerns and what would work best for me.
Mckenzie was very professional and sweet. Answered all my questions and didn't rush me at all. I felt well listened to and she explained things slowly and with care. She was fantastic and I appreciate her making things less scary.
She is very knowledgeable, treats me with respect . She explains everything step by step .
Mckenzie is amazing! I have complete confidence in her. She is kind and gad a great bedside manner. Gave me direct professional information throughout my visits.
Mckenzie Simpson is thoughtful and thorough. I was nervous before my appointment and both Mckenzie and the MA helped me feel very comfortable. I felt like I was heard and seen and Mckenzie is very knowledgeable, kind, and helpful.
MY CARE IN MY RECOVERY OF MY SURGERY BY MCKENZIE SIMPSON HAS BEEN ABSOLUTELY FANTASTIC!!!
She is so knowledgeable and kind and takes the time to know that you understand her. Shes the best!!!!
McKenzie is extremely good at what she does, highly recommend her.
She is highly knowledgeable and is a great communicator. Mckenzie really cares about her patients!
Shes awesome. She answered my questions and took care of me.
McKenzie is amazing with her patients. She makes you feel at ease right from the beginning
Very nice and caring explanation was great
She has a very robotic way of approaching her patients, however, I saw an improvement over the pervious visit I had with her.
Mckenzie, was very professional, confident and caring.
McKenzie is an invaluable asset to the Plastic Surgery department. She put me at ease and was easy to talk with when I was attempting to decide between 2 options. She was very accessible.
As already stated, Mckenzie was very personable and helped make us feel relaxed and open to asking and answering questions. She explained things in understandable terms and examples.
McKenzie was awesome, she explained everything she was doing and was patient
Mckenzie is the best!! So sweet and such an amazing Physician, recommend 100% !!
Shes awesome at literally everything!
Ms. Simpson is excellent! Likable, knowledgeable, courteous, efficient, and any other positive adjectives. She acted like she had all the time in the world for me. She explains things well, and my procedure was a very positive experience. Could not be happier with her.
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A great experience as usual!
I adore and respect her beyond words! Her and Doctor Hobson have made me feel my concerns and worries are validated and heard. I am so grateful for her and all she does for me and my health.
Very respectful, detailed and friendly.
McKenzie was truthful about the possibility of scaring, but was skilled enough to leave no scaring on my lips and very little on my back. She took extra time to make sure the job was done well and is very skilled. I will definitely recommend her to anyone in need of plastic surgery.
McKenzie explained the time it would take to fully recover and what to expect during that process.
She was very knowledgeable, kind and thorough
Very caring demeanor, helped me feel better about my progress
She is very attentive and makes sure to answer all of your questions in great detail! She is very thorough during follow up appointments and really listens to your concerns. I would highly recommend her!
She is kind and caring and makes you feel important
Professional
Everything was discussed in regard to reduction surgery to where there were no questions.
Everything was discussed in regard to reduction surgery to where there were no questions.
Really liked her
McKensie was amazing! Very gentle and caring and concerned
They very respectful and communicated very clearly
I thought McKenzie Simpson did an outstanding job. She explained things thoroughly, and expertly performed the procedures.
I always recommend McKenzie to everyone. She's one of the best for sure.
My PA was incredible. I got emotional in my appointment and she not only comforted me, but also was able to understand where my emotions were coming from.