(
out of
283
reviews
)
Specialties
Patient Rating
4.9
/5
( out of
283 reviews
)
The patient rating score is an average of all responses on our patient experience survey. The rating averages scores for all questions about care from our providers. The scale on which responses are measured is 1 to 5 with 5 being the best score.
Patient comments are gathered from our patient experience survey and displayed in their entirety. For the convenience of our visitors, some patient comments have been translated from their original language into English while preserving their original meaning as accurately as possible. Patients are de-identified for confidentiality and patient privacy.
Board Certification and Academic Information
| Academic Departments |
Otolaryngology: Head & Neck Surgery
-Midlevel |
|---|
Hearing challenges?' This is the guy you want to work with.
Very kind and helpful.
Tad is invested in his patients. He works patiently to help new hearing aid users get used to the new devices.
Dr. Bergen loves his job and it shows in the way he cares for his patients.
I still have ringing that was not answered My friend has an appointment on Wednesday, he also has the same problem hopefully we can address the problem then
He is very personable and very helpful as to what to do to take care of and service my hearing aids. I appreciated being able to have an appointment right away so as not to interrupt my hearing ability.
Tad was friendly and helpful. He is very knowedgeable, and I liked the way he explained the process as we progressed through the hearing test.
Honest Telling me what was wrong and why and options on making it better . With out trying to set up more test or suggestions top of is what's best went over my needs and plans for next few years then grave options . He is a grate addition to your group of caregivers
Tad Bergen is an excellent health care professional! He is knowledgeable, thorough, kind, and perceptive.
Great audiologist who loves to help his patients.
Explaining everything to you in a way you understand, good sense of humor
Extremely helpful in understanding the type of hearing loss I have. In which than what would be the best type of hearing aids to work with my hearing loss. All the while finding what would be the most reasonable price friendly hearing aids for me.
Tad Bergen is the best.
knowledgeable and experienced in caring for patients with hearing impairment.
Following up on my hearing aid needs
The best Audiologist that I have seen for my hearing problems.
He is amazing to work with
I hoped he was have been more friendly and Van personable.
Excellent technical and social skills. He has a genuine interest in helping patients.
He is friendly. Always willing to listen and help figure out what is best and or needed.
I really liked him and am glad he is my provider. Communicates well, through in his practice and follow up.
Didn't meet with Tad
Top shelf caregiver!
Dr Tad Bergen is a pleasure to work with about my hearing needs. He explained the test and equipment with efficiency. He has great bedside manners and he is funny. He interacts pleasantly with the receptionist and other staff. I recommend him to everyone who expresses a need for hearing aids and tests.
RESPECT!
He was amazing taking the time I needed to correct my hearing problem
Tad was amazing. Friendly and knowledgeable. Cool guy
Good people person
He was aware of what I had received previously and verified what progress I had made. He asked to know if I had any questions about the use of my hearing aids and answered patientlyhow to resolve my concerns. He has a happy disposition and exhibits confidence in his ability to treat me competently.
All I can say is Thank You he has gone out of his way to accommodate my needs
Tad Bergen is very professional and yet personable. He adjusted my hearing aids to correct the problem with them coming out of my ears.
Dr. Tad Shelby Bergen was very kind and warm as a person. He made me feel respected and I trusted him to provide the best possible care.
Tad was great through the whole process.
Dr Tad listen and respond accordingly.
Tad is a very capable and caring audiologist. I am very satisfied with his care.
He was very kind and respectful and explained the study to me very well. [TRANSLATED]
I have already recommended Dr Shelby to a former coworker.
Knowledgeable and fast.
Excellent at taking care of and explaing hearing situation and options.
Keep up the good work Dr, good luck Saturday with your cougs
Tad knows his stuff and I feel very confident in his testing abilities.
We really enjoyed getting to know Tad Bergen. He and his associates treated us with the upmost respect and kindness. Their professionalism was remarkable.
I really appreciated the courtesy I was shown by Dr. Tad Bergen and his assistant, and the care I got was so kind and thoughtful.
Friendly, kind, and clearly an expert at his profession.
Dr. Bergen was very professional. He was on time. Very efficient. He took the time to communicate each process. I would highly recommend Sr. Bergen.
Tad is very caring and wants to be sure you get there best care! I appreciated all the efforts he made getting my hearing aids replaced!
I actually just saw Amber. She replace a wire on my hearing and fixed the problem I was having. She was great!
Tad was amazing throughout the entire process to help me understand my options for improved hearing. He is a great communicator and very knowledgeable in his expertise. Highly recommend!
He explained procedures very clearly and gave excellent feedback.
He is a wonderful provider. Very professional and attentive.
Dr. Tad Bergen is very capable, awesomely knowledgeable and very understanding. He has a mannerism that puts you at ease immediately. He makes you feel like he's your friend.
Tad is awesome! He worked me into his busy schedule and took care of my issue quickly.
He's great explaining everything to me
Dr. Bergen is very attentive to my needs and explains the situation and what is going on with my hearing. I would recommend Dr. Bergen to anyone looking for a great audiologist.
On the most recent visit I didn't see Dr. Bergen so my ratings are based on my last in person visit with him.
He was very efficient and competent and did his best to make me comfortable. He was very good at explaining what was happening and what I needed to do during the process the results were unexpectedly worse than I anticipated and he was kind and compassionate when I responded a little emotionally.
was committed to solving my problems and explaining how to proceed.
Although I did not deal with Tad Bergen on my most recent visit, I must commend him for creating an environment that allows everyone to deliver such great service. I know from experience that he leads by example.
Tad Bergen is an outstanding audiologist who knows well testing, but also his professional, knowledgeable, caring, and friendly approach to his clients puts us at ease. We trust him. He fit my husband and me with hearing aids, taking the time to teach and verify that we absorbed the information necessary to be successful. We highly recommend Tad to help meet needs within his specialty in a way to bring a smile on your face!
He was very good at explaining everything he was doing. He made me feel comfortable and did a great good job
he was wonderful
Tad is very good at what he does, he cares about you and makes you feel important and wants to resolve your problem.
Tad was very helpful in explaining my hearing loss and potential resolutions. He is very personal and kind.
Extremely competent, hard working and caring
Tad welcomed me and my wife as scheduled with friendly information about the process of obtaining hearing aids for me. He explained the need to determine the measurement of the degree of hearing loss digitally and recommended a type of hearing aid that would meet my needs. On the second visit he showed me how to place a hearing aid behind and in both ears. He then tested my ability to her my wife's soft voice from a distance as well as background voices in the lobby. On the follow up visit he checked the hearing aid for removal of ear wax and emphasized the need to clean the end of it properly. He was happy with my progress and suggested that I return in a year to evaluate the condition of the hearing aids. He also said that I could ask for an appointment any time to solve any problem that may arise. He worked patiently, efficiently and thoroughly with me and established a process that enabled me to hear much better and to use and recharge the hearing aids as needed.
I like him.
Tad knew exactly what to do to help me hear better.
Great
So easy to work with and very professional and caring!
Great care provided.
I saw the gal at the desk and she helped me.
Very thoughtful. Explains things well. Easy to talk to and with.
Did a good job
Tad is a professional AUD who thoroughly knows his job and discusses options and choices clearly. He asked for my wife to enable me to hear her voice clearly and to assist me in placing the hearing aids in properly. Tad will see me again in 3 weeks to check that everything is working properly. He is friendly and efficient.
Already stated how professional and helpful and knowledgeable he is.
Tad is knowledgeable, professional, and takes the time to care for his patients.
Dr. Bergen is pleasant and professional and always helpful and concerned .
Thanks to Tad and Amber !
Tad is great, very personable and interested in making things better for you as a patient.
Dr. Bergen is a very caring audiologist. Looks out for the interest and good health of his patients. I recommend him highly.
Very knowledgeable
Wish I could have seen Tad!
Very smart
Very good at evaluating my hearing.
I appreciate that my appt is always on time. Tad always tells me what he is doing, why, and shows me how to best use my hearing ap.
Great job.
Personable and skilled staff. They are good listeners to patient concerns and respond with appropriate care.
Only concern re Time and mileage on corrective issues of Aids!
He knows what he is doing explains and listens and helps with the many questions that I had despite having a very demanding and busy practice.
Took time, and helped as much as I needed
Tad is a great audiologist!
Dr. Bergen was very professional. He deserves highest ratings in all the categories listed.
Understood my condition which brought peace to me.
Very nice, explained the whole situation in a way that I could understand.
Relatively recent professional accreditation!
It was a very pleasant experience
Great job.
Excellent care!
Dr. Bergen is awesome! I really appreciate his knowledge and professionalism. His listens and pays attention to what you are saying. Very kind person. I would recommend Dr. Bergen to anyone looking for an audiologist.
Dr.Bergen is excellent in listening and explaining everything to do with my care.
Tad Bergen is very nice and knows what he is doing. I am happy with my hearing care.
Very professional and helpful!
He was skilled in his profession and administered the tests in an efficient manner.
HE IS VERY GOOD AT WHAT HE DOES
Tad iOS a wonderful addition to the Farmington staff.
He was excellent to work with in getting hearing aids
He was excellent!
Tad is very knowledgeable and explains everything so well
Very polite and attentive when solving my problem
Dr. Bergen is great. Knowledgeable and personable.
HE is very caring and has exceptional patient-carubng skills. He's excellent on the technical side too
Tad is terrific - knowledgeable and patient.
I definitely have the right person helping me.
Professional and clear
I feel so much more confident about my care and treatment at U of U Audiology, and Dr. Bergen specifically. I have been to a private practice elsewhere and and I am so much more happy about the results of my experience with Dr. Bergen.
Dr Bergen is the best audiologist I have ever worked with. Thank you!
Very helpful, and kind.
Dr. Bergen is a very capable hearing doctor-Audiologist! I have recommended him to some friends! He is very nice!
He's a great part of your team
Tad Bergen saw me very promptly, answered all my questions, tested my hearing aids to make sure they were working well, adjusted the balance for me, and was very supportive and caring. The first time I met with him, I had discovered I had colon cancer just an hour before. I received a call from Huntsman while in his office. He has been incredibly supportive and caring, adjusting my appointments for my cancer surgery and hospitalizations. I highly recommend him!
Dr Bergen is an excellent audiologist. He connected with my daughter and made my her feel right at ease. Before he began the testing he made sure that she understood what was going to happen. Throughout the testing he told jokes and made sure she was comfortable. Dr Bergen is a great Audiologist. He cares about his patients and went out of his way to make sure the test results were forwarded to the Dr that needed them. He explained the results to us and even walked us out afterwards. We couldn't have asked for better care.
Highly recommend.
Dr. Bergen listens to my concerns, checks my equipment (hearing aids) ,explains everything understandably, and is always cheerful and encouraging.
Ted Bergen is very knowledgeable about audiology. He has extremely good interpersonal skills and relates well with the patient. He certainly takes his time in providing much needed service to my hearing problems. Highly recommended.
Tad is very thorough, professional and truly listens to your questions and concerns. Very patient. He was also very responsive to my emails, answering promptly.
A most caring doctor. I'm fortunate to be his patient.
Tad is an excellent audiologist. His knowledge and experience are evident in the way he seeks to optimize the effectiveness of the hearing aids. He really goes the extra mile to be sure the patient is well cared for and that he has explained things completely. He gives realistic advice on what to expect in using hearing aids, so that the patient does not misunderstand or have unrealistic expectations. He is very personable and does his best to help his patients.
I was very pleased with the time he spent with me and his efforts to help with my hearing problems.
Great job.
Dr. Bergen was very kind and listened to all of my questions. He took the time to explain each part of the test and the results.
Tad Bergen is a very kind and personable, provider. He spent time listening to my hearing loss timeline, testing my hearing, and advising me on the best hearing aids for my insurance. He also made an extra effort to fit me in on a busy day, so that I have my hearing aids before my fist cancer appt at Huntsman. He's very professional and yet put me right at ease.
Tad was very helpful
He answered all my questions. Friendly.
Dr. Bergen was right on time. He was very compassionate as I got a call from Huntsman during my appt. I had been informed I had cancer an hour before my appt. He confirmed my hearing loss and was excited to help me find a device that would correct my hearing. I was very impressed with him during my 2 previous appts and look forward to having my hearing aids next week.
Very considerate in every way. Explained things clearly so there could be no misunderstanding. Would go to him and recommend to any one I know who is having hearing problems. Thank you.
Tad had a keen interest in making sure that the hearing aids were exactly what I needed. He took time to ask questions, make adjustments, test how well they worked for me, made additional adjustments, demonstrated how to control the volume with my phone, and addressed every concern I had. He is really dedicated to ensuring that I understood what to expect, how to work with them, and then scheduled a follow-up appointment for two weeks to see how things go. Tad is the ultimate in audiologists; dedicated, knowledgeable, and devoted to the best in service.
Tad Bergen provides professional yet friendly audiology services. He is a joy to work with on my hearing issues. Five stars!
He was very patient and tried his best to help me to understand the testing process
Dr. Bergen, wanted me to feel comfortable about wearing hearing aids and the importance of them. Very personable I like that inna doctor. A very good experience.
He was great, very helpful and answered all of my questions
I have a good experience every time I visit Tad. Highly recommended.
Very helpful, and informative.
I was going to a lower priced store but I'm grateful my ENT recommended tad. The testing was Amazing and with the temporary hearing aids I could hear so well and they are comfortable and stay in my ears, when In remove my oxygen
Tad is a great audiologist. I would recommend him to anyone that needed hearing checkups and or hearing aids!
Tad was extremely helpful and explained everything he was doing and how it would help. His passion for his job showed in every area. I would be very happy to reccomend him to anyone
Tad listens to me and always seems to care and takes good care of my ears.
He is really personable and I felt confident in the visit and results I came away with
Tad came highly recommended, and I will pass on the same recommendation. He was very knowledgeable and made things easy to understand. He made sure to answer all my questions (which there were many), and made me feel comfortable. I'm thrilled that I can hear better with my new hearing aids. The previous aids (which I purchased elsewhere) were very uncomfortable and I hated wearing them. I'm surprised what a difference these have been! Tad is very personable and made the process so much easier and nicer than I expected. The U is lucky to have him!
Tad was warm, thorough, patient and informative. Really helpful. Thank you.
Dr. Bergen was excellent. I had several questions which he patiently answered. He explained the pros and cons of different types of hearing aids, what colors would be best.
Took the time to perform all needed tests to make a very professional diagnosis. Met all my expectations and then some. Would refer to everyone I know. Best audiologist I have ever had.
Tad has been a dream to work with throughout my hearing aid journey. He clearly explained what I needed, and what would be the best for me, without pressuring me to purchase more expensive items. He's been extremely helpful in fitting my hearing aids, and even helped me with phone settings to better play audio from my phone, to my hearing aids better.
I found Dr. Bergen to be very competent, compassionate, and a great listener as well as good at explaining everything to me!
Dr Tad is great, learned a lot about my hearing.
Dr Bergen is a true professional with a caring and friendly manner. We feel he informs us of all options and any new technology available. We highly recommend him for any audiology needs.
Dr. Bergen is an outstanding doctor. He takes the time to really listen to patients and doesn't treat us like 15 minute co-pays. I really don't have any negatives to mention. He is doing a great job and I hope he continues to do so far a very long time.
Great service and explains everything in detail. I am very happy with the service he has provided.
Tad Bergen is easy to get an appointment with and always listens to me about any hearing difficulties I may be experiencing and then adjust my hearing aids as needed.
Tad is so easy to work with and so competent and expert at what he does. He is a breath of fresh air.
EXCELLENT CARE. HE IS VERY SKILLED AND KNOWLEDGEABLE.
Tad is a great guy. Very helpful so I could make good choices. He explained everything in a manner I could hear and understand.
He was great! He listened and solved the problem with the left hearing aid I have had the whole time, just because he listened not assumed he knew I had to not know what i was talking about.
I was very nervous. He was calm and very helpful in finding why my hearing was failing. Tad explained things very well. And he was kind and patient
I trust him. Obvious to me that he is very knowledgeable. Made me feel comfortable.
Took the time and answered all questions.
Felt like a friend caring.
There was no nurse or assistant but this survey instrument did not have a n/a option
Provider was very nice and explained things well.
Knowledgeable, friendly, made you feel at ease
He was very personable and nice and wanted to make certain I was happy with my hearing aids.
I previously stated that I think Tad Bergen is a great doctor. Each time we have met, he has explained, very well, how he thinks I am doing and he makes sure I feel confident about everything.
He knows what he is doing and was efficient and treated me very nicely.
Excellent provider.
He answers all my questions and fixes all the problems I might be having with my aids.
Dr. Bergen is outstanding in every respect!!
Tad Bergen was very friendly and helpful.
Very educational. I was very at ease and satisfied after the ear appointment.
I am willing to drive over 30 miles to have him as my provider because he is exceptional.
Very knowledgeable and explained why I was having my problem and solved it.
He is very friendly, knowledgeable and caring.
He always listens to whatever difficulty I am having with my hearing aides and has solutions.
Nice person but he started my appt late. Seems good at what he does. On the last part of this question (Including you in decisions...) that's not really relevant to this part. There was only one decision -- to NOT go through the audiology test -- and that was denied. He said it's "mandatory" before ENT will see a patient.
Very knowledgeable
What I already said was intended to refer to this audiologist, to wit: he was personable, knowledgeable, and willing to discuss technical aspects of the testing he performed, while still maintaining a professional demeanor.
very good
Tad is great. Takes care of things quickly and efficiently.
Tad Bergen was excellent to work with. He took the time to make sure my hearing aids were set at their best performance, and they work great! I can hear sounds that I havent heard in years. Tad was confident, caring and knowledgeable which put me at ease, and he took the time to answer all of my questions. I knew he genuinely cared about my hearing needs. Thank you Tad.
My experience with Tad Bergen was everything I hoped for. He is thorough and attentive to my concerns.
Its a new experience with new professionals and new equipment. I can hear clearly so much better!
Tad is unprofessional and quite the egotist. I did not appreciate the comments about my results. He was condescending and rude. He needs additional patient care and sensitivity training.
He was awesome
Best experience ever!! He is amazing!!
Tad makes hearing aids work! His skill is the difference between success with hearing aids and discouragement and failure.
Extremely thorough and spent extra time resolving hearing aid Bluetooth connectivity issue
I felt like Tad explained what he needed from me, and I appreciated his patience with me.
The visit with Tad was very helpful to remedy my hearing problem
Doctor Bergen has always made time to address any concerns I have had. He is very professional and friendly.
Tad put me at ease, explained all the procedures very well, and efficiently conducted my hearing test.
He is friendly, kind and caring. He knows his products. He senses what will fit you and educated you appropriately.
Es atento y explicito
Easy to understand & had a caring, concerned & helpful manner.
Excellent