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Summer Administrative Internships at University of Utah Health

Community Engagement

Community Engagement heightens system-wide coordination of activities aligned with our mission, social determinants of health, health equity, and our community health needs assessment. We aim to make meaningful and measurable contributions to the communities we serve with our limited resources.

Preceptor

RyLee Curtis, MPP

Director, Community Engagement

Rylee.curtis@utah.edu
801-706-7831

RyLee Curtis is a Utah native. She graduated with a dual degree in Communications and Political Science from the University of Utah, where she also received her master’s degree in Public Policy. She worked on Medicaid policy in Utah for many years before joining University of Utah Health as the Director of Community Engagement. In this role, she leads University Hospital’s Healthcare Anchor Institution work and engages with community-based organizations to address social determinants of health. Curtis believes in the power of building partnerships on the University of Utah campus, in Salt Lake Valley and across the state of Utah.

Decision Support

Decision Support provides operational leaders, clinicians, and staff with data analytics, presented to enhance U of U Health Care data knowledge. Decision support also provides assistance with requests related to VDO, hospital finance, service line reporting, clinical dashboards, statistical analytics, predictive analytics, etc.

Examples of past interns' work include the following:

  • Equity of Care: Race and Ethnicity Data Capture
  • Optum Referral Workplace

Preceptor

Photograph of Candice Crawford

Candice Crawford

Senior Decision Support Director

candice.crawford@hsc.utah.edu
801-587-6739

Candice is a reliable and results-oriented procurement and business management professional with over 20 years of experience. She is a proven leader with success in managing 8–10 procurement professionals who promote a productive climate. She confidently motivates and coaches employees to meet high performance standards. She is focused on supporting rapid revenue growth and expansion by effectively overseeing negotiations and vendor relationships.

Huntsman Cancer Hospital

Huntsman Cancer Institute at the University of Utah is a nationally-recognized research center and treatment hospital in Salt Lake City. Huntsman Cancer Institute serves patients with all types of cancer who come from throughout the Mountain West, including Utah and parts of Idaho, Montana, Nevada, and Wyoming. We provide patient and family housing relocation.

Preceptor

Donald F. Milligan, MBA

Huntsman Cancer Institute Hospital Executive Director at Huntsman Cancer Institute

donald.milligan@hsc.utah.edu
801-585-6272

Donald F. Milligan serves as executive director of the cancer hospital at Huntsman Cancer Institute, the only National Cancer Institute-designated comprehensive cancer center in the five-state Mountain West. This state-of-the-art, freestanding specialty hospital houses cancer care services for the University of Utah Health system.

Milligan is the senior administrator over clinical cancer programs. He provides oversight of operational aspects of the cancer hospital, including leadership of the programming and design planning for a major expansion, the Kathryn F. Kirk Center for Comprehensive Cancer Care and Women’s Cancers.

Huntsman Mental Health Institute

Huntsman Mental Health Institute (previously the University Neuropsychiatric Institute) works to eliminate mental health stigma, revolutionize patient outcomes, inspire hope, and bring healing to people and populations in need. Our researchers and competitive general psychiatry and triple-board residency programs bring a high standard of mental health treatment to Utah. Our clinical services include a full continuum of care including hospital treatment, tele-psychiatry, substance use and addiction recovery, child and teen programs, adult and geriatric programs, suicide prevention and crisis services, and therapy and medication management services.

Examples of past interns' work include the following:

  • Patient and Family Housing Relocation
  • Human Rights Accreditation
  • Crisis Care Center development
  • Community Crisis Intervention and Support Services development 
  • Strategic Planning
  • quality initiatives

Preceptor

Dave Eldredge MSW, LCSW

Senior Director, Clinical Operations

David.Eldredge@hsc.utah.edu 
801-583-2500

Eldredge is a 6th generation resident of Salt Lake City. He received a Bachelor of Sciences in Sociology, Psychology, and Criminology Certification from the U of U and a Master of Social Work from Brigham Young University. Eldredge has contributed to local health care the past 28+ years in both public and commercial realms–including 23 years of healthcare administration. As a leader, Eldredge fulfills his responsibility to those we serve and include a vast base of stakeholders. He aspires to maintain humility, integrity, wisdom, competency, a strong moral compass, compassion, continuous quality improvement, and mutual respect as a foundation.

In his free time, Eldredge enjoys spending time with family, friends, cooking, the outdoors, mountain biking, road cycling, and motocross.

Information Communication Technology

Information Communication Technology plans and implements administrative activities, and manages all hospital-related IT projects. Their responsibilities include interpreting policies and providing advice on IT integration and services.

Examples of past interns' work include the following:

  • Digital health transformation
  • MyChart messaging (i.e. deployed a sustainable model for patient communications to support provider resilience and patient experience)

Preceptor

Donna M. Roach, CHCIO, FCHIME, FHIMSS (She/Her)

Chief Information Officer

donna.roach@hsc.utah.edu
801-587-1286

Donna Roach is a senior information technology executive with extensive experience in managing IT organizations of varying size and complexity in the health care field, while balancing the needs of the hospital, physicians, and clinicians in order to create an environment for health care quality and efficiency. Roach is a skilled contract negotiator who utilizes customer/vendor alliances to accomplish goals. She also exhibits a track record of automating health care processes requires the ability to change the way organizations work.

Her strategic vision is to understand the internal strengths and weaknesses as well as the external opportunities and threats a health care organization faces when formulating an IT strategic plan.

Neilson Rehabilitation Hospital

The Craig H. Neilsen Rehabilitation Hospital blends hospitality with state-of-the-art care and innovation. As the preeminent destination for patients recovering from life-altering injuries and conditions, the hospital focuses on preserving, enhancing, and restoring function through the dedicated work of our therapy, nursing, and medical teams.

Preceptor

Bart B. Adams

Executive Director of University of Utah Health's Orthopaedic Center and the Craig H. Neilsen Rehabilitation Hospital

bart.adams@hsc.utah.edu
801-587-1836

Bart is the executive director of University of Utah Health's Orthopaedic Center and the Craig H. Neilsen Rehabilitation Hospital. He directs all the operational activities at these facilities and the orthopedic and rehabilitation service lines at University of Utah Health. In this capacity, he works collaboratively with the executive team of the hospitals and clinics and the departments of Orthopaedics and Physical Medicine and Rehabilitation in achieving and aligning initiatives that advance care at University of Utah Health.

Bart has held several hospital management positions, compiling more than 35 years of management experience in health care that stemmed from clinical positions in laboratory medicine.

Bart received his bachelor's of science from Brigham Young University and his MBA from Indiana University.

Revenue Cycle Support Services

Revenue Cycle Support Services is the backbone of Utah’s financial system. Its responsibilities range from insurance prior authorizations to processing billions of dollars in claims and payments. Revenue cycle encompasses patient access, revenue integrity, accounts receivables, quality assurance and culture/system integrity.

Preceptor

Photograph of Kathy Delis

Kathy Delis

System Director

kathy.delis@hsc.utah.edu 
801-587-6760

I am honored and proud of my 35-year-long work at University of Utah Heath. Throughout my tenure, I have served in various roles within the revenue cycle, leading to my current position of System Director of Revenue Cycle Support Services. I am passionate about serving our patients and community, building strong relationships, and fostering a culture of trust, hard work, and fun within my department. I strongly believe that strategic vision and surrounding myself with talented individuals is key to our collective success.

On a personal level, I am a native of Utah and appreciate everything our beautiful state has to offer. My family, including my amazing grandchildren, is everything to me. I love music, traveling, and exploring the great outdoors.

Supply Chain

University of Utah Health Supply Chain is dedicated to providing high quality health care at an affordable cost. To achieve this goal, the supply chain department relies on strong supplier partnerships along with supplier adherence to our policies and procedures.

Preceptor

Photograph of Brian Pollick

Brian Pollick

Administrative Director of Supply Chain Management

brian.pollick@hsc.utah.edu 
801-587-6710

Brian Pollick has over 38 years of experience within the health care supply chain industry. He joined University of Utah Health in 2014 as the Administrative Director of Supply Chain Management. Brian is laser-focused on developing and implementing operational enhancements around automated inventory management, executing supply savings strategies through his Value Analysis and Contracting teams, and centered on optimizing a clinically integrated SC program. Before joining the University, he served as the Assistant Vice President of Supply Chain for IASIS Healthcare in Franklin, Tennessee. Brian started his career in 1985 working for HCA St. Mark’s Hospital in several Supply Chain capacities. He has been fortunate to work his entire career based out of Salt Lake City, Utah.  

System Planning

The System Planning Department is a collaboration between the Space Planning, Strategic Integration, and Operational Project Management teams.

System planning coordinates people, processes, and proactive planning across the organization to support all aspects of U of U Health operations. Reporting to the chief operating officer, system planning provides a focal point for planning ideas that percolate throughout the organization. We then evaluate ongoing and future efforts to sustain inpatient, ambulatory, surgical, ​​​​support services, and beyond.​

Preceptor

Photograph of Ischa Jensen

Ischa Jensen

Associate Executive Director of System Planning At University of Utah Health

ischa.jensen@hsc.utah.edu 
801-585-1321

Born and raised in Las Vegas, Nevada, Ischa moved to Utah in 2011 to begin her work with University of Utah Health. Her experience includes revenue cycle, project management, health system operations, space planning, and strategic integration. As the inaugural leader of the University of Utah Health System Planning Office, Ischa is focused on developing and supporting master planning efforts to align the complicated and individualistic nature of health care operational practice. Her specific oversight includes the Operational Project Management Office, Space Planning, U of U Health Operational Plan, Capacity and Financial Action Planning, new West Valley Health site, and hospital-based School of Medicine relocation efforts.

System Quality

System Quality falls under the umbrella of patient safety, accreditation, infection prevention, and value engineering. The system quality team is a multi-functional team that helps the University of Utah Health system achieve high rankings in Vizient Quality and Accountability Rankings.

Preceptor

Photograph of Sandi Gulbransen

Sandi Gulbransen

Chief Quality Officer at University of Utah Health

sandi.gulbransen@hsc.utah.edu 
801-587-6649

Sandi Gulbransen currently leads system-wide efforts focused on delivering high value clinical care to our patients and community. She and her team provide strategy and support to align value work with system priories, national quality programs, and benchmarks for hospitals, clinics, and providers. In her previous roles, Sandi led the System Quality team and co-founded the Value Engineering program at University of Utah Health. Since she joined U o f U Health, she and her teams of quality improvement, patient safety, infection prevention, accreditation, and engineering professionals have improved the quality, safety and efficiency across the continuum of care. The value initiatives conducted to date have led to significant improvements in clinical quality and outcomes as well as resulting in multi-year bottom line savings to the organization.