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Mission & Vision for Transgender Health

Our Transgender Health Program at University of Utah Health is committed to providing comprehensive, compassionate, evidence-based care for gender diverse individuals in a supportive, affirming environment. We are a patient-centric, multidisciplinary gender health program for all gender journeys across the lifespan.

Our Values

  • Coordinated Care: We will provide coordinated care through patient navigation and provider communication on all aspects of care.
  • Research: We will engage in research to advance knowledge and well-being for the care of gender diverse individuals.
  • Education: We seek to educate providers, trainees, and the public on the needs and health of gender diverse individuals.

Our program is in accordance to the recommendations of numerous professional organizations including (but not limited to):

Meet Our Leadership

Our leadership team represents the primary medical specialty areas involved in the care of gender diverse patients. This ensures cross-program collaboration to support our mission and vision.

Administration

Outreach Network and Development Specialist: Ariel Malan (she/her), MHAleads the program's strategy development, coordinates community outreach and manages the development of university-wide learning programs on the topic of transgender health and gender diversity.

Operations Manager: Nicholas Snow, DNP

Clinical Leadership

Transgender Health Program Advisory Board: This group of patients and family members of patients meet quarterly to develop program improvements.

Program Milestones

    • Established the Transgender Health Program
    • Launched our patient-facing website
    • Interviewed other academic medical center gender health programs to determine best practices to build operational and programmatic structure

    • Worked with our first vaginoplasty patient

    • Hired our first administrative positions: program coordinator and patient navigator

    • Created a central referral workqueue to streamline internal referrals from University providers to the Program

    • Created database management to better track Program patients, demographics, and volumes

    • Launched student facing page and social media platforms

    • Began building active relationships with community partners

    • Launched patient education seminar series

    • Worked with out first phalloplasty patient

    • Launched patient reported outcome tools

    • Hosted the first annual conference on LGBTQ+ health topics

    • Created development plan to identify grant and foundation funding for Program expenses

    • Created patient and family advisory board

    • Initiated SOGI data collection project 

    • Main Hospital earned HRC Healthcare Equality Index

    • Created comprehensive intake questionnaires for patients seeking surgery services

    • Hosted a state-wide free COVID testing day for Utah’s LGBTQ+ communities, reaching over 150 individuals

    • Partnered with Genderbands to offer a reduced price top surgery annually

    • Created gender-Affirming Surgery Fellowship

    • Developed surgical pathways for unsheltered communities through Fourth Street Clinic partnership

    • Approved gender inclusive signage for single stall facilities

    • Out of pocket cost estimates for gender-affirming services became available through MyChart Estimate tool

    • Conducted an education needs assessment of referring providers on knowledge of transgender health

    • All five inpatient facilities earned Human Rights Campaign Healthcare Equality Index designation

    • Awarded Business of the Year award through the American Physical Therapy Association

    • Adolescent Medicine clinic was honored at the Utah Human Rights Campaign annual event

    • Awarded Interprofessional Education Team Award from the Academy of Health Science Educators

    • Hosted the first hybrid offering of Mountain West Transforming Care Conference

    • Implemented Sexual Orientation and Gender Identity (SOGI) pilot at two community clinic locations to determine system wide rollout plans

    • Launched the We Ask Because We Care campaign to explain why we collect demographic information of all patients including sexual orientation and gender identity

    • Created widely accessible online learning modules for staff and providers on Best Practices for Culturally Competent Care of Transgender Individuals

    • Began “one stop shop” operations hub where Patient Coordinators can schedule most services

    • Launched LGBTQIA+ Project ECHO series as a continuing education resource to providers

    • Launched the Heal at Home program to support vaginoplasty patients

    • Hired a social worker

    • Conducted a market share analysis to shed light on future gender-affirming care demand in Utah and the Mountain West

    • Presented ten presentations at WPATH 2024

    • Patient education videos now accessible in MyChart

    • Developed Utah Gender Presentation Scale for gender-affirming voice therapy outcomes

    Our Commitment to Addressing Social Determinants of Health

    We are committed to addressing social determinants of health that impact our community’s access to quality, evidence-based healthcare. We do this by partnering with community organizations in the following areas:

    • Insurance benefits and coverage for gender-affirming care

    • Legal name and gender marker changes

    • Training and education for the healthcare workforce

    • Patient education on how to access gender-affirming services

    • Research on health outcomes

    • Student education on transgender health needs 

    Hear from Our Patients

    Gender Affirmation Does More Than Affirm—It Heals

    When River Jude August arrived for surgery, they faced yet another challenge in their long journey to align their body with who they know they are. River, who identifies as agender—or outside the female/male binary—had already changed their legal gender to X. They had transitioned socially, opted for several medical treatments, and now faced their biggest surgery yet. River was about to undergo phalloplasty, the construction of a phallus.

    Read River Jude's Story

    Authentic Life Begins Thanks to Transgender Health Program

    Jace was standing in the bra section of a clothing store with his mom when suddenly he began to cry. Jace hadn’t been the kind of kid who struggled with his gender identity from a young age. But when puberty hit and his body became more feminine, it didn’t feel right.

    Read More Jace's Story

    Pioneering Patient Finally at Home in Her Own Body

    Although she belongs to the larger community of transgender individuals, Josie is one of a kind: she is the first patient ever to undergo comprehensive gender confirmation surgery at University of Utah Health.

    Read Jesse Josie's Story

    Give Today

    Every dollar helps advance transgender health research and provide patients with opportunities and support throughout their journey.

    Give Today

    We Want Your Feedback

    We are constantly evolving as a program and welcome any feedback from the community that will help us meet our mission to provide safe, gender-affirmative care at University of Utah Health. Please email us at transgenderhealth@hsc.utah.edu.